Hi
I'm writing here because I have tried all the stuff around the Web about this problem and nothing works ;/
So about the problem, the phone started to show "only emergency calls". The weird thing is that even on emergency calls mobile data is working without any problems.
What I tried:
1. Selecting automatic carrier selection and selecting it manually.
2. Factory reset.
3. Other Sim.
4. 2nd sim slot.
What helps, unfortunately temporally, sometimes for couple of hours and sometimes for 2 minutes. Turning on and off Airplane mode.
I'll try to go to Samsung and ask around for a warranty os upload or something but for now if you got any other ideas I would really like to try them and maybe fix my wife phone.
Related
Hi,
I have one of 6 P4350's that go into a "hibernation" mode after being idle for about an hour or so. If the phone is called, the caller will hear it ringing, but the handset does not ring. If the power button is depressed or the slider opened during the ringing, the device will start to ring.
When it is this mode, it will not accept SMS or give a missed calls notification.
Has any had any similar experiences?
Thanks
What do you mean by you have 1 of 6? My 4350 goes into a hibernation mode; they all should.
Anyways have you tried to hardreset it?
We have 6 4350s and I own one, but all 6 give the same problem. I agree that it should go into power save mode, but after being in this mode for about an hour it will not ring when called.
Yes, we have hard reset them with no success. After a hard reset, the device boots and then a customisation process runs. Is there any way to prevent this process from running?
So all 6 have the problem of not ringing when asleep? I find that very amazing that you have 6 devices that are not working correctly. Perhaps its a setting but I don't recall ever seem a setting of this nature on my phone. Do you know what ROM version you are running? Have you tried a different providers SIM in the phone?
Yep,
All six give the same problem. Strange thing is that they run 2 different ROM versions.
We got our provider to run some checks and they can "page" the phone from the switch and it responds, but yet will not ring. I will try a SIM from another provider and see if that solves the problem.
I seem to have the same problem on my new P4350.
After being idle for some time, for example when i get up in the morning, it doesnt receive incoming phone calls. And a hard reset did not help either.
Do you already know the solution to this problem?
The same with me... on WM6
The Solution
Well, it seems to work again.
But i don't really know how i solved it
It's one of three things:
1. I changed a setting which said to automatically switch of the device after three minutes or so.
2. After calling my telco provider they said that i should switch of my phone for at least 10 minutes each day so that the SIM card has up-to-date network information.
3. I installed a new SIM card, which was necessary because of a new subscription.
I think that the first solution did not really help, since i think that after i changed that the phone still didnt work a few times. Same for the second solution.
But after i installed the new SIM card, it has not happened once
"Knockin on wood"
Hope this can help some of you in solving this problem.
Help please anyone.
Earlier today my phone lost service...i wasn't too bothered as I was home and the wifi is still working well.
I thought there was no orange service! Turns out my sim card isn't being detected (nor is any other one i've tried)
I did drop my phone early...but it's in a hard back case and it landed on its front and this has never occurred before.
What to do? Will a repair cost a bomb?
check ur IMEI and baseband...
i gues they'll be unknown
yep unknown?
This just happened to me just few minutes ago. Try turning off your phone, remove battery and SIM. Re-insert battery and turn on without SIM. If your radio service is restored, turn off and turn on with SIM this time.
This seems to happen to me whenever I try to calibrate my battery using the app in market by NEMA.
I'm going to have a backup of my efs folder and root explorer app now because I'm scared.
^ thanks will try that!
My airplane sign is on though! and has been for ages now-despite airplane mode being disabled?
Lol okay so I have two issues...sim problem AND
the phone refuses to switch off flight mode (despite the fact it's not activated in settings) Wifi comes on but bluetooth won't as it's in "flight mode"-sigh
If you have some radio service restored, then there is still some hope:
Go into phone dialer, punch in *#*#4636#*#*. Then go in Phone Information, scroll down, and there should be a drop-down box selection there. Select "GSM/CDMA auto (PRL)". Wait few seconds. Hit your menu soft-key. Select "Select radio band". Select "Automatic", OK, then go back to Phone info Menu. Hit "Turn off radio", wait few seconds until you lose all radio connections. Then hit "Turn on radio" and see if you get your radio connections restored.
If you can't do any of the previous steps then your efs nv_data.bin file is probably corrupt or something. Try removing battery, wait few seconds, turn on phone without SIM, turn off phone, re-insert SIM, then turn on. Repeat instructions on previous paragraph.
If you're still SOL, then you need help from someone else. Try searching "efs restore" from the parent forum thread "Samsung Galaxy S II I9100". I found a thread with [FIXED] tag that may show some help regarding this.
My S2 is also in similar mode .. tried ur instructions but unable to start the radio please help
the same think for me
i had this with ke7 modem and when i changed to kh3 it stoped
Apologies for hijacking this thread but I have a similar problem in that I can't get a 3G signal either.
In my case, it happened when I was at my local cinema and I managed to pick up a 3G signal in there which I used to do a quick check of my email before the signal switched itself off.
Usually if the phone is out of range of a 3G signal, the signal would switch itself off then back on once the phone was in range of a 3G signal and yet, when I was back outside, I couldn't get a 3G signal.
I thought it was the SIM card at first but it's definitely not that. I finally managed to install VillainROM after much difficulty yesterday and it fixed a problem I had with the phone being stuck in Flight Mode but it didn't fix the problem involving not being able to pick up a 3G signal anywhere.
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
DivaB said:
Last night I went into Service Mode on my SGH-T889 and as soon as Service Mode opened, my 4G icon disappeared and then kept cutting on and off. I didn't even change any of the settings in Service Mode, I just left it as it was and rebooted. Now, after multiple restarts, re-entering the APN settings, and a hard reset, I'm still having this problem.
Has anyone else had a similar issue? Were you able to correct it, and if so, how? I have been searching all day but can't find a fix. I can still make and receive calls and texts, just can't stay connected steadily to use my internet connection. I am not rooted and I am using a Simple Mobile SIM card, running Android 4.3.
Click to expand...
Click to collapse
you more than likely change something unknowingly...
i did that once back in the day, with 'auto-answer mode'... Lol
didn't know why calls wouldn't come through for the longest time, then with enough playing around in service-mode, i found the option and changed it back. Lol
I'm unsure as to if there is a way to change all those settings back to default...
maybe the samsung flash tool would have something for this...
Personally, i would peek around in service mode, and try to deduct from the available options as to what might have changed, based on how comfortable you are with the options though, that might not be a good idea... google is a helper.
all else fails, if you can't use any warranty services for the device, they checking in the phone-specific forum and seeing if someone with the same/similar device can post their settings relative to the mobile network.
good luck
I have an SGH-I337M on the Bell network. After a flight, I took the phone off of airplane mode and it did not regain service. After a restart service reconnected (data and texting) but then disappeared after a minute. Generally, I do not get "No Service" errors and I have never gotten "SIM Card Removed", the bars and LTE in the corner persist although nothing seems to come through. I did some searching and found this thread:
http://forum.xda-developers.com/galaxy-s4-att/help/service-problem-i337mvlufni2-t2977997
and gave the instructions a shot. I was able to use data and text for about 5 minutes initially, but since the first boot it has reverted to the original problem (coincidence?). I also took the phone in to a repair shop and had the SIM tray replaced, which did not solve the problem either. I have tried using ODIN to return to stock (I337MVLUFNI2_I337MOYAFNI2_BMC) and have tried CM11 and unofficial lollipop releases. The issue is identical in all cases.
I'm really hoping I missed something obvious here.
Thoughts?
https://www.dropbox.com/s/yr1p2u7rffnzdgc/11082962_10203649237567940_2128062907_n.png?dl=0
Tested my SIM in another phone and it worked perfectly. Tested different SIM in this phone, same issues.
Bump.
The same issue here. The service/network is lost a few minutes after reboot. When I reboot my phone everything works perfectly fine - call, sms, switching to airplane mode, navigating through Mobile Networks menu items (in Settings->Connections->More Networks->Mobile Networks). After 5 minutes all those features/apps stop working. Everything looks normal but when I start one of those apps, the app hangs/freezes and stays frozen. For example when I try to place a call, the app is stuck in 'Dialing....' process and stays like that forever. When I try to end the call the app is not responding. The same thing with all apps that need/use network. All those apps stay frozen when started. Notification bar is showing I am connected to the network and network icon is showing strong signal. I tried different roms including stock rom but that didn't help. Looks like a software issue but I could be wrong.
Any suggestions anyone?
For unknown reason, I can no longer get LTE after touching the Network Mode setting. The default mode on my G6 is "Global", and when I tried changing it to "LTE/GSM/UMTS" it surprisingly switched to 4G. So I changed it back to Global to get the LTE back, but it did not work. I tried switching the data On and Off, restarted the phone (several times), switching to Airplane mode and back. None of the above helped.
After searching the net and finding no answer, I decided to call AT&T tech support to see if it's just something that got messed up on their end. The person told me to delete the default APN and guided me to create a new one and restart the phone. I was also asked to give the IMEI of the phone (probably because it's a carrier-free version). None helped to fix the issue.
The only things I can think of now to possibly resolve this is to reset the phone and even get a new SIM card. But before trying these drastic actions and losing several hours of backup/restoration/setup/tweaks, I wanted to get some expert advise from you guys.
I'm using the US997 model (boot loader still locked).
The reason I tried messing up with the Network Mode is because I've read from somewhere that the Global mode tends to drain more battery.
Thank you all in advance.
sp_1st_timer said:
For unknown reason, I can no longer get LTE after touching the Network Mode setting. The default mode on my G6 is "Global", and when I tried changing it to "LTE/GSM/UMTS" it surprisingly switched to 4G. So I changed it back to Global to get the LTE back, but it did not work. I tried switching the data On and Off, restarted the phone (several times), switching to Airplane mode and back. None of the above helped.
After searching the net and finding no answer, I decided to call AT&T tech support to see if it's just something that got messed up on their end. The person told me to delete the default APN and guided me to create a new one and restart the phone. I was also asked to give the IMEI of the phone (probably because it's a carrier-free version). None helped to fix the issue.
The only things I can think of now to possibly resolve this is to reset the phone and even get a new SIM card. But before trying these drastic actions and losing several hours of backup/restoration/setup/tweaks, I wanted to get some expert advise from you guys.
I'm using the US997 model (boot loader still locked).
The reason I tried messing up with the Network Mode is because I've read from somewhere that the Global mode tends to drain more battery.
Thank you all in advance.
Click to expand...
Click to collapse
This was a long time ago but did you ever resolve this issue? I think I'm having the same issue except I can only get 3G.
---------- Post added at 07:23 PM ---------- Previous post was at 07:22 PM ----------
sp_1st_timer said:
For unknown reason, I can no longer get LTE after touching the Network Mode setting. The default mode on my G6 is "Global", and when I tried changing it to "LTE/GSM/UMTS" it surprisingly switched to 4G. So I changed it back to Global to get the LTE back, but it did not work. I tried switching the data On and Off, restarted the phone (several times), switching to Airplane mode and back. None of the above helped.
After searching the net and finding no answer, I decided to call AT&T tech support to see if it's just something that got messed up on their end. The person told me to delete the default APN and guided me to create a new one and restart the phone. I was also asked to give the IMEI of the phone (probably because it's a carrier-free version). None helped to fix the issue.
The only things I can think of now to possibly resolve this is to reset the phone and even get a new SIM card. But before trying these drastic actions and losing several hours of backup/restoration/setup/tweaks, I wanted to get some expert advise from you guys.
I'm using the US997 model (boot loader still locked).
The reason I tried messing up with the Network Mode is because I've read from somewhere that the Global mode tends to drain more battery.
Thank you all in advance.
Click to expand...
Click to collapse
This was a long time ago but did you ever resolve this issue? I think I'm having the same issue except I can only get 3G. Sorry for the double post Admin please delete