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OK, so i just noticed something really weird on the screen of my Nexus S. Towards the bottom of the screen, right under those 4 touch buttons where the glass meets the housing, i see these grey stains. The stains are on the inside and i feel like it's the glue that was used to install/paste the glass. I think those grey stains on the inside are all around the glass but i can only see them on the top and bottom.
Anyone noticed something similar?
Any suggestions?
varungandhi said:
OK, so i just noticed something really weird on the screen of my Nexus S. Towards the bottom of the screen, right under those 4 touch buttons where the glass meets the housing, i see these grey stains. The stains are on the inside and i feel like it's the glue that was used to install/paste the glass. I think those grey stains on the inside are all around the glass but i can only see them on the top and bottom.
Anyone noticed something similar?
Any suggestions?
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care to post a pic?
Here's the picture
Sorry about the bad quality. i took a picture from my friend's phone, mms'ed it to myself and here's what i see. look at the grey outline around the glass on the bottom.
varungandhi said:
Sorry about the bad quality. i took a picture from my friend's phone, mms'ed it to myself and here's what i see. look at the grey outline around the glass on the bottom.
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need better picture
The glass is thicker at the top and bottom. I think that is what you're seeing. I just looked at mine in the light, and to me, it just looks like the edge of the glass. Just the nature of the curved glass imo.
I had a bit of glue around the edges of my screen. I just stuck some Scotch tape around the edges to pull it off.
i took my phone back to best buy. the guy there told me that this is a pretty common problem not only with nexus s but evo 4g also. he let me check about 6 devices (not exagerating) before making an exchange and i was quite surprised to see all those screens with some sort of defect around the top and the bottom. i picked the one that looked the best and went home satisfied.
Does OMNIA 7 has a scratch-proof screen?
I cannot find out screen protector for my little OMNIA 7 nearby, I am very afraid that her screen will get scratched ...
hungelt8 said:
Do OMNIA 7 has a scratch-proof screen?
I cannot find out screen protector for my little OMNIA 7 nearby, I am very afraid that her screen will get scratched ...
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Maybe not scratch proof but I would probably say scratch resistant. I have hand my omnia7 for 7-8 months and it has one small scratch less than half a centimeter and thinner than a hair. it is only visible when the screen is off and i have cleaned it well or when it is on a white screen, if looking very closly there is slight discolouration.
i dont take perticular care of what goes in my pocket with my phone and and not extra cautious though i have only dropped my phone once onto a wooden floor.
in short I have a scratch that is barely noticable and i am not looking for a screen protector as i belive the disadvantages of haveing one would outweight the tiny advantage that having one may have. also i dont think anyone with a screen protector that has the scratch that i have would consider the bother of replacing it!
hope that helps!
NikD1 said:
Maybe not scratch proof but I would probably say scratch resistant. I have hand my omnia7 for 7-8 months and it has one small scratch less than half a centimeter and thinner than a hair. it is only visible when the screen is off and i have cleaned it well or when it is on a white screen, if looking very closly there is slight discolouration.
i dont take perticular care of what goes in my pocket with my phone and and not extra cautious though i have only dropped my phone once onto a wooden floor.
in short I have a scratch that is barely noticable and i am not looking for a screen protector as i belive the disadvantages of haveing one would outweight the tiny advantage that having one may have. also i dont think anyone with a screen protector that has the scratch that i have would consider the bother of replacing it!
hope that helps!
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thank you, NikD1.
Mine fell down, and - how else could it be - on the screen. This has happened now three times I think. Not a single scratch. Not even the tiniest one.
That screen is really great!
As I hate using protection foils that made me buy this phone
By accident dropped it 2-3 times, holds very well. The screen/phone i have in a special case tighten to the belt so that it does not get any scratches on the screen.
Amazes me that i don't have the tinniest scratch on my screen; the screen seems to be very effective against scratches and damages.
No case, no screen protector, always in my pocket, but separate from keys or coins
Fell once or twice from my hands, marble floor
Fell maybe 3 times from the table, marble floor
Fell twice down the road, on concrete
...plus it was submerged in beer !
it hold perfectly, but I do see a tiny dent right in the center of the screen when sunlight is quite strong. Nothing major, though
My HTC Desire at this point was way more battered
I don't use a case or screen protector and I've got the phone in my pocket everyday. After a few months still not a single scratch
I've had mine for 8 months and I have several scratches on mine. they are all from sitting in my pocket without anything else in them.
I noticed my first scratch quite early on (within a few months) but these scratches are actually pretty hard to see and you have to be looking for them pretty deliberately to see them.
I wonder if it is the same with the other folks... you may have scratches on your screen but you probably can't see them very well.
i dont understand why samsung dont have used glorilla glass for this device
When I compare my Omnia7 with my former phone(Xperia X1) is Omnia7's screen like a rock, but you can scratch if you carry it with key's or any sharp objects...
I carry my omnia in a Case around my waist and have no scartches yet
francoisk said:
i dont understand why samsung dont have used glorilla glass for this device
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AFAIK it IS gorilla glass. (As it is the same as for the wave)
I don't think it has Gorilla glass, I got my phone, it was shiny and new, no scratches on the screen whatsoever (I inspected it thoroughly for defects) and after a few days of using, noticed a scratch when I cleaned the screen, thin as a hair but 2cm long Thankfully when I applied the screen protector, it has hidden it really well. I barely used the phone and I always kept it in my left pocket (which I only ever exclusively use for my mobile phone!)
i also have some scratches. after a month of use they appeared. i have no idea how they got there, i take a very good care of the phone, it never gets into contact with anything other than my fingers.
but the scratches are only noticeable when the screen is perfectly clean (which is almost never), turned of and looked from a specific angle.
I have more issues with grease. those guys are killing me.
Oh my god, so i'd better buy a screen protector for my omnia 7 :-(((
Yes, Gorilla Glass... After 3 months of use I still don't have a scratch (knock on wood) even without a screen protector...
no, it's not I am pretty sure... I got a little scratch now... I just want to cry now....
All I know is that both me and my sister got Omnia 7s back in November last year.
I put a screen protector and case on mine and am very careful with my phone and its still perfect.
She on the other hand has no case and no screen protector and is not very careful with her things. She has one little scratch on hers where her dog knocked it across a tile floor. It has been dropped numerous times and shoved in a bag with all sorts.
I'd say it's pretty resiliant.
A used phone without any scratches on the screen is a disgrace
Gorilla glass, even with the proper branding aren't totally scratch proof, to the best of my knowledge. Anyway, two omnia7 for 8 months, not a scratch (almost )
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
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yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
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Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.
I just got my note 4 from t-mobile shipped yesterday oct 13. The pictures shows it all. Not only do i have a gap that is only at the top and right side of the phone (which i can live with), the top right hand corner shows that the inner bezel scratched possible from applying that screen. I can live with the gap but not those scratches as the white phone bezel make it more noticeable. Sucks to get the runt of the new note 4s...
i wouldn't call that a "huge" gap, you can probably just slip a piece of paper in, but not anything thicker, same info posted by androidauthority and unbox therapy. how did you scratch it with a SP anyway? glass SP?
It just seems like the paint that used on the metal came off in those spots. As for the gap, it's no bigger than any other note 4, but I do agree that dust and other particles will get stuck in there over time.
same small gap on my phone but then it disappeared after i put on a case. Even without the case it doesn't really bother me that much because i didn't even notice it
You can scratch it if your removing bubbles
I don't think you have a gap issue at all. I'd be a ticked about the scratches though.
Those aren't scratches. Those are the antennas
joe11784 said:
Those aren't scratches. Those are the antennas
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trust me those are scratches from the paint peeling off the metal. Probably for poor installation.
This phone also had very loose volume rocker buttons.
Also the gap is way bigger than any of the 4 phones that shipped. ( had a total of 6 so...)
Ended up returning this one and one with a dead pixel/dust ball under the screen.
Got my two replacements from t-mobile. all is good.
Oh my bad. I was looking at the last picture you uploaded where it shows the cut out at the top left of the phone
Hey guys.
So yestreday I was using my phone with a light in the room. And I decided (since i now have the s7edge for about 3 weeks) to check unde4 light if there already are any microscratches
... and there are some although I take care of my phone like its a newborn baby. But its also only visible under light. So, the microscratches didnt really bother me... i noticed something else. Its like a stain or a smudge on the edge of the screen, on both edges actually... left and right... and they are not even the same, they are not symmetrical. At first i thought its just dirty but after rubbing it, it didn't go away.
So what I did was, I washed it under water (mind you, this was THE FIRST time I got my s7e under water).
I cleaned it good,wiped it good. But it is still there.
Then I went to google about this and found nothing... all i found, worth checking was some guy who said he had a gap between the FRAME and the SCREEN, and that he had sent it back to get that fixed (and it took samsung like 3 times to send him a good phone). So i checked that video and some people in the comments were reporting that the gap between screen and frame is so big that they can put a piece of paper under there. I of course tried it myself out of curiosity and ny phone also has the GAP between screen and frame. And after i washed it yestrday.... i noticed some water in between the edge and screen... inside that gap.
Now guys tell me those anyone else have that smudge or stain? Does anyone know what it is? (Remember it was there before I even got the phone wet for the first time)
And tell me does anyone else have the gap between screen and frame? And did anyone else notice a little water between screen and frame in that gap? Does it mean its not water and dust proof? I must say that I got it wet pretty good under tap water, but it is still working perfectly... i am just afraid now that there is a ways the water will get into that gap someday and ruin the phone. I really hope this is normal and its just how the phone is built and it is till waterproof and dust proof... but i water can get into that gap i do not know how it can be dust/water proof....
Thank you for all the help guys!
Oh and here are the pictures of the screen smudge/stain. I only took pictures of the left side of the phone screen. 4 pictures. 2 are original, other 2 have a marking so you can easily spot what we are looking at.
And you can maybe try to the gap between frame and screen,but i am not sure it will be possible,as i took that picture to show you the smudge,stain and not the gap.
Also I must say that this smudges are on both sides of the screen visible ONLY when the screen is turned of, or if you have a black wallpaper and if you dont pay attention to it you can hardly even notice it, even with black screen or turned of screen. Its the easiest to see under strong light.
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Hi there,
The gap between the screen and the frame is normal. Every phone has it, and I have it also, was multiple times in a swimming pool with the phone and it still works. About the smudge, I do not know, it seems like the oleophobic coating of your screen is weared off. Maybe send it back if it bothers you much?
102skysx said:
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
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Hi, I had the same problem, a while ago, with a Sony device. I thought it is water in the first, but I send it to Sony to be save, and they replaced the screen. It was a part of the screen, it peels off, and sticked on the screen-glass.
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
KavaBreskva said:
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
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I used my brand new Sony deVice only 2 days, and I get this problem. I would say, you should send it to Samsung. It's definitely a hardware problem, and it wasn't caused by you.