Anyone else with lockscreen timeout issue ? Plz help - Asus ZenFone Max Pro M1 Questions & Answers

Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.

Can anyone confirm this happens with their device as well?
yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
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I do not have this issue i am on 309 as well

Aftab_khatri said:
I do not have this issue i am on 309 as well
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Your Lockscreen turns off after 10 seconds EVERY TIME?

yasht011 said:
Your Lockscreen turns off after 10 seconds EVERY TIME?
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Click to collapse
7 8 seconds not 10 everytime auto off

I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...

Amal Prabhakaran said:
I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...
Click to expand...
Click to collapse
Update to version .311 fixed the issue completely for me.

Amal Prabhakaran said:
I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...
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Click to collapse
Did you fix it ? If so how ? It still happens for me sometimes.

yasht011 said:
Did you fix it ? If so how ? It still happens for me sometimes.
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This is the case with me too. Sometimes it happens, and someone's it doesn't happens...

Amal Prabhakaran said:
This is the case with me too. Sometimes it happens, and someone's it doesn't happens...
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Click to collapse
Should be fixed in next update. What firmware are you on? I'm on .311 issue still happening sometimes

I wonder this happening with Max Pro M2. Screen not timeout automatically. Dosn't matter you set it 30sec or 15sec!!

zoya4u said:
I wonder this happening with Max Pro M2. Screen not timeout automatically. Dosn't matter you set it 30sec or 15sec!!
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Click to collapse
This is the max pro m1 thread , so am not sure if anyone can help you with the issue since we don't have it.

yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
Click to expand...
Click to collapse
Nope I'm on 337

Same issue here in max pro m2. Not lock automatically i need to press na lock button

No problem in 6 gb variant.

Related

Random screen wakes when phone is locked

Roote Zuk Z1 , running COS with latest update, i have this problem: phone display wakes up by itself after i lock the phone. What could trigger these wakes? Does anyone have the same problem?
http://forum.xda-developers.com/showthread.php?p=65105906
Sent from my Z1 using Tapatalk
Use original theme
I had the same problem. Get back to the original theme. And every thing will go us you like
Since the posting relates to my recent post - my quick update:
I am and I always was on stock theme - after rebooting my phone the problem seems to be solved for me-
since it doesn't wake again by itself.
I think it's something app related- I haven't found the one app that causes the trouble- Now I track all the apps I open to find out.
Well, guys, it seems it solved. One day, the phone was again waking by itself. I thought it might be related to the Adaptive Brightness. I deactivated the adaptive brightness, and phone went nuts locking by itself every time i was trying to wake him. No chance to power off or acces any menu. So i connected to PC, and using Lenovo ZUK toolkit i rebooted the phone. Since then, i haven t noticed the random wakes anymore.
Random wake
1. Turnoff autobrightnes
2 Turnoff doubleTap to wake
3, Turnoff "prevent random wakes "
Profit!
The issue doesn't seem to be fixed in the latest COS I have this issue. My device is STOCK and NOT rooted. With indeed autobrightness enabled it keeps unlocking when you reboot the problem is gone. Really frustrating ..
Hard Reset did the trick
Extentho said:
Well, guys, it seems it solved. One day, the phone was again waking by itself. I thought it might be related to the Adaptive Brightness. I deactivated the adaptive brightness, and phone went nuts locking by itself every time i was trying to wake him. No chance to power off or acces any menu. So i connected to PC, and using Lenovo ZUK toolkit i rebooted the phone. Since then, i haven t noticed the random wakes anymore.
Click to expand...
Click to collapse
Hold down the power and volume keys for a few seconds
The hard reset menu will appear
Select "Reboot" option.
The phone reboots.. Solved
setrarhna said:
Hold down the power and volume keys for a few seconds
The hard reset menu will appear
Select "Reboot" option.
The phone reboots.. Solved
Click to expand...
Click to collapse
figured that out after 3 or 4 days.
Extentho said:
figured that out after 3 or 4 days.
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Click to collapse
Strange thing is if it appears to happen after a few days of usage without reboot I started to play a little bit with the settings and found out it really is the option "Prevent accidental unlocking with proximity sensor". The proximity sensor works flawlessly so it's really a software bug I guess.
same problem
Extentho said:
Roote Zuk Z1 , running COS with latest update, i have this problem: phone display wakes up by itself after i lock the phone. What could trigger these wakes? Does anyone have the same problem?
Click to expand...
Click to collapse
even i m facing the same problem just after two days of usage..if you have found the solution please let me know
Hey guys. Is this related to the random reboot problem. For 20 days my phone never rebooted even once, then it started rebooting. It is still doing so after the latest OTA. Is it a hardware problem or trying solutions mentioned here solved it for someone?
SarthakSL said:
Hey guys. Is this related to the random reboot problem. For 20 days my phone never rebooted even once, then it started rebooting. It is still doing so after the latest OTA. Is it a hardware problem or trying solutions mentioned here solved it for someone?
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After 4 days testing the new update 12.1-YOG4PAS9IG , i want to notice that i did not get anymore probleme :
--> No more problems with random screen wakes ON-OFF
--> No more problems with smartphone temperature
--> Autonomy is more better (More than 5hours screen ON + more than 1Hour playing Clash Of kings)
--> No more problems with double clic to wakeup my smartphone
Have a good day :highfive:
bardevil said:
even i m facing the same problem just after two days of usage..if you have found the solution please let me know
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I have not rooted my phone. But yes, i am getting this issue on my ZUK Z1. Restart temporarily fixes this but need permanent fix. I am having cyanogen OS version 12.1 - YOG4PAS7DF.
Shall i update it to version YOG4PAS9IG? will it fix this issue?
lenovo zuk z1 not connect my pc
Hi I m facing same problem. To fix this problem to setting>apps>all>trebuchet then click force stop problem will b fixed... 9041939259
---------- Post added at 07:50 PM ---------- Previous post was at 07:45 PM ----------
bardevil said:
even i m facing the same problem just after two days of usage..if you have found the solution please let me know
Click to expand...
Click to collapse
Goto
setting
Apps
All
Trebuchet
Then force stop >reboot problem will b fixed
Thanks
For more query 9041939259
i do have the same problem too!

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
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Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
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I agree, your screen needs to be replaced.

screen on off

Hi all
Anyone a clue why my screen gets on and off?
Any other screen would turn off in about 30 seconds and stays off
ya everyone will get the same. its in settings. you can modify by going into SETTINGS--->DISPLAY--->SLEEP.
Hi
I bought a Nokia 5, but every time I lock the screen the screen keeps flashing off and on. I tried going to settings - display - sleep, (but it doesn't allow me to switch it off completly, the least choice I have is 15 sec sleep, but it still keeps flashing off , on when screen is locked. Im afraid it will kill my battery faster... any suggestions.
I bought one for my girlfriend and this is the most annoying issue. I have tried everything. I thought that the screen protector is to blame, but it is not. Any other suggestions? I will send it for repair if it is not fixed.
Sent from my BTV-W09 using Tapatalk
Sorry to double post, but the issue has been fixed with the latest OTA. The screen does not turn on and off like before. No hardware reset was needed, so I guess it was a software issue fixed with the latest OTA from October. I tried contacting someone through the Support app on the phone, the solution was to either do a system reset or to send it to be repaired on warranty.

Anyone else with lockscreen timeout issue ?

Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
Using version 15.2016.1805.311-20180622, display turns off in 10 secs on lock screen, as is the standard. You may go to Settings>Security & location> Settings icon next to screen lock and cross check your settings. Hope this helped.
yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
Click to expand...
Click to collapse
Yes I have the same issue. It started happening after the july3rd OTA update
So much update ... still getting more issues and bugs! It's annoying!

Ghost touch issue with android 10 update

Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
kota.kamal1 said:
Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
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Click to collapse
Hi,
Yes I am also facing this issues. While I am using twitter or whatsapp it gets minimize automatically and also goes to the settings itself.
kota.kamal1 said:
Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
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Click to collapse
Hi, I'm here facing the same problem. But I started to face this issue before android 10 update has arrived. After update, the issue is still there. So, I have made factory reset thrice. Still there is no use. So, I have visited service center, there they told me that to fix the issue, it will be costing around INR 4000. Thank god that at the time of purchase, I took extended warranty from Reliance digital, Three days ago they took the device and they told that repair will be done in 14 working days. Till now, I didn't know what was the exact problem but they are telling that mostly, it was a hardware problem. Hoping that the issue will be gone.
Hi, I got my device delivered today. And unfortunately the issue still persists... So, it is clear that it is not a hardware issue. I think that this issue was started from the last security patch of color os 6.
Same thing, this is a software issue.
Yes it's a software issue some people facing after cos6 c26 update
after f.10 update,the problem seems to be fixed,the phone is working smoothly now

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