Database Users

random shut downs

anyone experiencing this with your phones?
most of the time when i put my phone in my pocket, it just shuts down and i have to boot it back up.
happens like 10/15 times a day.

I have experienced some reboots (not so many like your shut downs), when some applications try to interact with the marketplace.
Your shutdowns, might have to do with a battery issue... Did you try any useful diagnostic test inside the MFG tools?

I've got them also....
Mostly when I've got the phone in my pocket, off course I don't see it shutdown. When i switch it on it doesn't simply resume, it boots. I guess it has something to do with too much force on a particular spot.
I've had it shutdown a few times when viewing pictures. Possibly a totally different issue, but nevertheless.
I have no solution (apart from keeping it less in my pocket).
Greetz,
Ronald

Happens sometimes for me. Maybe once a day or less.

me too. I think once a week or max 2 times a week.

Muvolt said:
I have experienced some reboots (not so many like your shut downs), when some applications try to interact with the marketplace.
Your shutdowns, might have to do with a battery issue... Did you try any useful diagnostic test inside the MFG tools?
Click to expand...
Click to collapse
i dont believe its a battery issue, because if its on a table then its fine and is turned on without any problems.
i guess the optimus 7 is not pocket friendly...
oddly i never had this issue back in nodo.

yep my op7 used to randomly shutdown more than 3 times per day after i flashed OPN rom this problem seem less.

froibet said:
i dont believe its a battery issue, because if its on a table then its fine and is turned on without any problems.
i guess the optimus 7 is not pocket friendly...
oddly i never had this issue back in nodo.
Click to expand...
Click to collapse
I second this.....
I think it maybe has something to do with the option to switch on the phone when the camera-button is pressend. This button gets pressed very easy when you put your phone in your pocket....
Can this option be turned off?? The camera is able to switch on, even when the lockscreen is active.....
Grr,
Ronald
---------- Post added at 01:10 PM ---------- Previous post was at 01:03 PM ----------
This option can be switched off.
I switched it off and will try if it helps.....

been shutting off like crazy today.
one point it didnt even boot until i removed the battery.
i really think the OP7 is not that great of a phone anymore.

Small update;
I haven't had a shutdown since I switched off the option to turn on the phone upon press off the camera button. I've done my best (put it in my pocket a lot etc). But couldn't manage it...
I would like to switch off the windows button also, but this isn't possible with simple settings...
Grr,
Ronald

Happens sometimes when I use 4th & Mayor.

i had this problem to, it would just shut down sometimes when it was in my pocket and sometimes just when i was using it. Usally after it had shut down on me my battery % went also bizar. This seems to be fixed with doing a normal reboot.
i m on the stock rom and did not rooted my phone.
For me the solution was to format my sd card.
Did this sunday and havent had a shut down now for two days.
if it comes back ill report it.

I am running for 6 and a half days without a reboot..... Still going strong....

Fliptil said:
I am running for 6 and a half days without a reboot..... Still going strong....
Click to expand...
Click to collapse
tried it, but still restarts on me... :\
edit:
so i found how it restarts (at least i think).
if i hold the power button for a long time it will restart...
no need to even slide down to power off...
what's the point in slide down to power off if u can still turn it off by holding the power button...

Got an optimus 7 yesterday, had 3 restarts last night, I think its a Mango problem.

Small renewed update;
Shortly after my previous update the phone crashed (I was WIFI tethering, playing radio and then connected the USB cable so Zune started - this seems to much ).
Since this reboot I had some shutdowns again (2 I believe). All of these reboots after carrying the phone in my pocket and then sitting down (putting more mechanical force on the force).
I still think that the functions to switch on the phone upon pressing the 'windows' button and the camera button have something to do with the problem. I have switched off the camera button (in the camera settings), but when the windows button gets pressed and then (in the lockscreen) the camera button is pressed the phone still switches on in camera function.
Does anybody have a clue if it's possible to turn off these buttons for switching on the phone? These functions were introduced with the Mango update, as is the problem we're talking about.
Ronald
---------- Post added at 01:04 PM ---------- Previous post was at 01:00 PM ----------
froibet said:
tried it, but still restarts on me... :\
edit:
so i found how it restarts (at least i think).
if i hold the power button for a long time it will restart...
no need to even slide down to power off...
what's the point in slide down to power off if u can still turn it off by holding the power button...
Click to expand...
Click to collapse
Agreed.... Seems like stupidity....

I've read in some app comments that there are some applications that interfere with the phone going to sleep or with the wake up.
I've no reboot problem in this moment, I've seen two or three reboot since i bought it...
But can it be some app installed?

mrTablet said:
Happens sometimes when I use 4th & Mayor.
Click to expand...
Click to collapse
Same problem here. Had multiple restarts at random. Flashed my phone a few times, but it didn't help since I was installing 4th and Mayor every time. Then I flashed it again and didn't install 4th and Mayor. Seems stable now. <Fingers crossed>

Hey guys, that's an issue with your phones. I had that, sent it back to LG to get it fixed.

yslee said:
Hey guys, that's an issue with your phones. I had that, sent it back to LG to get it fixed.
Click to expand...
Click to collapse
Does it completely fix the problem? How long ago did you send it to LG and did not experience the problem even once?
Does anybody know if this happens with other phone models? (Maybe it's a OS bug).
CEO Loide

Nexus 4 Random touches on its own

Hey All,
I have nexus 4.. I was on stock rom 4.4.2 and suddenly three days back my phone started to be weird.. I see randomn touches on my phone. ( i have enable option show touches in devloper options..)
I was using art runtime..
So when i press the power button and lock the phone twice then i unlock it runs normally..
But these started to occur very frequently..
When it happens it freezes my phone or you can say touchscreen doesnt work sometimes it just freezes..
So i decided to Factory rest my phone i thought it was some apps having bug..
But it was still happening..
So I finally installed Cm11 with the installer.. I still have the issue...
Any Solutions?
It first showed when i was charging my phone but later it happened when i was not even charging ..

This has happened to me before. Call Google to begin an RMA and replace your phone if you're still under warranty
ankitgokani said:
Hey All,
I have nexus 4.. I was on stock rom 4.4.2 and suddenly three days back my phone started to be weird.. I see randomn touches on my phone. ( i have enable option show touches in devloper options..)
I was using art runtime..
So when i press the power button and lock the phone twice then i unlock it runs normally..
But these started to occur very frequently..
When it happens it freezes my phone or you can say touchscreen doesnt work sometimes it just freezes..
So i decided to Factory rest my phone i thought it was some apps having bug..
But it was still happening..
So I finally installed Cm11 with the installer.. I still have the issue...
Any Solutions?
It first showed when i was charging my phone but later it happened when i was not even charging ..
Click to expand...
Click to collapse

M out of warranty
Any other solutions I can trt

Take off the screen guard :highfive::highfive::highfive:

I will take it off thanks for the advice.. but suddenly can screen guard cause such issues?

U seem to be a genius.. how did u know it was screenguard issue.. i think the problem is solved it works fine as of now.. will test for 2 days more...
Infact the part where random touches were happening sceenguard was stuck over their even after removing i had to muscle it over with my nail.. between thanks a lot to you.. looks solved of rnow

ankitgokani said:
U seem to be a genius.. how did u know it was screenguard issue.. i think the problem is solved it works fine as of now.. will test for 2 days more...
Infact the part where random touches were happening sceenguard was stuck over their even after removing i had to muscle it over with my nail.. between thanks a lot to you.. looks solved of rnow
Click to expand...
Click to collapse
Thank you It will be solved dont worry. Low quality screen guards cause such issues.

It was invisible shield screen guard ?

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!

The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4

EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me

Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?

multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin

nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.

screen freezing

Happened three times today that from the state of sleep phone's screen couldn't be turned on. At last i had to force reboot the phone to make it work. is anyone else facing the same?

No. Doing totally fine with mine. Maybe you have some installed app that is freezing your phone

I have the same problem, happened 3 times so far in the past week. Did you find cause for this?

i am also facing this issue from yesterday, suddenly screen becomes full black and refuse to wake, after restarting also problem persists, sometimes screen remains on but didnt responses to touches, also turned off ambient display and also calibrated proximity and light censor but no luck
i m using black color made in china. purchased on day 1 from offline market (Vijay sales)

jleppa said:
I have the same problem, happened 3 times so far in the past week. Did you find cause for this?
Click to expand...
Click to collapse
Not exactly. But i have noticed that it happens when a whatsapp messages comes and i try to unlock using fingerprint.

Nishantkjha said:
Not exactly. But i have noticed that it happens when a whatsapp messages comes and i try to unlock using fingerprint.
Click to expand...
Click to collapse
Sounds like exactly the same as my problem. I might have found "fix" for this. There seems to be a bug or something in ambient display setting. After I deactivated (few days ago) it from screen settings I haven't had problems.

I also had this problem and it usually happens when im using ambient display. Turning ambient display off now ang testing it. Hopefully an update fixes this.

i faced similar issue.. two times.. and i feel that it was due to ambient display..
I guess it happens when the ambient display is live, and quickly you try to unlock using fingerprint.
Though i didnt disable the ambient display yet, i just add delay if i need to unlock when ambient display goes live .
But if it bugs me still, ill try switching off ambient display..

Ryle333 said:
I also had this problem and it usually happens when im using ambient display. Turning ambient display off now ang testing it. Hopefully an update fixes this.
Click to expand...
Click to collapse
Oktober update did not fix it.

Calling screen freezing
Same problem of screen freezing.also i found that after few minutes of talking calling screen is not waking up.and i have to use reset button to wake it.it is too much annoying
---------- Post added at 06:38 AM ---------- Previous post was at 06:06 AM ----------
Same problem.happened 2 to 3 times.moreover found that calling screen is not waking up after few minutes of talking.i have to use reset button to wake the screen

Yeah mine wasn't fixed by the October patch either.

i am new to android. can you please tell me the steps to resolve the problem.

WhatsApp Causing This
Same Problem since Last Night, Phone working Fine till I don't open WhatsApp, phone works fine till I installed, Restore messages , It again start Flashing Screen once I try to read Any message.
Hope Anyone Can help in it.
---------- Post added at 03:16 AM ---------- Previous post was at 03:07 AM ----------
Thanks, Working fine, ambient Display turn Off Worked, Successfully reverted message.
Fone Working fine now, Thanks Once Again.

I am having this similar issue here. Phone getting freeze some times. And even after restarting if i try to open any app quickly it will freeze again. I didnt have this sort of issue before for my moto g3.
Screen scrolling freezes some times.

Got the November update, but still facing the same issue any idea how to fix this? Is it a hardware fault? Coz all devices ain't facing this issue

im facing this issue too. didnt get fixed in the update. now this is the second time its happening in a day. turned off ambient display...lets see what happens now.

This issue and possible solution is described in the "November update" thread
https://forum.xda-developers.com/showpost.php?p=74601681&postcount=48

YarpenZ said:
This issue and possible solution is described in the "November update" thread
https://forum.xda-developers.com/showpost.php?p=74601681&postcount=48
Click to expand...
Click to collapse
That doesn't help at all, I performed "calibration" - which is in fact just test of proximity sensor and 10 minutes later my screen froze. The only workaround was to disable Ambient display. However it has been fixed in the November update, I'm using Ambient display without any issues now.

I have turned on my ambient display after the Nov update and so far so good. Has been a week since and no black screen.

_mysiak_ said:
That doesn't help at all, I performed "calibration" - which is in fact just test of proximity sensor and 10 minutes later my screen froze. The only workaround was to disable Ambient display. However it has been fixed in the November update, I'm using Ambient display without any issues now.
Click to expand...
Click to collapse
OK, I did both activities at about the same time (calibration and update) and it works fine now - no freeze with "ambient" turned on.
So correct, I cannot say which action helped I am just glad it works

miui11 - device Shutdowns by itself

Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?

same problem like you, I also had a bootloop. reported, waiting for a update, for now just turn everything off in autostart

evlo said:
Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?
Click to expand...
Click to collapse
The phone was warm when it shut down?

Nope, just turned off, I can turn it no normally, it never heats up in what I use it for, maybe little bit on app update, but the shiwdows are not after updating apps, seems pretty random, I did not found any error log or anything

I was having all kinds of issues after updating to miui 11. Including phone turning off, battery drain, lags, etc. went to Update system, tabbed miui 11 logo many times. Once extra settings was activated, tabbed top right corner (3 dots) and tabbed on download latest package. After phone updated everything wad fixed. 3 days already, no issues. This option downloads same version but full file, more than 2gb, please try.

I had updated my phone to miui 11 using the full package still
sudden shutdown happened to me today.

enthu19 said:
I had updated my phone to miui 11 using the full package still
sudden shutdown happened to me today.
Click to expand...
Click to collapse
Check the battery drain line un battery stats. It have a sudden line down in battery charge before shutdown?

maxionline said:
Check the battery drain line un battery stats. It have a sudden line down in battery charge before shutdown?
Click to expand...
Click to collapse
No, no sudden drop in battery line, Yesterday I had another sudden/force shutdown but it happened when I was using it, touch was unresponsive, only physical keys were working, Power button would lock the screen, volume keys were able to change volume bar, but nothing else was responding, If i had left it in same condition it would have shutdown itself but I couldn't wait so I had to press & hold power button to force reboot.
MIUI seems to be not so stable.

evlo said:
Another issue after updating to miui11 - random shutdowns, device just turns off, ie. battery on 80% percents and it shut downs, recently it shut downs every day.
Anyone else facing this?
Click to expand...
Click to collapse
Some problem.

EU version or Global?

It turned off twice today. I have global version, Updated to MIUI 11 and have had same issues (battery drain, turning off,...). I turned off all auto start apps and it fixed the battery drain. Before turning off itself, screen and buttons do not respond, screen is black untill I double tab to turn the screen on, then it shows the unlocked screen (even though I didn't unlock the screen) with no status bar on top (there's a solid black bar instead) and then it turns off itself.

pdiemi said:
It turned off twice today. I have global version, Updated to MIUI 11 and have had same issues (battery drain, turning off,...). I turned off all auto start apps and it fixed the battery drain. Before turning off itself, screen and buttons do not respond, screen is black untill I double tab to turn the screen on, then it shows the unlocked screen (even though I didn't unlock the screen) with no status bar on top (there's a solid black bar instead) and then it turns off itself.
Click to expand...
Click to collapse
If it is software dependent you must reflash the full rom not only to update that can't cover your issue.
If you are locked bootloader use provided MI recovery.

lolo9393 said:
If it is software dependent you must reflash the full rom not only to update that can't cover your issue.
If you are locked bootloader use provided MI recovery.
Click to expand...
Click to collapse
What do you mean by "reflash the full rom"?

pdiemi said:
What do you mean by "reflash the full rom"?
Click to expand...
Click to collapse
Said the FULL package and not only the "update ^pack" that is just a part of the full package.
You find the exact rom number you already have in your phone and reflash it saving your data in advance because phone will be erased.
But, first did you try a factory reset in order to check if issue remains?

lolo9393 said:
Said the FULL package and not only the "update ^pack" that is just a part of the full package.
You find the exact rom number you already have in your phone and reflash it saving your data in advance because phone will be erased.
But, first did you try a factory reset in order to check if issue remains?
Click to expand...
Click to collapse
Thanks for your response. I haven't. Factory reset wouldn't be my first action. That's why I've been searching for suggestions before doing anything. Btw, the issues started after I updated to MIUI 11. I'm not familiar with mobile technology so looking forward to detailed fix though...

pdiemi said:
Thanks for your response. I haven't. Factory reset wouldn't be my first action. That's why I've been searching for suggestions before doing anything. Btw, the issues started after I updated to MIUI 11. I'm not familiar with mobile technology so looking forward to detailed fix though...
Click to expand...
Click to collapse
Summary:
1 wipe cache and dalvik.
2 factory reset
3 rom full reset.
good luck

lolo9393 said:
Summary:
1 wipe cache and dalvik.
2 factory reset
3 rom full reset.
good luck
Click to expand...
Click to collapse
Thanks for advance.

I have the exact same issue, device heats up (in pocket for example, when idling), and randomly shuts off at a random moment hours later Since Miui 11

Same issue here. After 1 month of use without any problems, it happened to me twice yesterday.

Having same issue. drops like 20-25% in battery once i turn it back on. weird...already installed fresh new rom etc. Only since mui11