random shut downs - Optimus 7 General

anyone experiencing this with your phones?
most of the time when i put my phone in my pocket, it just shuts down and i have to boot it back up.
happens like 10/15 times a day.

I have experienced some reboots (not so many like your shut downs), when some applications try to interact with the marketplace.
Your shutdowns, might have to do with a battery issue... Did you try any useful diagnostic test inside the MFG tools?

I've got them also....
Mostly when I've got the phone in my pocket, off course I don't see it shutdown. When i switch it on it doesn't simply resume, it boots. I guess it has something to do with too much force on a particular spot.
I've had it shutdown a few times when viewing pictures. Possibly a totally different issue, but nevertheless.
I have no solution (apart from keeping it less in my pocket).
Greetz,
Ronald

Happens sometimes for me. Maybe once a day or less.

me too. I think once a week or max 2 times a week.

Muvolt said:
I have experienced some reboots (not so many like your shut downs), when some applications try to interact with the marketplace.
Your shutdowns, might have to do with a battery issue... Did you try any useful diagnostic test inside the MFG tools?
Click to expand...
Click to collapse
i dont believe its a battery issue, because if its on a table then its fine and is turned on without any problems.
i guess the optimus 7 is not pocket friendly...
oddly i never had this issue back in nodo.

yep my op7 used to randomly shutdown more than 3 times per day after i flashed OPN rom this problem seem less.

froibet said:
i dont believe its a battery issue, because if its on a table then its fine and is turned on without any problems.
i guess the optimus 7 is not pocket friendly...
oddly i never had this issue back in nodo.
Click to expand...
Click to collapse
I second this.....
I think it maybe has something to do with the option to switch on the phone when the camera-button is pressend. This button gets pressed very easy when you put your phone in your pocket....
Can this option be turned off?? The camera is able to switch on, even when the lockscreen is active.....
Grr,
Ronald
---------- Post added at 01:10 PM ---------- Previous post was at 01:03 PM ----------
This option can be switched off.
I switched it off and will try if it helps.....

been shutting off like crazy today.
one point it didnt even boot until i removed the battery.
i really think the OP7 is not that great of a phone anymore.

Small update;
I haven't had a shutdown since I switched off the option to turn on the phone upon press off the camera button. I've done my best (put it in my pocket a lot etc). But couldn't manage it...
I would like to switch off the windows button also, but this isn't possible with simple settings...
Grr,
Ronald

Happens sometimes when I use 4th & Mayor.

i had this problem to, it would just shut down sometimes when it was in my pocket and sometimes just when i was using it. Usally after it had shut down on me my battery % went also bizar. This seems to be fixed with doing a normal reboot.
i m on the stock rom and did not rooted my phone.
For me the solution was to format my sd card.
Did this sunday and havent had a shut down now for two days.
if it comes back ill report it.

I am running for 6 and a half days without a reboot..... Still going strong....

Fliptil said:
I am running for 6 and a half days without a reboot..... Still going strong....
Click to expand...
Click to collapse
tried it, but still restarts on me... :\
edit:
so i found how it restarts (at least i think).
if i hold the power button for a long time it will restart...
no need to even slide down to power off...
what's the point in slide down to power off if u can still turn it off by holding the power button...

Got an optimus 7 yesterday, had 3 restarts last night, I think its a Mango problem.

Small renewed update;
Shortly after my previous update the phone crashed (I was WIFI tethering, playing radio and then connected the USB cable so Zune started - this seems to much ).
Since this reboot I had some shutdowns again (2 I believe). All of these reboots after carrying the phone in my pocket and then sitting down (putting more mechanical force on the force).
I still think that the functions to switch on the phone upon pressing the 'windows' button and the camera button have something to do with the problem. I have switched off the camera button (in the camera settings), but when the windows button gets pressed and then (in the lockscreen) the camera button is pressed the phone still switches on in camera function.
Does anybody have a clue if it's possible to turn off these buttons for switching on the phone? These functions were introduced with the Mango update, as is the problem we're talking about.
Ronald
---------- Post added at 01:04 PM ---------- Previous post was at 01:00 PM ----------
froibet said:
tried it, but still restarts on me... :\
edit:
so i found how it restarts (at least i think).
if i hold the power button for a long time it will restart...
no need to even slide down to power off...
what's the point in slide down to power off if u can still turn it off by holding the power button...
Click to expand...
Click to collapse
Agreed.... Seems like stupidity....

I've read in some app comments that there are some applications that interfere with the phone going to sleep or with the wake up.
I've no reboot problem in this moment, I've seen two or three reboot since i bought it...
But can it be some app installed?

mrTablet said:
Happens sometimes when I use 4th & Mayor.
Click to expand...
Click to collapse
Same problem here. Had multiple restarts at random. Flashed my phone a few times, but it didn't help since I was installing 4th and Mayor every time. Then I flashed it again and didn't install 4th and Mayor. Seems stable now. <Fingers crossed>

Hey guys, that's an issue with your phones. I had that, sent it back to LG to get it fixed.

yslee said:
Hey guys, that's an issue with your phones. I had that, sent it back to LG to get it fixed.
Click to expand...
Click to collapse
Does it completely fix the problem? How long ago did you send it to LG and did not experience the problem even once?
Does anybody know if this happens with other phone models? (Maybe it's a OS bug).
CEO Loide

Related

Does your SGS ever turn itself off randomly?

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
More likely that it just "freezes" and you can't get it to react, then the solution is to take out and back in the battery - Sounds like a defective unit to me.
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
Adevem said:
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
Click to expand...
Click to collapse
So..are you saying that the phone is actually still 'on'...just the screen is not turning on?
yeee sort of. lol. but why it's unable to answer, yet able to receive calls. i have no idea. same goes for any kind of notification that wakes your screen (SMS, calls, alarm, etc.)
Next time it happens, i'll try calling the phone to see what happens...I dont wanna return it because I have a 'rare' phone that seems to have good gps and can enter recovery mode.
you should check bell to see if there working and have recovery mode i got my just recently the newer shipments are hopefully all working with recovery mode and good gps
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
Yeah, I agree with everyone. I had SetCPU on my device and it would shut off a bunch of times per day. After I unintalled it everything worked fine. Another trick you can try is when the phone "freezes" try to hold down the home key. You sould still get the task manager box.
My first SGS did this a lot. My second and third SGS have not done this. Conclusion: faulty.
Yep...
I'm with mine for more than three weeks now, and I've never managed to cause it to freeze/shut down. although yours considerable rare, You'd rather have a working device I presume...
TMReuffurth said:
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
Click to expand...
Click to collapse
No, i haven't installed any apps like that. Like i said, GPS works 'ok' on this phone and it enters recovery mode. Thats why I would hope its a software thing and can be fixed. I will go back to get an exchange today ONLY if they let me try it out 1st (recovery mode).
I've had this happen twice, both times I was charging the phone with the screen locked and the cable was accidentally violently jerked out, after that my phone wouldn't turn back on without a battery pull. It has not happened of it's own accord though.

Unresponsive on/off button sometimes...

I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?
hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??
brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Click to expand...
Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!
sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick

Phone keeps turning off! Never while using it & sometimes when phone is not moving.

Phone keeps turning off! Never while using it & sometimes when phone is not moving.
I have an LG-D801 running 4.4.2 kernal 3.4.0 and software D80120a. I also have and use TWRP for recovery. Ever since I rooted my phone and installed this rom, everything has been perfect! That was about 4 months ago. I have and use lots of apps, most of which I have been using for years without any issues. Lately I have been finding my phone off in my pocket for some reason. It now is happening maybe 6-10 times a day which is really getting annoying.
The LG G2 battery doesn't come out so not like it got loose. I have tested it by sitting on the desk lightly and checking it later to STILL find it turned off. So I know I'm not bumping it. I have tried an app killer to kill apps before turning off the screen but it still seems to happen. The phone is still relatively new so I doubt it's hardware, I baby my phones.
Any ideas for ways to make it STAY on without flashing a new rom? Or maybe ideas for how to diagnose what is shutting it down?
(I am looking for ideas and useable feedback, please don't respond that my phone has hardware issues and needs to be replaced!)
UnknownCloakedMan said:
I have an LG-D801 running 4.4.2 kernal 3.4.0 and software D80120a. I also have and use TWRP for recovery. Ever since I rooted my phone and installed this rom, everything has been perfect! That was about 4 months ago. I have and use lots of apps, most of which I have been using for years without any issues. Lately I have been finding my phone off in my pocket for some reason. It now is happening maybe 6-10 times a day which is really getting annoying.
The LG G2 battery doesn't come out so not like it got loose. I have tested it by sitting on the desk lightly and checking it later to STILL find it turned off. So I know I'm not bumping it. I have tried an app killer to kill apps before turning off the screen but it still seems to happen. The phone is still relatively new so I doubt it's hardware, I baby my phones.
Any ideas for ways to make it STAY on without flashing a new rom? Or maybe ideas for how to diagnose what is shutting it down?
(I am looking for ideas and useable feedback, please don't respond that my phone has hardware issues and needs to be replaced!)
Click to expand...
Click to collapse
Are you sure it's actually off and not just asleep and not waking up. I've never seen a generally working phone turn itself off. On another device we called it the SOD (Sleep of Death) and required a long press on the power to reboot. It's most likely a rooted app like something Xposed related perhaps.
wolfclan68 said:
Are you sure it's actually off and not just asleep and not waking up. I've never seen a generally working phone turn itself off. On another device we called it the SOD (Sleep of Death) and required a long press on the power to reboot. It's most likely a rooted app like something Xposed related perhaps.
Click to expand...
Click to collapse
How can I tell the difference? Basically I press the power button once quickly to turn the screen on and it doesn't come on. I hold it for maybe 3 seconds and get the booting up stuff. I am guessing if it was sleeping I'd have to hold it much longer?
UnknownCloakedMan said:
How can I tell the difference? Basically I press the power button once quickly to turn the screen on and it doesn't come on. I hold it for maybe 3 seconds and get the booting up stuff. I am guessing if it was sleeping I'd have to hold it much longer?
Click to expand...
Click to collapse
Yeah bud, that's a new one on me. Do you have any root apps that could be the cause? Like Xposed.
wolfclan68 said:
Yeah bud, that's a new one on me. Do you have any root apps that could be the cause? Like Xposed.
Click to expand...
Click to collapse
Thanks for the help. After reading your previous post, I decided to remove GravityBox KK and Xposed. I was using it because I find it annoying that when I plug in my phone at night, it turns on my screen. Not a big deal...
I also use SuperSU and LuckyPatcher which both use root. The only other thing I can think of is that I semi-recently upgraded my Play Store (v4.8.19 using Lucky Patcher) which I had some troubles with. It kept saying my /system was out of space and for some reason, even with root, it tells me acces denied when changing stuff inside the /system such as boot animation.
so... just an update. It's still doing it even after I uninstalled all the apps that need root. I really wish there was a log or something (like Windows) to tell me why it keeps turning off!
I have noticed it seems to happen much more often if I am texting somebody even though I'm using the default app for messages. It literally was turning off after every message I sent early before the other person was able to reply for about 5 messages in a row.

Phone Freezing After 2 Weeks

I have had the phone for what will be 2 weeks tomorrow, I preordered it in and picked it up at a Sprint Store. I have had a new issue showing up the last couple of days. I will take out my phone and find that it is frozen. I will not respond to pressing the power or volume buttons. The most recent time this happened, I noticed that the light on the left hand top of the phone was lit purple, so it clearly was not off. I am not sure if that was true when this happened before. Anyway, the only thing to do at this point is to hold the power key down for about 10 seconds, which restarts the phone. It happened twice today, the first time when I got up in the morning and tried to wake up my phone, and then on the way home from work, I had my phone in my pocket while I was riding the subway and reading a paper, and when I took the phone out it had the same problem. This also happened I think one other time either yesterday or the day before.
Also, a few days earlier, the phone also froze when I was trying to do a camera burst by holding down the camera button. That time, it froze on the last image I had on the camera. That was when I found I could restart the phone by holding the button 10 seconds.
Anyone have any suggestions as to what is happening and what I should do....before I bring it back to the Sprint Store, I mean.
I'm having the same issues too! Locks up at least once a day.
maltydog said:
I have had the phone for what will be 2 weeks tomorrow, I preordered it in and picked it up at a Sprint Store. I have had a new issue showing up the last couple of days. I will take out my phone and find that it is frozen. I will not respond to pressing the power or volume buttons. The most recent time this happened, I noticed that the light on the left hand top of the phone was lit purple, so it clearly was not off. I am not sure if that was true when this happened before. Anyway, the only thing to do at this point is to hold the power key down for about 10 seconds, which restarts the phone. It happened twice today, the first time when I got up in the morning and tried to wake up my phone, and then on the way home from work, I had my phone in my pocket while I was riding the subway and reading a paper, and when I took the phone out it had the same problem. This also happened I think one other time either yesterday or the day before.
Also, a few days earlier, the phone also froze when I was trying to do a camera burst by holding down the camera button. That time, it froze on the last image I had on the camera. That was when I found I could restart the phone by holding the button 10 seconds.
Anyone have any suggestions as to what is happening and what I should do....before I bring it back to the Sprint Store, I mean.
Click to expand...
Click to collapse
I did had a couple freezes early on, but haven't had any as of late. Question did you set the phone up with a back up, or did you do a clean install. In some other forums it was suggested to set the phone up from scratch with no back up or transferring data from another device.
swagglepuff said:
I did had a couple freezes early on, but haven't had any as of late. Question did you set the phone up with a back up, or did you do a clean install. In some other forums it was suggested to set the phone up from scratch with no back up or transferring data from another device.
Click to expand...
Click to collapse
I got my data from Google. It hasn't frozen again in the last few days.
maltydog said:
I have had the phone for what will be 2 weeks tomorrow, I preordered it in and picked it up at a Sprint Store. I have had a new issue showing up the last couple of days. I will take out my phone and find that it is frozen. I will not respond to pressing the power or volume buttons. The most recent time this happened, I noticed that the light on the left hand top of the phone was lit purple, so it clearly was not off. I am not sure if that was true when this happened before. Anyway, the only thing to do at this point is to hold the power key down for about 10 seconds, which restarts the phone. It happened twice today, the first time when I got up in the morning and tried to wake up my phone, and then on the way home from work, I had my phone in my pocket while I was riding the subway and reading a paper, and when I took the phone out it had the same problem. This also happened I think one other time either yesterday or the day before.
Also, a few days earlier, the phone also froze when I was trying to do a camera burst by holding down the camera button. That time, it froze on the last image I had on the camera. That was when I found I could restart the phone by holding the button 10 seconds.
Anyone have any suggestions as to what is happening and what I should do....before I bring it back to the Sprint Store, I mean.
Click to expand...
Click to collapse
My phone a few days ago was freezing constantly and stuttering. I went into safe mode and the phone was working fine. Nova kept saying it wasn't responding. So I deleted Nova, a few icon packs. The phone has been running smoothly. No issues at all. I have installed Lawnchair Launcher. Everything still running smoothly.
Another thing I have noticed is that things kind of just work themselves out with this device. I experienced a few freezes early on and some laggy moments. This last week the phone feels good, no freezes or anything.
There's a new update on the play store called "essential services" an entirely different thing from "essential resources". Since I am fortunate enough not have the freezing issue, can one of you guys see if this fixes it?
RoccoN4 said:
My phone a few days ago was freezing constantly and stuttering. I went into safe mode and the phone was working fine. Nova kept saying it wasn't responding. So I deleted Nova, a few icon packs. The phone has been running smoothly. No issues at all. I have installed Lawnchair Launcher. Everything still running smoothly.
Click to expand...
Click to collapse
After a few quiet days, mine started freezing up again. I have been using Nova, so I decided to try the Lawnchair launcher, but that crashes every time I try to open it. So I am trying the default launcher, and I will see how it is.
maltydog said:
After a few quiet days, mine started freezing up again. I have been using Nova, so I decided to try the Lawnchair launcher, but that crashes every time I try to open it. So I am trying the default launcher, and I will see how it is.
Click to expand...
Click to collapse
Did you try safemode? It shouldn't crash there. So it's an app. Not sure why Nova won't play well on my phone. Lawnchair is butter smooth for me. Tried the new Pixel 2 Launcher and that works great to.
My phone has frozen even in safe mode and I have only used the stock launcher. It seems to happen when cellular signal is very low. Doesn't seem to matter what app I have open, although I suspect the camera app is involved as it usually is when photos are being sent to cloud.
maltydog said:
After a few quiet days, mine started freezing up again. I have been using Nova, so I decided to try the Lawnchair launcher, but that crashes every time I try to open it. So I am trying the default launcher, and I will see how it is.
Click to expand...
Click to collapse
Are you on the 81c firmware? That update was supposed to fix the freezing
flakko86 said:
Are you on the 81c firmware? That update was supposed to fix the freezing
Click to expand...
Click to collapse
I'm on the latest firmware. I kid you not, after a few minutes running Nova, the stuttering and freezing starts. I keep testing every few days to see if the problem goes away. It's always there. I'm happy with Lawnchair for now
flakko86 said:
Are you on the 81c firmware? That update was supposed to fix the freezing
Click to expand...
Click to collapse
I got the phone from Sprint, and unfortunately, we have not gotten the update yet.
maltydog said:
I got the phone from Sprint, and unfortunately, we have not gotten the update yet.
Click to expand...
Click to collapse
Sideload it, it's what I did
Sent from my PH-1 using Tapatalk
jasonevil said:
Sideload it, it's what I did
Click to expand...
Click to collapse
How did you side load it? I have tried the sim card trick and I can't get it to work.
swagglepuff said:
How did you side load it? I have tried the sim card trick and I can't get it to work.
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=74040767&postcount=11
Sent from my PH-1 using Tapatalk
jasonevil said:
https://forum.xda-developers.com/showpost.php?p=74040767&postcount=11
Click to expand...
Click to collapse
Awesome, I can't wait to get home tonight!!!!!!!! Thank you
So... did the update solve the freezing issues? Thanks
---------- Post added at 06:59 PM ---------- Previous post was at 06:57 PM ----------
swagglepuff said:
Awesome, I can't wait to get home tonight!!!!!!!! Thank you
Click to expand...
Click to collapse
So... did the update solve the freezing issues? Thanks
freccia said:
So... did the update solve the freezing issues? Thanks
---------- Post added at 06:59 PM ---------- Previous post was at 06:57 PM ----------
So... did the update solve the freezing issues? Thanks
Click to expand...
Click to collapse
Haven't had any issues since the update.
Mine just froze this morning when I was waking it up, first time since the update.

Touch to show doesn't work sometimes.

Anyone else see this? Usually works that all of a sudden I need to press the power button to turn the phone on.
I think I have found the issue.
I believe it's pocket mode and the sensor stops reading and thinks it's covered
Yeah. It happens to me every so often. See this thread, https://forum.xda-developers.com/oneplus-6t/help/lock-screen-freezes-t3869001. It was really starting to get bad when I was on 9.0.6. Sometimes even hitting the power button wouldn't wake it immediately. I'd have to hit it a few times, which would then trigger the camera. Since I updated to 9.0.7, it hasn't happened as frequently, maybe only a couple of times. I hadn't considered it possibly being related to pocket mode since I notice it mostly when I pick up the phone off of my desk.
worldsoutro said:
Anyone else see this? Usually works that all of a sudden I need to press the power button to turn the phone on.
Click to expand...
Click to collapse
I'm having the exact same issue. Twice today aleady. Hope it gets fixed.
sharksfan7 said:
Yeah. It happens to me every so often. See this thread, https://forum.xda-developers.com/oneplus-6t/help/lock-screen-freezes-t3869001. It was really starting to get bad when I was on 9.0.6. Sometimes even hitting the power button wouldn't wake it immediately. I'd have to hit it a few times, which would then trigger the camera. Since I updated to 9.0.7, it hasn't happened as frequently, maybe only a couple of times. I hadn't considered it possibly being related to pocket mode since I notice it mostly when I pick up the phone off of my desk.
Click to expand...
Click to collapse
Yeah I take the pocket mode comment back. I only noticed it happening the device was covered but it has happened the times within two days where the device is out on my desk. I can't find a cause or pattern it's just annoying.

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