Anyone else with lockscreen timeout issue ? - Asus ZenFone Max Pro M1 Questions & Answers

Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.

Using version 15.2016.1805.311-20180622, display turns off in 10 secs on lock screen, as is the standard. You may go to Settings>Security & location> Settings icon next to screen lock and cross check your settings. Hope this helped.

yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
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Yes I have the same issue. It started happening after the july3rd OTA update

So much update ... still getting more issues and bugs! It's annoying!

Related

Nexus 4 - Screen unlocking problem

I have my Nexus 4 for about 2 months now, and lately I have noticed a very annoying thing.
Whenever I lock my screen and then trying to quickly unlock it (using the power button), the screen lights up a little bit in a dark blue, stays like that for about 15-20 seconds, and only after that the lock screen shows up, allowing me to unlock the phone. This happens every time I try to unlock it after, let's say, less than 10 seconds after I locked it. If I unlock it after a longer period of sleep, no problem at all.
I have stock Android 4.2.2 and the phone is not rooted.
I have had installed GO Locker, and thought that it might cause the problem, but I uninstalled it. Unfortunately the problem persists.
I also had apps like Screen on / off, GO Switch, that were device administrators to allow them to lock the screen. I have unistalled them all, the same situation.
Can anybody tell me what is the cause and how could I fix this? It's really annoying when I need some quick information and I have to wait 20 second for the screen to unlock.

Nexus 4 screen flickering issue

Hey Guys
I have been recently facing this issue on my Nexus 4 from the past 2 week.It happens once in every week.
The issue is that, when I am on a certain app, such as the camera it automatically shuts and another opens. Along with that issue, the phone automatically goes to home screen, opens different apps etc. The only solution i have found is that to leave the phone off for a while (15 min) and then switch it on again.
Could some one please help me out with this issue?

[Q] Auto screen ON problem.

My note 3 recently has a problem of auto screen on/wake up even not touching the home button/power button. Sometime its doesn't have this problem but this passed few days i happens frequently. Its auto screen ON during sleep mode. Its really annoying. I'm on android 4.3 and never rooted. I tried factory reset but the problem still exist. Anyone has this issues? my note 3 is 1 month old only.
hapalon said:
My note 3 recently has a problem of auto screen on/wake up even not touching the home button/power button. Sometime its doesn't have this problem but this passed few days i happens frequently. Its auto screen ON during sleep mode. Its really annoying. I'm on android 4.3 and never rooted. I tried factory reset but the problem still exist. Anyone has this issues? my note 3 is 1 month old only.
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Anyone has idea will it be software or hardware issues?
Screen on can happen due to software request (for example alarm, phone call etc.) or above mentioned buttons and therefore it could be hardware (some type of short creating signal similar to the button press), so it's hard to say. You could try safe boot, factory reset and killing some apps for software related problem and dial *#0*# to test hardware, but I'm not sure if there is a particular test for those 2 buttons. There are also programs that can tell you what wakes the phone up, but since it's brand new phone you probably want to take it to the service at some point, it is not normal from what you describe.

screen on off

Hi all
Anyone a clue why my screen gets on and off?
Any other screen would turn off in about 30 seconds and stays off
ya everyone will get the same. its in settings. you can modify by going into SETTINGS--->DISPLAY--->SLEEP.
Hi
I bought a Nokia 5, but every time I lock the screen the screen keeps flashing off and on. I tried going to settings - display - sleep, (but it doesn't allow me to switch it off completly, the least choice I have is 15 sec sleep, but it still keeps flashing off , on when screen is locked. Im afraid it will kill my battery faster... any suggestions.
I bought one for my girlfriend and this is the most annoying issue. I have tried everything. I thought that the screen protector is to blame, but it is not. Any other suggestions? I will send it for repair if it is not fixed.
Sent from my BTV-W09 using Tapatalk
Sorry to double post, but the issue has been fixed with the latest OTA. The screen does not turn on and off like before. No hardware reset was needed, so I guess it was a software issue fixed with the latest OTA from October. I tried contacting someone through the Support app on the phone, the solution was to either do a system reset or to send it to be repaired on warranty.

Anyone else with lockscreen timeout issue ? Plz help

Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
Can anyone confirm this happens with their device as well?
yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
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I do not have this issue i am on 309 as well
Aftab_khatri said:
I do not have this issue i am on 309 as well
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Your Lockscreen turns off after 10 seconds EVERY TIME?
yasht011 said:
Your Lockscreen turns off after 10 seconds EVERY TIME?
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7 8 seconds not 10 everytime auto off
I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...
Amal Prabhakaran said:
I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...
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Update to version .311 fixed the issue completely for me.
Amal Prabhakaran said:
I also had this issue. It won't go off until I power it off manually. I asked help in Asus Service Centre app and they told me to wipe cache partition from recovery mode. After doing it, for some time the issue didn't happened. But later on, the issue is still happening...
Also, sometimes my fingerprint sensor is not working when charging...
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Did you fix it ? If so how ? It still happens for me sometimes.
yasht011 said:
Did you fix it ? If so how ? It still happens for me sometimes.
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This is the case with me too. Sometimes it happens, and someone's it doesn't happens...
Amal Prabhakaran said:
This is the case with me too. Sometimes it happens, and someone's it doesn't happens...
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Should be fixed in next update. What firmware are you on? I'm on .311 issue still happening sometimes
I wonder this happening with Max Pro M2. Screen not timeout automatically. Dosn't matter you set it 30sec or 15sec!!
zoya4u said:
I wonder this happening with Max Pro M2. Screen not timeout automatically. Dosn't matter you set it 30sec or 15sec!!
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This is the max pro m1 thread , so am not sure if anyone can help you with the issue since we don't have it.
yasht011 said:
Hi ZenFone Max Pro M1 users, I would like to ask if anyone of you faces this issue in which most of the times, the lock screen does not go off after 10 seconds by itself and stays on until turned off by power button? I strongly believe this is a software issue which will be fixed by a future update so I'm here checking with you'll if your devices behave the same. My home screen timeout is 5 minutes and it goes off automatically after 5 minutes. The issue I'm facing is only regarding the lock screen which on ALL other Android devices goes off after 10 seconds. If I'm the only one facing this issue, I will replace my device as it is still in it's replacement warranty period. The firmware I'm running is Version WW-15.2016.1805.309.
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Nope I'm on 337
Same issue here in max pro m2. Not lock automatically i need to press na lock button
No problem in 6 gb variant.

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