Galaxy Note 4 Not booting up, black screen. - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello everyone, I bought an used Galaxy Note 4.
The owner said that the phone turned off during an update and no longer boots.
I let a professional see it and he told me that the screen was damaged so i changed it -- still nothing.
The phone wont boot, it vibrates once and then it just sits there.
The things i tried to fix are:
Remove the battery, press the power button for 1/2/3 minutes, put the battery back in and hope (did nothing)
Plug it in to the pc and try to format it/flash operating system (did nothing).
I also tried to feel if something in the device turned really hot but nothing, everything is cool and (apparently) fine.
I really need some help, if someone got something even remotely useful go ahed and share it, thank you in advance -- it's really appreciated :good:

Related

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

[Q] Continuum, what have I done?

Hi everyone, I'm new to this forum (first post), I've owned my Continuum for a few months now happily with no problems. I actually love the phone! But recently I ran into a pretty big problem...
Let me give you a little background on my phone first, I have used SuperOneClick on it, to grant super user permissions, I've used the program to grant me access to the phone tethering apps that are out (currently using Open Garden), and the AdFree app in the market. I havn't used anything else in regards to 'hacking' my phone so I'm a bit confused as to why I'm getting trouble.
Anyways here's my problem, lol! Well the other day I turned off my phone and tried turning it back on and I would get a grey battery with the spinning disk, and it wouldn't turn on :\! I tried holding all the buttons, for over 10 seconds, no avail. It still turned on to the battery and nothing. I tried taking the battery out for a whiiiile and nothing. Eventually I plugged in my phone to the wall and it magically worked. Actually that's the only way I've been able to get my phone to turn on lately. It works fine once it's on but every time I turn it off the same thing happens .
So that's truly why I'm here... Is my phone 'bricked', or are these some symptoms of being 'bricked'? Are there any fixxes I can go about taking to you know...fix the problem ?
Any help would be Greatly appreciated,
Thanks everyone,
-Matt
Oops, I forgot to mention that my phone has been acting strange sometimes in the sense that I plug it into the wall and the 'Mass Storage/ Media player' option comes up, even though it's not plugged into the computer, just into the wall.
Pretty strange huh?
Anyways thanks again everyone who helps!!!
Can you try taking out the battery, then putting it back in...
Then hold down the volume down key as you power it back on?
I would try un-rooting and doing a factory reset... that should eliminate software issues... If you're still having issues then take it to VZW and let them give you a new one.
This is not "bricking"... If a phone is "bricked", it does nothing, absolutely nothing, and the only way to make it useful is to use it to build something.
Sure, right now it says "Downloading... Do not turn off Target!!!".
Thanks for letting me know it's not bricked, that's a little reassuring .
After a while I just took out the battery and stuck it back in and attempted to turn on the phone the usual way, and it turned on just fine. I'm guessing it's fixed and hopefully it won't do that again.

Sprint S4 wont boot up, in any mode

I was headed home today and my Sprint Galaxy S4 shutoff. It would not come back on, so i removed the battery. When i reinsert the battery, my phone does a quick vibrate, then the white Samsung Galaxy S4 logo screen appears, then disappears, then thats it. Nothing else happens. I have tried different chargers, a different battery, tried download and recovery mode. Nothing has worked so far to get me any further. When i try to go into recovery, blue writing shows in the top left that says Booting Recovery, then it shuts off and nothing else happens. When i plug into a computer, the phone does not connect to the computer.
I am usually pretty good with anything to do with a phone, but this has me stumped.
I have not downloaded any new apps or any different roms or kernels anytime recently. My phone is rooted but still on the stock rom. This phone was rooted about a year ago when i got it, and as far as roms or programming or anthing, nothing has been done to it since then.
Does anyone have any ideas?
Ok so i was wrong, the phone will boot into download mode, but only for about 2 secs, then it goes blank and off again. So it seems like some sort of power issue with the phone itself, as in hardware. Not sure that there is too much that i can do about that, but does anyone have any ideas?
I just read something on here about Samsung having a bad batch of batteries. If I were you I would take my battery to someone that could test it to see if it is holding a charge.
Had the same issue. The dude at sprint said it was a bad update that went out but not sure how true that is due to the fact that i was running a custom rom and recovery. I was running clockword mod recovery and latest CM11 nightly. If you have the insurance I'd say bring it back and they should replace it.
Any fix?
I have just been experiencing this problem as well. My s4 was working fine then all of the sudden the power button would become very sensitive and would think I would want to turn the phone off. I would click the back arrow but the phone would still either turn itself off or reboot. Then it got worse and would get stuck in bootloops. Now I have to reinsert the battery every time for it to turn on. It gets to the samsung logo and then shuts off. I can get into recovery for about 2 seconds and then it shuts off as well. My s4 is not rooted at all. Can someone please help me? I really don't want to pay at least 70 dollars for samsung just to look at it.:crying:

AT&T S4 no boot up

Hello. One of my friend have been having trouble booting up his at&t galaxy s4 just now and asked me for help
But I do not know what the problem is so we need help
phone cannot turn on, can show s4 screen after take out battery, but no boot animation and instant black screen afterwards
cannot do hard reset, nothing comes up
usb debug was not on, adb debugging can't find device to reboot bootloader
phone not rooted
no update recently, on kitkat 4.4 stock
does anyone have an idea what happened and how to fix it?
thank you in advance
bump
I think the phone just died on him and you can't fix it. If you have the same device take your battery and use it in his device. Maybe you get lucky and it's just the battery.
Sent from my Nexus 5 using XDA Free mobile app
I found http://forums.androidcentral.com/sa...battery-then-turns-off-after-two-seconds.html. It suggests cleaning the power button. It helped me. There should be YouTube videos to show you how to take it apart. I took the phone apart and put alcohol on the power switch with a q-tip. The, work the switch quite a few times. I repeated this 3-4 times before reassembling my phone.

[Black Screen] S3 neo, READ and suggestions are welcome.

Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...

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