Moto G4 Plus randomly gets switched off. - Moto G4 Plus Questions & Answers

Hi there!
It's my first post on this forum so please forgive me it violates any rules.
I have been using Moto G4 plus since it arrived in the market. I am having this issue for last 1 year... My phone gets switched off when any sound played out of it, particularly on low battery, even around 30%.
Sometimes when a call is incoming and ringtone rings then also it goes off and I even don't see the number from which called me in any call list (missed/received).
Please help me with it.

dkp11 said:
Hi there!
It's my first post on this forum so please forgive me it violates any rules.
I have been using Moto G4 plus since it arrived in the market. I am having this issue for last 1 year... My phone gets switched off when any sound played out of it, particularly on low battery, even around 30%.
Sometimes when a call is incoming and ringtone rings then also it goes off and I even don't see the number from which called me in any call list (missed/received).
Please help me with it.
Click to expand...
Click to collapse
Hello and welcome to this awesome forum
There are some threads covering this topic, so have a look at here https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-plus-automatically-shutting-t3526714
Unfortunately, there's no easy solution. If you have warranty, go claim it.

I had this problem i changed my battery and now everything works very well

Related

Some oddities with the Touch HD - 3 Questions.

Hi there,
I've recently had someone ask me how to resolve the following issues on the Touch HD.
End key, when set to lock the handset, isn't.
Ringtone ending too quickly, so the ringtone stops ringing, but the caller still hears ringing and the call can be answered (this is also happening on my HTC Hermes).
The other thing is, where the handset is shutting off overnight, meaning the person who owns the phone misses the alarms which were set, due to it being off.
Is there anything I can say to this person to sort these problems?
Thank you,
I think more people are inclined to answer you if you put a topic of note on your post.
"Some" doesn't really cut it does it.
As for your issues...perhaps the ring tone is set to only play once in the settings which is why it's stopping.
As for the lock...did you have S2U2 on at some point?
Remember the topic thing for next time please!!! I hate those sort of topics
Firstly, the topic is a minor issue, since I had already typed it, and it hasn't fully shown.
I'll edit it to reflect what it should've been, I'm not the typical n00b user of forums, and I do try to be fairly to the point.
Secondly, which part of "I've recently had someone ask me" do you not comprehend?
This is NOT my phone, therefore I do not know what has been done, and what hasn't been done.
The original user is someone who contacted me recently, and I'm trying to find the best way to resolve these issues.
As for the ringtone, I know on my phone its set to be continuous. Only by pure luck somehow I managed to answer my phone after its first beep this morning, half asleep, but it had beeped once from my ringtone and stopped ringing on my end.
If you can explain S2U2, that would be handy.
Thank you,
Upon reflection, do you agree it might be prudent in future to ascertain what steps have already been taken to rectify said "problem" before posting?
As for S2U2 - it's an application (there are others like it) that locks the screen of the phone - I have seen applications like this disable the default locking mechanism upon uninstallation. That was the reason for me asking - perhaps you could get your friend to check that?
Greeee said:
Secondly, which part of "I've recently had someone ask me" do you not comprehend?
This is NOT my phone, therefore I do not know what has been done, and what hasn't been done.
Click to expand...
Click to collapse
I'm quite sure he understood what "I've recently had someone ask me" means - but you can't really expect us to help you in any way if you can't answer any follow-up questions! It's pure guessing this way!
Greeee said:
If you can explain S2U2, that would be handy. Thank you,
Click to expand...
Click to collapse
S2U2 is a locking app available here: http://s2u2.ac-s2.com/
I've used it myself for a while and never had any issues. But I guess Wiggz is hinting at problems that might arise after uninstalling S2U2 (I hard-reset my device instead of uninstalling - so I have no idea) since S2U2 sorta does the same job as the standard locking using the end-key.
A hard-reset would probably fix all three issues - but I guess that isn't really an option if your friend asked you for help... :/
I'll have a look into the S2U2, and get this person to try it.
Since the handset has only recently been delivered from replacement, I can't see how a Hard Reset will work, but always worth a try.
What would you recommend with the custom ringtone issue? It happens on my hermes also, so not sure what would be causing this.
Greeee said:
I'll have a look into the S2U2, and get this person to try it.
Since the handset has only recently been delivered from replacement, I can't see how a Hard Reset will work, but always worth a try.
What would you recommend with the custom ringtone issue? It happens on my hermes also, so not sure what would be causing this.
Click to expand...
Click to collapse
Are you sure the ringtone is of sufficient length to match the ring/pickup pattern - i.e. 30 second ringtone for 30 seconds before voicemail?
I had this problem with my alarm when I first used it.

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

Hyperdroid GBX (weirdness when calling)

When I'm calling someone, my phone will vibrate on the first ring and vibrates when the person I'm calling picks up the phone. Has not caused an issue but I thought pongster might be interested since he clearly puts everything into his roms. Sorry for the new thread but I'm new to the forum and can't post this in the gbx thread. I searched the forum and did not find a thread about this issue.
I thought this issue went away with v-12 but it still does it from time to time. Also I've had an issues with my white noise app freezing in the middle of the night. by looking around it might be a heat issue? thought, thanks!
buzzbean said:
When I'm calling someone, my phone will vibrate on the first ring and vibrates when the person I'm calling picks up the phone. Has not caused an issue but I thought pongster might be interested since he clearly puts everything into his roms. Sorry for the new thread but I'm new to the forum and can't post this in the gbx thread. I searched the forum and did not find a thread about this issue.
Click to expand...
Click to collapse
This isn't an issue, it's a feature, helps notice dropped calls. This can be removed in Settings > Call Settings.

[Q] G2 Call Problem!!!

Hi Guys,
I am bought LG G2 2 weeks ago, and the phone is amazing. I like it and feel I’m in love with it. It is very smooth and has a clear screen.
However, I have one main problem, its PHONE function. The sound is not clear and the person in the other end is hearing an echo sound. Also, when the phone is in the sleep mode, it seems off, as there is no single. So it cannot receive any calls.
Is there anyone who face the same problem??? What is the possible solution. Thanks.
I am somewhat disappointed with the voice quality too. I haven't got the time to tweak the GSM radio or flash another one.
But it sure sounds horrible in my opinion.
Mine is a D801 (T-Mobile) version
Cheers!
m7e2 said:
Hi Guys,
I am bought LG G2 2 weeks ago, and the phone is amazing. I like it and feel I’m in love with it. It is very smooth and has a clear screen.
However, I have one main problem, its PHONE function. The sound is not clear and the person in the other end is hearing an echo sound. Also, when the phone is in the sleep mode, it seems off, as there is no single. So it cannot receive any calls.
Is there anyone who face the same problem??? What is the possible solution. Thanks.
Click to expand...
Click to collapse
Sounds like your phone is defective. Exchange it out if you're still in your 14 day period
tiguy99 said:
Sounds like your phone is defective. Exchange it out if you're still in your 14 day period
Click to expand...
Click to collapse
Thank you for your reply....
this is my guess too.
i already ask the vendor to exchange it but they refuse.....i am writing the LG with claim regarding this,,,

Moto x style Mic problem

So I bought my moto x style like 1 month ago , and I already got it replaced from flipkart like three times. But when I talk at night the microphone or maybe some other issue comes in and my voice to the other person goes by cutting. When I record it's all fine eg on wtsapp and other 3rd party applications. I searched very deeply that what can it be the issue? I found that it has to do something with the noise cancellation. I tried to search and found that changing something in build.prop perisist voiccall to false can be solving the issues. Can anyone please suggest me some solution? I actually don't wanna buy any other Phone but this phone is really annoying with the mic. Please help!
Thank you for posting this. I was having my own issues and thought I was going crazy. Mic would just crap out on an irregular basis. Initially thought it was feedback from my router but it seems to be having issues irrespective of whether I'm near my router or not. I've been through 3 phones now.
Have you got any solution for this?
sprulez said:
Have you got any solution for this?
Click to expand...
Click to collapse
Got my phone changed 5times from Flipkart.

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