Database Users

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)

yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.

Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.

Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).

Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.

What carrier are you on?

this happens to me too.its so annoying. im on att

Can't find the thread but it was pretty long.

nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.

This sounds like an att problem not a nrsux one problem

I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.

I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One

Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.

I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.

I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?

khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.

Sounds more like a network issue than a hardware issue, IMO

This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

[Q] Issues during a call?

Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.

Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.

Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...

No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...

leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!

I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.

I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.

Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express

simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?

Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?

Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...

in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.

Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?

also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?

leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...

malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon

I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.

malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use

leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere

Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.

[Q] Weird buzzing sound during phone calls (Viber, Tango, ...)

Hi,
I recently bought the Nexus 4 and have several weird issues.
First of all, when I use my earphones, I get a weird buzzing that is very regular (I suppose its some sort of software issue). This only happens when I use Viber, Tango, or Line. Happens with different earphones, but not bluetooth headset or without any headset.
Second issue: When I call someone with Viber, it just keeps ringing for me although the other person picked up already.
I hope you guys can help, thanks!
BTW: Happened on stock, thats why I just flashed a Rom (paranoid) but it still happens.
Thanks!

Personally I do not get weird noises for Viber, tango or Line. I only get them through normal calls. I'd get a random high pitched "bark" noise and it hurts my ear like a biatch.
I think you have a hardware problem. RMA it.
That's a problem with Viber. I've had that issue across a few devices.

exb0 said:
Personally I do not get weird noises for Viber, tango or Line. I only get them through normal calls. I'd get a random high pitched "bark" noise and it hurts my ear like a biatch.
I think you have a hardware problem. RMA it.
That's a problem with Viber. I've had that issue across a few devices.
Click to expand...
Click to collapse
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.

choenden said:
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.
Click to expand...
Click to collapse
I honestly cannot tell you anything because I didn't get mine from the play store
Sent from Halo.

choenden said:
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.
Click to expand...
Click to collapse
If you purchased it from the play store, Google will send you one and expect you to ship the one you have back. What kind of sucks is that before they ship you a new one, they charge you for another then once they receive your returned one they reverse the charge. Not a big deal if you've got the cash/credit, but if you don't, it could be a problem.

Ichiban Rei said:
If you purchased it from the play store, Google will send you one and expect you to ship the one you have back. What kind of sucks is that before they ship you a new one, they charge you for another then once they receive your returned one they reverse the charge. Not a big deal if you've got the cash/credit, but if you don't, it could be a problem.
Click to expand...
Click to collapse
Ah thats cool, thanks for the info. Got the credit, so that will be fine then

[Q] Delay when answering a phone call

Whenever I answer a phone call there is a 3-5 second delay between when I answer and when what I say can be heard. The first few seconds doesn't get through to the person on the other end. Pretty frustrating.
This doesn't happen if I use the earpiece, then the sound gets through straight away.
I have sent the phone in for repairs, and they exchanged the microphone, but I still have the same issue.
Anyone else se this? Any fix for it? Or should I ask for a new phone?
/Hans

Up
Envoyé depuis mon lamborghini G2

hanskg said:
Whenever I answer a phone call there is a 3-5 second delay between when I answer and when what I say can be heard. The first few seconds doesn't get through to the person on the other end. Pretty frustrating.
This doesn't happen if I use the earpiece, then the sound gets through straight away.
I have sent the phone in for repairs, and they exchanged the microphone, but I still have the same issue.
Anyone else se this? Any fix for it? Or should I ask for a new phone?
/Hans
Click to expand...
Click to collapse
It would possibly illicit a response if you'd bothered to tell us which phone model, which software version and what other apps etc you were using...

LenAsh said:
It would possibly illicit a response if you'd bothered to tell us which phone model, which software version and what other apps etc you were using...
Click to expand...
Click to collapse
Sorry. Since I posted in the LG G2 forum I thought it was obvious which phone I had. It is stock (no apps installed at all) and the latest factory OS.
I have sent it back and received a new phone, so it seems to have been a hardware issue.
Regards,
Hans

Can't be heard after some time.

This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks

mikeysweet said:
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
Click to expand...
Click to collapse
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.

I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device

Konsstantine34 said:
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
Click to expand...
Click to collapse
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265

bb4ninja said:
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Click to expand...
Click to collapse
Ugh. It's going to take forever for Marshmallow to come out. First Samsung needs to rip it apart, then AT&T before it gets to me.
Let me know how the SIM change works for you. That's one thing I've yet to try.

mikeysweet said:
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
Click to expand...
Click to collapse
Umm. I see thats AT&T, isnt it? If so, you have got locked bootloader etc, I dont have proper info about it sorry. I prefer you to try something like wipe cache/dalvik etc but it may bricks your phone. So you better ask that in AT&T Forum Good luck.
Edit: I saw your post after posted mine lol. I've simfree g928C btw.