Samsung S8 Problem to Reset - Volume Buttons Depressed - Samsung Galaxy S8 Questions and Answers

Please, help me
I have a problem with my Samsung S8 phone that I recently bought on the web.
I would like to reset it but the volume buttons are depressed and do not work.
When I want to turn off the phone he asks me the pin code. Obviously, I do not have it. I am then
I tried to go through Odin but I do not know too much this software and then I tried to go through dr.fone but the S8 version is not yet available.
How can I turn off the phone?
And how can I reset it?
THANKS FOR ALL YOUR ADVICES MY FRIENDS

jake594 said:
Please, help me
I have a problem with my Samsung S8 phone that I recently bought on the web.
I would like to reset it but the volume buttons are depressed and do not work.
When I want to turn off the phone he asks me the pin code. Obviously, I do not have it. I am then
I tried to go through Odin but I do not know too much this software and then I tried to go through dr.fone but the S8 version is not yet available.
How can I turn off the phone?
And how can I reset it?
THANKS FOR ALL YOUR ADVICES MY FRIENDS
Click to expand...
Click to collapse
Try to get to download mode. Look to see if frp lock is disabled before you reset. If reactivation lock is on remove Google accounts first.
Go to settings, general and then reset

Related

[Q] How to wipe and reinstall a new firmware in my S5

I bought last week a Samsung s 5(at&t) with somebody (that I don't really know). After I realized that the phone has a PIN. I have tried everything I have seen on youtube to remove the pin but it is impossible.
I pressed the "volume up", "home" and "power" all together to wipe and factory reset but the PIN is still there.
someone told me to reinstall the firmware but where can I find that and how to proceed .
I really know nothing about android, I need your help to remove the pin on my s5 model SM-G900A.
Thanks in advance !

S7 Edge "Bootloader Exception" bug

Hi all,
I've received my S7 Edge today(Exynos), yay.
All was working flawlessly until few moments ago, I was running 3Dmark, and before I even start to bench, while i was downloading the first scene The screen goes all black, then after 10 seconds, there's a message on top (in the same way a rooted phone would display "kernel is not seandroid enforced..."):
Bootloader Exception
[RST_START = 0x100000000 ]
[...]
Exception: do_handler_serror: SERROR(esr: 0xbf00000000)
[...]
I didn't install any rom, root or else, it's pure stock untouched. I tried to reboot phone using volume down+power, it reboots I think (screen goes all black) but quickly the same message appears...
I'm surely going to call phone operator to tell them that phone is KO, but if one of you guys has any idea that would avoid me to send back phone to warranty, it would be nice
Thanks !
@mods : Sorry for posting in wrong section
Try this...
https://www.youtube.com/watch?v=UV0Zp7F1LHs
I'd suggest a factory reset if the above fails.
Hold Power + Volume Up + Menu
Then use the volume keys to scroll to factory reset and select using menu or power buttons.
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Mr_PoPoP said:
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Click to expand...
Click to collapse
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Cst79 said:
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Click to expand...
Click to collapse
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Mr_PoPoP said:
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Click to expand...
Click to collapse
I'm stumped. I've never seen that before
From where did you order your phone?
thunderroid said:
From where did you order your phone?
Click to expand...
Click to collapse
A french mobile operator , Bouygues Telecom.
Can you do a factory reset from the Settings menu?
thunderroid said:
Can you do a factory reset from the Settings menu?
Click to expand...
Click to collapse
Nope, the phone doesn't boot anymore... it only displays the bootloader error message...
And no possibility to access reboot or recovery...
Maybe I can try to check with ADB, but my problem is that i would need to active USB debugging in settings ... but i can't do that
Return it. Nand flash died.
Sent from my iPad using Tapatalk
Yap, I think you have to return it.
hiepgia said:
Return it. Nand flash died.
Click to expand...
Click to collapse
Yep, I wanted to avoid it, but I don't see other reasonnable option. The phone didn't last more than 24h ... ok, it happens, I know ...
My previous (Still actual (sic)) Phone was a Note 3 and I installed so much roms, soft bricked the device so many times, but I could always restore it ... But not the S7 EDGE ... And I didn't spot any other user with same bootloader issue...
I've just sent back the phone for replacement, Thanks for all who replied to me in this thread
Oh and by the way : don't download 3DMark from play store , it will Hard brick your phone !!! (haha just kidding , i know it's not what caused my phone to die, I'm sure of it , however I won't try to install it anymore i think^^ )
Cheers XDA crew !!
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Borgella said:
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Click to expand...
Click to collapse
Sorry to hear that bro
Try things to troubleshoot if you wanna, but my advice : don't lose one day of trying to fix it, send it back directly to warranty...
I tried lot of things, key combination to reboot phone in recovery or download, I tried Kies, Odin, ADB....
I believe it's a real samsung bug that will happen to many people, So send it now before sammy is drowned under hard bricked S7 phones and start to have issues to provide replacement devices....
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
johanbiff said:
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
Click to expand...
Click to collapse
That is to correct the Screen Edge sensitivity
For anyone else who runs into this issue, I managed to fix my phone.
Holding the power and VOL down buttons for about 5-10 seconds will reboot the phone; if you hold home at the same time you can get into download mode (might take a couple tries).
From there, you can flash a new bootloader (BL option in odin) and then get back into recovery to do whatever you need to do.
Went from soft-brick to full restore in about ten minutes--not even a factory reset necessary.
Hope this helps!

Protect my Device from getting stolen

Hey guys Recently my Phone got stolen and this time I want to make sure this time it wont happen ever again. I will use Knox and Samsung Secruity to help from it. I have some question, maybe u can anwser them
1) If I lock my Device from Find my Mobile, can the Thief still Factory Reset from Power UP and Vol+ Button from Recovery?
2) Can He still install a Firmware per Odin so he can get acces to my Phone
3) If both can be done , is there anyway to pretend that from Happening?
4) Is knox as good as Icloud?
5) Can i still use find my mobile, if he turns GPS off?
Thanks for the help, this time I will make sure he wont get any benefit from it and I can get my Phone back
hamad138 said:
1) If I lock my Device from Find my Mobile, can the Thief still Factory Reset from Power UP and Vol+ Button from Recovery?
Click to expand...
Click to collapse
I think this is something to do with the app you are using. In theory, you should be able to access the Recovery menu because it loads before the OS. Thus the find my phone app is not loaded and active when the recovery mode is loaded.
However, this is my opinion. And I might not be right. My expertise in the area is limited.
FRP lock should do most of the job for you but nowdays there are ways on bypassing that. But FRP is a pain in the ass to unlock , yet doable.

Just updated to Oreo now can't type in password to access phone.

I've just updated to Oreo and after doing all of the updates, installs etc it's taken me back to the screen to enter the main password but the keyboard won't pop up to get back in.
I've tried restarting a million times, tried going to the reboot screen but chickened out because I don't want to factory reset accidentally.
Can anyone help?
TIA
HELP!!
Please please please help someone. :crying:
I've just tried to clear the cache partition. I've also been on the phone to samsung and they've had me go in to my samsung account to unlock from in there but nothing is working.
It all comes back to the phone asking me to type in my password which I'd be happy to do if it would open up the darned keyboard.
Just a thought but when you get to the password bit have you tried pressing the back soft key I've had a few times when I've reset the keyboard hasn't appeared and that fixes it it's caused for me by it trying to setup the emoji setting at the wrong time
Strangeland16 said:
Just a thought but when you get to the password bit have you tried pressing the back soft key I've had a few times when I've reset the keyboard hasn't appeared and that fixes it it's caused for me by it trying to setup the emoji setting at the wrong time
Click to expand...
Click to collapse
Thanks so much for replying. I was beginning to lose hope.
There is no back button when I'm on the enter password page. Just a down arrow that takes me back to the screensaver/notification page.
Wonder if the update screwed something download the firmware for your phone from samfirm program and download Odin and flash phone bit you will loose data so back it up first

Need Help Making Tablet Usable

I have a couple tablets that were setup as Electronic Logging Devices (ELD) for commercial truck drivers. Booting the tablets will only present a data entry screen. and trying to access anything else on the tablet gives the message "Screen is pinned. Unpinning isn't allowed by your organization". I'd like to reset the tablet to be a normal tablet. Does anyone have any info on how to do this?
Tablet model: Samsung Galaxy Tab E SM-T377P (with sim for Sprint)
From the recovery screen it appears to be Android 6.0.1
I haven't tried anything at this point as I didn't want to make it any harder to reset the tablet. I don't even know if reversing this setting is possible? I haven't been able to find any info from others that have tried to deal with this.
Thanks for any help.
I still haven't had any luck resetting these tablets. I tried booting into safe mode. From there I added a new user, and that user had a normal home page with all apps available. But, when I rebooted (not to safe mode) the tablet went back to only showing the pinned screen.
While I was in safe mode, I checked the security settings for "Pin Windows" and it was off. So I'm not sure what method is being used to force showing only this one app.
Anyone have any thoughts how to proceed from here?
When off, try Home, Volume Up, and Power. Once in recovery (you might end up in Odin mode, if so, shut off and try the other volume button), factory reset from there.
s0407h said:
When off, try Home, Volume Up, and Power. Once in recovery (you might end up in Odin mode, if so, shut off and try the other volume button), factory reset from there.
Click to expand...
Click to collapse
Thanks a bunch for this . . . . totally worked. Much Appreciated!
NetGoo said:
Thanks a bunch for this . . . . totally worked. Much Appreciated!
Click to expand...
Click to collapse
No problem!

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