Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice
Scottw1975 said:
Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice
Click to expand...
Click to collapse
Rather than waiting for ota would I just be as well flashing the new stock uk firmware through Odin?
Hi,
Recently, I used ODIN to return to Stock ROM. But, since then I am not getting OTA updates.
Once I used Smart Switch app to update software but I don't want to do it all the time.
Can someone please help? Thanks.
Tanay
Any help would be highly appreciated !!
Maybe just flash a firmware that receives OTAs constantly, like UK BTU.
Since you know how to use Odin. Flash the XEF firmware. It's the best with receiving monthly updates.
is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.
tanaysrivastava23 said:
is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.
Click to expand...
Click to collapse
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.
What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.
Cosmic Blue said:
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.
Click to expand...
Click to collapse
modaifallah said:
What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.
Click to expand...
Click to collapse
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.
tanaysrivastava23 said:
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.
Click to expand...
Click to collapse
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.
Cosmic Blue said:
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.
Click to expand...
Click to collapse
Thanks. But I tried clearing cache and factory reset already a few times, but that didn't help.
Also, there is another update available to my ROM, but not getting option over OTA. But, showing the update via Smart Switch.
Is there any way I can put correct Kernel or CSC to my phone? or, any other way to overcome my situation. Thanks.
I'm all stock and my android security patch is of 1 November 2016.. You're on the latest update.
A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.
tanaysrivastava23 said:
A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.
Click to expand...
Click to collapse
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results
Cristi_10 said:
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results
Click to expand...
Click to collapse
I did as I mentioned and this resolved my problem :good::good:
Many thanks to all for supporting me !!
I'm in this version and until now, no OTA here, that's weird.
Not getting OTA after back to INS from BTU
i am facing this issue so i installed Beta firmware and de-registered from beta program then installed Stock Rom now i am getting OTA
I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.
AlanDS said:
I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.
Click to expand...
Click to collapse
Everyone has done that so far. I am not aware of any alternate method.
So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.
AngelaRI said:
So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.
Click to expand...
Click to collapse
If you're registered for the BETA you will not receive any OTA updates other than those that are BETA updates. You would need to deregister.
Still haven' t received september security patch update. I rooted my phone last month and after seeing i would not be able to receive updates i reinstalled to stock firmware at sammobile. And now i still havent received any updates did i do something wrong or they re just late? I mean it s october already and im on august update.... can some one clarify?
Andrewdomino said:
Still haven' t received september security patch update. I rooted my phone last month and after seeing i would not be able to receive updates i reinstalled to stock firmware at sammobile. And now i still havent received any updates did i do something wrong or they re just late? I mean it s october already and im on august update.... can some one clarify?
Click to expand...
Click to collapse
Generally when you root your phone you trip your Knox. There is no fix for a tripped Knox. This is why you will not get OTA updates anymore..
If you want updates you can check on sammobile or updato and flash via Odin. Another way would be to use smartswich to check for updates. Also have a look at this as another means to update
https://www.xda-developers.com/download-stock-odin-firmware-samfirm/
Are you on BTU? This firmware for September has not released yet. DBT may your best chance to get the I5 update.
Since October 2018 I stopped receiving updates via OTA. I'm thinking about updating the phone with Odin but I don't want to trip Knox so I don't really know what version of the Rom to install.
My S8 is a SM-G950F unlocked with CSC - DBT, that's all I know. And when I check for updates it says: Current version: G950FXUU4CRJ5/G950FOXM4CRJ3/G950FXXU4CRI9.
What rom do I need to flash?
ginevra24 said:
Since October 2018 I stopped receiving updates via OTA. I'm thinking about updating the phone with Odin but I don't want to trip Knox so I don't really know what version of the Rom to install.
My S8 is a SM-G950F unlocked with CSC - DBT, that's all I know. And when I check for updates it says: Current version: G950FXUU4CRJ5/G950FOXM4CRJ3/G950FXXU4CRI9.
What rom do I need to flash?
Click to expand...
Click to collapse
Have you tried manual update in settings?
You could also try Samsung's smart switch to update to latest version.
If you want to download firmware and use Odin then use either sammobile.com or updato.com. or samfirm.
Using Odin to flash official stock rom will not trip your Knox.
I normally use updato for my firmware or samfirm
https://updato.com/firmware-archive-select-model
Latest version I think for Germany DBT is G950FXXU4DSCB ( March ) android version 9 (pie).
I've tried manual update and Smart Switch too and no success. It says I'm on the latest update. I guess I'll try Odin and flash Pie.
I am also facing the same issue. Mine is SM-G950FD. I bought it online, not from official channels. How about you? I have a small suspicion if Samsung is blacklisting phones purchased unofficially. I hope I am wrong.
Well I bought mine from Amazon Germany from a verified seller and for a few months I received updates, but since October 2018 no more. Why would they blacklist my phone?
Sorry. I didn't mean to imply that they are blacklisting. I was just being a bit paranoid thinking may be Samsung blacklisted my phone since I bought it unofficially.
I have a new theory. Looks like many people who bought phones from one country (UAE in particular) had their phone sensors bricked after an OTA update while they were in a different country. That may explain why Samsung is not updating my phone (mine is from UAE).
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874/page6
https://forum.xda-developers.com/galaxy-s8/help/s8-update-messed-sensors-t3812085
Hi, I'm in the uk on the three network. When 9.0 pie was released, i used the German firmware as they were first to receive it (it was detailed within this xda forum). I've had several updates since that installed without problem and the phone runs fine. The most recent update (July security patch) fails at 25% and restarts without any issues... With a notification to contact my local Samsung centre.
Having looked on sammobile it looks like the update is related to uk three csc, yet it conflicts with the installed German firmware i presume?
Will i need to reflash back to the original csc in order to keep my phone with the latest security updates?
Many thanks
Take the sim card out before applying the update . If u still have issue then manually flash with odin