not getting OTA update - Samsung Galaxy S7 Edge Questions and Answers

Hi,
Recently, I used ODIN to return to Stock ROM. But, since then I am not getting OTA updates.
Once I used Smart Switch app to update software but I don't want to do it all the time.
Can someone please help? Thanks.
Tanay

Any help would be highly appreciated !!

Maybe just flash a firmware that receives OTAs constantly, like UK BTU.

Since you know how to use Odin. Flash the XEF firmware. It's the best with receiving monthly updates.

is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.

tanaysrivastava23 said:
is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.
Click to expand...
Click to collapse
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.

What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.

Cosmic Blue said:
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.
Click to expand...
Click to collapse
modaifallah said:
What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.
Click to expand...
Click to collapse
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.

tanaysrivastava23 said:
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.
Click to expand...
Click to collapse
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.

Cosmic Blue said:
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.
Click to expand...
Click to collapse
Thanks. But I tried clearing cache and factory reset already a few times, but that didn't help.
Also, there is another update available to my ROM, but not getting option over OTA. But, showing the update via Smart Switch.
Is there any way I can put correct Kernel or CSC to my phone? or, any other way to overcome my situation. Thanks.

I'm all stock and my android security patch is of 1 November 2016.. You're on the latest update.

A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.

tanaysrivastava23 said:
A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.
Click to expand...
Click to collapse
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results

Cristi_10 said:
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results
Click to expand...
Click to collapse
I did as I mentioned and this resolved my problem :good::good:
Many thanks to all for supporting me !!

I'm in this version and until now, no OTA here, that's weird.

Not getting OTA after back to INS from BTU
i am facing this issue so i installed Beta firmware and de-registered from beta program then installed Stock Rom now i am getting OTA

I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.

AlanDS said:
I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.
Click to expand...
Click to collapse
Everyone has done that so far. I am not aware of any alternate method.

So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.

AngelaRI said:
So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.
Click to expand...
Click to collapse
If you're registered for the BETA you will not receive any OTA updates other than those that are BETA updates. You would need to deregister.

Related

[Q] Rooted then unrooted question

Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice
Scottw1975 said:
Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice
Click to expand...
Click to collapse
Rather than waiting for ota would I just be as well flashing the new stock uk firmware through Odin?

[Q] Nougat update is back again. Link for OTA shared

Hi guys,
I have received an OTA update for android nougat. I was rooted and have xposed framework. So I have flashed stock firmware so that system status is changed to Official. I have received OTA updates after flashing till January 2017 security patch. After this update, even if i manually check for update, it just says "Your device's software is up to date".
Not able to get OTA for nougat when everyone else in India are receiving it. I received update for the same device when I had root and Xposed. Please help. Currently I'm on stock firmware without root & xposed.
Update:
Received the OTA update again. sharing the link here. Just extracted it from /data partition. Its unmodified.
Nougat OTA Link: https://drive.google.com/file/d/0B6DJKZBTXr7MNGlmUmtmLVJ4aUk/view?usp=sharing
same issue with me, I received update of security patch 1 january 2017, now it says up to date, installed stock in last week. anyone help :__:
May be we'll get it in a couple of days!
Sudarshan Q700S said:
same issue with me, I received update of security patch 1 january 2017, now it says up to date, installed stock in last week. anyone help :__:
Click to expand...
Click to collapse
I think Motorola is restricting a device to download the update more than once for now, as everyone are trying to get the update. Let me know if you get the update again. Will do the same if I get it.
Lord of Hell said:
I think Motorola is restricting a device to download the update more than once for now, as everyone are trying to get the update. Let me know if you get the update again. Will do the same if I get it.
Click to expand...
Click to collapse
I havent downloaded it once even. I still don't get the update. Complete stock since purchase. No modding done
swaggy123 said:
I havent downloaded it once even. I still don't get the update. Complete stock since purchase. No modding done
Click to expand...
Click to collapse
I have downloaded it once, but not able to find it in the cache partition. Then flashed stock firmware and no more update notification for Nougat. Even I'm wondering what really is happening.
Maybe Motorola might be pushing the update randomly. I see that many others are reporting the same issue at XDA. I hope we would get the update in a couple of days.
Lord of Hell said:
I think Motorola is restricting a device to download the update more than once for now, as everyone are trying to get the update. Let me know if you get the update again. Will do the same if I get it.
Click to expand...
Click to collapse
Sure I'll tell you if i got it
Can you got update notification
Yes, I did get an update notification
nitingarje24 said:
Can you got update notification
Click to expand...
Click to collapse
I have downloaded it and its around 764MB. I have flashed the stock firmware and tried to update it, but my device got updates till Jan 2017 security patch only, nougat update didn't appear second time! Still waiting for the update
Lord of Hell said:
I have downloaded it and its around 764MB. I have flashed the stock firmware and tried to update it, but my device got updates till Jan 2017 security patch only, nougat update didn't appear second time! Still waiting for the update
Click to expand...
Click to collapse
Hey,
I did the same. I used RR ROM almost a month than re-flashed the stock one.
I got the 7.1.1.
What is the build number?
when you got 7.1.1
[email protected] said:
Hey,
I did the same. I used RR ROM almost a month than re-flashed the stock one.
I got the 7.1.1.
What is the build number?
Click to expand...
Click to collapse
These are the current stock ROM details.
Lord of Hell said:
These are the current stock ROM details.
Click to expand...
Click to collapse
Seems you are using the right version of marshmallow.
What i did was:-
1. Downloaded the ROM from https://github.com/motoxplay/stock. Indian version 5.1.1 (XT1562).
2. Flashed it.
3. Now the ROM was automatically updated to 6.0.1 then 7.1.1.
Just try to download and flash the ROM from here. https://github.com/motoxplay/stock
after flashing 5.1.1 it said device up to date.not working now its Lollipop.
tell me when you got nougat update because after 4 oct 2017 didn't get notification of ota
Tried it few days back, didn't work!
[email protected] said:
Seems you are using the right version of marshmallow.
What i did was:-
1. Downloaded the ROM from https://github.com/motoxplay/stock. Indian version 5.1.1 (XT1562).
2. Flashed it.
3. Now the ROM was automatically updated to 6.0.1 then 7.1.1.
Just try to download and flash the ROM from here. https://github.com/motoxplay/stock
Click to expand...
Click to collapse
I have already tried this method. Flashed Indian Official Lollipop firmware and it received OTA updates till Jan 2017 security patch. No more update after that! When did you receive the notification?
I think Motorola has rolled back the OTA due to battery drain and other issues few people reported. Fingers crossed!
when you got nougat update please provide date if you remember
4th Oct
nitingarje24 said:
when you got nougat update please provide date if you remember
Click to expand...
Click to collapse
I got the update on 4th Oct. Tried it again on 5th, it disappeared!
When did you get the update?
Lord of Hell said:
I have already tried this method. Flashed Indian Official Lollipop firmware and it received OTA updates till Jan 2017 security patch. No more update after that! When did you receive the notification?
I think Motorola has rolled back the OTA due to battery drain and other issues few people reported. Fingers crossed!
Click to expand...
Click to collapse
May be they rolled back the update due to issues.
I got the update on 3rd October 2017.
I don't have any issues but yes Nougat battery is not as much effective than MM.
But its not draining like other people reporting.
---------- Post added at 08:19 AM ---------- Previous post was at 08:15 AM ----------
nitingarje24 said:
after flashing 5.1.1 it said device up to date.not working now its Lollipop.
tell me when you got nougat update because after 4 oct 2017 didn't get notification of ota
Click to expand...
Click to collapse
Kindly select based on region.
Updates will come based on combination of country & IEMI number.
If you are not from India and flashed the Indian version then it don't update further.
So make sure while flashing the ROM.
After flash check, should have stock recovery and ROM than only you will get the same.
Guys! I have received the OTA update today again. Not sure where to capture the OTA. Last time I didn't find it in Cache partition. This time I was able to pull the OTA zip file from data partition. Will upload it this evening if anyone wants the OTA zip file.
yes
thanks

Android 8 Oreo Update

Deleted
Maybe because the Sprint Oreo will be using BLv6 so its 2 numbers behind everyone else? lol ... anyone have any thoughts about what the BL-version could possibly be for the Sprint Oreo? ... could they or would they use a BLv4 like everyone else?
that was the Sprint answer
SprintBama said:
Maybe because the Sprint Oreo will be using BLv6 so its 2 numbers behind everyone else? lol ... anyone have any thoughts about what the BL-version could possibly be for the Sprint Oreo? ... could they or would they use a BLv4 like everyone else?
Click to expand...
Click to collapse
If anything, they would change it to v7. Maybe they are waiting for a merger, which could happen next week
I checked for update today and got 1627.64mb g930pvpu6cre7 Samsung experience 9.0 with oreo.
I haven't gotten an update from Sprint on my S7 since December 2016. I am still on some random Nougat beta version.
I thought a brand new firmware update to Oreo would reset whatever bug was in there causing this, but it looks like one person in my house got the Oreo update and mine is still saying I am up to date when I check manually.
Is there no longer an ODIN for macOS? I thought there was one, but I used it on another Mac maybe 4 years ago when I was on my S3 and rooting it. Doesn't seem to exist anymore.
Just received oreo on my s7 for boost. So far I'm not impressed. I was really hoping for Dolby on this but guess not. The build number is SMG930PVPU6CRE7
kalala said:
I haven't gotten an update from Sprint on my S7 since December 2016. I am still on some random Nougat beta version.
I thought a brand new firmware update to Oreo would reset whatever bug was in there causing this, but it looks like one person in my house got the Oreo update and mine is still saying I am up to date when I check manually.
Is there no longer an ODIN for macOS? I thought there was one, but I used it on another Mac maybe 4 years ago when I was on my S3 and rooting it. Doesn't seem to exist anymore.
Click to expand...
Click to collapse
On Mac you can use Heimdall to flash the latest Nougat firmware then update through OTA to Oreo. Because there isn't any firmware file yet on Updato or Sammobile.
i manfully updated @ 4:15. they sent it @ 1627.64 mb. still downloading. when I got my att update I tried all the batch root methods for my 935a. saving magisk for last bc I didn't have the boot.img for the cre4 update.
I I only had the "att beta" update from March. long story short it won't boot with the nougat eng.boot. I gave it an hour. I cleared the cache, factory reset, tried to add flash all of the earlier img files I had for oreo, nothing worked. had to flash it back to nougat bra1. I immediately requested the update again. they approved. the next day I attempted to flash magisk 16.4. w/ the modified odin 3.1.3 version. it wouldn't flash. with the cre4 boot.tar in hand, I tried every method on gods green earth to gain some sort of r/w access. it was late, I was tired, I flashed the eng boot. once again it was stuck at the Samsung boot logo. it wouldn't allow me into recovery to push the cre4 update zip. once again I'm back to bra1 nougat. I booted into recovery & updated it from the sd card. when it booted I noticed it wasn't anywhere as clean & polished as the ota I had twice. I've flashed back to brd1 ten times, & requested the ota. after smart switch, I used all the avail windows software I could acquire & kept trying, they won't send it. but they did provide me with a new picture for my samsung account. I'll post it later. gotta check out this 930p oreo.
razor001_ said:
On Mac you can use Heimdall to flash the latest Nougat firmware then update through OTA to Oreo. Because there isn't any firmware file yet on Updato or Sammobile.
Click to expand...
Click to collapse
I don't think Heimdall works on High Sierra or even Sierra anymore.
I'm wanting to move to a SM-930U version of stock android on my 930P. But in struggling to do so for the past couple of weeks I finally figured out that sprint as updated the bootloader to version 5 and most of the firmware images for 930U are version 4 (android 7 nugut). (PU4 vs PU5) which results in a Odin fuse error.
The phone is currently nagging me to go from PU5BQL1 to BU6BRD2. If I understand the nameing convention that would move me to version 6 of the bootloader.
What are the odds I can move to oreo for 930U and avoid the bootloader fuse issue? I think I also understand that as of this posting date a 930U oreo firmware has not been released?
schmism said:
I'm wanting to move to a SM-930U version of stock android on my 930P. But in struggling to do so for the past couple of weeks I finally figured out that sprint as updated the bootloader to version 5 and most of the firmware images for 930U are version 4 (android 7 nugut). (PU4 vs PU5) which results in a Odin fuse error.
The phone is currently nagging me to go from PU5BQL1 to BU6BRD2. If I understand the nameing convention that would move me to version 6 of the bootloader.
What are the odds I can move to oreo for 930U and avoid the bootloader fuse issue? I think I also understand that as of this posting date a 930U oreo firmware has not been released?
Click to expand...
Click to collapse
almost zero... asuming that Oreo for "U" Variants step up with BL on this month maybe next one, is something pausible but stepping up two versions in any short time is questionable... but who knows. The best you can do is wait this or the next month for BL update on U variants.
To be clear I'm still on version 5. I will continue to put off the upgrade to 6.

Galaxy S8+ G955F stuck on Oreo July's patch

Hi, thanks for reading. My S8+ G955F stopped finding updates after 2018 July's security patch, when I try to search for updates manually it says that the device is up to date already (its 2019 April's 20th today).
I never flashed a custom ROM, it's 100% stock and Knox is intact.
I wonder if there is a way to just update with Samsung official tooling or just flash with TWRP the OneUI Pie official ROM without having to go through every update to date manually (there must be dozens of them).
I attached my current build and firmware below.
Thanks for reading and have a great day.
xRaevyn said:
Hi, thanks for reading. My S8+ G955F stopped finding updates after 2018 July's security patch, when I try to search for updates manually it says that the device is up to date already (its 2019 April's 20th today).
I never flashed a custom ROM, it's 100% stock and Knox is intact.
I wonder if there is a way to just update with Samsung official tooling or just flash with TWRP the OneUI Pie official ROM without having to go through every update to date manually (there must be dozens of them).
I attached my current build and firmware below.
Thanks for reading and have a great day.
Click to expand...
Click to collapse
You could try first Samsung's Smart Switch to see if that will update your phone.
If not the other way would be to download your firmware and flash with Odin.
spawnlives said:
You could try first Samsung's Smart Switch to see if that will update your phone.
If not the other way would be to download your firmware and flash with Odin.
Click to expand...
Click to collapse
having the same issue . do you need to go update by update if you decide to install by odin? or can you just pick the last version and install it?
zoiden said:
having the same issue . do you need to go update by update if you decide to install by odin? or can you just pick the last version and install it?
Click to expand...
Click to collapse
No you don't need to do incremental updates
Just update to the version you want

Firmware update failed

Hi, I'm in the uk on the three network. When 9.0 pie was released, i used the German firmware as they were first to receive it (it was detailed within this xda forum). I've had several updates since that installed without problem and the phone runs fine. The most recent update (July security patch) fails at 25% and restarts without any issues... With a notification to contact my local Samsung centre.
Having looked on sammobile it looks like the update is related to uk three csc, yet it conflicts with the installed German firmware i presume?
Will i need to reflash back to the original csc in order to keep my phone with the latest security updates?
Many thanks
Take the sim card out before applying the update . If u still have issue then manually flash with odin

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