[Q] Rooted then unrooted question - Galaxy S 5 Q&A, Help & Troubleshooting

Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice

Scottw1975 said:
Hi
Picked up an S5 after years of iPhones, Which i bought from the three store in the UK.
After installing a few apps i started to get error 24 installing netflix. I didnt fancy doing a factory reset so i routed my phone to use a root browser to remove the temp files which resolved my issue (but of course i still had to do a factory reset) However i didn't realise that android confirms if its official or not and then doesn't receive OTA updates.
I'm not much into messing with releases these days so i downloaded the stock UK firmware (NCE) from sammobile and it now says official after flashing it.
However i notice that there is an OTA update out today (NC2) which i'm not getting when i check for updates (the message says latest update installed).
Is this simply a case of the update not having rolled out to everyone yet or does the update checker use the serial number of my phone to check that it should be on the H3G UK firmware rather than the stock UK firmware? Kies also states the firmware is up to date.
Thanks for any advice
Click to expand...
Click to collapse
Rather than waiting for ota would I just be as well flashing the new stock uk firmware through Odin?

Related

KJ4/KJ4/KJ4 to KK9/KK5/KK9 upgrade available on Kies (for Germany sourced phones)

I haven't found this mentioned elsewhere on the forum but this afternoon I was notified of a KJ4/KJ4/KJ4(DBT) to KK9/KK5/KK9(DBT) upgrade by Kies.
(I'm posting here because it is not a "ROM Development" post.)
Based on feedback in the thread I believe the update only applies to phones sourced from Germany, such as those supplied by amazon.de. There will be a (DBT) suffix after the KK4 bit
I'm afraid I can't answer questions about the contents of the update or provide any technical advice about installation. I don't have the answers. I'm just bringing the availability of the update to people's attention. Hopefully, if you do have questions, someone with more knowledge of these things will chime in. This is my first Samsung phone and I've never been through the Kies update procedure before.
FWIW I'm doing a full Titanium Backup of everything and also a backup in Kies. I have not yet applied the update. I did try to do a Nandroid backup, but without installing CWM the option to backup is not available, and apart from rooting with Zerglings I do not want to mess with the phone beyond that.
Thanks, updated my EU Note to 2.3.6 and KK9 from 2.3.5 and KJ4.
P.S. lost root. Going to do a factory reset, root and reinstall my apps with titanium backup.
P.P.S. re-rooted the Note using Easy Rooting Toolkit, can't install CWM yet since there is not a version for KK9 yet.
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
this is my 1st Android phone, do I need to backup before update if it's available from system update? Thanks
System update on the phone did not find any new update for me.
You need to connect the Note to Kies and a pop up box should come up to let you know there is an update, the whole process was around 15 mins in my case.
I think Kies will auto backup your phone before install the new update, and all your apps and files should be there when the update is done as this update does not wipe your device.
Just did the update, it shows now 2.3.6 . Le't see the improvements
Steelduines said:
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
Click to expand...
Click to collapse
Have you changed your product code to something other than it came stock? (i.e. have you changed CSC manually).
If you have - you will need to change it back to the original one and then Kies will let you update.
Let us know improvement you've noticed so far...
My phone is on PDA:KK2 / PHONE:KK1 / CSC:KK2 (TTT) and won't update...
clubtech said:
Have you changed your product code to something other than it came stock? (i.e. have you changed CSC manually).
If you have - you will need to change it back to the original one and then Kies will let you update.
Click to expand...
Click to collapse
Nope I didn't change anything on my Note it's completely stock....
Edit:
N7000XXKJ4
CSC:OXAKJ4
My upgrade is complete. I didn't time it but it seemed to proceed very slowly - I can't imagine what it was doing that could take so long - and then timed out part way through the process. I restarted from the beginning and it all went through OK, but again very slowly.
I could not get Kies to backup my data prior to the upgrade as it kept giving an error. I don't know whether that was anything to do with having rooted the phone, so I unrooted as a precaution and decided just to get on with the upgrade.
I didn't unroot, but normally, i lose root after flashing.
After that rooted with the simple zergRush method, working like a charm.
What version of kies were you using
I am not getting the update.
I get what I've attached in Kies 2.1.0.11095_121.
I bought my Note from Negrielectronics, I think it's Polish, but I've left it stock.
Think its country specific?
I am not sure if it's country specific.
Can anybody who has received the update say whether or not it makes the UI less laggy?
Steelduines said:
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
Click to expand...
Click to collapse
I have the same problem the other day when I tried it with mine.....
Is yours Polish Version? Mine is, and I got it from handtec....
Will try it again soon, and if it doesn't work...I will have to make a complaint to handtec!!!
virtuatony said:
I am not getting the update.
I get what I've attached in Kies 2.1.0.11095_121.
I bought my Note from Negrielectronics, I think it's Polish, but I've left it stock.
Click to expand...
Click to collapse
I dont know if it's about the country where you are. I've read in the one development forum thread that you might have to do a factory reset. Many people reply that it worked for them...
rdosti said:
What version of kies were you using
Click to expand...
Click to collapse
Kies 2.1.0.11095_121.
I don't know how Samsung has all this organised, but my Note is a European model from amazon.de and I am running Kies from within the UK.
My Note was on KJ4/4/4. If your Note is on some other ROM version at the moment then I doubt very much that you will get the update to KK9/5/9.
I did not have to perform a factory wipe before or after the upgrade. As far as I can tell everything is intact but now I am on 2.3.6 instead of 2.3.5.
hmm, kies is still telling me KJ4 is the latest. polish version here.
stock rom untouched,
PDA: KJ4 PHONE: KJ4 CSC: KJ3 (PLS)

[Q] no ota updates on i9505

Hiya i bought a samsung galaxy s4 i9505 unlocked from amazon directly. For some reason i cannot get updates via kies or ota and i manually had to flash a offical firmware with odin so that i had the most up to date firmware. Does anyone know why i cant get updates ota? My carrier is "3" in the uk however the phone is factory unlocked any help is appreciated. What would i have to do to get updates ota or via kies?
ahsan2k12 said:
Hiya i bought a samsung galaxy s4 i9505 unlocked from amazon directly. For some reason i cannot get updates via kies or ota and i manually had to flash a offical firmware with odin so that i had the most up to date firmware. Does anyone know why i cant get updates ota? My carrier is "3" in the uk however the phone is factory unlocked any help is appreciated. What would i have to do to get updates ota or via kies?
Click to expand...
Click to collapse
Hi,
Have 3 released an OTA update yet?
You might get an answer from THIS THREAD
reply
the device is unbranded so it wont get updates from 3 i think, i think it will get updates from samsung directly
however yes 3 have released ota update however my phone is saying the latest updates have been installed when there are actually infact updates available
ahsan2k12 said:
the device is unbranded so it wont get updates from 3 i think, i think it will get updates from samsung directly
however yes 3 have released ota update however my phone is saying the latest updates have been installed when there are actually infact updates available
Click to expand...
Click to collapse
As your phone report that the latest updates have been installed, that means everthing is OK and the phone status is official...
Sometimes some roms available to dowload (for example from Sammobile) could be not available yet in OTA mode. I always flash with Odin, I don't really relay on OTA updates...
reply
okk thanks, just a quick question which country gets the updates first? and which countrys firmware are you running on your device?
ahsan2k12 said:
the device is unbranded so it wont get updates from 3 i think, i think it will get updates from samsung directly
however yes 3 have released ota update however my phone is saying the latest updates have been installed when there are actually infact updates available
Click to expand...
Click to collapse
Hi,
Unbranded phones are due an update on the 7 th
Sent telepathically from my S4

About stock firmware update problem....

Hi, everybody, I'm a note 4 user from Malaysia, had been using it since it first came to the market. When I bought the 1st note 4 of mine, it's black, and from Malaysia Samsung shop. Later my girl friend got a pink one, from a neighboring country, Singapore. Then we both swap it and using it in Malaysia, with Malaysia's telco Sim cards. Recently, my girl friend note 4 (from Malaysia), got some official update for the OS, by OTA, from 5.0.1 to 5.1.1, and the newest is 6.0.1. She did update to 5.1.1, but stay at it and didn't up to 6.0.1 due to a lot of negative comments about it. On the other hand, the note 4 that I'm using(from Singapore), still stuck with 5.0.1, since the day we swapped. I did on the OTA, but I didn't get any notification about update for my phone. I tried to do manual update checking, by going into setting > system > about device > software update > update now, in case I might have miss the notification while I ran out of range of data, but yet I still a get nothing on it,it just show that the firmware had been update to the latest. At first this doesn't bother me much. But nowadays, my phone started to get wacky, and started to get randomly reboot. I was thinking an update to the firmware might help solve the problem. I did went to samfirmware and check out the newest firmware for my phone and I found that there is an update to 5.1.1 for it, so I try using OTA again to try to update but it failed, the result still say my phone is on the latest update, whereas my phone was still on 5.0.1. I wonder what went wrong with it. Here's my question :
1. Why can't my note 4(from Singapore) do an OTA update? Do I really need a Singapore Sim card to do the update?
2. I know how to flash using Odin, but I heard that many people do a factory reset after flashing new firmware, is this really needed? Cause in the old days, I just do simple flashing and straight forward using the phone(android before note 4) with out doing any factory reset after it.
3. How is the newest 6.0.1 getting along with note 4, need some expert opinions on it.
Sorry for the long story and bad English, I'm trying to keep it short and clear so that you can read them clearly and understand my question, thank you for any answer in advance.

not getting OTA update

Hi,
Recently, I used ODIN to return to Stock ROM. But, since then I am not getting OTA updates.
Once I used Smart Switch app to update software but I don't want to do it all the time.
Can someone please help? Thanks.
Tanay
Any help would be highly appreciated !!
Maybe just flash a firmware that receives OTAs constantly, like UK BTU.
Since you know how to use Odin. Flash the XEF firmware. It's the best with receiving monthly updates.
is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.
tanaysrivastava23 said:
is there a way a phone can lose its ability to receive OTA updates.
Smart Switch shows new update, but not getting OTA.
Got the software update done from service center, but still no OTA when available.
Every time Smart Switch downloads around 2 GB of data which is very time consuming in India, I am not sure what is the best way to get my OTA updates back.
Someone please help.... Thanks.
Click to expand...
Click to collapse
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.
What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.
Cosmic Blue said:
something was changed in the kernal or you have applied a custom kernal. causing the phone to believe it has been modified
modified phones will not receive OTA updates you need to flash them manually.
Click to expand...
Click to collapse
modaifallah said:
What about the CSC? maybe you flashed wrong csc.. Or have multiple csc.
Click to expand...
Click to collapse
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.
tanaysrivastava23 said:
This could be possible.
I tried BTU beta ROM for Nougat and then reverted back.
But, current status shows official.
After manual update, Kernel version is changed to latest.
Please help, how can I correct my phone's settings. I have attached, my phone's software info page.
Click to expand...
Click to collapse
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.
Cosmic Blue said:
Currently you have the latest update for your phone.
but you can try : cleaning the cache.
if the problem persists, you may have to make a back up of your data and phone numbers and do a full factory reset, that should return your phone completely back to stock.
Click to expand...
Click to collapse
Thanks. But I tried clearing cache and factory reset already a few times, but that didn't help.
Also, there is another update available to my ROM, but not getting option over OTA. But, showing the update via Smart Switch.
Is there any way I can put correct Kernel or CSC to my phone? or, any other way to overcome my situation. Thanks.
I'm all stock and my android security patch is of 1 November 2016.. You're on the latest update.
A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.
tanaysrivastava23 said:
A few things which I did recently might have caused my problem.
01) I was running at Stock ROM and getting OTA updates
02) I installed Nougat Beta BTU ROM
03) Registered myself to get OTA updates
04) But, didn't get OTA updates, returned to Stock ROM via Odin
05) I got updated to latest software by OTA updates
06) Again, I installed Nougat Beta BTU ROM, deregistered & registered again and got beta OTA updates
07) After a few days, returned back to Stock ROM
08) Since then, I am not getting OTA updates.
It seems, I am registered to get BTU OTA updates and lost my OTA update eligibility here (India)
Now, I will install Nougat Beta BTU ROM again and will deregister myself from there. Hope that way, I will get my OTA updates here in India.
I will keep you all updated. Thanks.
Click to expand...
Click to collapse
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results
Cristi_10 said:
I'm experiencing the same thing as you.Tried multiple firmwares but only BTU works(something has to do with nougat).Waiting for the results
Click to expand...
Click to collapse
I did as I mentioned and this resolved my problem :good::good:
Many thanks to all for supporting me !!
I'm in this version and until now, no OTA here, that's weird.
Not getting OTA after back to INS from BTU
i am facing this issue so i installed Beta firmware and de-registered from beta program then installed Stock Rom now i am getting OTA
I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.
AlanDS said:
I am also facing same issue.... Any method to de-register from Beta without installing Beta firmware?
I tried by installing Beta registration apk... But it doesnt works.
Click to expand...
Click to collapse
Everyone has done that so far. I am not aware of any alternate method.
So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.
AngelaRI said:
So the second BTU Nougat update was released on 6th Feb. I flashed the first BTU Nougat at the start of the month using Odin (from Sammobile site, flashed AP and CSC files), cache reset, 2 factory data resets later, and now my CSC shows BTU in the recovery boot screen, yet even today (17th Feb) I'm still not getting the OTA update for the second Nougat.
Manual software update screen tells me I'm up to date!
"The latest updates have already been installed.
Current version: G935FXXU1DPLT/G935FOXA1DPLT/G935FXXU1PBJE"
Yet the latest version is: https://www.sammobile.com/firmwares/download/122404/G935FXXU1DQB3_G935FOXA1DQB1_BTU/
PDA G935FXXU1DQB3
CSC G935FOXA1DQB1
Anyone had similar issues? I know they're both still Android 7.0 but surely the later build should be detected for OTA updates? I will probably eventually give up and flash the latest, but the whole reason for the 2 factory resets at the start of the month was to make sure the BTU CSC applies so that I can get OTA updates from now on and not have to bother with flashing for every single update going forward... Don't particularly want to revert to the bloatware-filled branded version the phone came with... They're still 'testing' Nougat anyway, release date will be 'soon', and has been 'soon' for weeks now... Hence my BTU flash.
Click to expand...
Click to collapse
If you're registered for the BETA you will not receive any OTA updates other than those that are BETA updates. You would need to deregister.

Firmware update failed

Hi, I'm in the uk on the three network. When 9.0 pie was released, i used the German firmware as they were first to receive it (it was detailed within this xda forum). I've had several updates since that installed without problem and the phone runs fine. The most recent update (July security patch) fails at 25% and restarts without any issues... With a notification to contact my local Samsung centre.
Having looked on sammobile it looks like the update is related to uk three csc, yet it conflicts with the installed German firmware i presume?
Will i need to reflash back to the original csc in order to keep my phone with the latest security updates?
Many thanks
Take the sim card out before applying the update . If u still have issue then manually flash with odin

Categories

Resources