Database Users

[Q] Frequent reboots

From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.

sirxdroid said:
From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.
Click to expand...
Click to collapse
FYI: I have location services on and my phones have never rebooted by themselves. YMMV

sirxdroid said:
From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.
Click to expand...
Click to collapse
rom or kernel, mods, tweaks, who knows what. android 4.2 afaik does not have any rebooting issues.

I just run it stock, not even rooted. Here's a post I found when I was looking into the sudden reboot issues. I don't use HD Widgets either, though I do have the stock Weather widget on the home screen, I should try removing it and see if it still does it.
http://blogs.computerworld.com/android/21427/android-42-random-reboots
I used to blame Bluetooth on the reboots as i correlated it with using Bluetooth in my car, but it turns out it's the location services that are triggered more often when you are in motion.

[Q] Deep sleep gone after play sarvices update

Is anyone having trouble with deep sleep after update of Google Play Services 5.0.77 ?
I've installed the apk from android police and since then my deep sleep is gone. Fortunatelly i've identified the trouble and uninstalled the version, but i would like to know if anyone else had trouble with this update.
Note: I've tried to install it many times and it always vanishes my deep sleep.

prog19 said:
Is anyone having trouble with deep sleep after update of Google Play Services 5.0.77 ?
I've installed the apk from android police and since then my deep sleep is gone. Fortunatelly i've identified the trouble and uninstalled the version, but i would like to know if anyone else had trouble with this update.
Note: I've tried to install it many times and it always vanishes my deep sleep.
Click to expand...
Click to collapse
My phone (Nexus 5, Cyanogenmod 11 M7) update Google Play Services automatically to 5.0.84 and I've had the same issue. Over the course of today, it's used a good deal of my battery and prevented my phone from sleeping. I've tried changing my location settings, disabling wi-fi (and wi-fi location) and nothing seems to allow my phone to sleep.
I remember having this problem before, but I was thinking that I simply restarted it to fix it. That's not doing anything this time.

This is working for me on CM11 M7. Install Disable Service then go to "system apps" > "Google Play Services" and check "SystemUpdateService".

I tried disabling location services and related settings one at a time to try to figure out what exactly was causing the problem, but none of that worked. Eventually I uninstalled the updates to Google Play Services and that let my phone go back into deep sleep. After that, I re-enabled my settings, one at a time, to see if one of them triggered the problem again. Fortunately, I've enabled everything that I had before and my phone seems to be deep sleeping like normal.
Once again note that I am using a Nexus 5 rather than a 4, but I would think that the solution could work on both.

LG G2 crashes and reboots when data or wifi is on

Hello, today my LG G2 D800 began to act strangely.
When Data or Wifi is turned on, it crashes and gets stuck in a boot loop indefinitely.
When data or wifi is turned off, everything works fine.
I do not know what would cause this problem. I booted to safe mode to see if it's an installed application, but it still crashes when data is turned on.
I did not drop the phone or have any other physical damage.
I am running 4.4.2.
Any help is appreciated. I googled about this problem, and nothing similar comes up.

I suddenly encountered this issue today after recording a voice memo.
Straight after accepting it, my phone started into a reboot loop. I spent a couple of hours trying to figure it out, even tried to get into the recovery mode without success.
It wasn't until I started turning things off, wifi data sync etc that the phone started operating again.
One by one i turned them back on again and it turns out that it was the auto sync causing the reboot.
Currently it's off and I'm writing this on it, but I would like to turn it back on again.
Any ideas?

I have same issue. Just started today. As soon as phone starts to auto synch it reboots. Switching off wifi or data links stopped this until I could disable auto synch in settings. I think its something to do with the new Google update. This really sucks!!!

Same happens to me also i am running a 442g on lg g2 d802 since yesterday evening bam autosync got screwed

Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?

Clearing all data of the Google App resolves the boot loop issue.
Scintillation said:
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Click to expand...
Click to collapse
It looks like clearing all data of the Google App seems to resolve the boot loop issue.
However, what looks like a sync icon is constantly on, the battery seems to run out faster and the phone is warmer.
In the Settings go to Apps
Find and select Google App in one of the columns
Select Manage space then Clear all data
Enable sync, connect to the internet and check if this resolves the issue

Delete and return google account to resolve on-going sync issue
As described by user webfrank in a post titled "g2 d802 reboots when sync enabled" at Android Central (as a new user I cannot post links) in order to resolve the on-going sync issue perform the following steps:
Delete Google account
Clear data from the Google App, Google Play services, and Google services Framework
Reboot device
Reconfigure the Google account

Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?

Scintillation said:
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Click to expand...
Click to collapse
I found that clearing data from various Google apps was not enough to resolve the continuous sync issue, while disconnecting the phone from the Google account is not such a big nuisance.

Location Services Issue

Starting this week I've been experiencing a serious battery drainage in my device.
I've noticed this drainage happens at a time when Location Services appear to be working, for no apparent reason.
Now, I always have Location Services on, but I can never see it in the upper bar (the one where you can see the time, Wi-Fi connection, battery) unless I use an app that relies on it.
However, in the past few days, I see Location Services up there even though I'm not using any app that relies on it. What's worse is that it stays there even after I close all apps. In regular cases it tends to remain there as long as the app that needs it is running. As soon as I close the app, Location Services disappear from the upper bar.
If I turn off Location Services it will go away. However, once I turn it on it will be up there again. It will only go away if I reboot my phone.
Do you guys have any idea what may be causing this? I bought by Nexus 6p by the end of February and hadn't experienced this issue until this week. Before that, my battery usage was normal, and I could go a full day without having to charge my battery.
This issue, on the other hand, can drain my battery in the span of 1 or 2 hours.

Already noticed this problem and found the reason: Maps!

igorrj said:
Already noticed this problem and found the reason: Maps!
Click to expand...
Click to collapse
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.

I noticed the same battery drain. One night my phone batter wound up being pretty much dead. Today I noticed significant drain and when I looked at battery use, I saw where the consumption seemed to increase and observed the location services icon at the top of the phone that wouldn't go away even after making sure all apps were shut down. I don't really have many apps on my phone (certainly not ones that need location, so I suspect a recent update to Maps.
My first step was to delete and reinstall the updates. so let's see if that fixes it. If not, I'll just remove the updates and run that way until another version comes out. I suspect is just a goofed install or we would hear far more complaints of this issue.

I was literally getting ready to make a post about this. Sure enough, force-closing Maps stopped the issue. Glad to see it wasn't just me.

I'm having the same issue. I get the location icon on my status bar at random times and it stays there until a reboot. It eventually comes back. Pretty annoying as it is causing my phone not to deep sleep. I'm on stock with Franco kernel.
Sent from my Nexus 6P using Tapatalk

I'm having the same issue on latest stock firmware on both my SM-N910T3 & SM-T700. Started noticing the location icon all the time about a week ago, just about when it came out with the latest update on 4/1.

Well, uninstalling and reinstalling the updates to Maps didn't fix anything. I have uninstalled the updates and will monitor.

ZabiGarma said:
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.
Click to expand...
Click to collapse
Facebook is, by far, the worst app you can have downloaded. It is the cause of general phone issues and bad battery life. I uninstalled both FB and FB messaging and my wake lock issue was fixed and, in turn, my battery life is noticeably better
Sent from my Nexus 6P using XDA-Developers mobile app

I did a full master reset of my phone and am only running default applications. I still get the runaway location services. Before I did that, I downgraded Maps and that seemed to help. But then my phone automatically updated it. I know I can probably fix that situation but I'm surprised we aren't seeing more people with the problem.

Nexus 5x owner here (but posting my experience since this is literally the only thread on this anywhere).
Symptoms: Similar to everyone in this thread, location icon was popping up and staying resident in the top status bar. This was happening even without an event launching and causing massive battery drain. This was atypical of usage since my phone is basically not even used (essentially a notification machine with light text usage).
Checking the location menu, everything was listed as light usage, except for Maps as heavy usage (even though Maps wasn't even launched or in the recents menu)
Variables: Unfortunately, since my phone has been perfect since launch, I haven't been paying attention to all the updates granularly to isolate what was causing this. But, I do know for sure it happened after the April Monthly update and after a Maps update.
Troubleshooting: I was hoping it wasn't a system update issue, so I started poking around in the Maps settings to see if maybe a new Maps service was launched that was auto-enrolling users and potentially causing battery drain. Nothing to note, but I did notice I was signed out of Maps, which seemed weird. So I went ahead and re-signed into Maps with my Google Account.
Results: I honestly didn't expect this to have any impact, but the location issue hasn't come up after signing into Maps. It's been ~ 3 weeks and 4 battery cycles since I've had the location issue.
I'm not sure if signing in helped or maybe a server side Maps update fixed the bug, but if you're still having the location issue, it's worth a shot to see if you're signed into Maps (and sign in to try to fix the location issue).
If this does work for you, please report back since it will help in data gathering (and also we can let Google know the exact details of the issue and the potential fix so this bug doesn't hit in future versions).

What is turning off my GPS / Location Service?

When I go to use Google Maps for navigation, I often get the message "To continue turn on device location which uses Google's location service". The problem also affects ViewRanger, an app I use for walking. GPS appears to turn off during a walk so I lose the track of my route. In this case the message is "GPS is disabled in the settings. Please enable it."
I recognise this happens after the phone has been "asleep" for a while but have not been able to measure how long it must be asleep before the problem arises. I think it is at least 30 mins.
It feels like a "battery saver" problem, but I can't see any obvious power saving setting to turn off. ViewRanger is set in App Power-saver to have no optimisation policies.
I have had my Axon 7 since Jan 2018 and this problem has only occurred in the last few weeks. My model is A2017G on stock Oreo B03 and unrooted. The problem did not emerge when I first moved to Oreo. It may have started when I moved to B03 though I think GPS was fine for a while after I moved to B03.
Something is turning off location services in the background; how do I find out what it is? Is there some sort of log I can read? What other solutions are there? Many thanks in advance, Evan

I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.

Too good to be true
grantem2000 said:
I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.
Click to expand...
Click to collapse
It did all seem a little too good to be true and, sadly, Location Services again began "turning off automatically" only a few days after my upgrade to B04. I have attached 2 screenshots from the notification log for when I started recording a route in ViewRanger at 15:07 and again 3 mins later at 15:10 when tracking appeared to stop. The logs mean nothing to me, so any insight would be very welcome.
In the meantime, I uninstalled ViewRanger, deleted all ViewRanger directories, restarted the phone, re-installed ViewRanger and wiped cache again. After that, for now at least, Location Services are again behaving.
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.

grantem2000 said:
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.
Click to expand...
Click to collapse
ViewRanger, support were very responsive and supportive. They made a convincing case that the problem is not caused by ViewRanger, not least as the app has no capability to turn off Location Services.
But something is still turning off Location Services when the phone goes to sleep. How can I tell what is doing this?
In the meantime, wiping cache solves the problem for a few days, but, so far, it has always come back.

I have the same issue and that's why I think this phone's gps is useless. I find this gps not in accurate way to detect the coordinates even in all previous firmwares (nougat, all ver of oreo)
The auto turned off gps services maybe the case of software, but I think the hardware is bad either.
This is the worst part as I work using GPS a lot but I still love this guy's music features. I ended up using secondary phone/tablet to run some geographical apps, sad cant have em running in one phone only.
Update: my GPS get fixed on B04 with locked bootloader, it seems fine and fast to get POI. It's usable now. Guess the previous rom has bugs on GPS or it's broken by other apps I used before