[Q] Frequent reboots - Nexus 4 Q&A, Help & Troubleshooting

From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.

sirxdroid said:
From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.
Click to expand...
Click to collapse
FYI: I have location services on and my phones have never rebooted by themselves. YMMV

sirxdroid said:
From what I read it is caused by the location services and turning them off seems to help my N4 not reboot a few times a day.
Has anyone found a workaround short of disabling location services? Google should have released a software update by now if it is indeed caused by a bug in the OS.
Click to expand...
Click to collapse
rom or kernel, mods, tweaks, who knows what. android 4.2 afaik does not have any rebooting issues.

I just run it stock, not even rooted. Here's a post I found when I was looking into the sudden reboot issues. I don't use HD Widgets either, though I do have the stock Weather widget on the home screen, I should try removing it and see if it still does it.
http://blogs.computerworld.com/android/21427/android-42-random-reboots
I used to blame Bluetooth on the reboots as i correlated it with using Bluetooth in my car, but it turns out it's the location services that are triggered more often when you are in motion.

Related

Location crashes browser

When location access is enabled, google.com crashes the browser. The same occurs with Dolphin browser, too.
Resetting the phone to factory settings fixes the problem...one time. It works the first time visiting google.com, but after that one time it starts crashing again.
Any ideas? It's not unique to my phone because after the problem started I exchanged it for a new phone. The new phone appeared fine until after a few visits to google.com it began crashing again.
Edit: forgot to mention I did some searching and all I could find were some reports by people having the same problem with their Samsung phones; however, no one found a working solution
It's due to the GPS not being able to get a fast enough location fix. Try enabling Skyhook or one of the many GPS setting band-aids in the forum, or disabling Google location in the browser altogether.
heygrl said:
It's due to the GPS not being able to get a fast enough location fix. Try enabling Skyhook or one of the many GPS setting band-aids in the forum, or disabling Google location in the browser altogether.
Click to expand...
Click to collapse
I tried changing to ms based and supl.google.com as recommended on the first phone but it did not make a difference. I will look into skyhook, thank you.
Alright, I've been messing with the GPS settings but nothing has resolved the problem. If anyone is reading this, could you visit google.com with location access enabled and see if your browser crashes? I'm curious if this problem is common with the galaxy s.
Chalup said:
Alright, I've been messing with the GPS settings but nothing has resolved the problem. If anyone is reading this, could you visit google.com with location access enabled and see if your browser crashes? I'm curious if this problem is common with the galaxy s.
Click to expand...
Click to collapse
Try putting everything back to stock, enabling Skyhook and putting accuracy at 100. Works for me..
I had this exact problem last night. Whenever I went to google.com the browser crashed. reboots didn't fix either. I finally had to restore factory settings (erase the phone). It hasn't happened again since. I have avoided installing 3rd party browsers so no problems yet. It is disconcerting to know this wasn't an isolated problem for me. Major issues are popping up for what could have been a nearly flawless phone.
I had this problem too, when I went to google.com it would crash. but I fixed it by going to the browser settings and disable the plug ins and by turning off the "enable location" button in the browser. then kill the browser with a task manager and go to google again. it wont crash this time, and when it comes up it will ask you to allow it to get a location, hit allow and it should work from then on.

[Q] Maps using up battery, even when Location Access is off. Solution?

Today for the first time since I got my G2 a few of weeks back I used Maps to double check my location in an area I'm not overly familiar with. So I toggled Location Access on, found where I was via GPS, then turned it off. All good so far.
However, later in the day, noticing that the battery was dropping quicker than you'd expect, I looked in the battery stats and saw that Maps was consuming a extremely large percentage (nearly 50%!). I tried a force stop but that didn't seem to have any real effect. I re-checked Location Access, all off, didn't seem to be any other option.
So what's the deal, is it a G2 thing (I'm currently on rooted stock 4.2.2), a general Android problem or Maps misbehaving? More importantly what, bar a reboot or not using Maps, is the solution? Do I need to buy the enhanced versions of Titanium Backup and Greenify to effectively put Maps into stasis or is there a more elegant way of doing it?
A quick, inconvenience way to solve this issue is rebooting the phone.
votinh said:
A quick, inconvenience way to solve this issue is rebooting the phone.
Click to expand...
Click to collapse
Ok. Is it Maps bug or something specific to the G2?
Honestly, I have no clue.
I turn off location reporting to save battery. If you are on an AT&T Rom Carrier IQ could be the problem.
Greenify?
I have the same problem! Even greenified it, but it says still draining battery. The only way is to reboot!
Any help?
I'm using Cloudy stock 2.0

Location Services Issue

Starting this week I've been experiencing a serious battery drainage in my device.
I've noticed this drainage happens at a time when Location Services appear to be working, for no apparent reason.
Now, I always have Location Services on, but I can never see it in the upper bar (the one where you can see the time, Wi-Fi connection, battery) unless I use an app that relies on it.
However, in the past few days, I see Location Services up there even though I'm not using any app that relies on it. What's worse is that it stays there even after I close all apps. In regular cases it tends to remain there as long as the app that needs it is running. As soon as I close the app, Location Services disappear from the upper bar.
If I turn off Location Services it will go away. However, once I turn it on it will be up there again. It will only go away if I reboot my phone.
Do you guys have any idea what may be causing this? I bought by Nexus 6p by the end of February and hadn't experienced this issue until this week. Before that, my battery usage was normal, and I could go a full day without having to charge my battery.
This issue, on the other hand, can drain my battery in the span of 1 or 2 hours.
Already noticed this problem and found the reason: Maps!
igorrj said:
Already noticed this problem and found the reason: Maps!
Click to expand...
Click to collapse
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.
I noticed the same battery drain. One night my phone batter wound up being pretty much dead. Today I noticed significant drain and when I looked at battery use, I saw where the consumption seemed to increase and observed the location services icon at the top of the phone that wouldn't go away even after making sure all apps were shut down. I don't really have many apps on my phone (certainly not ones that need location, so I suspect a recent update to Maps.
My first step was to delete and reinstall the updates. so let's see if that fixes it. If not, I'll just remove the updates and run that way until another version comes out. I suspect is just a goofed install or we would hear far more complaints of this issue.
I was literally getting ready to make a post about this. Sure enough, force-closing Maps stopped the issue. Glad to see it wasn't just me.
I'm having the same issue. I get the location icon on my status bar at random times and it stays there until a reboot. It eventually comes back. Pretty annoying as it is causing my phone not to deep sleep. I'm on stock with Franco kernel.
Sent from my Nexus 6P using Tapatalk
I'm having the same issue on latest stock firmware on both my SM-N910T3 & SM-T700. Started noticing the location icon all the time about a week ago, just about when it came out with the latest update on 4/1.
Well, uninstalling and reinstalling the updates to Maps didn't fix anything. I have uninstalled the updates and will monitor.
ZabiGarma said:
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.
Click to expand...
Click to collapse
Facebook is, by far, the worst app you can have downloaded. It is the cause of general phone issues and bad battery life. I uninstalled both FB and FB messaging and my wake lock issue was fixed and, in turn, my battery life is noticeably better
Sent from my Nexus 6P using XDA-Developers mobile app
I did a full master reset of my phone and am only running default applications. I still get the runaway location services. Before I did that, I downgraded Maps and that seemed to help. But then my phone automatically updated it. I know I can probably fix that situation but I'm surprised we aren't seeing more people with the problem.
Nexus 5x owner here (but posting my experience since this is literally the only thread on this anywhere).
Symptoms: Similar to everyone in this thread, location icon was popping up and staying resident in the top status bar. This was happening even without an event launching and causing massive battery drain. This was atypical of usage since my phone is basically not even used (essentially a notification machine with light text usage).
Checking the location menu, everything was listed as light usage, except for Maps as heavy usage (even though Maps wasn't even launched or in the recents menu)
Variables: Unfortunately, since my phone has been perfect since launch, I haven't been paying attention to all the updates granularly to isolate what was causing this. But, I do know for sure it happened after the April Monthly update and after a Maps update.
Troubleshooting: I was hoping it wasn't a system update issue, so I started poking around in the Maps settings to see if maybe a new Maps service was launched that was auto-enrolling users and potentially causing battery drain. Nothing to note, but I did notice I was signed out of Maps, which seemed weird. So I went ahead and re-signed into Maps with my Google Account.
Results: I honestly didn't expect this to have any impact, but the location issue hasn't come up after signing into Maps. It's been ~ 3 weeks and 4 battery cycles since I've had the location issue.
I'm not sure if signing in helped or maybe a server side Maps update fixed the bug, but if you're still having the location issue, it's worth a shot to see if you're signed into Maps (and sign in to try to fix the location issue).
If this does work for you, please report back since it will help in data gathering (and also we can let Google know the exact details of the issue and the potential fix so this bug doesn't hit in future versions).

Cannot turn off WiFi, phone cannot find any network, imonitoring

Issues:
1. Cannot turn off WiFi
2. Phone cannot find any networks to connect to
3. It connects after a reboot but disconnects after about an hour
4. imonitor (system process) installed on my device - wasn't there until this week, or at least I didn't notice it
Rebooting my phone lets me connect to WiFi for like an hour, then the problem occurs again. Updating to the newest version of EMUI worked for a couple of hours. What concerns me as well is a system process I found this week, called imonitor. Some say it's not bad, others say it's the spawn of Satan. Cannot force stop this process. Malwarebytes found no threat, not even after a deep scan.
What should I do?
Is there a way to remove imonitor?
Edit: The process is actually called imonitor, not imonitoring
Hi.
I have same issue. First time it happend few days ago, started with full discharge by night and alarm clock didn't woke me to work - grrrrr!!!
In the day i noticed that it restarted twice. Since then I the same problem as VixaZ.
I dodn't install any new soft, only automatic updates via Google Play Store.
I don't have a imoitoring app.
This also started happening to me recently on my P9 Plus - I thought because I had dropped the phone (from a low height) just before it started happening.
Anyway, reboot into Recovery mode & wipe the cache partition only (do NOT 'Wipe data/factory reset' for now).
Recovery mode for P9 Lite: http://www.hardreset.info/devices/huawei/huawei-l21-p9-lite/recovery-mode/
https://www.recovery-mode.com/android/huawei-p9-lite.html
GaT7 said:
This also started happening to me recently on my P9 Plus - I thought because I had dropped the phone (from a low height) just before it started happening.
Anyway, reboot into Recovery mode & wipe the cache partition only (do NOT 'Wipe data/factory reset' for now).
Click to expand...
Click to collapse
I have already done that, didn't work. But for some reason, after I reinstalled Google Music, I stopped having the issue. No idea how this works, but it didn't happen through the entire day until this very hour, so it might have been a coincidence.
TyDraniu said:
Hi.
I have same issue. First time it happend few days ago, started with full discharge by night and alarm clock didn't woke me to work - grrrrr!!!
In the day i noticed that it restarted twice. Since then I the same problem as VixaZ.
I dodn't install any new soft, only automatic updates via Google Play Store.
I don't have a imoitoring app.
Click to expand...
Click to collapse
Try going to Settings → Apps → More → Show system processes
Perhaps you'll find imonitoring then (I hope you don't)
I tried what you have suggested before, except since I have already had uninstalled Google Music, I just reinstalled it. And it worked, for some odd reason, for a good day.
VixaZ said:
I have already done that, didn't work. But for some reason, after I reinstalled Google Music, I stopped having the issue. No idea how this works, but it didn't happen through the entire day until this very hour, so it might have been a coincidence.
Click to expand...
Click to collapse
Glad you seem to have sorted it.
It just happened to me again while I was using the phone for browsing via Wi-Fi - it just got cut-off for no explicable reason. Wi-Fi was still showing as enabled, but the connection to my router dropped. While doing so, I also noticed it simultaneously switched on mobile data. When I disabled mobile data (from the drop-down shortcuts menu), Wi-Fi immediately reconnected to my router - strange behaviour! At least I didn't have to reboot or shutdown & restart the phone this time to get the Wi-Fi to connect again!
I've now disabled Wi-Fi+ in the settings, which may have been the culprit - time will tell.
Same problem here, in a P9 Lite L21C432B380.
Tried the Recovery Mode + Wipe Cache option , but only lasts for some hours.
Sometimes, seems to recover with no extra action, but it returns to this undesirable state again and again...
Same problem here, but I have google play music disabled, and I tried already to disable or disinstall some other apps...
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https://issuetracker.google.com/issues/79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Trying this too... and crossing fingers!
Thanks a lot!
Hi all,
I have the same issue, after waking up the phone, wifi is turned on in settings, cannot turn it off. Restarting the device helps for a couple of hours.
I am on stock ROM with latest OTA, Google Play services at version 12.6.73.
@czlantian try disabling google play services update: menu settings > applications, click on "show system apps", then select "google play services" in the list, click on the 3 dot menu, and uninstall updates.
I'm now on version 11.9.51, I have a few warning (which I ignore) from some apps, but wifi is fine again.
I assume google will release a new version og google play services soon...
Okay, thanks. Just did that and now I am on version 11.9.75. Lets see how it goes...
az35 said:
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https://issuetracker.google.com/issues/79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Click to expand...
Click to collapse
Worked for me! Thanks!
az35 said:
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https: issuetracker.google.com issues 79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Click to expand...
Click to collapse
Since two days ago tried this (now with Google Play Services version 10.2.98) the WIFI issue seems to have dissapear but, as mentioned here, some apps complain (PDF Viewer, Telegram... that seem to work fine, anyway) and others have the maps problem (Mobile Topographer, wich does not connect to Google Maps, but searchs points).
Battery also seems to last longer.
In the issutracker thread they talk about a new beta version of GPS, the 12.6.85. Just downloaded it to try.
Have been trying version 12.6.85 of Google Play services for two days and, at least in one occasion, the WIFI issue showed again.
I have found version 12.2.21 in APK Mirror and have downgraded to it: just Telegram seems to complain, but only when sharing location.

What is turning off my GPS / Location Service?

When I go to use Google Maps for navigation, I often get the message "To continue turn on device location which uses Google's location service". The problem also affects ViewRanger, an app I use for walking. GPS appears to turn off during a walk so I lose the track of my route. In this case the message is "GPS is disabled in the settings. Please enable it."
I recognise this happens after the phone has been "asleep" for a while but have not been able to measure how long it must be asleep before the problem arises. I think it is at least 30 mins.
It feels like a "battery saver" problem, but I can't see any obvious power saving setting to turn off. ViewRanger is set in App Power-saver to have no optimisation policies.
I have had my Axon 7 since Jan 2018 and this problem has only occurred in the last few weeks. My model is A2017G on stock Oreo B03 and unrooted. The problem did not emerge when I first moved to Oreo. It may have started when I moved to B03 though I think GPS was fine for a while after I moved to B03.
Something is turning off location services in the background; how do I find out what it is? Is there some sort of log I can read? What other solutions are there? Many thanks in advance, Evan
I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.
Too good to be true
grantem2000 said:
I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.
Click to expand...
Click to collapse
It did all seem a little too good to be true and, sadly, Location Services again began "turning off automatically" only a few days after my upgrade to B04. I have attached 2 screenshots from the notification log for when I started recording a route in ViewRanger at 15:07 and again 3 mins later at 15:10 when tracking appeared to stop. The logs mean nothing to me, so any insight would be very welcome.
In the meantime, I uninstalled ViewRanger, deleted all ViewRanger directories, restarted the phone, re-installed ViewRanger and wiped cache again. After that, for now at least, Location Services are again behaving.
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.
grantem2000 said:
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.
Click to expand...
Click to collapse
ViewRanger, support were very responsive and supportive. They made a convincing case that the problem is not caused by ViewRanger, not least as the app has no capability to turn off Location Services.
But something is still turning off Location Services when the phone goes to sleep. How can I tell what is doing this?
In the meantime, wiping cache solves the problem for a few days, but, so far, it has always come back.
I have the same issue and that's why I think this phone's gps is useless. I find this gps not in accurate way to detect the coordinates even in all previous firmwares (nougat, all ver of oreo)
The auto turned off gps services maybe the case of software, but I think the hardware is bad either.
This is the worst part as I work using GPS a lot but I still love this guy's music features. I ended up using secondary phone/tablet to run some geographical apps, sad cant have em running in one phone only.
Update: my GPS get fixed on B04 with locked bootloader, it seems fine and fast to get POI. It's usable now. Guess the previous rom has bugs on GPS or it's broken by other apps I used before

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