Hello, today my LG G2 D800 began to act strangely.
When Data or Wifi is turned on, it crashes and gets stuck in a boot loop indefinitely.
When data or wifi is turned off, everything works fine.
I do not know what would cause this problem. I booted to safe mode to see if it's an installed application, but it still crashes when data is turned on.
I did not drop the phone or have any other physical damage.
I am running 4.4.2.
Any help is appreciated. I googled about this problem, and nothing similar comes up.
I suddenly encountered this issue today after recording a voice memo.
Straight after accepting it, my phone started into a reboot loop. I spent a couple of hours trying to figure it out, even tried to get into the recovery mode without success.
It wasn't until I started turning things off, wifi data sync etc that the phone started operating again.
One by one i turned them back on again and it turns out that it was the auto sync causing the reboot.
Currently it's off and I'm writing this on it, but I would like to turn it back on again.
Any ideas?
I have same issue. Just started today. As soon as phone starts to auto synch it reboots. Switching off wifi or data links stopped this until I could disable auto synch in settings. I think its something to do with the new Google update. This really sucks!!!
Same happens to me also i am running a 442g on lg g2 d802 since yesterday evening bam autosync got screwed
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Clearing all data of the Google App resolves the boot loop issue.
Scintillation said:
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Click to expand...
Click to collapse
It looks like clearing all data of the Google App seems to resolve the boot loop issue.
However, what looks like a sync icon is constantly on, the battery seems to run out faster and the phone is warmer.
In the Settings go to Apps
Find and select Google App in one of the columns
Select Manage space then Clear all data
Enable sync, connect to the internet and check if this resolves the issue
Delete and return google account to resolve on-going sync issue
As described by user webfrank in a post titled "g2 d802 reboots when sync enabled" at Android Central (as a new user I cannot post links) in order to resolve the on-going sync issue perform the following steps:
Delete Google account
Clear data from the Google App, Google Play services, and Google services Framework
Reboot device
Reconfigure the Google account
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Scintillation said:
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Click to expand...
Click to collapse
I found that clearing data from various Google apps was not enough to resolve the continuous sync issue, while disconnecting the phone from the Google account is not such a big nuisance.
Related
So for the second day straight my phone battery has dropped to half in about 4 hours screen off in my pocket... After closing every program and turning off data sync, the 3G connection is still constantly in use. I downloaded a network traffic program to check usage, and to my surprise my phone had downloaded over 60MB in just 1 hour. I restarted the phone and the problem seemed to be fixed, however it's started back up again, even after restarts and switch from airplane mode and back.
I'm already using SwitchPro, I have all sync options turned off already. The problem didn't come up until a few days ago.
I haven't installed any new programs or widgets in the last couple of daysIs anyone else having a similar issue? Have you been able to solve it?
I had the same issue then I flashed Fresh. Now it is working proper. I would suggest flashing a dif ROM or factory reset.
Load aLogcat or Quicksysteminfo , from market and look at your logcat file. The cause will be obvious from there. If the phone is "idle" and the logcat is recording what's doing the data moving, you can then kill it.
Is it me or is the hands free Bluetooth constantly running even when unchecked.Maybe im looking at the log cat wrong but it appears that way
It looks like location services was using all that data. I think anyway, I'm not sure If read the logcat right, but a lot of that information dealt with location stuff. I went to settings, privacy, and disable google services from using my location and the constant 3g seems to have stopped.
Why would it just go ape **** like that after having the phone for 3 weeks?
I just noticed the same problem, turns out it was the people app that was causing it. I killed it and data traffic stopped. You can launch it from the menu and it loads back up and is fine. Just seems to be when it starts by itself when you first boot up the phone.
My phone will just stop syncing with anything for random periods of time. And then all of a sudden I'll receive a bunch of notifications all at once that happened over a couple hours, or more. Even with fast and stable WiFi.
A quick reboot fixes the issue, until it happens randomly again.
Ideas?
Syn Ack said:
My phone will just stop syncing with anything for random periods of time. And then all of a sudden I'll receive a bunch of notifications all at once that happened over a couple hours, or more. Even with fast and stable WiFi.
A quick reboot fixes the issue, until it happens randomly again.
Ideas?
Click to expand...
Click to collapse
I was having sync issues with my Gmail, one or more of the sync settings would show a red !. As simple as it may sound, I simply cleared cache and went back to my gmail account sync settings and unchecked and checked everything again and haven't had any issues since. What specific apps is not syncing with?
waleed300 said:
I was having sync issues with my Gmail, one or more of the sync settings would show a red !. As simple as it may sound, I simply cleared cache and went back to my gmail account sync settings and unchecked and checked everything again and haven't had any issues since. What specific apps is not syncing with?
Click to expand...
Click to collapse
All of them. It acts as if the internet connection does not exist for a certain period of time and then all of a sudden I will get all of the notifications at once.
Hey,
I've had my 6P for more than 3 months now, and have experienced no issues - everything used to work fine.
But starting about a week or so ago, my data won't turn off, no matter what I do. The only way I can keep my data off is if I put it on airplane mode, and I can't do this, as I need to call and text. I've checked and unchecked the box a million times, rebooted into safe mode, factory reset my device, and when all else failed, get it replaced. This issue has not gone away, even on my replacement 6P. My data is being pissed away by background usage, and at this point, have to keep my phone on airplane mode all the time, meaning no texting or calling.
I'm on 6.0.1 with the February patch.
I've scoured the internet for solutions, but no one else seems to be experiencing this issue.
Please help me.
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Soulfly3 said:
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Click to expand...
Click to collapse
I'll delete an app, and check to see if the issue is gone, and reinstall if it isn't (obviously get rid of it if it's causing the issue). I'll go through all of the non-stock apps and report back.
Thanks for the reply!
Soulfly3 said:
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Click to expand...
Click to collapse
I went through every single one of my apps, and none of the apps seem to be causing the problem. Also, the problem remains on safe mode.
What now?
What cell provider do you have?
This is a known issue on project Fi, I've had it for several weeks as well. On Fi, it only does this if on T mobile, not Sprint. Not sure if other providers have the issue. I just received the March security update today and it didn't fix it.
Others with the issue:
*Apparently i can't post links, just go to this sub Reddit
ProjectFi/comments/48s407/data_wont_turn_off_apparently/?ref=readnext_7
I am coming from a Droid Turbo - best phone I ever had -and never had any issues with it. Perfect right from the start.
I now have a DT2 and I get this immense battery drain at random times. The phone runs super hot and the drain is equivalent to 1% per minute. REAL BAD!
I even had the phone replaced and the problem persisted, so I know it's not a hardware issue.
The drain goes away in safe mode as well. So it must be software!
I've dwindled everything down with no positive results.
So I started looking at GSAM to get better stats on the battery.
It's showing Google Services eating up all of my battery with gmail trailing close behind.
So I look at my accounts and they seem to be constantly syncing. As soon as one stops, the other starts and they keep cycling like that.
All of my accounts are set to Push and I have very few items in my account checked off to sync.
Just the basics like people details, mail, calendar, contacts, google keep and g+. Everything else is turned off.
FYI, I also have an exchange account on there set to push and am on the latest Marshmallow update.
I've attached 3 screenshots to help visualize what's going on.
The most notable one is the standard batter app. The big dip is when the phone started getting hot and draining.
Does anyone know whats happening or how to fix it? I never had this problem with my original Droid Turbo, even with the same accounts.
wow, nothing so far?
dragonash said:
wow, nothing so far?
Click to expand...
Click to collapse
Maybe it's syncing too often ? Try to limit permissions for Google apps , or turn off data sync for a while and check if that fix it
Finally someone with the same problem as me. I've noticed the exact same behavior in Gmail (constant rotating sync which makes the phone hot and kills battery). However, Gmail doesn't show up in my battery stats as a battery drain, which is strange - but I do see Google Services. Unfortunately I have no permanent solution, but clearing the cache AND data for the gmail app solved the problem for about a week. Now it's back again. I have 7 google accounts in my phone, but sync is turned on for only 4.
Looking at other forums, many say that google play services is the cause, but I haven't been able to find any solid answers other than "restart", "clear cache/data", or the dreaded "factory reset". I hate having to factory reset to solve problems. Hopefully someone else who has had the same issue, or maybe someone who knows what's going on can help us troubleshoot.
cromag.rickman said:
Finally someone with the same problem as me. I've noticed the exact same behavior in Gmail (constant rotating sync which makes the phone hot and kills battery). However, Gmail doesn't show up in my battery stats as a battery drain, which is strange - but I do see Google Services. Unfortunately I have no permanent solution, but clearing the cache AND data for the gmail app solved the problem for about a week. Now it's back again. I have 7 google accounts in my phone, but sync is turned on for only 4.
Looking at other forums, many say that google play services is the cause, but I haven't been able to find any solid answers other than "restart", "clear cache/data", or the dreaded "factory reset". I hate having to factory reset to solve problems. Hopefully someone else who has had the same issue, or maybe someone who knows what's going on can help us troubleshoot.
Click to expand...
Click to collapse
I've contacted Motorola and they just want to give me a new phone. I'm on my 3rd from Verizon.
And yes, it is Google Services causing the issue as that operates a load of apps. However, we need greater details. If we got root on the phone, GSAM might be able to get more detailed information on the drain or the real app causing it.
Unfortunately, it looks like it's a Marshmallow bug.
Here are 2 work arounds that do not include clearing cache or factory resetting.
If you notice it getting hot,
1: toggle airplane mode until it cools
2: Download an autosync toggle widget to turn on/off sync
I do #2.
Issues:
1. Cannot turn off WiFi
2. Phone cannot find any networks to connect to
3. It connects after a reboot but disconnects after about an hour
4. imonitor (system process) installed on my device - wasn't there until this week, or at least I didn't notice it
Rebooting my phone lets me connect to WiFi for like an hour, then the problem occurs again. Updating to the newest version of EMUI worked for a couple of hours. What concerns me as well is a system process I found this week, called imonitor. Some say it's not bad, others say it's the spawn of Satan. Cannot force stop this process. Malwarebytes found no threat, not even after a deep scan.
What should I do?
Is there a way to remove imonitor?
Edit: The process is actually called imonitor, not imonitoring
Hi.
I have same issue. First time it happend few days ago, started with full discharge by night and alarm clock didn't woke me to work - grrrrr!!!
In the day i noticed that it restarted twice. Since then I the same problem as VixaZ.
I dodn't install any new soft, only automatic updates via Google Play Store.
I don't have a imoitoring app.
This also started happening to me recently on my P9 Plus - I thought because I had dropped the phone (from a low height) just before it started happening.
Anyway, reboot into Recovery mode & wipe the cache partition only (do NOT 'Wipe data/factory reset' for now).
Recovery mode for P9 Lite: http://www.hardreset.info/devices/huawei/huawei-l21-p9-lite/recovery-mode/
https://www.recovery-mode.com/android/huawei-p9-lite.html
GaT7 said:
This also started happening to me recently on my P9 Plus - I thought because I had dropped the phone (from a low height) just before it started happening.
Anyway, reboot into Recovery mode & wipe the cache partition only (do NOT 'Wipe data/factory reset' for now).
Click to expand...
Click to collapse
I have already done that, didn't work. But for some reason, after I reinstalled Google Music, I stopped having the issue. No idea how this works, but it didn't happen through the entire day until this very hour, so it might have been a coincidence.
TyDraniu said:
Hi.
I have same issue. First time it happend few days ago, started with full discharge by night and alarm clock didn't woke me to work - grrrrr!!!
In the day i noticed that it restarted twice. Since then I the same problem as VixaZ.
I dodn't install any new soft, only automatic updates via Google Play Store.
I don't have a imoitoring app.
Click to expand...
Click to collapse
Try going to Settings → Apps → More → Show system processes
Perhaps you'll find imonitoring then (I hope you don't)
I tried what you have suggested before, except since I have already had uninstalled Google Music, I just reinstalled it. And it worked, for some odd reason, for a good day.
VixaZ said:
I have already done that, didn't work. But for some reason, after I reinstalled Google Music, I stopped having the issue. No idea how this works, but it didn't happen through the entire day until this very hour, so it might have been a coincidence.
Click to expand...
Click to collapse
Glad you seem to have sorted it.
It just happened to me again while I was using the phone for browsing via Wi-Fi - it just got cut-off for no explicable reason. Wi-Fi was still showing as enabled, but the connection to my router dropped. While doing so, I also noticed it simultaneously switched on mobile data. When I disabled mobile data (from the drop-down shortcuts menu), Wi-Fi immediately reconnected to my router - strange behaviour! At least I didn't have to reboot or shutdown & restart the phone this time to get the Wi-Fi to connect again!
I've now disabled Wi-Fi+ in the settings, which may have been the culprit - time will tell.
Same problem here, in a P9 Lite L21C432B380.
Tried the Recovery Mode + Wipe Cache option , but only lasts for some hours.
Sometimes, seems to recover with no extra action, but it returns to this undesirable state again and again...
Same problem here, but I have google play music disabled, and I tried already to disable or disinstall some other apps...
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https://issuetracker.google.com/issues/79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Trying this too... and crossing fingers!
Thanks a lot!
Hi all,
I have the same issue, after waking up the phone, wifi is turned on in settings, cannot turn it off. Restarting the device helps for a couple of hours.
I am on stock ROM with latest OTA, Google Play services at version 12.6.73.
@czlantian try disabling google play services update: menu settings > applications, click on "show system apps", then select "google play services" in the list, click on the 3 dot menu, and uninstall updates.
I'm now on version 11.9.51, I have a few warning (which I ignore) from some apps, but wifi is fine again.
I assume google will release a new version og google play services soon...
Okay, thanks. Just did that and now I am on version 11.9.75. Lets see how it goes...
az35 said:
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https://issuetracker.google.com/issues/79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Click to expand...
Click to collapse
Worked for me! Thanks!
az35 said:
Hi
I was having the same issue, which I think is related to ongoing bug for Huawei/honor devices on Google play services version 12.6.73 (released last week). Read thread
https: issuetracker.google.com issues 79405933
and search for wifi issues.
I was also having the Google maps bug (no maps displayed in some apps like Endomondo, etc.)
Waiting for a fix, for the moment I uninstalled updates of Google play services and wifi+maps issues seem to be gone...
Az.
Click to expand...
Click to collapse
Since two days ago tried this (now with Google Play Services version 10.2.98) the WIFI issue seems to have dissapear but, as mentioned here, some apps complain (PDF Viewer, Telegram... that seem to work fine, anyway) and others have the maps problem (Mobile Topographer, wich does not connect to Google Maps, but searchs points).
Battery also seems to last longer.
In the issutracker thread they talk about a new beta version of GPS, the 12.6.85. Just downloaded it to try.
Have been trying version 12.6.85 of Google Play services for two days and, at least in one occasion, the WIFI issue showed again.
I have found version 12.2.21 in APK Mirror and have downgraded to it: just Telegram seems to complain, but only when sharing location.