I am coming from a Droid Turbo - best phone I ever had -and never had any issues with it. Perfect right from the start.
I now have a DT2 and I get this immense battery drain at random times. The phone runs super hot and the drain is equivalent to 1% per minute. REAL BAD!
I even had the phone replaced and the problem persisted, so I know it's not a hardware issue.
The drain goes away in safe mode as well. So it must be software!
I've dwindled everything down with no positive results.
So I started looking at GSAM to get better stats on the battery.
It's showing Google Services eating up all of my battery with gmail trailing close behind.
So I look at my accounts and they seem to be constantly syncing. As soon as one stops, the other starts and they keep cycling like that.
All of my accounts are set to Push and I have very few items in my account checked off to sync.
Just the basics like people details, mail, calendar, contacts, google keep and g+. Everything else is turned off.
FYI, I also have an exchange account on there set to push and am on the latest Marshmallow update.
I've attached 3 screenshots to help visualize what's going on.
The most notable one is the standard batter app. The big dip is when the phone started getting hot and draining.
Does anyone know whats happening or how to fix it? I never had this problem with my original Droid Turbo, even with the same accounts.
wow, nothing so far?
dragonash said:
wow, nothing so far?
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Click to collapse
Maybe it's syncing too often ? Try to limit permissions for Google apps , or turn off data sync for a while and check if that fix it
Finally someone with the same problem as me. I've noticed the exact same behavior in Gmail (constant rotating sync which makes the phone hot and kills battery). However, Gmail doesn't show up in my battery stats as a battery drain, which is strange - but I do see Google Services. Unfortunately I have no permanent solution, but clearing the cache AND data for the gmail app solved the problem for about a week. Now it's back again. I have 7 google accounts in my phone, but sync is turned on for only 4.
Looking at other forums, many say that google play services is the cause, but I haven't been able to find any solid answers other than "restart", "clear cache/data", or the dreaded "factory reset". I hate having to factory reset to solve problems. Hopefully someone else who has had the same issue, or maybe someone who knows what's going on can help us troubleshoot.
cromag.rickman said:
Finally someone with the same problem as me. I've noticed the exact same behavior in Gmail (constant rotating sync which makes the phone hot and kills battery). However, Gmail doesn't show up in my battery stats as a battery drain, which is strange - but I do see Google Services. Unfortunately I have no permanent solution, but clearing the cache AND data for the gmail app solved the problem for about a week. Now it's back again. I have 7 google accounts in my phone, but sync is turned on for only 4.
Looking at other forums, many say that google play services is the cause, but I haven't been able to find any solid answers other than "restart", "clear cache/data", or the dreaded "factory reset". I hate having to factory reset to solve problems. Hopefully someone else who has had the same issue, or maybe someone who knows what's going on can help us troubleshoot.
Click to expand...
Click to collapse
I've contacted Motorola and they just want to give me a new phone. I'm on my 3rd from Verizon.
And yes, it is Google Services causing the issue as that operates a load of apps. However, we need greater details. If we got root on the phone, GSAM might be able to get more detailed information on the drain or the real app causing it.
Unfortunately, it looks like it's a Marshmallow bug.
Here are 2 work arounds that do not include clearing cache or factory resetting.
If you notice it getting hot,
1: toggle airplane mode until it cools
2: Download an autosync toggle widget to turn on/off sync
I do #2.
Related
For some reason, my sync keeps shutting off. the sync for gmail, calendar, even the "sync background data" checkmark is unchecked.
this is a plain, unrooted mytouch 4g. the only thing I do with it that is a little abnormal is that I pull the battery once per day (swapping one factory battery for another from an external charger)
but lately, the sync keeps shutting off on its own. The only real notice I get of this happening is that I realize I haven't gotten response emails for several hours.
any idea why this could be happening?
jdallac said:
For some reason, my sync keeps shutting off. the sync for gmail, calendar, even the "sync background data" checkmark is unchecked.
this is a plain, unrooted mytouch 4g. the only thing I do with it that is a little abnormal is that I pull the battery once per day (swapping one factory battery for another from an external charger)
but lately, the sync keeps shutting off on its own. The only real notice I get of this happening is that I realize I haven't gotten response emails for several hours.
any idea why this could be happening?
Click to expand...
Click to collapse
I've noticed the same thing. After i turn off the phone and turn it on everything else is checked but google mail. I have no clue what is going on. not really a massive deal i just make sure to check when i turn on the phone.
EDIT
don't know if this has anything to do with it or not
http://www.androidcentral.com/google-rolling-out-two-step-account-security-using-your-android-phone
alright, thanks much for the reply.
maybe this is just some glitch I need to watch for after every reboot. I can just make it part of my boot up routine.
what's weird is that this is my second mytouch (first had the washed out screen) and that one never had this trouble. interesting that this one does.
I will look into that google authenticator app as well. thanks again.
Does anyone know exactly how to diagnose Google Services running down my battery? I've tried disabling individual bits and pieces that seem related, but whenever I check OS Monitor there doesn't seem to be any single culprit, yet my battery continues to plummet.... Also, the Gallery app goes nuts from time to time and hammers the CPU, even when it hasn't been run. Logs suggest some kind of face scanning going on, despite it being disabled in the apps settings. Only work around for that it seems is disabling Gallery, or manually killing the process whenever it respawns.
I've used the same Google account and the same data on an S2 and a Note 2 with no issues from Google Services, but since day one with the S4 it's a problem. Yes, I've tried a factory reset etc etc, I'm not a complete n00b
so as of this week i've noticed battery drain..
I removed all APPs i recently installed and still drain no deep sleep.
Better battery stats never helps, all it says us "Suspend Backoff" for kernal wake lock but never tells me what is causing the wifi to be hit so much
i finally went into google sync options and unchecked ALL options and reset CPUSPY..
with in a few min im getting sleep.
i re enable all my google sync options and reset CPUSPY
no more deep sleep after a few min
now i enabled all sync again, and UNchecking each of them one by one to see which one is the culprit but its not just one.
sometimes its SoundSearch, sometimes its KEEP, sometimes its People Details..
doesnt make sense and i'm leaving the phone alone, i'm not adding or changing any data on the phone or the computer in KEEP, PEOPLE, GMAIL or MUSIC
so why is this happening?
I know a lot of people disable all their sync in here to get better battery life but of the people that still sync their google services automatically, is anyone seeing this?
Maybe something is preventing sync from completing successfully which causes sync services to be constantly on.
Personally I haven't faced the issues you have mentioned. Try clearing data of play store, Google services framework and play services.
Sent from my Nexus 4
use titanium freeze Google+, GoogleMusic, GTalk
should solve
Hello, today my LG G2 D800 began to act strangely.
When Data or Wifi is turned on, it crashes and gets stuck in a boot loop indefinitely.
When data or wifi is turned off, everything works fine.
I do not know what would cause this problem. I booted to safe mode to see if it's an installed application, but it still crashes when data is turned on.
I did not drop the phone or have any other physical damage.
I am running 4.4.2.
Any help is appreciated. I googled about this problem, and nothing similar comes up.
I suddenly encountered this issue today after recording a voice memo.
Straight after accepting it, my phone started into a reboot loop. I spent a couple of hours trying to figure it out, even tried to get into the recovery mode without success.
It wasn't until I started turning things off, wifi data sync etc that the phone started operating again.
One by one i turned them back on again and it turns out that it was the auto sync causing the reboot.
Currently it's off and I'm writing this on it, but I would like to turn it back on again.
Any ideas?
I have same issue. Just started today. As soon as phone starts to auto synch it reboots. Switching off wifi or data links stopped this until I could disable auto synch in settings. I think its something to do with the new Google update. This really sucks!!!
Same happens to me also i am running a 442g on lg g2 d802 since yesterday evening bam autosync got screwed
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Clearing all data of the Google App resolves the boot loop issue.
Scintillation said:
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Click to expand...
Click to collapse
It looks like clearing all data of the Google App seems to resolve the boot loop issue.
However, what looks like a sync icon is constantly on, the battery seems to run out faster and the phone is warmer.
In the Settings go to Apps
Find and select Google App in one of the columns
Select Manage space then Clear all data
Enable sync, connect to the internet and check if this resolves the issue
Delete and return google account to resolve on-going sync issue
As described by user webfrank in a post titled "g2 d802 reboots when sync enabled" at Android Central (as a new user I cannot post links) in order to resolve the on-going sync issue perform the following steps:
Delete Google account
Clear data from the Google App, Google Play services, and Google services Framework
Reboot device
Reconfigure the Google account
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Scintillation said:
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Click to expand...
Click to collapse
I found that clearing data from various Google apps was not enough to resolve the continuous sync issue, while disconnecting the phone from the Google account is not such a big nuisance.
Starting this week I've been experiencing a serious battery drainage in my device.
I've noticed this drainage happens at a time when Location Services appear to be working, for no apparent reason.
Now, I always have Location Services on, but I can never see it in the upper bar (the one where you can see the time, Wi-Fi connection, battery) unless I use an app that relies on it.
However, in the past few days, I see Location Services up there even though I'm not using any app that relies on it. What's worse is that it stays there even after I close all apps. In regular cases it tends to remain there as long as the app that needs it is running. As soon as I close the app, Location Services disappear from the upper bar.
If I turn off Location Services it will go away. However, once I turn it on it will be up there again. It will only go away if I reboot my phone.
Do you guys have any idea what may be causing this? I bought by Nexus 6p by the end of February and hadn't experienced this issue until this week. Before that, my battery usage was normal, and I could go a full day without having to charge my battery.
This issue, on the other hand, can drain my battery in the span of 1 or 2 hours.
Already noticed this problem and found the reason: Maps!
igorrj said:
Already noticed this problem and found the reason: Maps!
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Click to collapse
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.
I noticed the same battery drain. One night my phone batter wound up being pretty much dead. Today I noticed significant drain and when I looked at battery use, I saw where the consumption seemed to increase and observed the location services icon at the top of the phone that wouldn't go away even after making sure all apps were shut down. I don't really have many apps on my phone (certainly not ones that need location, so I suspect a recent update to Maps.
My first step was to delete and reinstall the updates. so let's see if that fixes it. If not, I'll just remove the updates and run that way until another version comes out. I suspect is just a goofed install or we would hear far more complaints of this issue.
I was literally getting ready to make a post about this. Sure enough, force-closing Maps stopped the issue. Glad to see it wasn't just me.
I'm having the same issue. I get the location icon on my status bar at random times and it stays there until a reboot. It eventually comes back. Pretty annoying as it is causing my phone not to deep sleep. I'm on stock with Franco kernel.
Sent from my Nexus 6P using Tapatalk
I'm having the same issue on latest stock firmware on both my SM-N910T3 & SM-T700. Started noticing the location icon all the time about a week ago, just about when it came out with the latest update on 4/1.
Well, uninstalling and reinstalling the updates to Maps didn't fix anything. I have uninstalled the updates and will monitor.
ZabiGarma said:
But I haven't used them.
For example, today I faced that problem solely by opening up Facebook. Then I rebooted my phone, opened up Facebook again but the problem didn't happen.
Now, I'm thinking this isn't happening by simply opening Facebook or Twiiter, but whenever I open them through the notification bar.
This is really odd.
Click to expand...
Click to collapse
Facebook is, by far, the worst app you can have downloaded. It is the cause of general phone issues and bad battery life. I uninstalled both FB and FB messaging and my wake lock issue was fixed and, in turn, my battery life is noticeably better
Sent from my Nexus 6P using XDA-Developers mobile app
I did a full master reset of my phone and am only running default applications. I still get the runaway location services. Before I did that, I downgraded Maps and that seemed to help. But then my phone automatically updated it. I know I can probably fix that situation but I'm surprised we aren't seeing more people with the problem.
Nexus 5x owner here (but posting my experience since this is literally the only thread on this anywhere).
Symptoms: Similar to everyone in this thread, location icon was popping up and staying resident in the top status bar. This was happening even without an event launching and causing massive battery drain. This was atypical of usage since my phone is basically not even used (essentially a notification machine with light text usage).
Checking the location menu, everything was listed as light usage, except for Maps as heavy usage (even though Maps wasn't even launched or in the recents menu)
Variables: Unfortunately, since my phone has been perfect since launch, I haven't been paying attention to all the updates granularly to isolate what was causing this. But, I do know for sure it happened after the April Monthly update and after a Maps update.
Troubleshooting: I was hoping it wasn't a system update issue, so I started poking around in the Maps settings to see if maybe a new Maps service was launched that was auto-enrolling users and potentially causing battery drain. Nothing to note, but I did notice I was signed out of Maps, which seemed weird. So I went ahead and re-signed into Maps with my Google Account.
Results: I honestly didn't expect this to have any impact, but the location issue hasn't come up after signing into Maps. It's been ~ 3 weeks and 4 battery cycles since I've had the location issue.
I'm not sure if signing in helped or maybe a server side Maps update fixed the bug, but if you're still having the location issue, it's worth a shot to see if you're signed into Maps (and sign in to try to fix the location issue).
If this does work for you, please report back since it will help in data gathering (and also we can let Google know the exact details of the issue and the potential fix so this bug doesn't hit in future versions).