Hello,
My wife and I recently sold our Sprint S7 Edge phones on eBay. I factory wiped them and dropped them in the mail. I was contacted by the buyers saying they cannot get them activated or turned on because of some kind of Google lock. I've never heard of this until I was contacted. In the old days, you just wiped them and went on your way. I did some quick research and discovered that FRP is a thing. I obviously want to help these buyers get the items that they bought working. I doubt it is as easy as clicking remove access to the devices via https://myaccount.google.com/device-activity because it is probably some sort of local protection? I don't want to give 2 strangers my password, but I read about changing my password to something temporary and then giving that person my login and utilizing 2 pass authentication to allow the device to get cleared and then changing my password to something I actually want again. I used the money from the sale of my phones to purchase the new phones so I really can't just afford to refund the phones and take them back. Is there something Google customer service can do?
thanks,
-c
I'm pretty sure they are gonna need a password, unless we have a bypass frp guide here on xda
So I reset the password to a junk password for the purposes of sharing. I'm thinking this should work.
1. let him enter the junk password.
2. when I get the 2fa popup say "yes"
3. once I accept that device, promptly change the password and say "log out all devices on this account"
4. reset password to something I actually want
5. he can set his own google account on the device
This google account has no financials or anything. I'm thinking that step 3 performed seconds after the 2fa prompt should be enough
What say you?
-c
ccattie said:
So I reset the password to a junk password for the purposes of sharing. I'm thinking this should work.
1. let him enter the junk password.
2. when I get the 2fa popup say "yes"
3. once I accept that device, promptly change the password and say "log out all devices on this account"
4. reset password to something I actually want
5. he can set his own google account on the device
This google account has no financials or anything. I'm thinking that step 3 performed seconds after the 2fa prompt should be enough
What say you?
-c
Click to expand...
Click to collapse
This will work fine. once the account logs in once, it will ask the owner of the phone if they want to save the account or not (if they have malicious intent then may click on yes) so once you confirmed they got passed the lock and you accepted the login 2fa prompt, immediately change password then log out of all devices.
That is the plan. I'll have the device manager up on my computer and once the 2FA goes through, I'm going to change the password revoke access on all my devices for good measure. I'll just log back in after.
I really wish Google had something in their system to account for this. My sister did something similar with an iphone and was able to "ok it" on a webpage and release the device.
-c
driverdis said:
This will work fine. once the account logs in once, it will ask the owner of the phone if they want to save the account or not (if they have malicious intent then may click on yes) so once you confirmed they got passed the lock and you accepted the login 2fa prompt, immediately change password then log out of all devices.
Click to expand...
Click to collapse
Well this worked - so if it comes up folks this is how to resolve it.
-c
Related
I'm thinking of buying this phone and it will be my first Android phone ever.
When you first set up an Android phone it asks you to sign into your Gmail, all well and good, I have a Gmail and have it protected with 2 step verification.
Now normally on any other device/client you would set up an 'application specific password' which I assume will work aOK in for setting up your Android phone.
But as I understand if you have a lockscreen passcode/pattern lock, if you forget the code/pattern you are asked sign in with your Gmail account password to unlock the phone. This is where it confuses me, you would not normally write down an application specific so if you signed into your phone with one that wouldn't work, or does it work if you use your normal 'non specific' Gmail password?
I have also looked and found this video (watch?v=Mu9xflbwMKw can't post links) which says when you are asked to sign in to Gmail you have a 'menu/settings' option which allows you to sign in with a web interface therefore using a one time use code they send you, which then I assume if you forget your lockscreen code/pattern, you would just sign in with your normal Gmail password.
So if you have 2 step verification do you sign in with your normal password with the 'web login' or do you use a one time use password? and what are the implications for a forgotten lockscreen code/pattern?
I would say the worst case scenario is you have to go create a new one-time password on your computer, just to unlock.
AFAIK you'll have to use your Application-specific password.
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
FISKER_Q said:
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
Click to expand...
Click to collapse
That's fantastic news, I'll just log in with an application specific password knowing that I can reset it with the normal password, I've never (touch wood) forgotten a lockscreen passcode but it's better to be safe than sorry.
Thanks guys :good:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
mazdarati2 said:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
Click to expand...
Click to collapse
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
Clarkster said:
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
Click to expand...
Click to collapse
yes it works everywhere. but it didn't when you want to enter your Gmail after you did a reset on your phone, strangely
That's what the one-time passwords are for. You can't use the 2-step code check with the accounts system on Android. So you create a one-time password, following the directions Google gave you when you turned 2-step on.
So the last time I tried selling my phone, took the cash from the guy and he left, he didn't have time to test the device at my place that it's working and he didn't bother since it's in brand new condition.
Next day while I'm at the movies, he calls me and tells me that the phone is asking him to sign in with the account that was previously synced to this device so he asked me for my email and password. My mistake was, I changed the password to something easy then gave it to him. He then tried to login but it would tell him to sign in with the account that was previously synced but this IS the account. That's when I learned that I shouldn't have changed my password as it would lock the device for 72 hous.
Now that the 72 hours have lapsed, I was able to login to the phone using my email and new password. But how do I sell it? how do I remove all this protection BS and make it in such a way that after a factory reset, the new owner can login with his account?
Matrix Leader said:
So the last time I tried selling my phone, took the cash from the guy and he left, he didn't have time to test the device at my place that it's working and he didn't bother since it's in brand new condition.
Next day while I'm at the movies, he calls me and tells me that the phone is asking him to sign in with the account that was previously synced to this device so he asked me for my email and password. My mistake was, I changed the password to something easy then gave it to him. He then tried to login but it would tell him to sign in with the account that was previously synced but this IS the account. That's when I learned that I shouldn't have changed my password as it would lock the device for 72 hous.
Now that the 72 hours have lapsed, I was able to login to the phone using my email and new password. But how do I sell it? how do I remove all this protection BS and make it in such a way that after a factory reset, the new owner can login with his account?
Click to expand...
Click to collapse
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps
saxobully said:
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps
Click to expand...
Click to collapse
thanks, I did that, just making sure there isn't anything else I needed to do
I think you have to remove FRP if you set it up in the first place. If you can remove that, everything should be fine after a factory reset.
saxobully said:
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps
Click to expand...
Click to collapse
that OEM unlock did it!
Cheers
Matrix Leader said:
that OEM unlock did it!
Cheers
Click to expand...
Click to collapse
No problem glad to help.
Hello I've had my s5 for about 8 months I just recently did a hard reset so like any other new cell it asks for a Google account and a Samsung account if you have one...
Well I put Google account and everything is OK.. By the time I punch in my details for the Samsung account it says processing failed. I know it's not my details because I have 1 other Samsung s5mini and has the same I'd and password.
It's basically a paperweight right now it won't let me get passes the 3rd screen (Samsung account loggin)
Please help
I am having the same problem as well. I bought my phone from someone else over a year ago so I am not sure if it wants their account or what. The crazy thing is that if I use an incorrect password it says invalid password, but when I enter the right one I get processing failed. Not sure what to do, can't Odin older firmware
Check youtube for "Bypass Galaxy S5 reactivation lock"
same thing here. when i use the right password says, processing failed. when i use wrong one, it says, wrong password
pain in the butt this thing.
Samsung account username/password (test - validation) this is easy to be performed by a computer logging at Samsung website.
Customer support of Samsung this is amazing, if you contact them.
In case that you do log-in normally in your Samsung account over the web, and when you do that from your phone this Fail, then something is heavily wrong, and also Samsung customer support them will hold the answers about that too.
Check Samsung Account app permission ... grant everything and try again
I spent the last 6 hours on this, but I'm finally up and running. Forgot that reset your pw and wait 24 hours BS. The problem is the older devices don't recognize the 2-factor authentication, which means you have to sneak in the backdoor and turn it on. No need to call 911 either - leave those lines open for real emergencies! Here's the step by step, (assuming I haven't forgotten anything).
1. On login page, select the microphone button. This will take you to keyboard options. Select "set hot keys" and type any text in the field.
2. Highlight the text and tap to select Google Assist. On the menu that pops up, hit the share icon and then Google Drive.
3. Okay, this is the part I'm blanking on, so good luck! Somehow from here, I was able to access an address bar. I suggest clicking around until something pops up.
4. Once you get to an address bar, type in "Quick Shortcut Maker" and install and open the app. This app creates shortcuts to various applications on your device.
5. In the app, select Applications and scroll to "Settings." Voila! You just snuck in the back door. Interestingly, I was able to access all kinds of applications this way - NOT VERY SECURE SAMSUNG!!
6. The irony of this next step will blow your mind. Head over to the "backup and reset" menu and select factory reset. I know, you're probably thinking, "this is how I got here in the first place." That's what makes this SO funny.
7. Before you can perform a factory reset, Samsung asks you to verify your pw. Go ahead and enter it again. You will magically end up behind the curtain where you are prompted to enable 2-FA on your phone. Yay! And now you are logged in.
8. Before restarting go to the "accounts" menu in settings and view and verify your profile info associated with the Samsung account. I went ahead and entered my phone number here just in case that mattered.
9. I did all of the steps above with the sim card out. It still didn't work at this point, but after reloading the sim card, I am back in business!!
Hello!,
Just recently purchased an unlocked S7 SM-G935F phone several weeks back, and got locked of the google account. I can't get password from google because I think the password was compromised. Google refuses to provide the password or reset it. So, my question is how can I modify this phone without having the developers tab tap 7 times get back to it's original firmware? Any advice would be appreciated. Thanks in advance!
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Suspect
Sprov said:
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Click to expand...
Click to collapse
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
JoeJingle92 said:
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
Click to expand...
Click to collapse
Then go back to the Amazon seller and ask him/her.
I'm sorry but if you write here on xda you will likely find people who know what is going on. And anyone would be suspicious if you're asking to bypass a security lock. There are 2 cases, one is that that ain't not your device, the other is that you're so dumb to lock a 700$ device with a password you don't remember saying bull****s like " the password was compromised " or, which is fantastic, " I called Google 4 times" like if they have a number to call to get Samsung assistance. I'm really happy theres no way to acces phone without correct psw, but if you want you can keep waisting your time.Mods please throw away this tief
You forgot or "lost" your Google password? This doesn't sound right.
Why not recover your Google password using their online system?
"I cant recall the password because I probably tossed it away"
Love the "probably". Can be hard to keep track of bulls***.
Make your mind up - find a lie and stick to it. Did you probably toss it away or is the password "compromised"?
Good luck trying to fool anyone in here to help you out with your "problem".
If it was legitimately yours, then you would've set up a fingerprint and not only a password, don't you think that would've been smart? That way you would've not been "locked out of phone". Emphasis on "If it was legitimately yours".
Smell test is clear...
Password was compromised, password was tossed away... sounds legit!
I've actually done what this guy has but I did it on a freshy right outta the box with me swing the first owner. However this does seem suspect I would help if I knew you were the first and only owner but seeing you're not I cant.
I'm in the same boat. My father-in-law somehow got his S7 edge locked and forgot his google password at the same time. He went to a Verizon store, but they only told him to recover via google. He shipped the phone to me to try and help him unlock it. Google password recovery is by 3 methods:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
2) Sends a code to another email associated with the google account. He swears its his daughter's email address, but when we put that code in, google says it doesn't recognize her email as authorized
3) tell google what month & year the account was created. He can't remember that either
At this point, I'm willing to pay someone to fix it. I believe it has the newest Nougat firmware. I tried many suggestions from YouTube, but I can't even get to the menu where you connect to a wifi signal.
Anyone willing to help or just think I stole the phone like the previous guy?
Dave
deptrai1 said:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
Click to expand...
Click to collapse
Put the SIM into another phone and receive the SMS. Simple.
the_scotsman said:
Put the SIM into another phone and receive the SMS. Simple.
Click to expand...
Click to collapse
THANK YOU!. At least I made some progress. Now I find myself in an endless loop...the phone keeps saying "This device was reset. To continue, sign in with a Google Account that was previously synced on this device".
My father-in-law has 2 Google accounts. Having put his sim in my phone, I was able to reset passwords for both of these Google accounts, but the phone doesn't like either of them.
Any more suggestions?
Oh. Without the sim, I was finally prompted to connect to a wifi.
Is it possible that no Google account was synced with this device?
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
thebiggboss180 said:
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
Click to expand...
Click to collapse
I've fixed (can now log in) two of my father-in-law's google accounts. Its just that the phone isn't recognizing either of them now. I don't know if he has a 3rd account of if it was possible to set up the phone without one. I'm on Verizon with an iPhone so I don't know anything about android or google.
Read that you have to wait 24 hours after changing Google password, so I'll try it again tonight.
the scotsman - You are my F*CKING hero! 24 hours after resetting the google password, the S7 edge recognizes it and is now unlocked. My father-in-law (& mother-in-law) thank you.
Dave
My mother sent me a S7 Edge from T-Mobile (SM-G935T) to give my aunt. I received it, removed my mother's e-mail from it, reseted to factory settings and after log-on, FRP popped in. It asked for a email previously configured, so i got my own again and worked just fine. Send it to my aunt that didn't knew how to configure a new email for her and i think she sent for some friends to try it. Everybody apparently got a e-mail there and tried to format, i have no further info about that. The problem is... She sent me the smartphone again and now i can't get passed FRP.
TL;DL: Can't get passed FRP.
FRP lock = To prevent stolen phones to be used. Log in to the Google account you used before wiping.
@Eric1084, the think is that my account is no longer able to log in cause the device was sent to multiple persons that tried and got their account there.
@Eric1084, the think is that my account is no longer able to log in cause the device was sent to multiple persons that tried and got their account there.
You should contact the people you've given access to the phone, and ask whether they forgot to remove their account from the device prior to wiping it. You can ask them to temporarily change their Google account password, so you can log in and remove their account. Any other solution will be attempting to circumvent Samsung's safety measure to prevent stolen phones from being activated/used.