How do I sell my phone? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

So the last time I tried selling my phone, took the cash from the guy and he left, he didn't have time to test the device at my place that it's working and he didn't bother since it's in brand new condition.
Next day while I'm at the movies, he calls me and tells me that the phone is asking him to sign in with the account that was previously synced to this device so he asked me for my email and password. My mistake was, I changed the password to something easy then gave it to him. He then tried to login but it would tell him to sign in with the account that was previously synced but this IS the account. That's when I learned that I shouldn't have changed my password as it would lock the device for 72 hous.
Now that the 72 hours have lapsed, I was able to login to the phone using my email and new password. But how do I sell it? how do I remove all this protection BS and make it in such a way that after a factory reset, the new owner can login with his account?

Matrix Leader said:
So the last time I tried selling my phone, took the cash from the guy and he left, he didn't have time to test the device at my place that it's working and he didn't bother since it's in brand new condition.
Next day while I'm at the movies, he calls me and tells me that the phone is asking him to sign in with the account that was previously synced to this device so he asked me for my email and password. My mistake was, I changed the password to something easy then gave it to him. He then tried to login but it would tell him to sign in with the account that was previously synced but this IS the account. That's when I learned that I shouldn't have changed my password as it would lock the device for 72 hous.
Now that the 72 hours have lapsed, I was able to login to the phone using my email and new password. But how do I sell it? how do I remove all this protection BS and make it in such a way that after a factory reset, the new owner can login with his account?
Click to expand...
Click to collapse
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps

saxobully said:
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps
Click to expand...
Click to collapse
thanks, I did that, just making sure there isn't anything else I needed to do

I think you have to remove FRP if you set it up in the first place. If you can remove that, everything should be fine after a factory reset.

saxobully said:
I am not sure if this is correct but I think you need to enable OEM UNLOCK.
This is accessed in developer options. You can enable developer options in settings. About device. Software info. Then tap on build 5 times to enable go back to settings and you should see developer options. Inside you will find OEM unlock. Let me know if it helps
Click to expand...
Click to collapse
that OEM unlock did it!
Cheers

Matrix Leader said:
that OEM unlock did it!
Cheers
Click to expand...
Click to collapse
No problem glad to help.

Related

[Q] Android, 2 step verification and the lockscreen

I'm thinking of buying this phone and it will be my first Android phone ever.
When you first set up an Android phone it asks you to sign into your Gmail, all well and good, I have a Gmail and have it protected with 2 step verification.
Now normally on any other device/client you would set up an 'application specific password' which I assume will work aOK in for setting up your Android phone.
But as I understand if you have a lockscreen passcode/pattern lock, if you forget the code/pattern you are asked sign in with your Gmail account password to unlock the phone. This is where it confuses me, you would not normally write down an application specific so if you signed into your phone with one that wouldn't work, or does it work if you use your normal 'non specific' Gmail password?
I have also looked and found this video (watch?v=Mu9xflbwMKw can't post links) which says when you are asked to sign in to Gmail you have a 'menu/settings' option which allows you to sign in with a web interface therefore using a one time use code they send you, which then I assume if you forget your lockscreen code/pattern, you would just sign in with your normal Gmail password.
So if you have 2 step verification do you sign in with your normal password with the 'web login' or do you use a one time use password? and what are the implications for a forgotten lockscreen code/pattern?
I would say the worst case scenario is you have to go create a new one-time password on your computer, just to unlock.
AFAIK you'll have to use your Application-specific password.
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
FISKER_Q said:
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
Click to expand...
Click to collapse
That's fantastic news, I'll just log in with an application specific password knowing that I can reset it with the normal password, I've never (touch wood) forgotten a lockscreen passcode but it's better to be safe than sorry.
Thanks guys :good:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
mazdarati2 said:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
Click to expand...
Click to collapse
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
Clarkster said:
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
Click to expand...
Click to collapse
yes it works everywhere. but it didn't when you want to enter your Gmail after you did a reset on your phone, strangely
That's what the one-time passwords are for. You can't use the 2-step code check with the accounts system on Android. So you create a one-time password, following the directions Google gave you when you turned 2-step on.

Locked out of Phone, No Google Password

Hello!,
Just recently purchased an unlocked S7 SM-G935F phone several weeks back, and got locked of the google account. I can't get password from google because I think the password was compromised. Google refuses to provide the password or reset it. So, my question is how can I modify this phone without having the developers tab tap 7 times get back to it's original firmware? Any advice would be appreciated. Thanks in advance!
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Suspect
Sprov said:
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Click to expand...
Click to collapse
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
JoeJingle92 said:
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
Click to expand...
Click to collapse
Then go back to the Amazon seller and ask him/her.
I'm sorry but if you write here on xda you will likely find people who know what is going on. And anyone would be suspicious if you're asking to bypass a security lock. There are 2 cases, one is that that ain't not your device, the other is that you're so dumb to lock a 700$ device with a password you don't remember saying bull****s like " the password was compromised " or, which is fantastic, " I called Google 4 times" like if they have a number to call to get Samsung assistance. I'm really happy theres no way to acces phone without correct psw, but if you want you can keep waisting your time.Mods please throw away this tief
You forgot or "lost" your Google password? This doesn't sound right.
Why not recover your Google password using their online system?
"I cant recall the password because I probably tossed it away"
Love the "probably". Can be hard to keep track of bulls***.
Make your mind up - find a lie and stick to it. Did you probably toss it away or is the password "compromised"?
Good luck trying to fool anyone in here to help you out with your "problem".
If it was legitimately yours, then you would've set up a fingerprint and not only a password, don't you think that would've been smart? That way you would've not been "locked out of phone". Emphasis on "If it was legitimately yours".
Smell test is clear...
Password was compromised, password was tossed away... sounds legit!
I've actually done what this guy has but I did it on a freshy right outta the box with me swing the first owner. However this does seem suspect I would help if I knew you were the first and only owner but seeing you're not I cant.
I'm in the same boat. My father-in-law somehow got his S7 edge locked and forgot his google password at the same time. He went to a Verizon store, but they only told him to recover via google. He shipped the phone to me to try and help him unlock it. Google password recovery is by 3 methods:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
2) Sends a code to another email associated with the google account. He swears its his daughter's email address, but when we put that code in, google says it doesn't recognize her email as authorized
3) tell google what month & year the account was created. He can't remember that either
At this point, I'm willing to pay someone to fix it. I believe it has the newest Nougat firmware. I tried many suggestions from YouTube, but I can't even get to the menu where you connect to a wifi signal.
Anyone willing to help or just think I stole the phone like the previous guy?
Dave
deptrai1 said:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
Click to expand...
Click to collapse
Put the SIM into another phone and receive the SMS. Simple.
the_scotsman said:
Put the SIM into another phone and receive the SMS. Simple.
Click to expand...
Click to collapse
THANK YOU!. At least I made some progress. Now I find myself in an endless loop...the phone keeps saying "This device was reset. To continue, sign in with a Google Account that was previously synced on this device".
My father-in-law has 2 Google accounts. Having put his sim in my phone, I was able to reset passwords for both of these Google accounts, but the phone doesn't like either of them.
Any more suggestions?
Oh. Without the sim, I was finally prompted to connect to a wifi.
Is it possible that no Google account was synced with this device?
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
thebiggboss180 said:
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
Click to expand...
Click to collapse
I've fixed (can now log in) two of my father-in-law's google accounts. Its just that the phone isn't recognizing either of them now. I don't know if he has a 3rd account of if it was possible to set up the phone without one. I'm on Verizon with an iPhone so I don't know anything about android or google.
Read that you have to wait 24 hours after changing Google password, so I'll try it again tonight.
the scotsman - You are my F*CKING hero! 24 hours after resetting the google password, the S7 edge recognizes it and is now unlocked. My father-in-law (& mother-in-law) thank you.
Dave

Got this Unlock Bootloader Issue

Got this after trying to unlock my bootloader, I applied for unlock bootloader on 14th May and got permission to unlock my devicd on 15th may, and I tried to unlock my device today on 22nd May still I'm not able to unlock my device. I'm attaching screenshot of what I have got. It says account is not binded etc
I used another Sim on my mobile and created a new account, applied for unlocking bootloader, within minutes I got unlocking permission. I attached both applied msg and got permission message. Shall I try my luck with new account now?
Within 8 minutes of application I got permission for unlocking, for my first account also I got permission in 6 hours that is on 15th, it's 22rd now still with that account im not able to unlock and getting message of account binding issue.
Now I created new account few minutes before shall I try my luck now or when.
Why are you applying so many times if you already have permission? You are just confusing matters.
Whenever you receive permission, you have to wait a week before unlocking your bootloader. That means you should be able to unlock your bootloader with the first permission you received. If you apply again, then you must wait another week and so on and so forth. Also, the SIM card/phone number must match the one you used when you applied otherwise you won't be able to unlock.
Also, in all this recital, you never said whether you did bind your account when you were asked to do so. So, what is it? Did you bind your account or didn't you bind your account?
joe34 said:
Why are you applying so many times if you already have permission? You are just confusing matters.
Whenever you receive permission, you have to wait a week before unlocking your bootloader. That means you should be able to unlock your bootloader with the first permission you received. If you apply again, then you must wait another week and so on and so forth. Also, the SIM card/phone number must match the one you used when you applied otherwise you won't be able to unlock.
Also, in all this recital, you never said whether you did bind your account when you were asked to do so. So, what is it? Did you bind your account or didn't you bind your account?
Click to expand...
Click to collapse
Binding is adding Account in Mi Account, I have added, I waited 8 days after Getting permission.
I clearly stated a waited for over a week, you mentioned wait a week, I waited for over 1 week since I got permission. When I tried today it says account is not bonded when that account is already added with my device.
johnstevenjs said:
Binding is adding Account in Mi Account, I have added...
Click to expand...
Click to collapse
Oh, sorry. I must have missed that somewhere.
johnstevenjs said:
I clearly stated a waited for over a week, you mentioned wait a week, I waited for over 1 week since I got permission. When I tried today it says account is not bonded when that account is already added with my device.
Click to expand...
Click to collapse
Applying again and again is certainly going to get you nowhere fast. There is a correct procedure to follow. Based on your description, you should file a complaint. And if you don't know how to file a complaint, a little research would do good.
Hey guys i was also having the same problem.. but now i know what to do if you are having any problem with bootloader feel free to ping me on whatsapp on this no- +91 9804106547 . I'll surely help you to unlock your bootloader.
I Think You Wait For Some time
1. Bind only one account that have unlock permission
2. After binding turn on "Find Device" on mi cloud.
3. Goto mi cloud page on pc and make sure you can see only one device which you want to unlock.
4. Also make sure that mi cloud shows that device as online when the mobile is connected to internet.
5. Wait for 7 to 10 days. Don't change the binded account or adding new account.
6. Now you can unlock your device.
Note: it is recommended to use the account which is created when you first time unboxed your mobile.
dineshthangavel47 said:
1. Bind only one account that have unlock permission
2. After binding turn on "Find Device" on mi cloud.
3. Goto mi cloud page on pc and make sure you can see only one device which you want to unlock.
4. Also make sure that mi cloud shows that device as online when the mobile is connected to internet.
5. Wait for 7 to 10 days. Don't change the binded account or adding new account.
6. Now you can unlock your device.
Note: it is recommended to use the account which is created when you first time unboxed your mobile.
Click to expand...
Click to collapse
According to you all these we can do but when? If account gets binded only right. Account is not at all binding. Only problem is account is not binding, showing error, followed each and everything and still account is not binding, when trying to unlock we get Developers - account - not binded, when trying to bind it says error. I kept complaint to MI regarding this issue.
johnstevenjs said:
According to you all these we can do but when? If account gets binded only right. Account is not at all binding. Only problem is account is not binding, showing error, followed each and everything and still account is not binding, when trying to unlock we get Developers - account - not binded, when trying to bind it says error. I kept complaint to MI regarding this issue.
Click to expand...
Click to collapse
I don't understand.
joe34 said:
I don't understand.
Click to expand...
Click to collapse
I mean he says to bind the account and follow the procedure, main problem is account is not at all binding, this problem is caused to many users, error while adding account in settings - developer options.
Yes I'm getting an errror in binding account, else everything is just fine, I've done everything mentioned and waited for 8 days. But in thre developers option, there is "add account and device" option, clicking on which, it shows an error. So what should I do for this.
moonsmart00712345 said:
Yes I'm getting an errror in binding account, else everything is just fine, I've done everything mentioned and waited for 8 days. But in thre developers option, there is "add account and device" option, clicking on which, it shows an error. So what should I do for this.
Click to expand...
Click to collapse
I don't understand this problem. I had changed my ROM to AOKP. So I can't re produce this problem. But you can just add your account through settings-mi account.
Just like adding a google account.
dineshthangavel47 said:
I don't understand this problem. I had changed my ROM to AOKP. So I can't re produce this problem. But you can just add your account through settings-mi account.
Just like adding a google account.
Click to expand...
Click to collapse
It may be like adding a google account but, clicking on it shows a toast with a number on it: 86012 followed by some Chinese text. And so it fails to bind the account, hence when unlocking through the unlocking tool, it stops at 99% and she was an error "failed to bind the account and device"..

Helping buyer turn off my FRP lock

Hello,
My wife and I recently sold our Sprint S7 Edge phones on eBay. I factory wiped them and dropped them in the mail. I was contacted by the buyers saying they cannot get them activated or turned on because of some kind of Google lock. I've never heard of this until I was contacted. In the old days, you just wiped them and went on your way. I did some quick research and discovered that FRP is a thing. I obviously want to help these buyers get the items that they bought working. I doubt it is as easy as clicking remove access to the devices via https://myaccount.google.com/device-activity because it is probably some sort of local protection? I don't want to give 2 strangers my password, but I read about changing my password to something temporary and then giving that person my login and utilizing 2 pass authentication to allow the device to get cleared and then changing my password to something I actually want again. I used the money from the sale of my phones to purchase the new phones so I really can't just afford to refund the phones and take them back. Is there something Google customer service can do?
thanks,
-c
I'm pretty sure they are gonna need a password, unless we have a bypass frp guide here on xda
So I reset the password to a junk password for the purposes of sharing. I'm thinking this should work.
1. let him enter the junk password.
2. when I get the 2fa popup say "yes"
3. once I accept that device, promptly change the password and say "log out all devices on this account"
4. reset password to something I actually want
5. he can set his own google account on the device
This google account has no financials or anything. I'm thinking that step 3 performed seconds after the 2fa prompt should be enough
What say you?
-c
ccattie said:
So I reset the password to a junk password for the purposes of sharing. I'm thinking this should work.
1. let him enter the junk password.
2. when I get the 2fa popup say "yes"
3. once I accept that device, promptly change the password and say "log out all devices on this account"
4. reset password to something I actually want
5. he can set his own google account on the device
This google account has no financials or anything. I'm thinking that step 3 performed seconds after the 2fa prompt should be enough
What say you?
-c
Click to expand...
Click to collapse
This will work fine. once the account logs in once, it will ask the owner of the phone if they want to save the account or not (if they have malicious intent then may click on yes) so once you confirmed they got passed the lock and you accepted the login 2fa prompt, immediately change password then log out of all devices.
That is the plan. I'll have the device manager up on my computer and once the 2FA goes through, I'm going to change the password revoke access on all my devices for good measure. I'll just log back in after.
I really wish Google had something in their system to account for this. My sister did something similar with an iphone and was able to "ok it" on a webpage and release the device.
-c
driverdis said:
This will work fine. once the account logs in once, it will ask the owner of the phone if they want to save the account or not (if they have malicious intent then may click on yes) so once you confirmed they got passed the lock and you accepted the login 2fa prompt, immediately change password then log out of all devices.
Click to expand...
Click to collapse
Well this worked - so if it comes up folks this is how to resolve it.
-c

Problem with google account

Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
BrandonAKG said:
Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
Click to expand...
Click to collapse
Sorry, but FRP is no longer "easy to bypass". If the google account is one of a family account, you might be able to use the password manager in Chrome to find the account login and password.
Yeah, I tried with both of the accounts but none works pretty weird situation

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