Notification says cable charging but charges same time as fast charging - Samsung Galaxy S8 Questions and Answers

Hello, i have an S8 and today i noticed while it was being charged that the notification says Cable Charging and not Fast Charging but the same estimated time as Fast Charging, i tried cleaning the socket and i tried another charger and it doesn't change, i tried my charger on another S8 and it fast charges normally, and now i tried charging it again but at first it said Fast Charging for like 2 seconds but then somehow for about half a second it stopped charging and then started charging again but back to Cable Charging
so is this a hardware issue? or is it a software issue?
if it is a hardware issue is it a serious one? is it the port or the motherboard electricity?
if anyone has any information about this please provide me with it because i have less than a month left in my warranty and if it's a serious issue i will to send it to warranty before it's over
thank you in advance

+1
Having exactly the same issue.

side_flip15 said:
+1
Having exactly the same issue.
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Click to collapse
for how long have you been having this issue?

Gasser.Atef said:
for how long have you been having this issue?
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Click to collapse
Two months more or less.

side_flip15 said:
Two months more or less.
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Click to collapse
did something happen to the phone before it happened? like did you drop it or did it get wet or something?

I noticed this also. For me it happens when I use third party cords and wall plug.

Dreadsta5889 said:
I noticed this also. For me it happens when I use third party cords and wall plug.
Click to expand...
Click to collapse
that's what's driving me crazy, i'm not using 3rd party cords or wall plugs, i'm using the original ones

+1 Have the exact same issue since 2 days on my S8
Did you guys get this issue fixed ? what was the underlying cause and what was the fix?
Thanks in advance.

Still have this issue, wondered if anyone ever fixed it?

Same thing here...

Anybody try to clean out there type c port. Their noted to collect dirt dust and grime worse the other types

I know the only method which might be helpful.
Got to Settings > Apps > Show System Apps(you will find in top right 3 dots) > find "USBSettings" > storage > clear data and cache data. Than reboot your device and check if it works.
Sent from my SM-G950F using Tapatalk

Related

Nexus 4 doesn't charge anymore

hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Charging
borsa1994 said:
hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Click to expand...
Click to collapse
Well I had with my old phone the same problem but I recognized that there was some dirt in the charging port of the phone.
I removed this with my nail and it worked again.
Probably it won't help you but you'll never know
Try connecting the charge cable to a USB port on your computer for a few hours. You may not see anything right away but eventually the phone will begin to charge.
i got this issue few days back..the charging was slow..cant even reach 100 when im on the phone..its pathetic..swap with my old lg phone model cable bam!the old cable built was much rugged compared to nexus 4..
I have exactly the same problem - when it ran out of power today, it switched itself off normally, and then when I inserted the cable, it didn't charge. not even the battery animation thing came up!
I hope somebody can find a solution.
Oh yeah, and I checked in the port for dust, and used countless alternate wires and power adapters
dli615 said:
I have exactly the same problem - when it ran out of power today, it switched itself off normally, and then when I inserted the cable, it didn't charge. not even the battery animation thing came up!
I hope somebody can find a solution.
Oh yeah, and I checked in the port for dust, and used countless alternate wires and power adapters
Click to expand...
Click to collapse
When you run the battery all the way down it takes a while to start a charge. Just leave it plugged in for a while and it'll go. I'm not sure if it does this every time because I don't drain my phone to 0% but it has happened before on my old phone and I've seen it happen to iphones as well.
Same problem
borsa1994 said:
hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Click to expand...
Click to collapse
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
sboege said:
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
Click to expand...
Click to collapse
Try pressing the power button and immediately the low volume, wait like 3 to 5 seconds and it'll restarts. Not the first time this happens to me and wish to know what's going on! don't know if there's an app that's doing this or hardware issue...
Try cleaning the port like mentioned. There's videos in YouTube
Sent from my Nexus 4 using xda app-developers app
sboege said:
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
Click to expand...
Click to collapse
ahh this problem...i had the exact same problem with my gnex...its just that the metal plate of the micro usb port of your phone has bent down a bit which is why it doesnt charge...the easiest way to fix that is to take something flat and lift the metal plate gently..not too much otherwise you'll break it...just lift it up slightly and it should charge normally then...Hopefully :fingers-crossed:

Not able to charge

Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.
streetracer8605 said:
Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.
Click to expand...
Click to collapse
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Click to expand...
Click to collapse
I'll give it a shot if it continues, I'm rooted so I can easily back up my apps and such
streetracer8605 said:
Sometime a reboot fixes it, but not always.
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Click to collapse
That is the problem with intermittent behavior. It is difficult to say that "after" is caused by "before" because you don't know when the intermittent behavior will show up and when it will not. Any experiment in the presence of an intermittent behavior runs the risk of coming to a conclusion that is an "ex post facto fallacy".
I suppose your hypotheses of a damaged or loose USB connector is the most probable, given everything else you mentioned, although since you don't have a second Samsung/OEM charger, a problem with that specific charger can't be ruled completely out.
Note that the USB 3.0 Micro-B connector "extra" pins (the part of the connector which is not used by a USB 2.0 micro connector) doesn't have power/ground in it (there is a shield ground, but this isn't the same thing as the power supply ground)... so your tests with a USB 2.0 cable don't resolve anything about the connector, but do indicate that the problem is probably not your Samsung OEM USB 3.0 cable.
Those mini-usb connectors are pretty horrid mechanically for devices that need to be plugged in several times daily; I guess the phone industry assumes that consumers will toss their devices after two years, so the power connector only needs to survive about 1000 - 2000 plug-in/removal events.
The only conclusive way to eliminate the possibility that you simply have a failing USB connector would be to use a spare battery charger - and that means buying both a charger and a spare battery if you want your phone on almost 24/7.
Sorry I'm not more help.
Common issue. New cable may be needed.
My 2 cents...i had this problem while using custom rom..however, taking the battery out for about 30 sec..switching back to stock Rom using safestrap rebooted and it all went back to normal charging ok. Went back to custom rom again no issues after that...
Sent from my SM-N900V using Tapatalk
Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Click to expand...
Click to collapse
I tired this last night and unfortunately it didn't fix the issue. I have multiple OEM chargers and none of them are working correctly. Once my wife gets home today I'll try her cable to see if it makes a difference. I'm really hoping I can get this figured out because I have never received a good refurbished phone from vzw under warranty. I may even resort to just using the wireless charging and ordering the oem battery/external charger combo. Has anyone ever replaced the port itself?
@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck
bftb0 said:
@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck
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Click to collapse
I found some videos on youtube of people replacing them, it seems like it's one of the easier parts to replace on the phone. I'll probably give it a try. I'll post the result if that fixes my issue. From doing some reading about the part, it is semi carrier specific because where the antenna cable goes. I'm hoping to get this done sometime this week. For now I'm just using my wireless charger to make due.
streetracer8605 said:
From doing some reading about the part, it is semi carrier specific because where the antenna cable goes.
Click to expand...
Click to collapse
That does make a bit of sense.
If you find a supplier for the SM-N900V part and it's in the same price range, send me a PM with the link... I might buy one on speculation (I typically don't buy a new phone every two years so it might be a good idea to have a spare part on hand just in case the port goes bad).
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
Click to expand...
Click to collapse
I'm glad you were able to fix it yourself.
streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
Click to expand...
Click to collapse
Good news! Do you have a URL for the part supplier?
I experienced this today with my Note 3. I have all kinds of charging cables and right now after a few reboots a random USB 3.0 charger that I got from Amazon is doing the job. I noticed the phone no longer charging when I plugged it into the USB 3.0 port in my computer last night but I was doing a heavy amount of tethering so I didn't think all that much of it at the time.

Display keeps turning on while charging

Hi does anyone else have an issue while charging the phone where the display keeps turning on every 10 seconds and then turns itself off?
Bill
No. It sounds like a third party app is causing that.
To check, boot into safe mode and try again.
That happens with one of my wireless chargers. I guess when hits 100% then drops and back to 100% Not sure if your using wireless or not.
I was not on a wireless charger, on the other hand I was on my old HTC changer that I have on another room. Was not doing it from what I noticed with the Samsung charger.
*** tried a different HTC charger and it seems to have stopped turning on, wonder if that HTC charger is throwing out different power
Deltatristar500 said:
I was not on a wireless charger, on the other hand I was on my old HTC changer that I have on another room. Was not doing it from what I noticed with the Samsung charger.
*** tried a different HTC charger and it seems to have stopped turning on, wonder if that HTC charger is throwing out different power
Click to expand...
Click to collapse
Or maybe it's got a short in it. My car charger was doing this on and off this morning. And I can tell the wires going into the base are going bad.
Sent from my SM-G935V using Tapatalk
Deltatristar500 said:
Hi does anyone else have an issue while charging the phone where the display keeps turning on every 10 seconds and then turns itself off?
Bill
Click to expand...
Click to collapse
Yes I have this issue! I just bought this phone a week ago. I've been using the fast charger included with it. Every time I charge with the fast charger, no matter if the phone is on or off, the display will turn on and off every 10 seconds or so like it keeps getting disconnected/reconnected from charging. I tried charging my phone with a regular phone charger and the display no longer turns on and off. What's going on?
Deltatristar500 said:
Hi does anyone else have an issue while charging the phone where the display keeps turning on every 10 seconds and then turns itself off?
Bill
Click to expand...
Click to collapse
Yes, been having this issue as well (happened before I rooted). Only happens when I use my old HTC chargers, doesn't happen with the included Samsung fast charger, or a 3rd party wireless charger. Have tried turning off fast charging in Settings, disabling the Stay Awake when charging option, and charging in Safe Mode - makes no difference. Would be great to know what causes it!
Yes I'm having same issue! Only when I use my old HTC charger! Any other one it doesn't do this! Would love to know a resolution!
Its the older chargers, like the HTC, not having sufficient current for the S7s bigger battery.
Probable solution
I had the same issue with my S7. A week after buying it the display kept lighting up randomly during charging. I switched chargers to an older Huawei and the issue went away. Last week the issue came back. I tried blocking apps but it did not work. What worked for me was clearing the USB cache. Settings > Apps > Show system apps > Enabled > Search for USBsettings > Storage > Clear data and cache. PS - This also works if the phone wont charge due to moisture detection.
I had the same issue with my Samsung S7 Edge while charging using one of my dual monitor's USB Port. I just switched to another USB Port and it stopped doing it.
Weshp, thanks for your very specific answer. It seemed like it was working (my phone stayed off for a longer pause), but after about a minute, it started coming on and off again and when I check, there's data in the USBsettings again. If you have any other ideas, I'd love to know.
My Galaxy S7 has been doing this on and off for a long time. I suspect the cause is overheating because the battery is charging too fast. The lower power chargers won't charge as fast so they won't heat up the battery. If I'm wrong, I'd sure like to know how to fix it.
I can't find the path to clearing the cache so I haven't tried that.

Charger not working

Hey I'm trying to get some help on this. I got this phone about 3 weeks ago and 2 days ago I noticed that my phone wouldn't charge. I plugged it in using the stock charger into numerous sockets and no dice. The USB cable works fine tho. But whenever I clear the cache, or restart sometimes it'll start charging. Is anyone else having this issue? Is it a software issue, issue with the charger? And if it is a charger issue would anyone know a alternative fast charger solution on amazon or anything I should order? I googled and saw some say its software, some say it's the charger so I'm confused. Thanks.
Psych0t1c20 said:
Hey I'm trying to get some help on this. I got this phone about 3 weeks ago and 2 days ago I noticed that my phone wouldn't charge. I plugged it in using the stock charger into numerous sockets and no dice. The USB cable works fine tho. But whenever I clear the cache, or restart sometimes it'll start charging. Is anyone else having this issue? Is it a software issue, issue with the charger? And if it is a charger issue would anyone know a alternative fast charger solution on amazon or anything I should order? I googled and saw some say its software, some say it's the charger so I'm confused. Thanks.
Click to expand...
Click to collapse
Is the phone under warranty still if so I would contact them
I got it from best buy so no.
Anybody?
Have you rebooted the phone? I had this issue where it wouldn't charge using a USB C to C charger, but would charge with an A to C cable. A reboot fixed the problem.

Very bizarre battery problem with my Note 4

Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Fonejackerjon said:
Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Click to expand...
Click to collapse
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Trex888 said:
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Click to expand...
Click to collapse
​Thanks but tried that and it say's 'invalid mmi code.' Tried factory reset as well still no joy. I just don't get it sometime it will charge for 10 minutes then just stop for no reason. Also when phone swtiched off it doesn't charge at all but vibrates intemittently. Any other suggestions? Thanks for your help.
grsjohn said:
Maybe your charging connector has a problem, test your battery in another phone
Click to expand...
Click to collapse
Thanks but I have three different batteries for my Note 4 and they all do this. I fear there is something wrong with the connector in my phone, although it doesn't explain why it will charge for longer sometimes than others, this is what annoys me, its totally random!!! last night I got a full charge out of my phone, today, tried charging and nothing!!!
This is genuine mystery, has my phone got a virus or something?? Why does it charge sometimes then not other times?
I don't want to give up my Note 4 I love the damn thing, any further help would be appreciated with virtual alcohol!
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
​
Kinsman-UK said:
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
Click to expand...
Click to collapse
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Fonejackerjon said:
​
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Click to expand...
Click to collapse
I use wireless charging every day, never used the USB port except occasionally to copy large files over and to activate Helium for backup. It does, of course, take longer to charge, but I have a couple of wireless chargers about and just set the phone on whenever I'm near one. Phone rarely drops below 50% charge except if I'm out all day.
You need one of these, once you put the back cover on you'll hardly know it's there - I have a UAG case on too, so it's basically invisible:
https://www.amazon.com/N4-SlimPWRcard-integrated-compatible-recommended/dp/B00OFKS66G
and a wireless charger like one of these:
https://www.amazon.com/Wireless-Charger-CHOETECH-Charging-Samsung/dp/B017U9FVKW
Hope this helps.
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
3kgt said:
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
Click to expand...
Click to collapse
Very annoying problem and one that frustrates me because its random! I got it charging for 25 minutes tonight before it, all of a sudden for no reason stops at 44%....
However I today received an external charger that I bought of eBay for a mere £5.99 it's great. Although it means I have to keep swapping batteries, it's by far the most cost effective solution. Until I see a phone that is a significant leap above the Note 4 I refuse to upgrade which, quite frankly the S.7 isn't...

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