Database Users

Boot Loop - ZE550KL

Hello guys,
Sorry for my bad English
My phone just turned off even if the battery is almost full. When I turned it on its stuck in a boot loop. Sometimes it's goes to a screen where it would say process not responding. It's still on the stock ROM and recovery. I didn't try to root it or flash anything on it.
I tried some troubleshooting like flashing the firmware from the Asus website but it didn't work. Please help

Have you try flashing from Micro SD card in stock recovery?

M Huzaifah said:
Have you try flashing from Micro SD card in stock recovery?
Click to expand...
Click to collapse
Thank you for the reply bro. I already did and it's still not working.

To reset the phone in cases like this, one could also use fastboot.
Boot in fastboot mode by pressing VolumeUp button while switching on the phone, then connect the phone to a PC with a usb cable (you must have fastboot/adb drivers installed). You can now open a command prompt and use the commands:
Code:
fastboot erase cache
fastboot erase userdata
fastboot erase system
The second command erase all the user's data on the phone.
The last command erases the operating system and you must install the full firmware in zip format from the recovery afterward (with a microSD card or with a PC via ADB sideload).

you can install custom recovery?

I had a boot loop issue too. I could solve it by entering fastboot and trying using the defaut roms boot.img through fastboot. You can extract the boot.img from any firmware image file from the Asus site.
Code:
fastboot boot boot.img

BubuXP said:
To reset the phone in cases like this, one could also use fastboot.
Boot in fastboot mode by pressing VolumeUp button while switching on the phone, then connect the phone to a PC with a usb cable (you must have fastboot/adb drivers installed). You can now open a command prompt and use the commands:
Code:
fastboot erase cache
fastboot erase userdata
fastboot erase system
The second command erase all the user's data on the phone.
The last command erases the operating system and you must install the full firmware in zip format from the recovery afterward (with a microSD card or with a PC via ADB sideload).
Click to expand...
Click to collapse
After these commands, had to do a wipe data/factory reset prior to update from sd card (adb sideload not work at alll).
but no luck, keep boot looping...
---------- Post added at 11:26 PM ---------- Previous post was at 11:23 PM ----------
sofamensch said:
I had a boot loop issue too. I could solve it by entering fastboot and trying using the defaut roms boot.img through fastboot. You can extract the boot.img from any firmware image file from the Asus site.
Code:
fastboot boot boot.img
Click to expand...
Click to collapse
this command result error:
downloading 'boot.img'...
OKAY [ 0.796s]
booting...
FAILED (remote: unlock device to use this command)
finished. total time: 0.802s
used this instead: fastboot flash boot boot.img (with boot.img extracted from firmware)
target reported max download size of 268435456 bytes
sending 'boot' (24547 KB)...
OKAY [ 0.813s]
writing 'boot'...
OKAY [ 0.733s]
finished. total time: 1.550s
but my case is serious, giving up

maybe you should unlock the bootloader before trying those commands

why don't u try, adb sideload option once, give it a try

i dont know what firmware my dads ze550kl is...
and it is bootlooping continously....
what is best files to flash via recovery update from sd card method?
i want to save my dads internal memory

Try this:
fastboot boot recovery.img
Click to expand...
Click to collapse
This may result an error if you don't flash the right file,it depends on your firmware version. I have a file that works on lolipop (twrp.).

I had the same issue, as my device was on warranty period i took it to the service centre and they said the mother board is damaged

Im facing the same problem I installed a new ROM from SD card and it was successfully done but the phone is still stuck in boot loop and unfortunately my USB debugging is disabled my bootloader is locked and my phone is not rooted and it's in stock recovery can anyone please help me

BubuXP said:
To reset the phone in cases like this, one could also use fastboot.
Boot in fastboot mode by pressing VolumeUp button while switching on the phone, then connect the phone to a PC with a usb cable (you must have fastboot/adb drivers installed). You can now open a command prompt and use the commands:
Code:
fastboot erase cache
fastboot erase userdata
fastboot erase system
The second command erase all the user's data on the phone.
The last command erases the operating system and you must install the full firmware in zip format from the recovery afterward (with a microSD card or with a PC via ADB sideload).
Click to expand...
Click to collapse
heyy, even i deleted recovery by using
fastboot erase recovery
then, after that my phone stucked on fastboot mode..
and when i flash the recovery , it finished propery but there is nothing happen in my phone still stucked into fastboot mode..
when i press power+volume(-) only fastboot mode is opened..
what to do now??
how to reinstall bootloader (recovery or twrp)??
plz help guyzz//:crying::crying:

I face the same bootloop problem with my mother's cellphone. The bootloader is locked and USB debug is disabled.
I tried to flash stock img via adb sideload, and although it succeed, after factory reset in Recovery (and pull battery several time) I could finally get into the "setup wizard" of Android system.
However, the system will go into bootloop again when the wizard goes to "wifi" setup. The phone will not go into setup wizard again unless I do a factory reset (and battery pull) again...
It seems there are some hardware failure at Wifi component (Since I already erase all \data, \cache), and this failure caused reboot of the system...
Any idea?

mayankarya837 said:
heyy, even i deleted recovery by using
fastboot erase recovery
then, after that my phone stucked on fastboot mode..
and when i flash the recovery , it finished propery but there is nothing happen in my phone still stucked into fastboot mode..
when i press power+volume(-) only fastboot mode is opened..
what to do now??
how to reinstall bootloader (recovery or twrp)??
plz help guyzz//:crying::crying:
Click to expand...
Click to collapse
hey did u finnd any solution for this>???

Huawei p8 lite Bootloop Fix

so i had a p8 lite wich i tried rooting and it got stuck in a bootloop.
this worked for me
WARNING: this does delete everything you have (actually that is already gone)
(read all the way before doing anything)
first i set up adb & fastboot on my pc
https://youtu.be/UN7XW4HnFT8
2nd i downloaded stock firmware from huawei site ( you can also get this from rootjunky)
3rd i used HuaweiUpdateExtractor to get the recovery boot system and cust out (out of UPDATE.APP the one from the firmware)
4th i booted my phone into fastboot (i connected my phone to my pc first because otherwise i couldnt get into fastboot mode)
5th u start the command prompt in the adb&fastboot folder and type these commands (if you dont have custom recovery or custom roms you can skip to 5(i think i didnt do those)) :
1 adb devices (if it doesnt find it wait some time or reconnect it it will pop up sometime)
2 fastboot erase cache
3 fastboot flash boot BOOT.img
4 fastboot flash recovery RECOVERY.img
5 fastboot flash system SYSTEM.img
the system .img is too big so it will go in 6 parts and will often fail but just keep trying make sure to wait long enough because maybe it is still busy
6adb reboot
it should start up now.
these steps worked for me also when i did step 2 i could get into Erecovery wich i could before but now i could erase cache and something else and do a factory reset just press erase on everything then continu

https://forum.xda-developers.com/showpost.php?p=72567024&postcount=5

Mine is stucked too on "device is booting" is it really working ?
I was going to hang myself ...
---------- Post added at 10:21 PM ---------- Previous post was at 10:04 PM ----------
fastboot flash cust cust.img
returned me FAILED (remote: partition error)
Any idea ?

boot.recovery and system images all give me error Failed (remote:command not allowed ) Any advice ? Thanx

Wezdroid51 said:
boot.recovery and system images all give me error Failed (remote:command not allowed ) Any advice ? Thanx
Click to expand...
Click to collapse
yes i had that too in the beginning.
but i dont remember what i did.
i thing i just cleared chache and stuff using adb .
but anyway just keep trying the first few times i loaded them didnt work either

will try it
Hi Jan thanx will try it and let you know . Coz currently my device can only go into fastboot and rescue mode nothing else and with commands I can only use fastboot commands ofcoz and not adb commands coz my device is not in debug mode .

Same problem here
i get remote:command not allowed every time i want to use "fastboot flash boot boot.img"
Anyway to fix it ?

Unlock the bootloader again guys

please help me i hase emui 4..1
and i install twrp 4.1 and when i install nougat i install
supersu_v2.79_sr2 then
update_2 but when istall update it stop on writinh ratio i shut dun the phone but no login to twrp or to stock recovery
help me plaese
i flashed twrp from SRKTool the phone bootloop and i canot poweroff please help me
i was on 4.1 and i was unlock bootloader and twrp and i was insall nougat l29c185b560 wich have 3 files
supersu_v2.79_sr2 ----update_2------update_data_full_hw_meafnaf
when i flash update.zip in twrp it stop install on ratio i sutdown the phone and now the phone
is bootloop and not shutdown i try flash many recovery same problem my phone
is l29c185b--
https://forum.xda-developers.com/mat...icial-t3556789
I canot power off my phone but when I waited until the battery was discharged but the phone restart alone
I use method two by flash .img cust complet recovery complet boot complet but when flash system.img faild the rom exracted is l29c185b320
I try flash boot cust boot and system from nougat it complet but the problem same I canot dload I canot boot to recovery for wipe and the phone stay restart
please any help when I was flash nought it not complet it stop on writing ratio so I power off phone then the problem haben
boot loop any help my phone !!!!

XD
Omg thank you so much id give you money if i had any!

Bootloop
My phone is not unlocked but i have managed to bootloop it when I tried to downgrade it using update.app but now when i try to use the update.app method it gets to 5% and then displays update failed.
When trying to run any of the fastboot methods you mentioned I cannot run it cause it displays "failed (remote: command not allowed)"
I do not have the bootloader unlock code as huawei is being retarded and do not provide that sevice no more can anyone help??
its a Huawei P8 Lite(the old one) ALE-L21 and came with C02 firmware.
My Imei:863323035412487 S/N QLF7N16B17004301
Any help would be appreciated

VNS-L31 P9 Lite Bricked

Hi here !
I own a VNS-L31
Bootloader is unlocked
I tried to update to Android 7, but I bricked it because of the recovery was a TWRP for Android 6
Now, the device is bricked to the loading screen.
So, I tried with fastboot to flash files.
fastboot flash boot BOOT.img -> OK
fastboot flash recovery RECOVERY.img -> OK
but :
fastboot flash system SYSTEM.img -> I get the same error :
target reported max download siez of 471859200 bytes
sending sparse 'system' <451240 KB>
OKAY ( 20.390s)
writing 'system'...
FAILED (remote: sparse flash write failure)
finished. Total time: 20.720s
Click to expand...
Click to collapse
I tried with the toolkit to flash the 4 images, but I always get the same answer : no device detected! blabla
However, the drivers are installed. I installed HISuite before all these...
What I can do now with myt brick :
boot to fastboot mode
boot to eRecovery (but no way to download anything, I doesn't work...)
nothing else.
I read this forum and all posts relative to P9 Lite brick, but I can't do anything until the SYSTEM.img file is written to the phone
Thank you for reading me

1. Download adb drivers...search on Google adb all in one installer it's on xda forums.
2. Download adb minimal package also search on Google and it's also on xda.
Try those 2first .

Kcetin20 said:
1. Download adb drivers...search on Google adb all in one installer it's on xda forums.
2. Download adb minimal package also search on Google and it's also on xda.
Try those 2first .
Click to expand...
Click to collapse
Hi
ADB drivers are already installed, by the method you given.
I can use ADB, the P9 is recognized.
The problem occurs always and only with the toolkit. My device is not recognized with it...
I can flash recovery, I was able to use dload, I pushed a Nougat firmware, and now, I have a TWRP recovery, but the phone is always blocked.
With the recovery, I noticed another problem. As you can see on the picture, partitions cannot be mounted. I don't know why...
https://goo.gl/photos/BPb6AHnDMD11gXSS6

Gnubox said:
Hi
ADB drivers are already installed, by the method you given.
I can use ADB, the P9 is recognized.
The problem occurs always and only with the toolkit. My device is not recognized with it...
I can flash recovery, I was able to use dload, I pushed a Nougat firmware, and now, I have a TWRP recovery, but the phone is always blocked.
With the recovery, I noticed another problem. As you can see on the picture, partitions cannot be mounted. I don't know why...
https://goo.gl/photos/BPb6AHnDMD11gXSS6
Click to expand...
Click to collapse
This device is really hard to flash some firmwares....
if you're out of options you can try to use DC Phoenix it cost 10-15$ i believe : https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial

I would try to re-flash Nougat by the dload method first. You could also try to flash VNS-L31C432B160. For some reason it is more readily accepted by a bricked VNS-L31 than other full firmware.
If that fails, I'd resort to DC Phoenix.

Stock ROM to UPDATE IN 2021

Hello, good day. I just wanted to ask, (Im using custom rom now and my old backup is nowhere to be found) If I am going to flash my device to official stock rom, like if I flashed the older version (lets say the MM) can I still update my device today (up to nougat) through OTA update?
i think huawei cloud is the site where we download OTA updates from but I think is already dead.
(sorry if my poiint is confusing, I just really don't know how to explain it clearly)

emmanueldlauron said:
Hello, good day. I just wanted to ask, (Im using custom rom now and my old backup is nowhere to be found) If I am going to flash my device to official stock rom, like if I flashed the older version (lets say the MM) can I still update my device today (up to nougat) through OTA update?
i think huawei cloud is the site where we download OTA updates from but I think is already dead.
(sorry if my poiint is confusing, I just really don't know how to explain it clearly)
Click to expand...
Click to collapse
Hi,
in fastboot mode run commands:
fastboot oem get-build-number
fastboot oem get-product-model
fastboot getvar vendorcountry
fastboot oem oeminforead-CUSTOM_VERSION
and post results.

thanks for resonding
(bootloader) :Elite ROM v7.7
(bootloader) HUAWEI VNS-L31
vendorcountry: hw/spcseas
FAILED (remote: 'invalid command')

emmanueldlauron said:
thanks for resonding
(bootloader) :Elite ROM v7.7
(bootloader) HUAWEI VNS-L31
vendorcountry: hw/spcseas
FAILED (remote: 'invalid command')
Click to expand...
Click to collapse
Okay, last question - single SIM or dual SIM?

Dual Sim

emmanueldlauron said:
flash my device to official stock rom
Click to expand...
Click to collapse
So if I not mistaken, your build number is VNS-L31C185 EMUI 5 (correct me if I'm wrong).
Firmware finder and Huawei old server are down, so download service ROM.
IMO now you have two possibilities:
A) flash Service ROM using dload method, guide can be found in ReleaseDoc folder. The process will erase all your data and lock the BL again!
B)
- from downloaded ROM extract BOOT.img
RECOVERY.img
SYSTEM.img
CUST.img via 'Huawei update extractor' , follow Guide
(Note: CUST.img on Nougat can be found in the second archive)
- In fastboot mode flash extracted partitions using commands
fastboot flash boot BOOT.img
fastboot flash recovery RECOVERY.img
fastboot flash system SYSTEM.img
fastboot flash cust CUST.img
- fastboot reboot
- Factory reset in stock recovery

-Alf- said:
So if I not mistaken, your build number is VNS-L31C185 EMUI 5 (correct me if I'm wrong).
Firmware finder and Huawei old server are down, so download Service ROM
IMO now you have two possibilities:
A) flash Service ROM using dload method, guide can be found in ReleaseDoc folder. The process will erase all your data and lock the BL again!
B)
- from downloaded ROM extract BOOT.img
RECOVERY.img
SYSTEM.img
CUST.img via 'Huawei update extractor' , follow Guide
(Note: CUST.img on Nougat can be found in the second archive)
- In fastboot mode flash extracted partitions using commands
fastboot flash boot BOOT.img
fastboot flash recovery RECOVERY.img
fastboot flash system SYSTEM.img
fastboot flash cust CUST.img
- fastboot reboot
- Factory reset in stock recovery
Click to expand...
Click to collapse
I don't have sd card on me right now. is there any way I can flash service rom without sd card?
Edit: and also this device is C636xxx.
neverming the first paragraph I said. I'm confused with CUST.img thing, I donwloaded the C635 update but there's no second archive on what I had downloaded

emmanueldlauron said:
flash service rom without sd card?
Click to expand...
Click to collapse
Nope.
emmanueldlauron said:
this device is C636xxx.
Click to expand...
Click to collapse
Okay, then download C636

-Alf- said:
Nope.
Okay, then download C636
Click to expand...
Click to collapse
Thanks for the tips and ideas, I somehow understand something new today.

emmanueldlauron said:
there's no second archive on what I had downloaded
Click to expand...
Click to collapse
VNS-L31_hw_xxxxx

-Alf- said:
VNS-L31_hw_meafnaf
Click to expand...
Click to collapse
Oh yeah. I just figured it out but had to rename that to update.app so update extractor can accept the file. Thanks by the way.

for now SYSTEM and CUST takes time to finish extracting.

-Alf- said:
So if I not mistaken, your build number is VNS-L31C185 EMUI 5 (correct me if I'm wrong).
Firmware finder and Huawei old server are down, so download service ROM.
IMO now you have two possibilities:
A) flash Service ROM using dload method, guide can be found in ReleaseDoc folder. The process will erase all your data and lock the BL again!
B)
- from downloaded ROM extract BOOT.img
RECOVERY.img
SYSTEM.img
CUST.img via 'Huawei update extractor' , follow Guide
(Note: CUST.img on Nougat can be found in the second archive)
- In fastboot mode flash extracted partitions using commands
fastboot flash boot BOOT.img
fastboot flash recovery RECOVERY.img
fastboot flash system SYSTEM.img
fastboot flash cust CUST.img
- fastboot reboot
- Factory reset in stock recovery
Click to expand...
Click to collapse
UPDATE: I did the B. they're all finished without any errors, but I ended with bootloop, like I can't go to recovery and when I tried to it vibrates twice and show nothing but just the huawei logo with "powered by android" texts.

emmanueldlauron said:
UPDATE: I did the B. they're all finished without any errors, but I ended with bootloop, like I can't go to recovery and when I tried to it vibrates twice and show nothing but just the huawei logo with "powered by android" texts.
Click to expand...
Click to collapse
Try command
fastboot erase userdata
and reboot.
Check your current build number etc.
https://forum.xda-developers.com/t/stock-rom-to-update-in-2021.4320501/post-85489493

-Alf- said:
Try command
fastboot erase userdata
and reboot.
Check your current build number etc.
https://forum.xda-developers.com/t/stock-rom-to-update-in-2021.4320501/post-85489493
Click to expand...
Click to collapse
emmanueldlauron said:
(bootloader) :Elite ROM v7.7
(bootloader) HUAWEI VNS-L31
vendorcountry: hw/spcseas
FAILED (remote: 'invalid command')
Click to expand...
Click to collapse
still the same with these

emmanueldlauron said:
still the same with these
Click to expand...
Click to collapse
Bro try this way out...
Download and install TWRP (if possible) and let me know
Upd.: nevermind, I forgot you don't have an sd card,.
Upd.2.: without SD you can try to flash Service ROM (or B361 firmware) using TWRP and sideload method. Unfortunately, sideload is Greek to me , so google it.

-Alf- said:
Bro try this way out...
Download and install TWRP (if possible) and let me know
Upd.: nevermind, I forgot you don't have an sd card,.
Upd.2.: without SD you can try to flash Service ROM (or B361 firmware) using TWRP and sideload method. Unfortunately, sideload is Greek to me , so google it.
B361 firmware is a fullOTA-MF-PV version, download and instructions here
Click to expand...
Click to collapse
I can still go fastboot mode and install everything without any errors but I don't why, it confuses me that let say I just flashed recovery (custom or stock) but when I'm going to access it (volume up + power button) phone just vibrates twice but nothing will happen.

emmanueldlauron said:
I can still go fastboot mode and install everything without any errors but I don't why, it confuses me that let say I just flashed recovery (custom or stock) but when I'm going to access it (volume up + power button) phone just vibrates twice but nothing will happen.
Click to expand...
Click to collapse
Flash TWRP over eRecovery, run command
fastboot flash recovery2 twrp.img
fastboot reboot
when a yellow warning appears on the screen, pres and hold Vol Up for 3 sec.
Edit: maybe your data partition is formatted with f2fs (after installing Elite ROM) , it should be ext4. I'm out of ideas bro, sorry.

-Alf- said:
Flash TWRP over eRecovery, run command
fastboot flash recovery2 twrp.img
fastboot reboot
when a yellow warning appears on the screen, pres and hold Vol Up for 3 sec.
Edit: maybe your data partition is formatted with f2fs (after installing Elite ROM) , it should be ext4. I'm out of ideas bro, sorry.
Click to expand...
Click to collapse
No problem. I think I hard bricked my phone, I just got boot logo and fastboot but I can't find any fix or solution or anything to do with this.
Flashing recovery or recovery2 finished w/o any errors but I can't boot to recovery.
Thanks for your help by the way. I appreciate it! Kudos and have a nice day. Keep safe.

emmanueldlauron said:
I think I hard bricked my phone,
Click to expand...
Click to collapse
IMO you only need an SD card and flash the Service ROM.

Cannot flash anything < waiting for device > but found in fastboot devices

Hello, I am trying to flash TWRP to my zenfone, I managed to do it once by some miracle with the exact same setup as I have now.
by typing fastboot devices I get K6AXB7616289*** fastboot
but if I try to flash anything with the phone connected I get no output at all.
If I try to flash with the phone disconnected I get <waiting for any device> and no change when I connect it.
In both of these cases when I disconnect the phone I get:
Sending 'recovery' (31332 KB) FAILED (Write to device failed (No such device))
fastboot: error: Command failed
It is overall wonky and seems to change depending on nothing. Sometimes while writing sudo fastboot reboot bootloader I get to the bootloader as expected, but sometimes I get an error but still manage to get to the bootloader and other times it boots up normally.
I am running ParrotOS from a USB
I also posted in here as my problem is very similar but I hope this post resurrects this particular topic: https://forum.xda-developers.com/t/...but-fastboot-devices-is-working-fine.4295449/

What commands are you using?
Fastboot flash boot boot.img?
The boot.img could be the twrp.img renamed to boot. Img but it should be to recovery I believe.
Fastboot flash recovery twrp.img

Yeah im writing fastboot flash recovery and then the path to my twrp.img. I managed to flash it once after a lot of struggle but now I can't do it again.
After posting I saw that I'm using a USB 3 port and my laptop doesn't have a usb 2 one so I think that might be the issue.
Considering I can get three different outputs from the same command in the span of a couple seconds I think that the problem might be hardware related. I can update once I get my hands on a USB 2 port.

Kaynejulian said:
What commands are you using?
Fastboot flash boot boot.img?
The boot.img could be the twrp.img renamed to boot. Img but it should be to recovery I believe.
Fastboot flash recovery twrp.img
Click to expand...
Click to collapse
I have now tried with a USB 2 port and there is no change.

I have had issue when the phones in fastboot and I'm able to flash via his method. Using platform tools I copy all my IMg's into the folder then open a command prompt window in that folder and fastboot reboot bootloader or fastboot reboot fastboot. Which I learned the hardway is fastbootd mode and then and only then did it actually flash. I also learned the hardway that you boot directly from in fastboot mode or it all just cycles back.
Fastboot reboot.
What version zenfone model and what is system is it running?

If your device is running android 10 or newer then is a different process as you'll need to flash the super.img rather than individual imgs like system vendor product ect
Tue shore image also means it matters where you flash the img
Get a fastboot getvar all printout to me and I'll do what I can to help u get it running again