Random Restart on Nougat when NOT using phone - Essential Phone Questions & Answers

Running Nougat with the Feb update.
Watching a movie on the big screen with phone next to me unused ... I notice the phone going thru the restart process. After the restart, the keypad stated pin required after restart BUT checking "About Phone" indicated the phone had not restarted for more than a day! So, I did a manual restart and the About Phone then started over.
Seems Essential is not resetting the timer on a crash restart.

Zargone said:
Running Nougat with the Feb update.
Watching a movie on the big screen with phone next to me unused ... I notice the phone going thru the restart process. After the restart, the keypad stated pin required after restart BUT checking "About Phone" indicated the phone had not restarted for more than a day! So, I did a manual restart and the About Phone then started over.
Seems Essential is not resetting the timer on a crash restart.
Click to expand...
Click to collapse
Iirc that means you didn't have a full restart...
Umm... Man... I remember using
kill all system_server -9
And not having the timer reset...
Idcrisis used to advocate this when trying to get urandom to replace random when using crossbreeder... And that didn't reset uptime...
Sent from my PH-1 using Tapatalk

Mine has done this since day 1, both Nougat and the Oreo betas... Usually once a day I will go to unlock my phone, and it tells me I have to enter my pin, meaning it must have rebooted while I wasn't using it...

SquireSCA said:
Mine has done this since day 1, both Nougat and the Oreo betas... Usually once a day I will go to unlock my phone, and it tells me I have to enter my pin, meaning it must have rebooted while I wasn't using it...
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Click to collapse
That's not necessarily true.
It depends on the timeout for the fingerprint.
The best way to determine if the phone has reset is to look in the settings/system/about phone/status and look at the "uptime".
Whether or not the phone asks for a PIN is a poor indicator of uptime.

Related

Pin changed by itself?

Bought 2 S7 edge for myself and my wife. The first time we have the same phone, which should make my mis duties easier. We got the phones hours before a trip, so I didn't have much time to play beforehand. I set up my phone including fingerprints and when we arrived at our hotel, I noticed that the always on display no longer was nor did pull from right work anymore. and I'm sure other things broke too. Both features were turned on BUT when I attempted to do anything that required entering a pin? My pin no longer worked. The fingerprint reader still worked, so I was not locked out. I searched for an answer but gave up and reset the phone via recovery. I prodded my wife to add security to her phone and she and use the fingerprint reader and after a couple of hours? He pin no longer works either. The fingerprint still works but poorly and we can't change that anymore. Is there any way I can get back into the phone without a full reset?
Another disturbing thing? While running Waze a few hours ago, my phone spontaneously reboot. I'm digging the speed especially the camera and battery life vs my old G3, but If it reboots by itself one more time? it goes back!
And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.
I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.
meyerweb said:
I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.
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Click to collapse
So far, just the one reboot. I'm hopeful it's just a one-off thing. As for the pin thing? I've added a password just in case. It didn't turn out to be that much of a problem, but I hope leaving this here might help someone else who experiences the same event. Curious that it happened to 2 phones in the same family.
Have had my devices since March 11, PIN code has not changed by itself. Have had at least one UI reboot automatically, but I have a ton of apps so no good way to tell what caused it.
Sent from my SM-G935P using Tapatalk
Wish I would have read this first. I found my pin not working this morning. I thought I was going crazy. I use the same pin on multiple devices and keep them in sync, so I verified my mind was not toast by pinning into another device. I just completed a factory reset...
my Pin changed spontaneously
I've had my S7 for about 1 week and the pin changed on its own. I always use the same pin. I'm really frustrated and stuck in a 2 year contract with this thing. If I have to keep doing a hard reset every time this happens, I'll break the phone and get a new one under warranty.
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse
Got bitten by this bug myself. Have had the S7 edge for a week and a half, fortunately still in the "playing" phase so forced to do a factory reset was not to bad...I too have switched to pattern and no issues either.
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
Weird. Wonder what's triggering this. I've had my device since March 11 and haven't had it happen (yet). Hrmph.
Sent from my SM-G935P using Tapatalk
Update RE: my Sprint S7 with spontaneous pin change
Sprint S7 . I bought my phone 2 weeks ago, about 1 week in the PIN # (I had a 4 digit #) spontaneously changed. I could only get in with my finger print which only works 1/2 the time (don't both trying if your hands were just washed or out of the shower).
I decided to do a factory reset on Tuesday night and used a pattern tracing instead of a # pin. The phone worked fine for 2 days and then it happened again this morning. The pattern was spontaneously changed. I called Sprint, they told me they've heard nothing. I called Samsung same story there. I did try to power off the device (which I hadn't tried before) and turned the phone back on, it did recoganize the original password. So try shutting down and restarting...it might recognize it again. or try safe mode. I'm trying to trouble shoot this. I think the ADT app might be to blame?
This happened to me last week as well. A couple reboots cleared it up. Very odd though.
jph8tr said:
And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.
Click to expand...
Click to collapse
Saved my freaking life man! Same thing happened to my wife's phone. I went into Boot Mode (power down, the on power up hold power and volume down button), then selected start phone normally.
Her original PIN worked! She was freaking out!
Thank you!
Not sure if Boot Mode was needed or just a normal reboot... But it's fixed!
Same problem. Luckily I barely use this phone for anything other than calls. I did a hard reset immediately. You guys are not the only ones out there.
My Samsung S7 Edge just did the same thing this AM. PIN changed, no idea what it is. Fingerprint works. Will back it up and do the reboot first. TMobile so this issue is not Sprint specific.
This just happened to my wife's s7 (Verizon) if you reboot the phone for any reason the back up pin or pattern is required it which it was but doesn't work... And of course were not sure if she made a Samsung account cause if you have a Samsung account supposedly you can change the password from a browser through that site. With this and the screen randomly shutting off and not coming back to life til you run through the boot menu I'm not so sure I'll be getting another Samsung phone.
This glitch of auto PIN change occurred on my Verizon S7
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse
universityextension said:
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
I tried the Google method but every time I try to change the pin it just tells me that Google verified that there is already a lock screen pin so the new pin/password won't be necessary.. l would love to find a fairly simple route as all the adb pin/password removal videos and such are a little different and well it's my wife's phone so it's a little more important to save her stuff then mine
Hi guys, today when i rebooted my Vernee Apollo Lite i got stucked when trying to access my phone supposely because i was putting a wrong pin when trying to access the android system. I'm pretty sure that i was putting the pin well but nothing works. I've even already done a hard reset to the phone but it stills ask me for a pin that i don't know which is. Can anyone please try to help?

Random reboots even after factory reset....

Hello,
I have my Moto X Style for a little less than one year. Had no problems with it at all, enjoyed it a lot, until about 3 weeks ago. It then started to randomly reboot, 3 or 4 times a day. I searched on Google and saw many people had that issue. Tried several of the "solutions" I found, uninstalled some apps I thought could be the cause, with no success.
2 days ago, I decided to do a factory reset. Looked like it worked, for one day. Yesterday, it did reboot once again, only one time though. And now, it just rebooted again a few seconds ago...
What can I do now? The dull thing is that every time it reboots, I lose the Bluetooth association with my devices and have to reassociate them, like the sound system in my car, and it sucks to enter the 0000 code and then having to add the player to the "trusted devices" and all....
Phone is not rooted and running system (Android 6.0 with Dec. 1st security) . Build #MPHS24.49-18-16.
Thanks for any input.
metaleloi666 said:
Hello,
I have my Moto X Style for a little less than one year. Had no problems with it at all, enjoyed it a lot, until about 3 weeks ago. It then started to randomly reboot, 3 or 4 times a day. I searched on Google and saw many people had that issue. Tried several of the "solutions" I found, uninstalled some apps I thought could be the cause, with no success.
2 days ago, I decided to do a factory reset. Looked like it worked, for one day. Yesterday, it did reboot once again, only one time though. And now, it just rebooted again a few seconds ago...
What can I do now? The dull thing is that every time it reboots, I lose the Bluetooth association with my devices and have to reassociate them, like the sound system in my car, and it sucks to enter the 0000 code and then having to add the player to the "trusted devices" and all....
Phone is not rooted and running system (Android 6.0 with Dec. 1st security) . Build #MPHS24.49-18-16.
Thanks for any input.
Click to expand...
Click to collapse
Does it do it Safe Mode?
acejavelin said:
Does it do it Safe Mode?
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Click to collapse
Didn't try on safe mode? THis means the phone would be on, but without any apps working? Or only system apps?
metaleloi666 said:
Didn't try on safe mode? THis means the phone would be on, but without any apps working? Or only system apps?
Click to expand...
Click to collapse
Only the core system apps, no other services are started... To access Safe Mode, press and hold power like you are going to shut off the phone, then when the Power Off message shows up, long press it until it says something about Restart in Safe Mode and select it. The next reboot will be in safe mode. To leave Safe Mode, just power off and restart again normally.
My guess is there is an app conflict somewhere... without a logcat of a random reboot it would be impossible to tell though.
acejavelin said:
Only the core system apps, no other services are started... To access Safe Mode, press and hold power like you are going to shut off the phone, then when the Power Off message shows up, long press it until it says something about Restart in Safe Mode and select it. The next reboot will be in safe mode. To leave Safe Mode, just power off and restart again normally.
My guess is there is an app conflict somewhere... without a logcat of a random reboot it would be impossible to tell though.
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Click to collapse
Thing is, it started to do the random reboot thing even if I didn't install any new apps in a while. So, why would some app that didn't cause reboots before would start to cause some suddenly?
metaleloi666 said:
Thing is, it started to do the random reboot thing even if I didn't install any new apps in a while. So, why would some app that didn't cause reboots before would start to cause some suddenly?
Click to expand...
Click to collapse
I don't know, an update perhaps... But your only other option is to contact Motorola and send it in for repair, it is usually easier to eliminate everything on your end first.
acejavelin said:
I don't know, an update perhaps... But your only other option is to contact Motorola and send it in for repair, it is usually easier to eliminate everything on your end first.
Click to expand...
Click to collapse
I'm from Canada, so can't use Lenovo US. Bought the phone from Expansys, with a 18-month total warranty, but I know they shut down their US office. They're supposed to still honor warranties though...
But still there must be a way to make the damn phone work without shipping it back... Would root and a custom OS be an option?
metaleloi666 said:
I'm from Canada, so can't use Lenovo US. Bought the phone from Expansys, with a 18-month total warranty, but I know they shut down their US office. They're supposed to still honor warranties though...
But still there must be a way to make the damn phone work without shipping it back... Would root and a custom OS be an option?
Click to expand...
Click to collapse
It's always an option, but stock is generally more stable than any custom ROM.
Without knowing the cause, I can't say for sure.
Try the Safe Mode thing first... it wouldn't be first time an app update caused a device to reboot.

"your device was restarted and needs to be unlocked using your PIN" but not really..

"your device was restarted and needs to be unlocked using your PIN" but not really..
AT&T S7 Edge on Nougat
So this just started happening... 10+ times a day at completely random times I see this message on my lock screen
"your device was restarted and needs to be unlocked using your PIN" I realize this is a security setting to require the PIN on a restart but I'm not restarting the phone (It's completely random) and when I look at the uptime counter it's not consistent with a recent reboot.
I've run the gamut with AT&T & Samsung which was a waste of time. I've cleared the system cache, run in safe mode, did a hard reset and ran for a few days and still got this message.
AT&T finally replaced the phone and now this one is doing the same thing.
Any one else having this issue or have thoughts on where I can look for logs etc...?
TIA
Mine does this all the time, it seems to be doing a soft reboot for no apparent reason, they probably want you to upgrade to the s8
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
Does your uptime reflect a recent reboot when this happens?
No, not at all. They pushed out a security update today, not sure if this going to fix the glitch, but we can all hope
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
Didn't fix it.
Are you running any package disabling apps?
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
yes, Package Disabler.
Here's the xml output for whats disabled.. Nothing really jumps out at me, most of it is the Samsung and AT&T bloatware
-<disabledPackages class="java.util.ArrayList">
<string>com.monotype.android.font.rosemary</string>
<string>com.samsung.android.calendar</string>
<string>com.drivemode</string>
<string>com.att.android.digitallocker</string>
<string>com.samsung.android.app.withtv</string>
<string>com.samsung.android.app.sbrowseredge</string>
<string>com.cequint.ecid</string>
<string>com.directv.dvrscheduler</string>
<string>com.monotype.android.font.foundation</string>
<string>com.samsung.android.email.provider</string>
<string>com.samsung.android.game.gamehome</string>
<string>com.sec.android.app.soundalive</string>
<string>com.android.contacts</string>
<string>net.aetherpal.device</string>
<string>com.android.mms</string>
<string>com.sec.android.app.SecSetupWizard</string>
<string>com.hancom.office.editor.hidden</string>
<string>com.android.calendar</string>
<string>com.google.android.music</string>
<string>com.asurion.android.mobilerecovery.att</string>
<string>com.google.android.apps.docs</string>
<string>com.samsung.android.sm</string>
<string>com.google.android.videos</string>
<string>flipboard.boxer.app</string>
<string>com.sec.android.app.sbrowser</string>
<string>com.monotype.android.font.chococooky</string>
<string>com.samsung.android.keyguardwallpaperupdator</string>
<string>com.android.wallpaper.livepicker</string>
<string>com.amazon.mShop.android</string>
<string>com.samsung.android.spayfw</string>
<string>com.samsung.android.spay</string>
<string>com.samsung.android.widgetapp.briefing</string>
<string>com.google.android.talk</string>
<string>com.sec.svoice.lang.es_US</string>
<string>com.monotype.android.font.cooljazz</string>
<string>com.sec.enterprise.knox.shareddevice.keyguard</string>
</disabledPackages>
</importExportSetting>
That's probably the cause, you must've disabled something you shouldn't have. Mine doesn't ask for a pin unless I restart it or it hasn't been used in 24 hours.
I have it configured to require a PIN after reboot, so that's not the strange part.
My issues are as follows:
1. why was it rebooting in the first place? -----> I'll concede that I may have disabled something that would inadvertently force the reboot, I'm in the process of sorting through that list now.
2. why was the uptime clock not reset to zero after the reboot occurred? ----> This is the really odd part... Did it really reboot or not?
Rogue9 said:
I have it configured to require a PIN after reboot, so that's not the strange part.
My issues are as follows:
1. why was it rebooting in the first place? -----> I'll concede that I may have disabled something that would inadvertently force the reboot, I'm in the process of sorting through that list now.
2. why was the uptime clock not reset to zero after the reboot occurred? ----> This is the really odd part... Did it really reboot or not?
Click to expand...
Click to collapse
Maybe it soft rebooted and never reset the counter versus a hard reboot which is like losing all power to the device.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Hi there,
I have a big problem ...
I just got an update earlier today on my S7 and since then my phone is rebooting every 30secs !! I loose my battery very quicky and I can't even use properly my phone during those 30secs, like I can go on internet but I can't type anything and then it's turning off and on again and again.
I succeeded to turn off the wifi on my phone and now I can use my phone properly except that I don't have internet (I don't have a sim card).
If I turn on the wifi again it's gonna start rebooting again... What should I do ??
Is that due to the update earlier ?
One last thing is that I bought that phone a year ago in Canada and since a few days I'm back to France. Any connection ?
Thanks

Daily random reboot

I have noticed almost every single night for the previous two weeks my Essential phone restarts itself. The only way I can tell this is when checking my phone in the morning the pin lock comes on and says pin must be entered after restarting. This happened with the November security update and still happening after downloading the December security update. Is anyone else noticing this?
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
bavarianblessed said:
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Click to expand...
Click to collapse
Ha thanks
ShadowDrake said:
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
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Click to collapse
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Final-Mac said:
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Click to expand...
Click to collapse
Coming back to this, because I'm still having issues. Sleep As Android gets suspended overnight. It initially was happening randomly, now it seems to happen every night.
I still believe the phone may be crashing, just not completely rebooting. I noticed that a reddit app I use (Relay) was using much more CPU recently and making the phone warm, draining the battery... while previous use didn't really do this. So I went to clear the cache for the app from system settings.
The phone froze... touchscreen became unresponsive. I gave it 15-20 seconds and it was still stuck so I tried to hold the power button in an attempt to find which button combination would force a reset. During this time, the phone decided to respond again and took all of the input I had tried at once - the power menu came up and it returned to the lock screen.
At the bottom of the lock screen - "Unlock the phone to use all features and data" just as it shows up every morning after "deep doze"
But the phone's uptime didn't restart. 131 hours and counting now.
So maybe this is a warranty-able issue after all.

Very long boot time....

From power off or restart to the screen lock.. takes 1 minute and 40 seconds.... seems very long to me.. My PH-1 is stock and never rooted and always went through the OTA updates and is current and up to date on Android 10.
Thoughts
My first thought is it may be time for a factory reset.
have you tried safe mode?
Never timed mine until now. Just got curious... Regular restart: 1:25 from tapping the button in Power menu to the screen lock. Faster than yours, but not by much. Seems normal to me, consistent with what I've been seeing with this phone.
kt-Froggy said:
Never timed mine until now. Just got curious... Regular restart: 1:25 from tapping the button in Power menu to the screen lock. Faster than yours, but not by much. Seems normal to me, consistent with what I've been seeing with this phone.
Click to expand...
Click to collapse
Thank you for timing yours! Just ran mine again with the stop watch on my Smart watch and it came in at exactly 1:52:78 so it is a bit slower than yours. Think I will try a factory reset and then time it before restoring everything from the cloud and see what I get. :highfive:
It seems due to the November Update.
SirDigitalKnight said:
Thank you for timing yours! Just ran mine again with the stop watch on my Smart watch and it came in at exactly 1:52:78 so it is a bit slower than yours. Think I will try a factory reset and then time it before restoring everything from the cloud and see what I get. :highfive:
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Yes, seems very long. Mine takes about 35secs & that was with me putting the wrong SIM pin in the first time (I stoped timing when the clock appeared on screen (and my always on VPN had started, so could have been even quicker)
(I'm using a pin for unlock & was connecting to mobile data. Wonder if there is an app that runs at start up that could be slowing you guys down?)
64 seconds from cold to lockscreen for me - stock rooted 10.
I use SD Maid and selectively disable boot from a lot of applications - You would surprised be how many apps think they have the right to launch every boot and sit around in the background.
Magisk scripts can take a while to complete and will slow down launch too, a lot of modules would probably slow it too.
A little bit of housekeeping would probably help, a reset and restore however could just restore the same problem again....
After a factory reset without a restore it took 18.22 seconds from powered off state to the lock-screen. After a full restore from cloud backup it now takes 22.51 seconds from power off state to the lock-screen. Also the phone is way more responsive like it was when I first bought it.... Guess it is true what I have read online... best to factory reset your phone from time to time.
I get occasional long boot times, mostly after an update or similar. I haven't hooked up to adb during boot in awhile, but typically if you are having a long boot time the odex optimizer is probably re-running.
SirDigitalKnight said:
After a factory reset without a restore it took 18.22 seconds from powered off state to the lock-screen. After a full restore from cloud backup it now takes 22.51 seconds from power off state to the lock-screen. Also the phone is way more responsive like it was when I first bought it.... Guess it is true what I have read online... best to factory reset your phone from time to time.
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So mine had some issue & I lost data connection & wifi, couldn't fix so rebooted & now it's really slow to reboot. Did you have any issue with data/wifi. (I run a vpn so thought that might have been the cause, but even with it uninstalled it's still slow, though could have been initial cause)
Also since then installed this months security update but it still slow (over 1:30), update tons took about 30min as app optimising was so slow.
IronRoo said:
So mine had some issue & I lost data connection & wifi, couldn't fix so rebooted & now it's really slow to reboot. Did you have any issue with data/wifi. (I run a vpn so thought that might have been the cause, but even with it uninstalled it's still slow, though could have been initial cause)
Also since then installed this months security update but it still slow (over 1:30), update tons took about 30min as app optimising was so slow.
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Mine did not have any issues with data nor wifi.
I would still do a factory reset.
Same thing happened to me with painfully slow boot times. Factory reset and restore, now boots in 25 seconds from switch on to lock screen.
i did a factory reset and it still takes over 2 min to boot.. accidentally wiped my phone trying ot install twrp..
then went ahead and installed lineage.. boots fast but can't get gapps to load lol
going to try to install lineage 18 and gapps.
dannysportbike said:
i did a factory reset and it still takes over 2 min to boot.. accidentally wiped my phone trying ot install twrp..
then went ahead and installed lineage.. boots fast but can't get gapps to load lol
going to try to install lineage 18 and gapps.
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Click to collapse
Note: Are you using MindTheGApps, still only recommended package (though someone got another gapps to work, can't remember which)
Also make sure you are installing gapps BEFORE 1st boot into Lineage OS, if not do a factory reset & install gapps then boot to OS
should work fine on LOS 19.1 (or use npjhonstone unofficial version which has it included with rom)
PS. Never hand issue with increasing boot times since installing LOS.

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