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So, I got my 6P last monday. The Nexus Imprint seems to be missing on the security screen and the scanner does not work as when I set it up. Now when I restore the factory image it doesn't even show up in the setup like I did the first time I set up the phone. I tried clearing cache like another did on reddit per google's instuctions, but and it worked for a bit, but now it won't recognize anything at all. I am in communication with Google support, but wondering if anyone has ran into this problem?
The same thing happend to me this morning. Google Store support is sending me a replacement.
Just happened to me and I didn't even have my nexus a day. Already ordered a RMA device smh.
It happened to me after not even 4 hours of use. Mind you I set it up with one finger then deleted it. It has had maybe 10 presses.
When I try to access nexus imprint settings, I get the "unfortunately, settings has stopped" message.
I have only been configuring my device to have the same settings as my nexus 5 and deleting random google apps such as books - non essential ones then the fingerprint wouldn't respond. I'm not going to RMA the device for the failure but will try to isolate the issue and ascertain if it is hardware or software.
Yea they are replacing mine..... In the mean time it started working. So weird....
Does this actually mean its broken, though? I got this message, unlocked it with a pattern and not it works again. It might just be a process that wasn't running for some reason.
vonapets said:
It happened to me after not even 4 hours of use. Mind you I set it up with one finger then deleted it. It has had maybe 10 presses.
When I try to access nexus imprint settings, I get the "unfortunately, settings has stopped" message.
I have only been configuring my device to have the same settings as my nexus 5 and deleting random google apps such as books - non essential ones then the fingerprint wouldn't respond. I'm not going to RMA the device for the failure but will try to isolate the issue and ascertain if it is hardware or software.
Click to expand...
Click to collapse
samething happned to me too. I downloaded the stock factory image (latest) and flashed and vola! it worked
Just happened to me, first time I've had a new phone go bad on me. Not excited about rma"ing it.
Wow! I just got off of a chat with Google and they need 1-4 more business days to get with me. No RMA or any type of answer. I don't get that if they have had other call in with the same issue.
bobbyput said:
Wow! I just got off of a chat with Google and they need 1-4 more business days to get with me. No RMA or any type of answer. I don't get that if they have had other call in with the same issue.
Click to expand...
Click to collapse
Did you try to flash a stock image and see if that solved the problem? Might be something to do while you wait.
airwa1kin7 said:
Did you try to flash a stock image and see if that solved the problem? Might be something to do while you wait.
Click to expand...
Click to collapse
I have the same problem, i.e. no prompt about Nexus Imprint during first setup and no mention of it anywhere in the settings. I just flashed the MDB08M stock image and it didn't help. This is so weird. I guess I'm doing an RMA...
KnifeFed said:
I have the same problem, i.e. no prompt about Nexus Imprint during first setup and no mention of it anywhere in the settings. I just flashed the MDB08M stock image and it didn't help. This is so weird. I guess I'm doing an RMA...
Click to expand...
Click to collapse
That's very strange. If I had to take a guess the imprint settings may only appear if the finger print scanner is detected as connected. Perhaps on a few units the fingerprint sensor isn't connected properly.
I want to make sure as well you guys flashed complete stock including kernel and locked the bootloader without having a corruption screen appear?
airwa1kin7 said:
That's very strange. If I had to take a guess the imprint settings may only appear if the finger print scanner is detected as connected. Perhaps on a few units the fingerprint sensor isn't connected properly.
I want to make sure as well you guys flashed complete stock including kernel and locked the bootloader without having a corruption screen appear?
Click to expand...
Click to collapse
Yeah, after locking the bootloader again that boot screen disappeared and everything looks normal. I returned it to the store without any problems.
FYI, I had the same problem were suddenly my 6P fingerprint sensor stopped working. It would give me "Fingerprint sensor hardware not connected" or some similar error on the lock screen when I pressed my finger against the sensor. After a reboot the Nexus Imprint section went away in my security settings.
I contacted Google via their device support chat system, they pretty quickly jumped to a factory reset as a solution. I followed through with it and it resolved the sensor issue (during initial phone setup it worked perfectly). I prodded the tech for more information to the root cause and didn't get anywhere besides it potentially being a 3rd party app conflict.
I'm on stock Android with Feb 1 security patch and Google Fi when this happened.
-Greg
GFunkOfLex said:
FYI, I had the same problem were suddenly my 6P fingerprint sensor stopped working. It would give me "Fingerprint sensor hardware not connected" or some similar error on the lock screen when I pressed my finger against the sensor. After a reboot the Nexus Imprint section went away in my security settings.
I contacted Google via their device support chat system, they pretty quickly jumped to a factory reset as a solution. I followed through with it and it resolved the sensor issue (during initial phone setup it worked perfectly). I prodded the tech for more information to the root cause and didn't get anywhere besides it potentially being a 3rd party app conflict.
I'm on stock Android with Feb 1 security patch and Google Fi when this happened.
-Greg
Click to expand...
Click to collapse
i was on blissrom then i dirty flashed the newer version then the fingerprint option was gone...tried to clean install still nothing...ive just got it back by returning to stock/unrooting with the nexus toolkit..im too scared to root and flash again encase it goes away again...its such an annoying thing to unlock the phone with the power button....the fingerprint scanner is perfectly placed for easy access....FML
Wankface said:
i was on blissrom then i dirty flashed the newer version then the fingerprint option was gone...tried to clean install still nothing...ive just got it back by returning to stock/unrooting with the nexus toolkit..im too scared to root and flash again encase it goes away again...its such an annoying thing to unlock the phone with the power button....the fingerprint scanner is perfectly placed for easy access....FML
Click to expand...
Click to collapse
I'm on Bliss too at the moment and also missing finger print.
As I also miss slim pie, I'm trying other roms too. So far all of them did have finger print working.
(Still missing Slim pie, trying Benzo rom next.)
I rooted again and flashed blissrom and it's working again now fingerprint.... I flashed the version I was on before the problem happened.... Not sure whether to update again... Maybe I will wait for the next newer version......anyway happy its working and not some hardware fault.
How do I fix this? After updating to Oreo yesterday. My AOD stopped working. I have to restart my phone to make it work and after a few hours it will stop displaying in the screen again.
Anyone experiencing the same issue?
Any workaround for this?
Sent from my SM-G950F using Tapatalk
anyone experiencing the same issue?
I had the same issue. I shutdown and restarted the phone and AOD started displaying so far.
I have the same issue. Have not found a solution anywhere yet.
If I restart AOD works for some time(1-2hrs) and stops working again. Very weird
Just wanted to clarify this with you guys, does AOD consume more batt then switch it off? Sorry if this is a stupid question.
It's so irritating that I have to restart my phone everytime AOD stops displaying. I'm a busy person and I find AOD a very useful feature, i dont have to touch my phone to check the time and notifications.
I will do a factory reset later. I will let you know if the problem still exist.
Sent from my SM-G950F using Tapatalk
My AOD worked all day after I did a shutdown and restart. However overnight it seemed to stop working, when I woke up this morning it was not working. I rebooted and it did not resume. I shutdown and restarted, it did not seem to work right away but after about thirty minutes is started working again.
i have done factory reset and so fat it is working, no issues.. I guess i'll give it a week and see if it will still have issues.
Just found out the cause of this issue.
AOD stops working after I take screenshots using bixby button. (Yep, I remapped my bixby to take a screenshot via bxActions)
Sad I have to disable it. Actually just the single press, i still use the long press as flashlight and AOD seems to be working fine.
Sent from my SM-G950F using Tapatalk
I had the same issue. A reboot fixed it though.
A word to the wise ...
funkybone said:
Just found out the cause of this issue.
AOD stops working after I take screenshots using bixby button. (Yep, I remapped my bixby to take a screenshot via bxActions)
Sad I have to disable it. Actually just the single press, i still use the long press as flashlight and AOD seems to be working fine.
Sent from my SM-G950F using Tapatalk
Click to expand...
Click to collapse
It is always a good idea to do a factory reset after you either do a major OS update (like Nougat to Oreo) or switch carriers to take care of any funky issues like this. It may help you out on this. Just paying it forward.
Cindy
cindylike24 said:
It is always a good idea to do a factory reset after you either do a major OS update (like Nougat to Oreo) or switch carriers to take care of any funky issues like this. It may help you out on this. Just paying it forward.
Cindy
Click to expand...
Click to collapse
Yes I just realzed that. Did a factory reset and my device works like charm. [emoji1303]
Sent from my SM-G950F using Tapatalk
funkybone said:
Yes I just realzed that. Did a factory reset and my device works like charm. [emoji1303]
Click to expand...
Click to collapse
Well that's great!
Cindy
Same problems with my J5 2017 + AOD Installed separately
So yeah, after installing the oreo update I got yesterday, the AOD stopped working. And yeah, the AOD did not come with my j5, but I wanted it so badly. Now, the only worry is that it doesn't work and cannot install the latest version of that. Please help ?
AOD Problem after update
So i found that my AOD isn't showing after the Oreo Update, so i kept on searching for the cause in my Settings and gladly i found the solution.
Go to your Settings- Lock Screen- AOD Settings - Display Mode, switch to Show always.
It was set on "Tap Display " which requires you to tap your screen then shows for 30 seconds, after the update.
Try it! Hoping that this would help some
-Rey
Hi, first of all I apologise if this question has been asked but I don't know how to search just this place.
I'm using everything stock, no root, stock launcher.
I have my phone set up to ask for the password on reboot. I have my fingerprint reader set up to unlock my phone. I also have the fingerprint reader set up to wake the screen.
However under certain circumstances the fingerprint reader does not unlock the phone. The most reliable way to trigger this behavior is to plug the phone in to charge.
I exclusively lock the screen with the power button.
The fingerprint reader is still responsive and it still wakes the screen but there's no vibration feedback and it does not unlock. After I unlocked the phone with my password and lock it again the reader works again.
So what's going on here? How should I debug this?
After reboot it is normal to ask for password first time. Sometimes i have also seen this but when i unlock with pattern (my backup way) and lock again it works fine. I can not trace this to be related with charging or something else and it happens rarely but i have seen it also. Maybe a software bug.
Looking back to the days when i have LG V10 i remember that i had the same problem with fingerprint sensor not working sometimes. It was more frequently related to heat buildup as it was hot phone anyway.
I had the same problem these days, I think the fingerprint reader won't work if your hands are really cold.
Hmm I don't think my U Ultra is getting particularly hot and, no, my hands are certainly not very cold either. This behavior happens indoors.
It's just extra security plan and simple
Sometimes, not very often though, my fingerprint reader refuses to respond. Not even a misread where you get haptic feedback and not a lot else.
Just using the power button and entering my back up security (pattern in my case) and it comes back to life.
I don't particularly worry about it, but I suppose it's nice to see that it's not just me
Will see if the upgrade to 8.0 fixes it.
I met this problem.The solution was very interesting.I use Yandex.disk app.This problem did occur after the Yandex.disk app is update.I hard reset my phone.The problem was not in my phone.But I setup Yandex.Disk app the problem repeat occur.İf you installed Yandex.Disk, uninstall the application.if you don't use Yandex.Disk,The last apps update uninstall to try.
Good Lord I have so many apps installed though...
Then go to a full factory reset and see if it helps, thats the 1st thing you do when you have problem.
After a bit of experimentation this behavior seems to have stopped after I disabled/removed all Smart Lock Trusted Places -- a feature that is already known to be buggy.
I have it too, once a day it puts me to enter the password, its a security or a bug idk.
No more, no less, every time when its charging. I installed some 3rd party apps, its possible that they are to blame.
We will see when 8.o strikes and i will hard reset.
Garkan said:
I have it too, once a day it puts me to enter the password, its a security or a bug idk.
No more, no less, every time when its charging. I installed some 3rd party apps, its possible that they are to blame.
We will see when 8.o strikes and i will hard reset.
Click to expand...
Click to collapse
8 fixed this bug for me but i found more bugs in oreo so i am thinking to roll back to 7.0 and meet fingerprint sensor bug again because oreo problems are disgusting - car bluetooth does not works as it should - i can't read addressbook in my car head unit - it shows error. i found that is some bluetooth software parts was not included in 8.0 but successfully fixed in 8.1. and i'am pretty sure we will never receive 8.1 for u ultra.
in russian 4pda forum i found some reports (unconfirmed yet) that fingerprint bug disappeared. maybe somebody here can confirmed it?
No i have android 8 and issue still occurs sadly did not found a fix.
I've suddenly had this issue a couple of days ago a couple of times. I didn't do anything (except a couple of reboots) and it was fixed again.
Now after updating to Oreo and again using leedroids ROM, i didn't experience theissue again..
I talked to a htc representative and said to clear credentials from security/encryption and credentials seems to be a conflict in security certificates. For the moment it works.
After updating my Moto G5 Plus to Android Oreo 8.1, I am facing many issues with it. Some of them which I noticed so far are-
1. Fingerprint scanner stops working occasionally: It doesn't respond at all sometimes. I had to restart my phone every time to make it work again.
2. Wi-Fi connectivity is not stable: It gets disconnected from Wi-Fi networks very often.
3. Turbo charging is not working: The fast charging is not fast. It takes longer than usual to charge my phone's battery after the update.
4. It's slow: It has become slow after the update. Very slow in responses. Even deleting a text message takes 10 seconds.
Do we have fix for these issues?
nikmaverick said:
After updating my Moto G5 Plus to Android Oreo 8.1, I am facing many issues with it. Some of them which I noticed so far are-
1. Fingerprint scanner stops working occasionally: It doesn't respond at all sometimes. I had to restart my phone every time to make it work again.
2. Wi-Fi connectivity is not stable: It gets disconnected from Wi-Fi networks very often.
3. Turbo charging is not working: The fast charging is not fast. It takes longer than usual to charge my phone's battery after the update.
4. It's slow: It has become slow after the update. Very slow in responses. Even deleting a text message takes 10 seconds.
Do we have fix for these issues?
Click to expand...
Click to collapse
Have you tried backing-up your data and performing a factory reset?
Which ROM version did you update to?
Mine is nothing like this, that's strange. But, my Whatsapp has now a bug, I can't take photos inside a chat anymore, the camera just doesn't shoot. I have to open the Cam app normally, take a photo and then attach it to the conversation.
Bruno_Puzoni said:
Mine is nothing like this, that's strange. But, my Whatsapp has now a bug, I can't take photos inside a chat anymore, the camera just doesn't shoot. I have to open the Cam app normally, take a photo and then attach it to the conversation.
Click to expand...
Click to collapse
Same. I've noticed that if you switch to front camera and then back to back camera it will work inside the chat.
nikmaverick said:
After updating my Moto G5 Plus to Android Oreo 8.1, I am facing many issues with it. Some of them which I noticed so far are-
1. Fingerprint scanner stops working occasionally: It doesn't respond at all sometimes. I had to restart my phone every time to make it work again.
2. Wi-Fi connectivity is not stable: It gets disconnected from Wi-Fi networks very often.
3. Turbo charging is not working: The fast charging is not fast. It takes longer than usual to charge my phone's battery after the update.
4. It's slow: It has become slow after the update. Very slow in responses. Even deleting a text message takes 10 seconds.
Do we have fix for these issues?
Click to expand...
Click to collapse
I did have the WiFi bug...very irritating to say the least...no other problems though...you should back up your data and do a factory reset...might help...didn't help me with the WiFi issue..But. I guess that was due to weak wifi signals...in a strong wifi zone it doesn't disconnect..
Hope it gets fixed.
Cheers!:laugh:
Is there any patch for Volte on Airtel & Vodafone networks in India for the latest stock Oreo build ?? Volte turns out to be really useful and till now only Reliance Jio supports VOLTE in India.
nikmaverick said:
After updating my Moto G5 Plus to Android Oreo 8.1, I am facing many issues with it. Some of them which I noticed so far are-
1. Fingerprint scanner stops working occasionally: It doesn't respond at all sometimes. I had to restart my phone every time to make it work again.
2. Wi-Fi connectivity is not stable: It gets disconnected from Wi-Fi networks very often.
3. Turbo charging is not working: The fast charging is not fast. It takes longer than usual to charge my phone's battery after the update.
4. It's slow: It has become slow after the update. Very slow in responses. Even deleting a text message takes 10 seconds.
Do we have fix for these issues?
Click to expand...
Click to collapse
Been on Oreo for a few months... I have had none of these problems.
I have seen some delays in editing, but nothing like 10 seconds... switching to Swiftkey cleared it up... Google keyboard seemed to be the cause.
Close all the background apo which uses camera feature such as instagram, Snapchat then try
Scarecrow. said:
I did have the WiFi bug...very irritating to say the least...no other problems though...you should back up your data and do a factory reset...might help...didn't help me with the WiFi issue..But. I guess that was due to weak wifi signals...in a strong wifi zone it doesn't disconnect..
Hope it gets fixed.
Cheers!:laugh:
Click to expand...
Click to collapse
I'm on stock Oreo and I have this weird Wi-Fi issue where it disconnects, even when my device is literally next to the Router. After the update, I have done a Factory reset but this annoying issue still exist. I am ready to flash a custom ROM if it can solve the WiFi issue.
manubhargav said:
I'm on stock Oreo and I have this weird Wi-Fi issue where it disconnects, even when my device is literally next to the Router. After the update, I have done a Factory reset but this annoying issue still exist. I am ready to flash a custom ROM if it can solve the WiFi issue.
Click to expand...
Click to collapse
Hey,
My WiFi issue seems to have resolved without having to flash a custom rom..I didn't do anything in particular apart from factory reset a couple of times(incidentally)...flashing a custom rom should definitely help you with the issue..
Cheers!:laugh:
Scarecrow. said:
Hey,
My WiFi issue seems to have resolved without having to flash a custom rom..I didn't do anything in particular apart from factory reset a couple of times(incidentally)...flashing a custom rom should definitely help you with the issue..
Cheers!:laugh:
Click to expand...
Click to collapse
Let me try resetting my phone a couple of times. I see no other way than to flash a custom ROM if it doesn't get solved. with factory reset. Thanks
manubhargav said:
Let me try resetting my phone a couple of times. I see no other way than to flash a custom ROM if it doesn't get solved. with factory reset. Thanks
Click to expand...
Click to collapse
Also if it helps I didn't reset the phone multiple times consecutively... I used it for a few weeks in between the resets..
Hope it works for you
Cheers!:laugh:
manubhargav said:
I'm on stock Oreo and I have this weird Wi-Fi issue where it disconnects, even when my device is literally next to the Router. After the update, I have done a Factory reset but this annoying issue still exist. I am ready to flash a custom ROM if it can solve the WiFi issue.
Click to expand...
Click to collapse
This is a well documented issue with the Lineage 15.1 Oreo ROM, at least on my Samsung tablet. Makes me wonder if it's a bug in the Oreo code.
Hello,
I'm experiencing issue after MIUI11 update. Every morning after overnight charge fingerprint and pin unlock no longer work(so pretty much I can't access phone launcher), and then I hold power button and after 30 seconds phone reboots itself. I did not experience this issue on MIUI10. Did anyone experienced something like this and know fix for it ? I still did not try to do factory reset. I tried to figure out why it freeze but logcat don't say anything interesting and things like /proc/last_kmsg are not accessible without root. If anyone know how I could find reason for this freeze please let me know.
draxd said:
Hello,
I'm experiencing issue after MIUI11 update. Every morning after overnight charge fingerprint and pin unlock no longer work(so pretty much I can't access phone launcher), and then I hold power button and after 30 seconds phone reboots itself. I did not experience this issue on MIUI10. Did anyone experienced something like this and know fix for it ? I still did not try to do factory reset. I tried to figure out why it freeze but logcat don't say anything interesting and things like /proc/last_kmsg are not accessible without root. If anyone know how I could find reason for this freeze please let me know.
Click to expand...
Click to collapse
Yes, i can confírm that the battery drain and overheat still ocurres in miui 11. Updated to miui 11.0.1.0 yesterday and today the phone goes warm and sucks all the battery again. seems this is a major bug. We need to think in a way to contact xiaomi all together
And happns exactly that you describe. Does not turn on, phone warm, and need to press power button for a while to restart
maxionline said:
Yes, i can confírm that the battery drain and overheat still ocurres in miui 11. Updated to miui 11.0.1.0 yesterday and today the phone goes warm and sucks all the battery again. seems this is a major bug. We need to think in a way to contact xiaomi all together
And happns exactly that you describe. Does not turn on, phone warm, and need to press power button for a while to restart
Click to expand...
Click to collapse
Hi,
Looks like fix from this article https://piunikaweb.com/2019/11/02/mi-9t-miui-11-battery-drain-workaround/ fixed my problem. I did not experienced issue again after applying this fix.
draxd said:
Hi,
Looks like fix from this article https://piunikaweb.com/2019/11/02/mi-9t-miui-11-battery-drain-workaround/ fixed my problem. I did not experienced issue again after applying this fix.
Click to expand...
Click to collapse
I applied the procedure and it didn't work for me, just like the warm-up on my device