Related
I've had the Nexus since it's release last month and noticed some dust particles under the screen at the bottom left had corner.
After searching and reading a few thread on XDA and other forums it's clear that i'm not alone and the problem has become a lot worse over the past week with a cluster of dust gathering in the corner and a lovely sprinkling of dust across the whole bottom of the screen.
Now i've spoken to HTC UK on the phone who have arranged to collect the unit with a turn around time of 5 working days. All well and good however... I've rooted and updated the ROM to Cyanogen's 5.0.2. Now I understand that this voids your warranty so wondered what to expect one the HTC guys get a hold of the phone and figure this out?
Deano1889 said:
I've had the Nexus since it's release last month and noticed some dust particles under the screen at the bottom left had corner.
After searching and reading a few thread on XDA and other forums it's clear that i'm not alone and the problem has become a lot worse over the past week with a cluster of dust gathering in the corner and a lovely sprinkling of dust across the whole bottom of the screen.
Now i've spoken to HTC UK on the phone who have arranged to collect the unit with a turn around time of 5 working days. All well and good however... I've rooted and updated the ROM to Cyanogen's 5.0.2. Now I understand that this voids your warranty so wondered what to expect one the HTC guys get a hold of the phone and figure this out?
Click to expand...
Click to collapse
You should post this question in one of the other dust/warranty threads (I suggest mine). Anyway, I'd flash back to stock ROM if I were you, and then cross your fingers.
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Ok so you'll have guessed my next question already.
Does flashing back to stock ROM remove any sign of it ever been flashed? e.g. remove the lock icon on bootup? and where would I fijnd the stock ROM?
Carloswithac said:
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Click to expand...
Click to collapse
Great news? What was the turn around time? I'm not sure how the hell i'm going to cope without my Nexus for anything up to 7 working days!?!?
Carloswithac said:
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Click to expand...
Click to collapse
Maybe because it's just a hardware and no software issue
If you got a software issue and you're rooted: no replacement
Deano1889 said:
Ok so you'll have guessed my next question already.
Does flashing back to stock ROM remove any sign of it ever been flashed? e.g. remove the lock icon on bootup? and where would I fijnd the stock ROM?
Click to expand...
Click to collapse
Nope... no way to relock the bootloader atm. The padlock will still show if they turn it on. So far they've been good about replacing phones with the dust under warranty (I'm assuming because it's prevalent enough). But technically they could deny a warranty claim according to their warranty provisions.
Still on topic about warranties and dust....
I called in, they said they would do a swap.
Do I have to send in the phone AND accessories, or just the phone?
-Please dont be the accessories...Headphones broke, lost the sleeve..-
Edit- I didn't tell them my bootloader was unlocked, haven't authorized the card yet, either. I'm waiting until tomorrow.
Will they deny my warranty claim?
Some people say they will, others say they won't!
its very confusing...
urfavoriteemo said:
Still on topic about warranties and dust....
I called in, they said they would do a swap.
Do I have to send in the phone AND accessories, or just the phone?
-Please dont be the accessories...Headphones broke, lost the sleeve..-
Click to expand...
Click to collapse
Its usually always just the phone. I know with tmobile, they make you even take out the battery sd card and sim card.
McFroger3 said:
Its usually always just the phone. I know with tmobile, they make you even take out the battery sd card and sim card.
Click to expand...
Click to collapse
Oh, that's very nice to know.
I just noticed the dust problem about two weeks ago -_-
I was thinking "Haha, no dust under my screen!" All of a sudden, phone goes off, and there's a few particles ..in the middle of the screen..
i just now fell victim also , will they replace it with a little dust or something significant? i just peeped a small strand of hair on the top part of the screen.
Any way to prevent or minimize the amount of dust entering???...Would a Screen Protector help?
KlanXX said:
Any way to prevent or minimize the amount of dust entering???...Would a Screen Protector help?
Click to expand...
Click to collapse
As I stated in the 2nd post... check my original thread regarding the dust issue. It's MANY pages long, but just search for threads I started in this forum and you'll find it easily.
There's a technique that I suggest in which you use a hairdryer to heat up the screen thoroughly then push with a moderate/heavy amount of force till the screen clicks and reseals properly. It's worked for me and numerous others...
Ok, i've given up.
My HD2 is driving me nuts, i've been taking it for granted for a long time, but i've decided to send my HD2 for repairs.
Maybe some users can identify themselfs in my symptoms and perhaps go for a repair as well. I'll try to keep you guys up to date on this situation.
Status:
18/10 - Received my repair ticket. Scheduled pickup tomorrow between 08:00 and 10:00 GMT +1.
19/10 - Phone got picked up by courier service, 8.30AM in the morning.
20/10 till 25/10 - No change in status and/or picked up!
26/10 - Decided to call after a prolonged status update. Summary of conversation: "Yes, everything is fine. No the status hasn't been changed, but you should receive your phone back in about a total of 2 weeks, so somewhere next week i guess."
27-10 till 2/11 -- No change in status and message.
3-11 - Received a package back with my repaired phone! Results: Boardswap, phone shutdown while diagnosing at the repair center. They even replaced my camera lens!
Total repair time due: 15 days
The following below describes the problems that occur (allot!), perhaps you can identify yourself in this as well.
Issie:
- Phone restarts (randomly) and holds at the HTC boot logo when back(bottom)cover feels warm-to-hot.
- Phone reboots when back(bottom)cover is warm, but not hot enough to hang at HTC boot logo, but soon after booting to Windows mobile, the device may reboot again.
Happens when:
- Browsing Internet (3G/HSDPA)
- Listening to Music (through SD card)
- Playing a game
- Having a (long) phone call the device
(temporarily) fix for issue:
1. Do a ‘Battery-Pull’ (extracting the battery) which shuts down the device.
2. Let it cool down for a couple of minutes until the back(bottom)part doesn’t feel warm enough anymore.
3. Re-insert battery, and restart phone.
4. If cooled down enough, the phone will restart correctly when powering up the device, until issue happens again, where step 1 needs to be done again.
The above mentioned issue don’t happen when the devise isn’t put under ‘load’ (I.e: use applications/browse(the web)/music etc). Putting the phone in sleep/standby or just sending a text message will not reboot the phone.
Tried the following official fixes:
- Hard Resetting the device > Issue remains.
- Updating to a new (official) ROM (RUU_Leo_HTC_NLD_1.48.404.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe )
> Issue remains, even after a Hard reset with above noted ROM.
- Formatting and/or removing the SD card from the Device > Issue remains.
Tried the XDA fixes:
- Different Radios: Any radio in the official HD2 Radio topic
- Many different Roms
- Formatted the SD card, tried a different one, and even None.
Concluding:
Seeing to have tried all options relating to a software issue, I think this might be a hardware issue.
Contact with HTC:
Having sent some messages over with HTC they sent me this last message:
[name]
(Benelux Support
(Tech)) Close Pending Hi Maseo, Thank you for letting me know. It really sounds like a hardware issue. Please let us know if you need anything else. Kind Regards, 2010/10/18 12:42:46
I have the exact same problem and tomorrow it is going to the repair center. Unfortunately I have a crack in the digitizer, I hope they don't use it as pretext to charge me extra!
relic said:
I have the exact same problem and tomorrow it is going to the repair center. Unfortunately I have a crack in the digitizer, I hope they don't use it as pretext to charge me extra!
Click to expand...
Click to collapse
My screen is still in mint condition, only thing that cracked if my camera-glass due to a bump against my table at home.. But more then that it's nothing.
I've noticed more people having the problem, so i thought maybe more people have my issues as well and could go for a repair after seeing this topic.
maseo said:
My screen is still in mint condition, only thing that cracked if my camera-glass due to a bump against my table at home.. But more then that it's nothing.
I've noticed more people having the problem, so i thought maybe more people have my issues as well and could go for a repair after seeing this topic.
Click to expand...
Click to collapse
They will blame your problem on humidity in the device after the camera glass cracked. Did you change the camera-glass? I suggest you do that before you send it for repair otherwise you have to pay for the repairs as it does not fall under warranty (check on ebay for camera glass lens).
I think we're both in the same pickle:/
I am crossing my fingers they won't charge me.
relic said:
They will blame your problem on humidity in the device after the camera glass cracked. Did you change the camera-glass? I suggest you do that before you send it for repair otherwise you have to pay for the repairs as it does not fall under warranty (check on ebay for camera glass lens).
I think we're both in the same pickle:/
I am crossing my fingers they won't charge me.
Click to expand...
Click to collapse
I haven't. And a device breaking down from the camera end is highly unlikely.
It's impossible for me to replace it now as it's being picked up tomorrow morning. If they have to repair it, so be it. As long as it's not a outrageous high price..
You got experience in this, them blaming me in case of humidity, or you just guessing?
maseo said:
I haven't. And a device breaking down from the camera end is highly unlikely.
It's impossible for me to replace it now as it's being picked up tomorrow morning. If they have to repair it, so be it. As long as it's not a outrageous high price..
You got experience in this, them blaming me in case of humidity, or you just guessing?
Click to expand...
Click to collapse
After speaking with their customer rep they pointed out to me that it is possible that the device malfunctions because of cracks leading to humidity and temperature problems. And that is not under warranty.
If your camera lens is cracked, it is easy for them to blame it on humidity due to the crack. This is a possible scenario, I can't predict but if we learned anything from repair under warranty, companies will to blame it on the customer before they fix it under warranty.
My advice to you is to cancel the pick up and reschedule another one later, go to ebay and buy a second hand glass lens and glue it yourself. It cost you less than 5$ to do that. Better than relying on their repair and end up paying hundreds of dollars. This way you eliminate the excuse of them blaming the defect on you.
relic said:
After speaking with their customer rep they pointed out to me that it is possible that the device malfunctions because of cracks leading to humidity and temperature problems. And that is not under warranty.
If your camera lens is cracked, it is easy for them to blame it on humidity due to the crack. This is a possible scenario, I can't predict but if we learned anything from repair under warranty, companies will to blame it on the customer before they fix it under warranty.
My advice to you is to cancel the pick up and reschedule another one later, go to ebay and buy a second hand glass lens and glue it yourself. It cost you less than 5$ to do that. Better than relying on their repair and end up paying hundreds of dollars. This way you eliminate the excuse of them blaming the defect on you.
Click to expand...
Click to collapse
Sounds plausible, but that wouldn't make sense in the way the device is manufactured. The CPU/GPU/Radio base i at the bottom. Any malfunctioning due to possible humidity in the camera would only lead to a malfunctioning camera, and that's not the case at this time.
Given, if i had more time i might have placed it, but i'm not in the occasion to do that right now.
I'll just have to keep my fingers crossed, im more afraid they'll go at you for a broken digitizer..
maseo said:
I'll just have to keep my fingers crossed, im more afraid they'll go at you for a broken digitizer..
Click to expand...
Click to collapse
I wish you the best. Let's keep each other updated on the situation. I am curious to hear good news!
relic said:
I wish you the best. Let's keep each other updated on the situation. I am curious to hear good news!
Click to expand...
Click to collapse
The same goes to you! I'm very curious on what will happen..!
gonna miss my phone though..
maseo said:
The same goes to you! I'm very curious on what will happen..!
gonna miss my phone though..
Click to expand...
Click to collapse
Double check this. Pull your battery and make sure that none of the pins are bent and touching each other. This has caused some issues, but not exactly the one you're describing but it can't hurt to check. If they are bent, straighten them out and see if the issue is resolved.
dipaolnv said:
Double check this. Pull your battery and make sure that none of the pins are bent and touching each other. This has caused some issues, but not exactly the one you're describing but it can't hurt to check. If they are bent, straighten them out and see if the issue is resolved.
Click to expand...
Click to collapse
Thanks, but to no avail.
Those 3 pins were straight and sitting nice and snuggly against each other.
i also have a battery problem battery seems to be dying. under 30% phone becomes unstable. also sometimes doenst want to load or boot.
last 2 must be a connector problem (indeed it must be. put battery in without taking care to put contact points in the 3 little squares then the battery doesnt work)
ive mailed custumer service, it must be part of the warranty so i want a new battery
avathar behemoth said:
i also have a battery problem battery seems to be dying. under 30% phone becomes unstable. also sometimes doenst want to load or boot.
last 2 must be a connector problem (indeed it must be. put battery in without taking care to put contact points in the 3 little squares then the battery doesnt work)
ive mailed custumer service, it must be part of the warranty so i want a new battery
Click to expand...
Click to collapse
My problem has nothing to do with the battery at all.. don't hijack this topic for something un-related..
Day 2:
Phone is still enroute to HTC Service Center according to the Servicetracker..
how long does it take to deliver a phone i wonder..
My experience with HTC customer services
In the case of my HD2 (same symptoms):
Went back to Standard ROM/Radio/Bootloader Friday 17/09/10
Confirmed problem still existed on standard software 17/09/10
Called HTC customer services 18/09/10
Collection booked for Monday 20/09/10
Confirmation email received that phone had been received 21/09/10
Status changed from "Received your phone" to "Repairing your phone" 03/10/10
Status changed to "Awaiting despatch" (or something similar) 03/10/10
Received email confirmation phone was being shipped back to me 04/10/10
Received phone back with new IMEI (presume new motherboard) 05/10/10
All in all, I was without the phone for 2 weeks but I have no complaints about the service at all. A message telling me what they'd done to fix the problem would've been nice, but it's fixed and working perfectly so I'll forgive them for that.
After a week without my HD2, my spare phone was really annoying me due to it's lack of capability (HTC StrTrk) so I bought an Orange San Francisco, used it until my HD2 came back then sold it to someone I work with for what I paid for it.
Yeah, the fun thing is, is that the service center is almost figuratively around the corner, still they said it could take up to 2 weeks though.
I'm gonna get a Nokia 5800 as a lend-phone from a friend of mine.
I was looking into getting the Desire HD possibly this friday, but that's just too much as next to having the HD2, haha!
maseo im not trying to hijack anything!
maybe your sister if she looks nice.. so pls dont use that tone!
seems to be a battery issue with your phone so it seems with mine... it could also be a connector/motherboard problem so my post was on topic.
i submitted a problem to tech support and got a ticket they want me to call cust service to check my phone, i dont want to lose it for at least 2 weeks.
i want to get a new battery! so ill try to get that.
(also you reply a lot... do you want your posts to go up or something? )
avathar behemoth said:
maseo im not trying to hijack anything!
maybe your sister if she looks nice.. so pls dont use that tone!
seems to be a battery issue with your phone so it seems with mine... it could also be a connector/motherboard problem so my post was on topic.
i submitted a problem to tech support and got a ticket they want me to call cust service to check my phone, i dont want to lose it for at least 2 weeks.
i want to get a new battery! so ill try to get that.
(also you reply a lot... do you want your posts to go up or something? )
Click to expand...
Click to collapse
Don't want to keep bumping it without no-reason, im just replying that's all ;-)
If it were a battery problem it would show other symptoms, ditto for the connector. Im more confident it's more hardware related, but to be precise what, i don't know.
A new battery is quite inexpensive, why don't you just get one? Saves you the hassle of getting (or trying to get) a new one through HTC.
Day 3 that my phone is underway, takes ages for a small trip by courier apparently ?
maseo said:
Don't want to keep bumping it without no-reason, im just replying that's all ;-)
If it were a battery problem it would show other symptoms, ditto for the connector. Im more confident it's more hardware related, but to be precise what, i don't know.
A new battery is quite inexpensive, why don't you just get one? Saves you the hassle of getting (or trying to get) a new one through HTC.
Day 3 that my phone is underway, takes ages for a small trip by courier apparently ?
Click to expand...
Click to collapse
ya I have the same thing still underway.
relic said:
ya I have the same thing still underway.
Click to expand...
Click to collapse
My god.. almost a week further, it's still enroute?!
how's it going on your end relic?
26/10: Decided to call after a prolonged status update. Summary of conversation: "Yes, everything is fine. No the status hasn't been changed, but you should receive your phone back in about a total of 2 weeks, so somewhere next week i guess."
Hi,
My phone went off suddenly and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Dead.
Return.
kenny1991 said:
Dead.
Return.
Click to expand...
Click to collapse
Are you sure ,the battery heatens when I charge it ?
It is less than 2 months old
mohd1995 said:
Are you sure ,the battery heathens when I charge it ?
t is less than 2 months old
Click to expand...
Click to collapse
No. But it happens with note 3. You can try to replace battery but if you can just return.
kenny1991 said:
No. But it happens with note 3. You can try to replace battery but if you can just return.
Click to expand...
Click to collapse
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
mohd1995 said:
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
Click to expand...
Click to collapse
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
mohd1995 said:
Hi,
My phone went off suddenly after giving 3 beeps and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Click to expand...
Click to collapse
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
You should be able to go through Samsung directly to have it replaced.
kenny1991 said:
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered.
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
Dizy801 said:
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
Click to expand...
Click to collapse
Is there something I can do to check if that is true ?
And please ignore 3beeps thing as my brother told that it was from a a song he tried playing before it wen't off
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
kenny1991 said:
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
Click to expand...
Click to collapse
We'll I don't think mine is but I will ask about it
Thanks for the advice
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
goodoane said:
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
Click to expand...
Click to collapse
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
mohd1995 said:
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
Click to expand...
Click to collapse
Er. Aditya said:
Click to expand...
Click to collapse
Thanks,I will try to do that .
Phone was sitting turned off on my night stand and this is what I come home to.
Ouch! Looks like the battery swelled a bit!
perfoliate said:
Ouch! Looks like the battery swelled a bit!
Click to expand...
Click to collapse
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. This is a replacement for my original which was defective but the warranty should have transferred to this one. They say they will get back to me in 24 hours after someone higher up looks at the pics I sent in. I don't use it any more as I bought an iPhone 6 and went to the dark side but they still need to replace it.
kzoodroid said:
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. [...]
Click to expand...
Click to collapse
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
marco_ said:
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
Click to expand...
Click to collapse
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
Click to expand...
Click to collapse
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
kzoodroid said:
Phone was sitting turned off on my night stand and this is what I come home to.
Click to expand...
Click to collapse
Was it charging?
The only thing that would have caused that is a failed battery. It appears to have puffed up to extreme levels.
Better then bursting into flames at least...
I'm glad at least it didn't caught on fire and burn down your house.
Drew66 said:
Was it charging?
Click to expand...
Click to collapse
No it was turned off for a week and sitting on a table.
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
Click to expand...
Click to collapse
It's fully stock except for the unlocked bootloader and as have stated previously it was turned off and disconnected from the charger just sitting on a table.
marco_ said:
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
Click to expand...
Click to collapse
The issues tech support were having last night are: 1). this is a replacement phone for my original which had cell radio issues and they weren't sure the original 1 year warranty transferred over to this one 2). physical damage voids the warranty as they assume it's caused by the user dropping it 3.) they've never heard of a battery exploding when the phone was turned off and not charging. Having the phone in hand its obviously it's from an exploded battery I offered to send it in to them so they can verify this. I was told I would hear back in 24 hours as to if they will cover it under warranty once someone higher up looked at the pics I sent in.
Kinda worried about mine doing the same. I have a dev edition as well and over time the phone's back has developed a few bulges and feels uneven to the touch. Hopefully it doesn't actually explode though. I'm not too interested in changing phones again.
Been almost 48 hours since I contacted customer support and still no word back on if they are going to cover it under warranty. If I get a replacement I'm going to sell it as I got the new iPhone 6 and am happy with it and I still have a Nexus 4 to play around with.
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
fakieskr8333 said:
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
Click to expand...
Click to collapse
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
KJ said:
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
Click to expand...
Click to collapse
Yea I meant send them the new phone since he won't be using it lol.
fakieskr8333 said:
Yea I meant send them the new phone since he won't be using it lol.
Click to expand...
Click to collapse
Ah! I somehow doubt that's happening. ?
KJ said:
Ah! I somehow doubt that's happening. ?
Click to expand...
Click to collapse
I didn't have high hopes but I thought it was worth a shot lol. Hopefully he can get it straightened out soon. It's a good thing he has another phone to use, I'd be pissed if I was phoneless this long.
Three days later and still no answer back so I contacted them again and this time got it moved to repairs escalation reports who are closed on weekends. Tech support guys on chat keep saying well that's physical damage and voids the warranty and you have to pay for repairs. The one I talked to today actually said batteries are only covered if it explodes on first few charges. WTF? Three days ago I offered to send the phone to them to verify its an exploded battery but they said no the pictures were enough. If I had bought this through a carrier I would've had a new phone by now, Verizon always replaced my defective phones on the first call no questions asked.
Hi,
I have screen burn in/retention issue on my device( the one where notification bar icons get glued and slightly visible, yup that).
I have read on several Lenovo forums , tutorials of fixing it, and xda that it can't be fixed for non-rooted users.
I am currently using Blue Screen Filter for eye care at 10% of Grey colour, face no problem in that.
BUT
I want a permanent solution, not some software to hide that effect. My question is:
IF I ROOT, Unlock Bootloader, and change RGB values via Kernel manager as suggested as a FIX, is it a permanent solution?
IF I DON'T DO ANYTHING, Will the screen burn/retention issue spread from notification to whole of the screen? I'm really worried, that's the case i can sell the phone right away.
PLEASE HELP!
Bro if your phone is in warranty then visit the service centre and ask for screen replacement they will do it for free of cost if it is in warranty otherwise they will ask you to pay some amount If you are not willing to go to sc then unlock bootloader flash a custom rom like lineage os or something go to display in setting and change the values of RGB to less than 100 percent screen burn will be gone.. My suggestion is visit the service centre and change it
:good:
iamsreekesh said:
Bro if your phone is in warranty then visit the service centre and ask for screen replacement they will do it for free of cost if it is in warranty otherwise they will ask you to pay some amount If you are not willing to go to sc then unlock bootloader flash a custom rom like lineage os or something go to display in setting and change the values of RGB to less than 100 percent screen burn will be gone.. My suggestion is visit the service centre and change it
:good:
Click to expand...
Click to collapse
See thars the problem , phone is not under warranty anymore , only if i had observed this 2onths ago then service centre would be an option , and i read in so many threads even after replacing screen , the issue still persists , so does rooting solve the problem?
cool.gautam said:
See thars the problem , phone is not under warranty anymore , only if i had observed this 2onths ago then service centre would be an option , and i read in so many threads even after replacing screen , the issue still persists , so does rooting solve the problem?
Click to expand...
Click to collapse
Nope it does not. I'm also trying to find a solution . The screen replacement is just 40 € on eBay though.
Inviato dal mio Moto G4 utilizzando Tapatalk
Cheez2553 said:
Nope it does not. I'm also trying to find a solution . The screen replacement is just 40 € on eBay though.
Inviato dal mio Moto G4 utilizzando Tapatalk
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If i dont root my device , i maybe can sell this and get Moto g3 or any phone around 7000rs , i fi root it , i cant sell it. So tgats ehy was worried and wanted to confirm if changinf rgb was permanent solution
cool.gautam said:
See thars the problem , phone is not under warranty anymore , only if i had observed this 2onths ago then service centre would be an option , and i read in so many threads even after replacing screen , the issue still persists , so does rooting solve the problem?
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This phone was first launched (available for purchase) on 17th May 2016. Your warranty would've expired 4 days ago, if you are one of those unlucky few who bought it immediately.
Are you sure your warranty is void when it has barely been a year since the phone was released in the first place? Do double check your bill or something.
That's not a screen "burn", it's retention. As far as I saw on mine, only affects the notification bar. For me appeared only after I flashed the "N". Since I have unlocked the bootloader and rooted at 1 month since purchase, I have installed EX kernel under N (for root).
Changed the screen RGB colors to 240 (applies at boot) and got rid of the retention.