Hello
I have a Big Problem
I tried to flash a new firmware and now my Shield Tv does not start anymore.
the Light does not work anymore
if I connect the Device via USB with the Pc it only recognizes an APX device.
what can I do to flash a firmware again?
You are talking about the green light that indicates that it is powered on, right?
I had a similar issue when trying to flash the recovery image on my Shield TV, also a 2017 16gb. He's dead, Jim. I had to live chat with a rep from Nvidia. I told them it isn't powering on and the green light didn't light up. They tried to resolve it with a replacement AC adapter, which didn't work, I contacted them again and they sent me a replacement Shield.
that's exactly what I mean
ThrillerAtPlay said:
You are talking about the green light that indicates that it is powered on, right?
I had a similar issue when trying to flash the recovery image on my Shield TV, also a 2017 16gb. He's dead, Jim. I had to nvidia.custhelp chat with a rep from Nvidia. I told them it isn't powering on and the green light didn't light up. They tried to resolve it with a replacement AC adapter, which didn't work, I contacted them again and they sent me a replacement Shield.
Click to expand...
Click to collapse
Hi
ok that sounds good but I have the shield now about half a year and the firmware I wanted to install is not official,
had already tested several systems and I'm also not a Beginner but after the last restart, the Light was no longer on and I get no Picture.
should say that I have the Shield Tv 16Gb 2017.
what should I say best to the support?
Mfg
Miskeen1337 said:
Hi
ok that sounds good but I have the shield now about half a year and the firmware I wanted to install is not official,
had already tested several systems and I'm also not a Beginner but after the last restart, the Light was no longer on and I get no Picture.
should say that I have the Shield Tv 16Gb 2017.
what should I say best to the support?
Mfg
Click to expand...
Click to collapse
Just describe the problem. It stopped powering on, there is no light and no picture. There is no need to lie or come up with an elaborate story.
Miskeen1337 said:
Hi
ok that sounds good but I have the shield now about half a year and the firmware I wanted to install is not official,
had already tested several systems and I'm also not a Beginner but after the last restart, the Light was no longer on and I get no Picture.
should say that I have the Shield Tv 16Gb 2017.
what should I say best to the support?
Mfg
Click to expand...
Click to collapse
according to Nvidia support when I spoke to them if the shield is recognized as a apx device then it is hardware failure
Hardbrick. Only fixable through nvflash. Seems like you hace not bootloader anymore. Maybe wrong Rom for the wrong Device. I had this Problem myself. I flashed the 2017 Rom at my 2015 Device by Mistake. I still wait for someone to find a way to flash the right bootloader through apx Mode.
Miskeen1337 said:
Hello
I have a Big Problem
I tried to flash a new firmware and now my Shield Tv does not start anymore.
the Light does not work anymore
if I connect the Device via USB with the Pc it only recognizes an APX device.
what can I do to flash a firmware again?
Click to expand...
Click to collapse
I was told by Nvidia support that if device is seen as APX that it is hardware failure
hardware failure means hard drive or board level? If it's hard drive problem, someone already posted a way to build the OS from 0
I have a 2015 model with same ailments. Waiting patiently for people smarter than I am to come up with an answer.
i saw on gbatemp an on various gits where people made thier own apx drivers to exploit the tegra x1 vulnerability in the switch and on the shield tab but sorry i don't have the sites exactly thats what made me check here again. It can be done and with the exploit you can kick it out of that mode
Related
I have read every single thread that exists on the internet about this problem, the bootloops, the faulty bootloaders, the wrong rooting and image installations, every single posible way to brick this piece of device that everyone seems to have problems with. Yet none of them has gave me a solution. First of all, it's my girlfrinds tablet, she told me that one day, she tried to upgrade the android software and while it was installing it, the tablet bricked. She was able to go to fastload mode (power + volume up) we've tried recovery mode, factory reset, every option there, nothing. She gave me the tablet, I plugged it on my pc and used Nexus Root Kit to install a new android software to the device. After a painful search of how to make the Kit recognize the tablet because usb debugging was not on, I was able to start the process of installing the new software. Yet, in the middle of the installation, the micro-usb moved a little bit and the tablet got disconected. The process was cancelled and the tablet screen froze. I turned the tablet off and that was when it just bricked and never wanted to turn back on. Neither with any combination of the buttons, nor while leaving it charging a long time, nor any possible solution the internet may have about this. Just fully totally and simply bricked. Yet, when I connect it to my pc (windows 7 ultimate 64 bits) sometimes, it reads it as an unknown device, sometimes it reads it as a random APX device, and when I install any kind of drivers that already exist on every thread that there is about it, it reads it as an ASUS Transforme Prime APX Interface, yet the tablet never displays anything, and I'm not able to access it in any way nor make any changes to it whatsoever. I live in a country were there is no google or asus techical support, and third-party technical supporters are dumb as f***. My girlfrind took the tablet to 2 other places before giving it to me and they said to her that "it didn't have any software installed" (which was wrong) and that "it was beyond repair" (which was also wrong). The only thing I want to know is: is there any way to fix it now? or do I just have a very nice and fancy paperweight in my hands.
Makatown said:
I have read every single thread that exists on the internet about this problem, the bootloops, the faulty bootloaders, the wrong rooting and image installations, every single posible way to brick this piece of device that everyone seems to have problems with. Yet none of them has gave me a solution. First of all, it's my girlfrinds tablet, she told me that one day, she tried to upgrade the android software and while it was installing it, the tablet bricked. She was able to go to fastload mode (power + volume up) we've tried recovery mode, factory reset, every option there, nothing. She gave me the tablet, I plugged it on my pc and used Nexus Root Kit to install a new android software to the device. After a painful search of how to make the Kit recognize the tablet because usb debugging was not on, I was able to start the process of installing the new software. Yet, in the middle of the installation, the micro-usb moved a little bit and the tablet got disconected. The process was cancelled and the tablet screen froze. I turned the tablet off and that was when it just bricked and never wanted to turn back on. Neither with any combination of the buttons, nor while leaving it charging a long time, nor any possible solution the internet may have about this. Just fully totally and simply bricked. Yet, when I connect it to my pc (windows 7 ultimate 64 bits) sometimes, it reads it as an unknown device, sometimes it reads it as a random APX device, and when I install any kind of drivers that already exist on every thread that there is about it, it reads it as an ASUS Transforme Prime APX Interface, yet the tablet never displays anything, and I'm not able to access it in any way nor make any changes to it whatsoever. I live in a country were there is no google or asus techical support, and third-party technical supporters are dumb as f***. My girlfrind took the tablet to 2 other places before giving it to me and they said to her that "it didn't have any software installed" (which was wrong) and that "it was beyond repair" (which was also wrong). The only thing I want to know is: is there any way to fix it now? or do I just have a very nice and fancy paperweight in my hands.
Click to expand...
Click to collapse
Hello,
Thanks for using XDA Assist.
Your thread will be moved to Nexus 7 Q&A,Help and Troubleshooting.Experts there may be able to help you
___
v7
XDA Assist
Ha, yes...same boat and similar situation happened where USB became disconnected during bootloader flash. Surprised there haven't been any snarky comments made on your (and now my) situation. I have a totally non-responsive device now and Windows is also not recognizing the USB device (because it does not respond back when attempting to connect/mount). Looks like the only magic at this point would be cracking open and trying a completely different path to restoring, otherwise it is time to find a nice door needing a doorstop!
~Dubhead
I received the Shield TV yesterday is the Pro, when i configure the first time the update start automatic to 3.0, when all works fine, and leave a few time the shield enter in sleep mode, but the problem is can't wake up, i tried with gamepad, remote, usb keyboard, power button anything respond, the only way is unplug the power and plug again.
I see in nvidia forums that is possible is a problem of the 3.0 update, because i can't tested in a lower version i don't know if is a general issue or is my device.
Tried on a Samsung TV LG TV, with and without HDMI CEC, and differents hdmi cable, and ethernet and Wifi.
I don't know, if you wait if general issue or return to the store.
Anyone have the similar problem next to update to 3.0? appear only fail on the Pro model 500GB.
Hi,
I have exactly the same problem since I updated to Marshmallow.
Shield Pro 500GB. I tried to play with HDMI CEC and power settings (disabled sleep mode completely) as well, but still can't wake/turn on when I leave it alone for a while. Case green LED is not lit. The touch button on the case does not even work. Tried Shield controller, xbox 360 wireless controller, shield remote, Logitech K400 plus keyboard/touchpad without any luck. Only option is to dis/reconnect power supply.
Bootloader is unlocked, I used it rooted before the Marshmallow update and there were no problems. I did not reroot it yet.
Any ideas, anyone?
Thanks!
Same Here
Have the same exact problem since updating to 3.0
Has anyone found a way to fix it?
I have the 500GB model.
It's general bug, many user report on shield forum. For now I guess just power off every time then turn it on using bottom on the machine.
I have the same problem too. I'm from Spain but buy on Amazon France ( 500 G ) version PRO. Has anyone tried to install another version of the firmware ??
for example: the developer? //developer.nvidia.com/shield-developer-os-images ( sorry but ....To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! )
????
Having exactly the same problem.
I got mine 2 days ago and immediately upgraded to marshmallow so don't know if it happened before.
I did contact nvidia, and they are awere of it. Just send the feedback in your geforce expiernce on the pc or laptop, and on the shield tv in about and then send feedback. They are working on it to get it fixed.
same problem when hdmi control turned on on my tv.. problem is that i need it for my sound
Have had the same problem after updating, but for me the standbybutton on the console itself doesn't work after sleepmode has been active for a little while, have to take the ACcord out and in again to get it working, the fan ect is clearly running so it is in sleepmode, annoying as hell, was about to return it for a new console yesterday but they didn't have new ones in so i wouldn't go the whole easter without my movies and series stuck at the cabin.. hehe
Hope they get it fixed ASAP or some smart XDA-member makes a fix =) must be a software issue, but why only on some consoles ? i have formatted the thing multiple times to try getting it fixed without luck..
I hope someone found fix. In any case, i experience the same but not all the time.
In about 1/4 of the attempts to wake the device it is stuck in sleep. Impossible to turn it back on with remotes, controllers or hdmi-cec. The tv also loses track of the fact that a device is connected to that specific hdmi port.
Unplugging and plugging back in forces a reboot.
This is on a fully updated, fully "original" ATV Pro
Verstuurd vanaf mijn A0001 met Tapatalk
well Yeah.. so i bought this stick just now on ebay thinking it should be good enought to give away for streaming some live tv and so on, but
this had obviously the WIFI problem and there i was..
Not beeing able to use WIFI i started to search for different roms and after a couple days constantly searching HOW TO- and downloading different ROMS and watching youtube on how to flash i set up to the task once again..
Beeing able to flash both Nvidia tablets, Samsung Telephones, and Xiaomi i felt confident that i would be able to fix this..
But no, i had a couple different roms that started up With start screen but then that was it, nothing more i couldnt get past start boot logo on either of the 3 roms i thought was correct so i startd to search for same chip roms as this has the 3229 rockchip and the AS something number wifichip..
But then after flashing With a unknown rom it wouldnt start up again or even get recogniced by the computer usb again..
I tried the reset button, i tried shortcutting pin 6-7 and most likely all other as well but no Luck..
There is a blue light but its only halfway as Bright as when the stick was ON and working.
So its like its stuck in some low Power recovery or i dont know..
At least it lights up when i plug it in.
this is the stick With the red "plastic antenna"
Its not an antenne after all by lokking at it but maybe it serves some purpose of making People think its an antenna..
Any suggestions will be apreciated as now i consider it as Waste and after just spending 35 USD on it i would like it to at least get it back so i can sideload some games on it and give it away rather than putting it in the trashcan..
I attach link to the crap i bought so you get the idea of what it is and to also avoid..
Thank you all for all help!!
http://www.ebay.com/itm/252678580408
veralynn said:
well Yeah.. so i bought this stick just now on ebay thinking it should be good enought to give away for streaming some live tv and so on, but
this had obviously the WIFI problem and there i was..
Not beeing able to use WIFI i started to search for different roms and after a couple days constantly searching HOW TO- and downloading different ROMS and watching youtube on how to flash i set up to the task once again..
Beeing able to flash both Nvidia tablets, Samsung Telephones, and Xiaomi i felt confident that i would be able to fix this..
But no, i had a couple different roms that started up With start screen but then that was it, nothing more i couldnt get past start boot logo on either of the 3 roms i thought was correct so i startd to search for same chip roms as this has the 3229 rockchip and the AS something number wifichip..
But then after flashing With a unknown rom it wouldnt start up again or even get recogniced by the computer usb again..
I tried the reset button, i tried shortcutting pin 6-7 and most likely all other as well but no Luck..
There is a blue light but its only halfway as Bright as when the stick was ON and working.
So its like its stuck in some low Power recovery or i dont know..
At least it lights up when i plug it in.
this is the stick With the red "plastic antenna"
Its not an antenne after all by lokking at it but maybe it serves some purpose of making People think its an antenna..
Any suggestions will be apreciated as now i consider it as Waste and after just spending 35 USD on it i would like it to at least get it back so i can sideload some games on it and give it away rather than putting it in the trashcan..
I attach link to the crap i bought so you get the idea of what it is and to also avoid..
Thank you all for all help!!
http://www.ebay.com/itm/252678580408
Click to expand...
Click to collapse
Hi.
I think I have the same device as you. And also I tried to flash another rom without success, so until I find a good rom, its just a small brick.
I also been in the same situation as you, but you have to short pins 7-8 to revive. Its the pins facing the middle of the device, and counting from the device edge/side.
Good luck. If you find a working rom for it, let me know
No, i have had no luck. Piece of **** device.
Got 80% refund from seller after a couple weeks of complaining.
Just throw it away and buy a ZAPPATI media player or a Nvidia shield if you dont use any 3D.
veralynn said:
No, i have had no luck. Piece of **** device.
Got 80% refund from seller after a couple weeks of complaining.
Just throw it away and buy a ZAPPATI media player or a Nvidia shield if you dont use any 3D.
Click to expand...
Click to collapse
Hi again.
If you ever revive your dongle, you can get a working rom from the following link:
http://freaktab.com/forum/tv-player-support/rockchip-based-tv-players/rk3229-devices/firmware-roms-tools-bg/623420-mk809iv-rk3229-bricked-how-to-unbrick?p=646882#post646882
It worked for me
Thanks. I will try. Any tips in how to revive it??
I also have an mk809iv. I couldn't get developer options to show after tapping build number but it said "no need you are already a developer" (I assume its preunlocked?) I got bored and decided to flash a rom. I have the rockchip factory tool and rockchip batch tool. I tried flashing an update and the problems began lol
OK..... The stick now doesn't have a blue led on AT All. Tried original mains power source different USB cables different ports on laptop etc.
When I connect it to the TV it doesn't show up on the hdmi. Have I really fried it properly ?
Is there a way to use command on pc or adb shell or something to unlock the bootloader. In batch tool I can see the device after shorting pin 6/7 method but when I load firmware and start to flash then it comes up with failed at boot every time and on different versions of the tool.
I rooted the device before with King root (not king o root) and flashed supersu via rom installer app. Assuming that developer options are open by default, the device should be rooted now...... Right? ?
Anyway is there a way to uninstall all the software and reinstall the manufacturers firmware via the pc ? I have included pics of the board, but when looking at other people's pics the have a lot more chips and nand chips etc mine has one chip on the back and on the other side what I presume to be a heat sync (look like a bit of a tin can
Lol)
I have been on many forums for about 48hrs straight now ? and still can't find answers *sigh*
Recap:- 1 is it fried
2 if not can I sort it via pc
3 HOW?! lol
One last thing, would it run on cyanogenmod 11 ? it's an android device running kit kat and my gingerbread S2 is now on cm11 or are the internal "gibbons" different ?
Many thanks to anyone who can lend me a hand ??
I have the 2015 shield tv and the 16gb model. Flashed full android and now can't get into recovery not matter what. I have tried hardboot to recovery won't work like it did before. Also I cannot connect to fastboot or adb. it shows as a APX device now in device manager. anyway help me out here?
It doesn't display anything on screen and will not boot, bricked maybe
I have tried everything it is like there isn't a boot loader anymore. it won't display anything on screen period. I have green light on shield, i hear it connect to PC, but it cannot be connceted to via adb or fastboot commands. Says no emulator/devices found
I had the same thing happen to me after cloning my SSHD to my SSD. I'm really thinking they may have implemented something to check for tampering. It cannot just be a coincidence this has just started happening.
I have one that has the green light on but doesn't show anything on tv and doesn't show on pc. Hopefully someone can figure out how to short a couple pins on the nand chip. We used to do that on some of the older android boxes.
yea sucks mine is a paper weight now and can't find answers anywhere. Called nvidia and they said that when it goes to VPX mode like mine it is a hardware failure. It is like the bootloader is gone
I'm surprised there isn't a solution to this yet, any word on what to do yet?
enigma7820 said:
I'm surprised there isn't a solution to this yet, any word on what to do yet?
Click to expand...
Click to collapse
Had the same problem, VPX and no bootloader, it would let me go into system recovery but after numerous times of factory resetting only to get same results I called Nvidia and got Rma
mine is out of warranty already tried, they said buy a new one, because its a hardware failure when its shows up as VPX
nVidia have been useless and first claimed no updates have been out and the Live support refused to answer questions.
Seems there was an update and it must have happened when I left my Shied TV on one night.
Now I can get into fastboot menu but if I boot normal, I get nVidia logo then the 4 colour icons just spinning and rotating around.
It won't progress to the Android logo and boot.
I would try reset but is there anyway to get to my settings and save them without having to put in all my usernames and pwd's on Apps.
If it is possible, would I need to download all Apps again?
The other question is, nVidia live support told me I can not apply an image from USB or SD card, yet when asked, Why are there those options.
Live support just sat there then disconnected the chat.
Anyone?
BallyS said:
nVidia have been useless and first claimed no updates have been out and the Live support refused to answer questions.
Seems there was an update and it must have happened when I left my Shied TV on one night.
Now I can get into fastboot menu but if I boot normal, I get nVidia logo then the 4 colour icons just spinning and rotating around.
It won't progress to the Android logo and boot.
I would try reset but is there anyway to get to my settings and save them without having to put in all my usernames and pwd's on Apps.
If it is possible, would I need to download all Apps again?
The other question is, nVidia live support told me I can not apply an image from USB or SD card, yet when asked, Why are there those options.
Live support just sat there then disconnected the chat.
Click to expand...
Click to collapse
I have had the same problem years ago when I was rooting. It's corrupted, your only option is try and reset.
jionny said:
I have had the same problem years ago when I was rooting. It's corrupted, your only option is try and reset.
Click to expand...
Click to collapse
I had to do a factory reset more than once.
Seems either a HDD fault or some other fault as it works then when installing all apps again, it runs into issues.
NVidia did finally respond but just said the same and intermittence hardware fault, which they couldn't say if it would be the HDD or not.
The update must have pushed it to sectors which are corrupt, unless it's over heating.
My suggestion is too buy a hdd cloner and clone to a SSD there are ample instructions on the forum I did this year's ago and have never had a problem and it's also alot faster
jionny said:
My suggestion is too buy a hdd cloner and clone to a SSD there are ample instructions on the forum I did this year's ago and have never had a problem and it's also alot faster
Click to expand...
Click to collapse
I will be returning it as I still had warranty on it.
I was going to put a SSD in it, but if it's another fault, I don't want to run out of warranty.
BallyS said:
I will be returning it as I still had warranty on it.
I was going to put a SSD in it, but if it's another fault, I don't want to run out of warranty.
Click to expand...
Click to collapse
Oh, I thought it was a 2015
jionny said:
Oh, I thought it was a 2015
Click to expand...
Click to collapse
It is, but where I bought it from, give warranty for a certain period of time.
They will probably factor that into the cost.