I wanted to start a thread to solve some minor headaches regarding NuVision tablets. Specifically the TM800W560L, but may include others.
The manufacture is TMAX, and the brand is NuVision. Some of you have these. I picked up the 560 at the Microsoft store, a couple of days before Christmas, 2016. I ghosted the factory image as backup, and wiped clean to start from scratch, using Windows 10 Pro.
Let's say my hack started at the Microsoft Store, social engineering a sale of $25 for the unit. Yes you can get these for free, if you were buying a Windows Surface, but why would you want this if you have a Surface? It's such a terrible device to support for the sod who got one...
This unit is the most similar to the HP Stream 7, MSRP $79. I have a couple of these as well. I a bit miffed that, although the CPU is 64-bit, we can only use 32-bit Windows. This produces some problems as only 64-bit drivers are readily supported via Windows Update. I have made use of some of these drivers for the 560 to solve some problems.
Lets get down to the issues at hand:
1. The Camera drivers.
OV2680 ( OVTi2680 Ven_OVTi&Dev_2680 )
OV5648 ( INT5648 Ven_INT&Dev_5648 )
Problem: For every Windows Feature Upgrade, the drivers are wiped out and replaced with some non-functional version. Frankly, I don't think I have been able to get the cameras to work at all. At least, not by using the Windows 10 Camera App. I pulled a litany of drivers from various sources and I can get them to at least seem okay, as far as the device manager is concerned, but not much beyond that.
2. Intel Chip Set drivers.
Problem: Much like the camera drivers, for every Windows Feature Upgrade, the chipset drivers are updated as well, but then the supplied drivers are non-functional. This results in the lost of touch and gravity sensors, among other functions. This requires the use of a USB OTG adaptor, (Yes you can have USB and power at the same time!) and reinstallation of the original chipset drivers.
All in all I get the sense this is abandoned technology, and I feel that no-one particularly cares. In addition, I am a little bored with this thing, and I would like to see if I can make it better.
If anyone has questions or advice, I am open minded, but it should be sincere.
Thanks,
I picked the TM800W610L. I will see if the camera drivers and chipset drivers from this model will work for the 560. However NuVision has reduced their driver set to bare bones. In some respects this is admirable, but in my case, it leaves little hope that there's any 32bit support.
For the uninitiated, the 560, although has a 64bit CPU, the BIOS only boots 32bit Windows. This is the same situation on the same CPU, for the HP Stream 7, which I am also leveraging for support.
I have been able to dig around a little bit, regarding the BIOS firmware, for both models. Geekbench is a nice repository of data, for a shallow dive.
This is what I have, for known BIOS revisions:
I have the installer for version H, supporting the 610.
I can backup version R, installed on my 560.
If anyone is interested in an "update" from an older version, it would be interesting to get a backup of what you currently have in exchange for an update.
TMAX TM800W610L
JK-BI-8-HLK80CR100-C34A-101-F-LCD3 08/01/2016
JK-BI-8-HLK80CR100-C34A-101-H-LCD2 03/02/2017
TMAX TM800W560L
JK-8-BI-PX5S10TCR100-X534A-001-G
JK-8-BI-PX5S10TCR100-X534A-001-H
JK-8-BI-PX5S10TCR100-X534A-001-L
JK-8-BI-PX5S10TCR100-X534A-001-O
JK-8-BI-PX5S10TCR100-X534A-001-P
JK-8-BI-PX5S10TCR100-X534A-001-Q
JK-8-BI-PX5S10TCR100-X534A-001-R 08/25/2016
JK-8-BI-PX5S10TCR100-X534A-001-T
I just picked one of these up myself (the TM800W560L) and am working on getting it upgraded to Pro (and put on the Insider preview program, because I like my devices consistent) at the moment. I was a little sad to see that these machines have 32-bit UEFI effectively making the 64-bit enhancements useless and limiting software support to 32-bit only (that immediately threw out my plans for using WSL/Ubuntu on the thing since Windows Subsystem for Linux is a 64-bit only feature), but after a couple hours with this tablet, I'm really enjoying it. It took about 4 hours to install the latest batch of updates, but unlike your own experiences, all my drivers still worked after the upgrade from 1511 to 1709 (Build 16299).
I did see some very negative reviews for the product on Amazon, mostly about customer support, so I knew what I was getting into when I ordered it.
EDIT: My gripes about the device were apparently for a defective device. Got a new one after the note below caused a brick and have had a much better time with it.
Important! For my first real contribution to this thread, I wanted to give a warning, don't mess with the BIOS options if you can help it on these devices. I simply changed the "Boot to State when Power is resumed" from G0 to S5 and the tablet no longer powers on. It's charging, but nothing is happening from the buttons. So I guess it's to the exchange with this one.. Learned for the next one though :/ [Update: Turns out that it caused an actual brick, lesson learned, don't mess with the Power Management firmware settings! There's no good way back from a brick caused by UEFI firmware settings, you apparently have to reflash the BIOS using an SPI programmer to fix those. These manufacturers really should be designing their firmware better (and not using 64-bit firmware on a 64-bit processor, shame on them for that travesty!)]
Edit 2: I ran into an actual issue that I can reproduce pretty frequently. With the native Windows auto-rotation on, going from Landscape to Portrait (or vice-versa) leaves the touchscreen in this weird state where it's still looking for touch input from the previous orientation. Not sure if this is a Windows 10 version 1709 build 17043+ bug, but it appears to be, as the issue does not happen if I turn rotation lock on and manually change orientation. It's an interesting issue to say the least. [It appears after browsing the feedback hub that this is indeed a Windows 10 Insider bug, if you are affected by this, turn off auto-rotation and then manually rotate the screen using Settings, the touch input works as expected then.]
Hi, thanks for the great info! I'm trying to start a little robot makerspace and wanted to mount these little cheap tablets on mobile robots. The only issue appears to be not being able to use USB devices while supplying external power to the device. It sounded like you mentioned this is somehow possible, could you elaborate on that?
Thanks!
Jesse
ShadowEO said:
Edit 2: I ran into an actual issue that I can reproduce pretty frequently. With the native Windows auto-rotation on, going from Landscape to Portrait (or vice-versa) leaves the touchscreen in this weird state where it's still looking for touch input from the previous orientation. Not sure if this is a Windows 10 version 1709 build 17043+ bug, but it appears to be, as the issue does not happen if I turn rotation lock on and manually change orientation. It's an interesting issue to say the least. [It appears after browsing the feedback hub that this is indeed a Windows 10 Insider bug, if you are affected by this, turn off auto-rotation and then manually rotate the screen using Settings, the touch input works as expected then.]
Click to expand...
Click to collapse
I can confirm the strange rotation behavior, on the 610L. I got out of it by hooking up an OTG cable, keyboard and mouse.
Boot up and log in, rotate to landscape and reboot, not messing with the touch screen. After the reboot, the touch screen worked in landscape, and seems to be in sync again.
I installed 17083, that was a chore, and all seems well. However I am getting app crashes, which I think is an OS issue. (currency ran sfc /scannow - no probs. And dism /online /cleanup-image /startcomponentcleanup /resetbase) Next is to run chkdsk and reboot... I have no real hope this will take care of things until the next fast build, which could be in a week or two at the moment.
To get the recent build installed, I had to run a custom script, to clean up all the known temp and softwaredistribution/downloads folder. Additionally I removed the upgrade assistant and one drive. Then ran the Windows Update trouble shooter, and ran (compact /compactos:alwasy) and set NTFS compression on the C drive, ignoring all errors. I was able to get 16GB free, and finally able to install the latest Fast Insider's Build.
Some of these things are not recommended, however extreme conditions require extreme measures... 32GB MMC Crive is a bit restricted.
jjurban55 said:
Hi, thanks for the great info! I'm trying to start a little robot makerspace and wanted to mount these little cheap tablets on mobile robots. The only issue appears to be not being able to use USB devices while supplying external power to the device. It sounded like you mentioned this is somehow possible, could you elaborate on that?
Thanks!
Jesse
Click to expand...
Click to collapse
I am having mixed results here. I plainly am not getting good results with an OTG/HUB combo with three power settings. I am not getting power and USB/date to the micro USB port, as the same time. It's either/or.
610L - Nope, one or the other. I originally thought it was possible, but it's not.
560L - Nope, just confirmed, same result as the 610L - will charge in power+data mode, while completely off.
I have confirmed as well, 17063 build, on both the 610L and the 560L, has this strange screen rotation, mouse, touch screen orientation lock thing. That is, the screens rotate, but the touch alignment does not. The mouse pointer only moves in the same space as if it was prorate mode. Touch is fully prorate mode, while the screen rotates to landscape. Then got the BSOD (green screen)... Rebooting while in landscape mode, (requires a mouse), does fix the issue. Touch alignment comes back with screen rotation. (works on both models)
I see a future problem which I think we will have to address on our own. No help from TMax/NuVision I suspect.
When the microcode is finalized by Intel, we will have to come up with a solution to update the code, to protect against Meltdown and Spectre.
I have doen this before, prior to Compaq merger, on the HP VLi8 and VL400. But I don't know if it's possible to inject new microcode on the TMax firmware/bios update.
As you can see above, I have listed a number of firmware for our tablets, I am hoping we can work with some recent purchasers and see if there's an arrangement, where we could come to trade.
The USB OTG ACA support is weird. There are times it does work and times it does not. I have two USB OTG hubs that support supplying the tablet power while USB OTG is in use. With one hub, this works fine; with the other though, it will either not charge, or it will claim to be charging, but I assume not receiving enough power on the tablet side to charge the tablet enough while it's in use. It does however work, I have used it multiple times already with my 560L.
As for storage space, yes, I recommend running
Code:
compact /compactos:always
after each update. You can also get away with storing your user profile on the MicroSD card (and applications, thus rendering the internal storage an OS only drive)
As for my previous complaint about screen rotation, this disappeared after the upgrade to 17083. It was confirmed to be a problem with the Desktop Window Manager service by Microsoft and even had a fix posted to the Feedback Hub entry for the issue.
@CraveTech It may indeed be possible to modify our firmware, but the risk of doing so may outweigh the benefits. Windows already has user-mode mitigation of Spectre and Meltdown that isn't dependent on the microcode to be installed. We also have to worry about the possibility of bricking the devices without recovery (at least in my case, as I don't have access to an SPI programmer, nor do I feel comfortable cracking this thing open) seeing as a single option change in the BIOS effectively bricked the device.
anyone try to unrar the current image from nuvision for model w610L
test the archive and i get errors.
same with drivers.
tried newest unrar and also older version.
wtf??
ShadowEO said:
The USB OTG ACA support is weird. There are times it does work and times it does not. I have two USB OTG hubs that support supplying the tablet power while USB OTG is in use. With one hub, this works fine; with the other though, it will either not charge, or it will claim to be charging, but I assume not receiving enough power on the tablet side to charge the tablet enough while it's in use. It does however work, I have used it multiple times already with my 560L.
Click to expand...
Click to collapse
What is the model of the one that works for you?
I just got a TM800W610L the other day and have been looking for one that works with this tablet.
Thanks
netstat_EVO said:
What is the model of the one that works for you?
I just got a TM800W610L the other day and have been looking for one that works with this tablet.
Thanks
Click to expand...
Click to collapse
the exact hub I had the best experience on so far (I am still buying and trying hubs) was this one: https://www.amazon.com/gp/product/B00LTHBCNM/ref=oh_aui_detailpage_o02_s01?ie=UTF8&psc=1
It charged when it said it was charging and had no qualms with the other devices. There's a Cerrxian branded 4-port rectangular hub which doesn't seem to work well at all for my devices. Even when the Cerrxian says the system is charging and the system shows it, it still dies. I assume that it just isn't supplying enough power to the VBUS :/
ShadowEO said:
the exact hub I had the best experience on so far (I am still buying and trying hubs) was this one: https://www.amazon.com/gp/product/B00LTHBCNM/ref=oh_aui_detailpage_o02_s01?ie=UTF8&psc=1
It charged when it said it was charging and had no qualms with the other devices. There's a Cerrxian branded 4-port rectangular hub which doesn't seem to work well at all for my devices. Even when the Cerrxian says the system is charging and the system shows it, it still dies. I assume that it just isn't supplying enough power to the VBUS :/
Click to expand...
Click to collapse
Interesting. I had seen that one on Amazon and quickly glossed over it since it had a switch for OTG/Charge, so I assumed it couldn't do both simultaneously. At $7 I'd say it's a cheap enough experiment though. Thanks for the info.
netstat_EVO said:
Interesting. I had seen that one on Amazon and quickly glossed over it since it had a switch for OTG/Charge, so I assumed it couldn't do both simultaneously. At $7 I'd say it's a cheap enough experiment though. Thanks for the info.
Click to expand...
Click to collapse
Ya I was surprised too, but it worked with my Nexus 7 and LG G2 with their ACA enabled kernels. I had to fidget with the switch a little before charging started, but I was able to confirm in Ubuntu Touch on the Nexus 7 that it still saw the USB devices via lsusb. I seem to have lost that exact hub within the past week or so, but I had used it last month to charge the tablet while reinstalling Windows from my flash drive with a keyboard and mouse attached. I can't testify that it actually charged the device since I hadn't been able to see percentages (being in Windows setup and all), but the charging indicator was on, the screen was as bright as Windows normally makes it when charging, and it didn't die while the device was at ~15% battery before starting the installation. The Cerrxian hub couldn't do that and the tablet died while attempting installation, So I assume it was charging the tablet, or at least provided enough power to keep the device's battery stable.
I also just bought another 3-port hub from Acasis, another Chinese company making these cheap devices, but so far, I have yet to get that hub to charge the device either. So it seems that this is a very specific type of configuration inside the adapter, but the device does support OTG+Charge.
That said, Windows itself (at least the desktop versions) does not actually support this feature according to Microsoft's USB driver documentation. That it works at all seems to be a bug in the USB driver, or perhaps the adapters are doing something strange to trick the device into pulling down it's own VBUS and using the external one, possibly independently from the OS (Firmware USB drivers maybe?).
Does anyone have screenshot of the BIOS main menu and the save and exit screen? I'm trying reset to the bios. I was messing MIPI and eDP. I thought eDP was meant for external display port.
lol I fixed it. I gamble on different version of this tablet. I press F3 and Left arrow key for yes and enter. Then I press F4 and Left arrow key for yes to save and restart.
snkchaos said:
Does anyone have screenshot of the BIOS main menu and the save and exit screen? I'm trying reset to the bios. I was messing MIPI and eDP. I thought eDP was meant for external display port.
lol I fixed it. I gamble on different version of this tablet. I press F3 and Left arrow key for yes and enter. Then I press F4 and Left arrow key for yes to save and restart.
Click to expand...
Click to collapse
Glad to see that you fixed it. I would recommend against modifying the firmware settings if you can avoid it, especially any power management settings as changing one of those can completely brick the tablet leaving you unable to even enter the firmware.
EDIT 2/27: I came across my other OTG hubs and have some bad news, it appears that the OTG+Charge works on the 560L, but doesn't on the 610L. Perhaps NuVision changed USB chipset revisions between models?
Just picked up the 610L last week for $66 as a small option to use a program I need mobile. Updated to 1709 after a struggle (why Microsoft, why?).
Ran great for a week and now it’s starting to freeze and BSOD with mainly “Clock Watchdog Timeout”.
Not really getting any indication of why, I know I can run a log dump, but I often can’t get it to stay on log enough. It will even hang and crash when trying to wipe/revert.
Anyone have any suggestions?
Been a long time since I was active around here
update:
Was able to locate the stock ISO files and made a bootable usb. It’s currently restoring back to OEM status.
The installer is another language, but it’s working.
I think I won’t be install updates until I finish this project I have to do.
Another update:
Getting an intel framework and thermal error in the logs, which I notice while the device gets hot while charging and operating. If I let things be without charging it stays cooler.
I’ve only had had one BSOD and it was for System Service Exception but the logs don’t show much.
I let things update overnight with it plugged in and the screen off and it was still operating this morning.
Not sure if this is a driver issue or not. Seems that way.
Been trying to restore this but get an hour into the nuvision software and it times out. Anyone have an idea how to get this back to stock?
I got this thinking I am buying the best machine available for streaming and from day once , have been plagued by problems.
First on opening the unit, the AC adapter was faulty. It turned out to be a piece of plastic stuck between the contacts.
Anyway I solved that problem on my own as shipper refused to entertain any claims outside the USA.
Then when it finally got going, I noticed most apps had loading circles going around, and were waiting to download. Tried everything possible and they would not move ahead . Finally cleared cache and data on the Google Play Store app and the app started downloading for precisely one application then it stopped and again same circling. I had to clear data on the Play store app every time to update each and every app on the machine.
Then i couldnt find my favorite apps in the app store. Turns out , Shield does not support. Ok, no problem, i said lets compromise and move on.
Downloaded MX Player Pro from the Play Store and sat down to watch a 1080p movie on the USB drive and again the loading circle popped up on the screen. Buffering on a 1080p file from a usb 3.0 flash drive !!! I copied the file onto the HDD and again the same problem. I had no idea how to watch this movie, BTW had watched it a night before perfectly on my Alphawise H96 Pro+.
Then one by one all the apps started crashing.
I decided to do a factory restore which lasted 2,5 hours. After restore, same problem, all apps crashing.
I do not have anything connected to the Shield , no usb drive. no air mouse, nothing. Both ports are empty.
The surprising thing is even Google play store crashes , also the Lean back Launcher and the system crashes.
I called up Nvida support and they say we do not support the Shield as you are not in the USA. Guys, even the chinese from Aliexpress support you and give a replacement if item is faulty. All they ask is a video showing the problem. In todays times, there are going to be non us customers buying from the Usa, you need to support them also.
Stuck with a Lemon.
Cannot even sell it off as whoever buys it from me will throw it back in my face. The dam thing is just a few days old.
Havent slept three nights, trying to solve the problem, got finally tired and have connected the Alphawise to the TV and Shield goes back into the box
There are lots of other people complaining about similar issues but no fixes from Nvidia ?
If someone can please suggest something which I can try, I will be highly obliged. Else I am stuck with a $300 paper weight.
I did a Full Reset (2.5 hours) once and a Fast reset , hoping it would solve the problem. But no luck.
Please help, someone, please.
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
DreadfulDrummer said:
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
Click to expand...
Click to collapse
I have the 2017 shield pro. and all though I wouldn't say it has been a nightmare, it hasn't been without its problems; such as apps randomly not responding with a message saying close the app or wait...slow down of apps opening at all to include settings not opening...streaming apps to include Netflix not playing or simply force closing...even Leanback Launcher stopping with the message Leanback Launcher has stopped...close or wait....I finally bit the bullet after posting on this forum and getting no response and did a wipe of data and dalvic from TWRP and re-flashed the 6.1 or 6.2 firmware. It seems to be running smooth so far. Got my shield from amazon. wouldn't expect this many problems from a $300 device that claims to be the best on the market. When it works without problems it is a great device!
Hope you get it sorted out. If nothing else works, it may be worth it to fastboot boot TWRP if you have an unlocked bootloader...wipe data and dalvic and install the 6.1 firmware update.
Real sorry to here you had so many problems Mate. Hope they sort it for you ....But if they fail to deliver (which they really should not, Take no excuses from them ,Polite but firm)
You have the option to get a Donner clone from a thread based in these forums ,along with further help in the threads below.
https://forum.xda-developers.com/shield-tv/development/nvidia-shield-tv-ssd-t3402580
https://forum.xda-developers.com/shield-tv/general/guide-migrate-to-ssd-hdd-size-satv-pro-t3440195
I would almost Guarantee that it is your Hard drive at fault ...as your descriptive clearly points to this as the culprit.
I have read a number of post and comments in them threads ,and it is invaluable ... I am Dam sure many will bend over backwards to help you out.
Real shame the same can not be said concerning NVIDIA ...Hopefully they see your Dilemmas and respond dutifully.
Good Luck!
Best Regards,
Hi, I've been trying to get the lapdock to work with the S10+ as I had previously read it worked very well with Note 9, through research I assumed it would also work, after plugging it in and trying it out, I just can't get it to display the actual DEX desktop, it detects the keyboard, it charges the phone, I can even get a screenshot of the desktop but the display itself just wont show up. So I feel like I am missing something, I already tried switching cables.
https://imgur.com/a/OrojUjl
Images of what happens when I plug in phone, and then there is a screenshot of the dex, but the lapdock itself remains black.
Somehow it isn't giving picture properly as it shows HDMI connected then Disconnected and then that I should plug it in properly, it is really annoying, I don't know if im missing software or an update
the HP Lapdock I have is the one that starts with V, as I read that is the one that worked, that the Y model does not. Unsure how certain this is
Exynos or Snapdragon S10?
Same issue with my Snapdragon model. Tried a different thunderbolt cable and no luck.
the same here with a S10e, my Note 9 still working just fine, but when I connect my S10e I got the same issue that OP has, any idea?
I have the Exynos model, I ended up returning the damn thing, seems to me the lapdock itself had an issue with the port, it seemed finnicky because of the connect/disconnect toast that popped up
I have DeX running on the regular setup > thunderbolt adapter to monitor + keyboard and it works, I am contemplating trying another lapdock to see if it was a lemon of sorts, but I haven't done so yet.
How to get the S10 to work with HP Elite x3 Lapdock
Hi! The S10 will connect to the lapdock properly if you have music playing in the background during the connection process. There is currently a bug that prevents video out from working if there is not music playing, hopefully Samsung fixes it soon!
petridissh said:
Hi! The S10 will connect to the lapdock properly if you have music playing in the background during the connection process. There is currently a bug that prevents video out from working if there is not music playing, hopefully Samsung fixes it soon!
Click to expand...
Click to collapse
No way it was this simple.
/me Starts spotify and plugs into HP V8H07UT#ABA Elite X3 Laptop Dock using my S10+ Snapdragon
**** it works. Trackpad is janky as hell but now we are getting somewhere.
So i get
So I get it synonymous with video in the background not to run. The reaction to the communication is always a little different. Once I was so far as the mekn Smartphone dex has detected, and no hdmi error message is still no image. Do erit I came only once. 'll use another jabel, just use thunderbolt 3 cable
same problem
same problem here
plugging it when playing a song don't work.
the screen goes black and my s10e starts to HDMI connect /disconnect errors
I ve a V model with exynos s10e.
is there a solution or is it a waste of nearly 170$-180$
Guys, if it could help you, i found a solution for this problem.
Step by step here, very simple...try!
https://youtu.be/sh5CdPS2L3A