Hi Guys,
Yesterday my Galaxy S2 suddenly stopped picking up signal. It basically spends most of its time with either no bars or displaying a big circle with a line through it instead of the bars.
I went for a drive around town and it occasionally picks up a signal but usually only 1 or 2 bars, and it doesn't keep it very long.
I tried upgrading to the latest firmware using KIES and also tried a factory reset. No luck.
I tried my sim card in another phone and it worked fine. Tried another sim card in my phone and again got no signal.
Any ideas what it could be? I'm thinking the antenna is broken or something .
Any thing further I can do to diagnose/troubleshoot it? This is my first android phone so please treat me like a complete noob
I have not rooted or put on any custom roms, etc.
Cheers,
Martin
If its an unhacked phone clean the sim card make sure its seated .
Factory reset you have done so i would return to vendor .
jje
Is there a way to tell if it is trying to use the internal antenna or external?
Is there a way to force it to use the internal antenna?
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
kevinsunuk said:
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
Click to expand...
Click to collapse
they will accept exchange after rooting ???
as i know rooting will end ur warranty ??
kevinsunuk said:
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
Click to expand...
Click to collapse
Hi,
Thanks for your reply. I've actually sent mine to samsung for warranty repair too, unfortunately becuase I am in Australia and bought the phone from the UK I had to send it back there, and due to a customs hold up it only got to Samsung yesterday .
However, the information in your post gives me hope that it won't take long for them to repair it and they won't kick up a warranty fuss, so hopefully I will have it back soon.
Cheers,
Martin
hi,
i have a 3 month old samsung galaxy note 3, 4 weeks ago received this msg Error: An application has been forced to stop for an unauthorized attempt to access system in your device then a week after it started rebooting by itself, i brought it back to my service provider and they sent it away for repair, then the technician found unauthorised software on my phone, they said now its "custom" not "official", it voided my warranty and have to pay for the costs of repair, i have rang samsung as well regarding my concers, but they too doesnt seem to be so much help they said maybe an app caused this "unauthorised software" they said it rooted to my software. the funny thing is i did not root my phone or tamper it in any way?
anyone who has experienced the same thing? any thoughts? d you know any apps that can cause this problem?
cheers
I know a few years ago devs stopped using Rage because malicious hackers were putting it into apps to root phones and steal data without the phone's owner knowing. See if a factory reset works.
Sent from Spaceball One.
Have you tried Avast or Lookout to remove any malware or viruses?
Sent from my rooted Note 3 (N900T) using XDA Premium
As far as rebooting goes, did you wipe cache and perform factory reset? Because it does seem like a software problem and those should fix it.
Now for the the root itself: assuming you got your phone brand new (not some refurb or used) and not rooted it on purpose, it would be nice to find which program did it, so you could avoid it in the future. Again assuming you did not give your phone to your friends to play with it for example, I would make a list of all the programs downloaded, especially from unofficial sources (outside of Google Play) and basically look around for most likely source of your problems. The reason you should go with all this trouble is:
1. Even if fixed now, there is pretty good chance you could download this program again and it could be serious, harmful virus.
2. You could try fighting with Samsung, arguing that such and such particular program caused flag to be tripped, without your knowledge or consent and that would be Samsung fault not to properly protect the phone.
There is a big difference between somebody going to all the trouble of rooting on purpose and some virus messing your phone up.
And again all this assumes you didn't forgot to mention some important detail.
tine1224 said:
hi,
i have a 3 month old samsung galaxy note 3, 4 weeks ago received this msg Error: An application has been forced to stop for an unauthorized attempt to access system in your device then a week after it started rebooting by itself, i brought it back to my service provider and they sent it away for repair, then the technician found unauthorised software on my phone, they said now its "custom" not "official", it voided my warranty and have to pay for the costs of repair, i have rang samsung as well regarding my concers, but they too doesnt seem to be so much help they said maybe an app caused this "unauthorised software" they said it rooted to my software. the funny thing is i did not root my phone or tamper it in any way?
anyone who has experienced the same thing? any thoughts? d you know any apps that can cause this problem?
cheers
Click to expand...
Click to collapse
I actually experienced this a few days ago. I got another Note 3 on the first of this month, that was actually a first batch device and running the software that the Note 3's shipped on. It stopped working a few days later.. long story.
Anyway the replacement Note 3 I got was running a slightly newer, though not most up to date software. On the first Note 3 I went from version 1 shipping software to the latest update and there were no issues. With the second Note 3 I went from the updated software to the most up to date, and somewhere along the lines of me updating I got the error message that you are getting.
It is my belief that the update Samsung released causes this in some circumstances. An easy fix is just to do a factory data reset, worked for me and it hasn't popped up since. Samsung are completely wrong for accusing you of rooting though, I can replicate this and I have not rooted whatsoever.
hi there guys, thanks for all your reply
I definitely did not root my phone or tamper with it, I have not downloaded any other apps that are outside of google play and i have not downloaded any apps other than the common ones, (FB SKYPE ETC).
Also my phone is brand spanking new when I bought it, When it broke down I tried factory reset but nothing happened just keep on restarting..same problem
anyway, Just an update on my phone, I got it back from repair, however within minutes of getting it back, it started the same problem again,, BOOT LOOP, I havent even had a chance to download any apps, so I went back to the service provider and I told them what happened and I demanded for a new phone and a refund, the customer support guy then told me they have to escalate it first but he will note it on the ticket that i want a new phone and refund, I cant blame the guy though he is just following their protocol
Its been five days i havent heard anything from them yet, I will keep you guys updated on what happened
Hi All,
I have a SM-N910F that I have been using as my daily phone for about 18 months. I have NEVER ROOTED.
Recently I started encountering lags, freezes and restarts. In general, the phone became unusable.
I factory reset the phone and set the whole phone again from scratch, but in a few days I'm back where I was.
If I restart the phone, OR power down, the phone does not start. I have to pull the battery out, and re-insert for the phone to start again.
I even tried Firmware Recovery via KIES but that too failed, and after that I'm beginning to see a new variant to my problem.
Now, the phone mostly boots into Download Mode, where I see the below:
Could not do normal boot.
ddi : mmc_read failed
ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-N910F
CURRENT BINARY: Samsung Official
System Status: Custom
REACTIVATION LOCK: OFF
KNOX WARRANTY VOID: 0x1 (0)
I'm a little worried about the above highlighted lines, as I plan to take the Phone down to Samsung (Samsung Chat confirmed that the phone is still in Warranty).
As I have never rooted the phone, I'm quite surprised why the phone is showing System Status as Custom. Is this something to worry about, or should it be fine and considered still under warranty?
Any advice would be great, as I really need to get this phone working normal again.
The problem is "mmc_read failed" message. It seems that your internal memory got damaged. It's like a computer without a hdd. Good luck
You are fine for warranty.
popic_u said:
The problem is "mmc_read failed" message. It seems that your internal memory got damaged. It's like a computer without a hdd. Good luck
You are fine for warranty.
Click to expand...
Click to collapse
Thanks but the System Status Custom message, is that normal??
And what will they do under Warranty? that is what will they change?
dg170775 said:
Thanks but the System Status Custom message, is that normal??
And what will they do under Warranty? that is what will they change?
Click to expand...
Click to collapse
No its not normal, if you've never rooted it, it should be Official and not Custom.
You bought it from a 2nd hand or new ?
EDIT : And its the same for the "Knox 0x1(0)" wich isn't normal too, it should be on 0x0 and not 0x1.
It was bought new.. Infact I pre ordered
Sent from my Nexus 6P using Tapatalk
dg170775 said:
It was bought new.. Infact I pre ordered
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Are you really sure you've never attempted to root it or did something wich can void the knox warranty ?
KeTuRr74 said:
Are you really sure you've never attempted to root it or did something wich can void the knox warranty ?
Click to expand...
Click to collapse
No.. only thing out of the ordinary that I tried was to try Emergency Firmware recovery via KIES, but that too failed halfway, with some messages about unable to write or something
So, what do I do now? To get it back on warranty? Problem is that phone's pretty much un-usable, to even try anything at the moment.
dg170775 said:
Hi All,
Any advice would be great as I really need to get this phone working normal again.
Click to expand...
Click to collapse
Taking a look on Reddit and you will see hundreds of comments complaining about MMC errors for Note 4. I too just got it and was pissed.
Note 4's are dropping like fly's after a year and half of use. Like Xbox and RROD.
I called Samsuck and they told be to fly a kite and wouldn't cover anything.
Call them and give them crap! Hopefully the calls will add up.
To fix, I found a broken Note 4 on eBay and swapped the working motherboard from it. If you need any help fixing it just PM.
The phone will only get worse over time.
dg170775 said:
Hi All,
I have a SM-N910F that I have been using as my daily phone for about 18 months. I have NEVER ROOTED.
Recently I started encountering lags, freezes and restarts. In general, the phone became unusable.
I factory reset the phone and set the whole phone again from scratch, but in a few days I'm back where I was.
If I restart the phone, OR power down, the phone does not start. I have to pull the battery out, and re-insert for the phone to start again.
I even tried Firmware Recovery via KIES but that too failed, and after that I'm beginning to see a new variant to my problem.
Now, the phone mostly boots into Download Mode, where I see the below:
Could not do normal boot.
ddi : mmc_read failed
ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-N910F
CURRENT BINARY: Samsung Official
System Status: Custom
REACTIVATION LOCK: OFF
KNOX WARRANTY VOID: 0x1 (0)
I'm a little worried about the above highlighted lines, as I plan to take the Phone down to Samsung (Samsung Chat confirmed that the phone is still in Warranty).
As I have never rooted the phone, I'm quite surprised why the phone is showing System Status as Custom. Is this something to worry about, or should it be fine and considered still under warranty?
Any advice would be great, as I really need to get this phone working normal again.
Click to expand...
Click to collapse
Don't worry about the custom status.
Mine has started doing the same after about 14 months - freezing, restarting, switching off. I got the mmc read fail and custom status on a reboot as well (mines never seen root or a custom firmware) but if I manually boot it in to download mode , the status reads official. Try it on yours.
Apparently it's down to having a 64gb card installed when the phone fails ti boot but I can't varify that.
James.Miller said:
Don't worry about the custom status.
Mine has started doing the same after about 14 months - freezing, restarting, switching off. I got the mmc read fail and custom status on a reboot as well (mines never seen root or a custom firmware) but if I manually boot it in to download mode , the status reads official. Try it on yours.
Apparently it's down to having a 64gb card installed when the phone fails ti boot but I can't varify that.
Click to expand...
Click to collapse
You are so right.. I just checked it, and if I get into Bootloader manually I see that the SYSTEM STATUS is Official
Even the Knox Warranty line is slightly different
KNOX WARRANTY VOID: 0x1 (4)
So, I guess I'll take the trip down to Samsung Centre, and as the Engineer in the chat confirmed, they'll repair for FREE, under Warranty
Also curious if you've got your phone sorted?? and If so, what did you do?
dg170775 said:
You are so right.. I just checked it, and if I get into Bootloader manually I see that the SYSTEM STATUS is Official
Even the Knox Warranty line is slightly different
KNOX WARRANTY VOID: 0x1 (4)
So, I guess I'll take the trip down to Samsung Centre, and as the Engineer in the chat confirmed, they'll repair for FREE, under Warranty
Also curious if you've got your phone sorted?? and If so, what did you do?
Click to expand...
Click to collapse
Unfortunately no. My phone is useable but getting worse. Luckily Im only a few miles from my closest Samsung centre so I'm going to take it in on Saturday
Me too going on Saturday to the Wembley centre (my nearest)
My phone is totally unusable and only boots into the bootloader.
Sent from my Nexus 6P using Tapatalk
Ok so i thought i'd post an update for you guys:
I took my phone in to samsung in Milton Keynes on saturday. At first they were'nt sure about the phone as it had a third party battery (the original failed at 13 months) and german firmware on it (offical, was the only way to get 5.1.1 at the time..). But they eventually took it in. They were busy, which is fair enough it was a Saturday after all, but gave the german firmware as an excuse not to test it that day. The girl told me quite clearly that they would have to reflash the correct firmware before they can test it, again, fine, it was busy.
When they took the phone, they took the sim and my 64gb memory card.I questioned this at the time but i was told it was fine. so OK.
Fast forward a bit and yesterday i get the email to say its fixed. YEY. So i visited the samsung store today to pick it up, only the find the sim and card missing. The guy i dealt with said he'd seen the card when it was being repaired. it was a 64gb sandisk Sandisk ultra, so red and grey - quite distinctive. He then heads ouyt back to speak to somebody and comes back out saying "you're not going to like this, but they've been disposed of".
REALLY? YOU THREW THEM AWAY?
Then he proceeds to point to the small print stating they are not responsible for sims or cards left in the phones. FFS. I asked for them back when i handed them phone over and was told it was fine and at no point was i shown this small print OR advised that they cant take them. Anyway he himself was quite helpful so it was hard to be mad with him. He's given me the number of head office and their branch code, so im going to ring them and see what i can do.
So, at this point the phone is fixed. It needed a new mainboard as expected and a new charging board as well - didnt expect that but it could have been damaged when they took the screen off. but, i have no sim and no memory card. The card can wait - everything is backed up so ive lost nothing but the card itself but it is the principal, here. Having no sim i had to go visit the three store in the hopes that they could provide another for me. They could, luckily, and my sim was registered and up and running as soon as i inserted it and turned the phone on so at least i have a working phone. Great service from Three. Samsung/carphone warehouse...not so much.
so that's where i am. Oh and they didnt reflash the right firmware on the phone, apparently they arent even allowed to do that. So the girl i dealt with on saturday wasnt right about that either.
James.Miller said:
Ok so i thought i'd post an update for you guys:
I took my phone in to samsung in Milton Keynes on saturday. At first they were'nt sure about the phone as it had a third party battery (the original failed at 13 months) and german firmware on it (offical, was the only way to get 5.1.1 at the time..). But they eventually took it in. They were busy, which is fair enough it was a Saturday after all, but gave the german firmware as an excuse not to test it that day. The girl told me quite clearly that they would have to reflash the correct firmware before they can test it, again, fine, it was busy.
When they took the phone, they took the sim and my 64gb memory card.I questioned this at the time but i was told it was fine. so OK.
Fast forward a bit and yesterday i get the email to say its fixed. YEY. So i visited the samsung store today to pick it up, only the find the sim and card missing. The guy i dealt with said he'd seen the card when it was being repaired. it was a 64gb sandisk Sandisk ultra, so red and grey - quite distinctive. He then heads ouyt back to speak to somebody and comes back out saying "you're not going to like this, but they've been disposed of".
REALLY? YOU THREW THEM AWAY?
Then he proceeds to point to the small print stating they are not responsible for sims or cards left in the phones. FFS. I asked for them back when i handed them phone over and was told it was fine and at no point was i shown this small print OR advised that they cant take them. Anyway he himself was quite helpful so it was hard to be mad with him. He's given me the number of head office and their branch code, so im going to ring them and see what i can do.
So, at this point the phone is fixed. It needed a new mainboard as expected and a new charging board as well - didnt expect that but it could have been damaged when they took the screen off. but, i have no sim and no memory card. The card can wait - everything is backed up so ive lost nothing but the card itself but it is the principal, here. Having no sim i had to go visit the three store in the hopes that they could provide another for me. They could, luckily, and my sim was registered and up and running as soon as i inserted it and turned the phone on so at least i have a working phone. Great service from Three. Samsung/carphone warehouse...not so much.
so that's where i am. Oh and they didnt reflash the right firmware on the phone, apparently they arent even allowed to do that. So the girl i dealt with on saturday wasnt right about that either.
Click to expand...
Click to collapse
i doubt you needed a new charging usb board. Place sounds shady.
Sent from my SM-N910C using XDA-Developers mobile app
dg170775 said:
Hi All,
I have a SM-N910F that I have been using as my daily phone for about 18 months. I have NEVER ROOTED.
Recently I started encountering lags, freezes and restarts. In general, the phone became unusable.
I factory reset the phone and set the whole phone again from scratch, but in a few days I'm back where I was.
If I restart the phone, OR power down, the phone does not start. I have to pull the battery out, and re-insert for the phone to start again.
I even tried Firmware Recovery via KIES but that too failed, and after that I'm beginning to see a new variant to my problem.
Now, the phone mostly boots into Download Mode, where I see the below:
Could not do normal boot.
ddi : mmc_read failed
ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-N910F
CURRENT BINARY: Samsung Official
System Status: Custom
REACTIVATION LOCK: OFF
KNOX WARRANTY VOID: 0x1 (0)
I'm a little worried about the above highlighted lines, as I plan to take the Phone down to Samsung (Samsung Chat confirmed that the phone is still in Warranty).
As I have never rooted the phone, I'm quite surprised why the phone is showing System Status as Custom. Is this something to worry about, or should it be fine and considered still under warranty?
Any advice would be great, as I really need to get this phone working normal again.
Click to expand...
Click to collapse
Hi, was there a definite solution? I have the same problem.
I was wondering..
I came across this Forum group since I was looking for boot problems with my SM-N910T3
I hope flashing pit will resolve this..
I recently started to have some low level issue and was hoping it was partition/boot related and not hardware.
Randomly phone boot directly into Download mode with error;
ddi: mmc_read failed
Often I have to pull battery and hold down /power / home for 10 sec to boot up again.
Thanks
Ahh welcome to the club, my Note 4 got the same errors now after > 1 year. Suddenly and without me doing anything wrong.
And nothing helped to repair it, no flashing of FWs or PIT files or anything. So - I guess a new mainboard would be the only solution.
Problem is, I am also Knox 0x1 - yes, I rooted the phone, and now I am worried that I won't get it repaired by Samsung on warranty.
Which would be an utter shame, since nobody can be blaimed for the faulty mmcs except Sammy.
So I rooted my note 4 910g on MM using Twrp and SuperSU 2.74 Beta. The problem is that it has started behaving weird with random freezes and bootloops. Formatting and Reflashing PIT, ROM, etc causes it to get stuck at Android is upgrading and it goes on for like 10mins and then the cycle repeats. Is my eMMC dying? Do help if someone can help me revive my phone somehow.
I know i shouldnt be hoping for much of a solution but still if theres hope then do post a reply.
I started experiencing this issue since last week. Out of nowhere, my Note 4 started to lag and freeze. At first I thought maybe it was the battery too, so I got myself a brand new Anker Battery. And hey, nope it's not a battery issue. Then I reformatted my phone, and yes, it was still lagging and freezing.
Fast forward to this week, last night, I got the mmc_read failed message. Shoot me.
Now I've been using the Wake Lock app and it's set to Level 4 (Partial Wake Lock). It's been much better with this App running. Of course, my battery takes a hit. But at least the phone is usable, as long as I don't restart the Phone.
My gf's phone is exactly the same as mine, Note 4, and we're exactly on the same firmware version. She has no issue at all. We've switched batteries as well and her phone works fine with any battery.
I never rooted my phone, and I've been using only the original, official firmware pushed by T-mobile. My phone is running the latest firmware (EQB1) released last month. The problem didn't start right after my phone was updated. Only since last week.
Now, I've been scouring the Internet and many say this is a hardware issue, but some say too that this is probably caused by the firmware. Does anyone now know better if this is a hardware or software issue?
I was going to get myself another Note 4 but then if this is a firmware issue, it could happen too to a new Note 4. If this is a hardware issue, then a new Note 4 may not get this problem.
There's also a conspiracy theory saying that Samsung purposely did this so as to force all Note 4 users to upgrade their phones. If this is a firmware issue, can we file a class suit? Sigh.
UPDATE 1:
I just came back from the Samsung Experience Center. I also talked with Samsung, T-mobile over the Phone today.
So basically, from what the guy over at the Samsung Experience Center told me, a few months ago, many Note 4 Sprint users had this exact same issue. Basically the firmware update caused the phone to malfunction. In the end Samsung replaced all the affected phones. I went there, talked to him, and initially I wanted him to reflash my phone but he then told me that this issue was basically a faulty firmware. Reflashing wouldn't really help because the firmware itself is faulty. The firmware could have affected (damaged) the hardware. That this exact same issue has happened in the past with Sprint users.
I then called Samsung hotline up and talked with, fortunately, a friendly and helpful rep who was willing to document everything and escalate the issue on my behalf. She told me that she would call me back in a few days to update me on how the case is going.
At this point, I'll just have to wait and see.
UPDATE 2:
And apparently I just learned that Note 4 in Europe and Sprint here in the US just received a latest firmware update around 300-400mb in size.
"The firmware update description reveals that it brings better stability and performance as well as optimizations for improving battery efficiency. This Galaxy Note 4 update also comes with the March security patch that has 73 fixes for Android OS vulnerabilities and fixes for a dozen vulnerabilities that Samsung found in its own software."
Fingers-crossed, hopefully this update will soon come to T-mobile and other carriers and fix our issue.
T-mobile recently released a firmware update for Galaxy Note 4 (EQC1): https://support.t-mobile.com/docs/DOC-28899
I'm wondering if anyone has installed this and can confirm if this firmware update has fixed the mmc_read failed issue along with the constant lagging/freezing problem?
thankyou my phone is working now, but i want to know if my phone is still in waranty, because i tried to install knox and theres a pop msg saying that i installed a custom firmware. how do i get it back into stock, i installed the stock firmware from sam mobile. website, i just want to know if im going to take it back to samsung center, will they able to know that my smartphone has already been rooted? . i already checked my phone via root checker, and a pop up msg appears and saying that my phone is not rooted anymore. Im just confuse that.. why am i not able to install knox. but i can still check for updates on firmware via settings. i tried to set up knox but knox app said that the firmware already been modified and thats the reason why i cant set up knox. well this is not about the knox app and rooting. The main reason here is what if my phone has a factory defect or my phone is defective. My phone now is suffering from over heating. I cant even hold my phone on my hands. I dont have many apps running on my cp, I already have those cooling apps and clearing apps to cool down my smartphone. I tried also disabling those bloatwares or apps thats i dont use,via bk disabler. hoping for someone to help me with this another problem. BTW i flashed the ap file only on my phone via Odin and it works! i dont have the binary blocked by frp error message but didnt flash the BL CP CSC and pit file . itried flashing those 4 including the AP at the same time and i got an error msg fail in ODIN. i dont where to put the PIT file tho. If im not mistaken theres a variant of PIT file i guess depending what gb your mobile is. and I dont know what are those BL CP CSC AND PIT FILE can do with my s7 edge. i hope that im doing the right thing here. i really dont know what im doing, but luckily my phone is working fine right now just flashing the AP file via odin,
You blew the fuse. Yes they can tell. No there is nothing you can do about it. Unrooting does not reverse it.
Rooted? => Warranty is gone for ever... it shows them...
Whats warranty? They will repair your phone and you dont need to pay them for that..... but without it you can get help from samsung and repair your phone... but they will get paid... still dont worry... if you think you have a hardware problem... check it with samsung....
Sent from my S7 Edge using XDA Labs
Reflashing the stock again, may the warranty comes back?
Sent from SomeFon
some stores employees dunno about root and still fix under warranty Samsung is very tight on warranty as they even added water detecting markers which is a small sticker placed in 2 - 3 sides in the phone if water enters the device they can know your phone was water damaged and wont help u saying we dont cover water damage
There is a module Called NoWatermark.
So?
Samsung is a trashdemark that i nevermore will use, i putted this damned devicers criators on my lethal blacklist.
They begun simple, they gained power, bow their are a ****ty bastards worst more than apple,
They promised be the opposite o' apple
They are hypocrites.
Sent from SomeFon
xposed can't hide water detection as it is not in the device software it is stickers placed in side the phone once water makes contact with it it loses colour and it cant be reverted back indicating that water entered the device the phone is only water resistant not water proof
Ok, let's see this, (if you can)
https://play.google.com/store/apps/details?id=uk.co.olabs.nowatermark
Sent from SomeFon
somebady said:
Ok, let's see this, (if you can)
https://play.google.com/store/apps/details?id=uk.co.olabs.nowatermark
Sent from SomeFon
Click to expand...
Click to collapse
that is to hide software status of roms to make it seem non rooted etc. watch this video
it will show u how Samsung will know if water has damaged your phone
In my country Samsung service is sucks.... I root my not 4 after the warranty period over, but they tell me that I have to change my motherboard I said them why I don't have so much big issue also paying you what you charged. Because I was just rooted they gave me only one option is changing the motherboard. The price of the motherboard around $300. Then I went to local shop and fixed it just $15. Also problem related to hardware. So no other word f#uck Samsung.
Anik49 said:
In my country Samsung service is sucks.... I root my not 4 after the warranty period over, but they tell me that I have to change my motherboard I said them why I don't have so much big issue also paying you what you charged. Because I was just rooted they gave me only one option is changing the motherboard. The price of the motherboard around $300. Then I went to local shop and fixed it just $15. Also problem related to hardware. So no other word f#uck Samsung.
Click to expand...
Click to collapse
should hav gone back and said fk u i got it fixed for £15 lol
Hi All,
I'm in a bit of a pickle. I got the S7 a while ago and managed to drop it. Got the screen replaced through my bank insurance but since I've got it back, it is coming up with "Not registered on network" error. It also says "Security Notice: Unauthorised actions have been detected. Restart your device to undo any unauthorised changes." Obviously contacted the repair centre but they won't accept any blame, saying they would not have rooted it. I will continue arguing with them but need my phone so am trying to solve it myself. What I've done so far:
1. The phone is not blacklisted - I've checked that (just incase someone had been a numpty and put it as stolen instead of damaged).
2. Installed software which given me the phone info - it shows knox 0x1 meaning the knox flag has been tripped.
3. Tried manually selecting the network but it comes up with an error "Unable to connect. Try again later" and "No service". Note that when I pop the sim in my backup phone (Blackberry 9900 - going waaaaay back now), it works so the SIM is working fine. The phone is locked to Vodafone.
4. Can't upgrade the software (from 6) as the knox flag has tripped.
5. At present, root existence says No.
6. Have also tried all the usual basics - restarting, restoring to factory settings, turning off wifi/going to flight mode.
The only way of resolving it from what I can tell is rooting it but I am not sure of the process and not sure what I am trying to achieve by doing this. So, would appreciate any suggestions for resolving it and a step by step guide if available. Just frustrated I have an amazing phone under warranty which isn't working like a phone atm... Help appreciated in advance!
Another thing to add - just noticed that the IMEI for the phone is different to the IMEI on the box that I had. Neither of the IMEI are blocked but don't understand what the heck has actually been done to the phone.
skgwho said:
Another thing to add - just noticed that the IMEI for the phone is different to the IMEI on the box that I had. Neither of the IMEI are blocked but don't understand what the heck has actually been done to the phone.
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Maybe they have changed the main board of your phone
AbdulHadiKhan44 said:
Maybe they have changed the main board of your phone
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Thanks and valid. But given the screen was the only part damaged, I don't understand why they'd bother replacing one of the most expensive parts? Anyway, appreciate the input.
skgwho said:
Thanks and valid. But given the screen was the only part damaged, I don't understand why they'd bother replacing one of the most expensive parts? Anyway, appreciate the input.
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Once again make sure that the imei in the phone is not blocked in your country
AbdulHadiKhan44 said:
Once again make sure that the imei in the phone is not blocked in your country
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Thanks. I'm in the UK and it doesn't seem to be blocked. Checked on www.imeipro.info but if you know any others, happy to check.
skgwho said:
Thanks. I'm in the UK and it doesn't seem to be blocked. Checked on www.imeipro.info but if you know any others, happy to check.
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Read this article maybe it can help you
http://www.pcadvisor.co.uk/how-to/m...hand-phone-is-lost-stolen-or-blocked-3628651/
Last year i bought a 2nd hand s6 edge from pakistani market and that was also not registering on the network i ckecked the phone's imei whether it is blocked or not. On international imei checking websites that was not blocked but on pakistani telecommunication authority's website that was blocked by local police