As per thread title, cant be heard on phone conversations by the other party unless i switch to speaker. This has been going on for the last week or so. Could it have been an error in the last firmware update??
Most likely your built-in ear piece is defective
sanctitude888 said:
Most likely your built-in ear piece is defective
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Click to collapse
How can I verify this? Is this an easy fix?
borderfox said:
How can I verify this? Is this an easy fix?
Click to expand...
Click to collapse
Bro refer this link to test both mic and earpiece.
http://www.asus-zenfone.com/2017/02/asus-zenfone-secret-code-hardware-test.html?m=1
So I carried out the following;
Receiver Test
Board Mic Test
Board Mic 2 Test
Speaker Test
All passed. There doesn't seem to be any other audio related test. Is there anything else I can try?
@borderfox
I had a similar issue, all board mic tests passed but still no one could hear me.
I downgraded to a previous version of nougat with the raw firmware and problem solved.
wang1chung said:
@borderfox
I had a similar issue, all board mic tests passed but still no one could hear me.
I downgraded to a previous version of nougat with the raw firmware and problem solved.
Click to expand...
Click to collapse
I wondered if it was associated with a flawed firmware update - as there was an update around the time it started to happen. I'll try rolling back to a previous version and see how that goes.
Related
Hello, I was wondering if anyone had a source for a new speaker for a 6700. I was listening to internet radio one day and it stopped playing all of a sudden, apparently, it burned up the speaker because it hasn't worked since. Any ideas?
need one too
if u find a source for one pm me please
I have one from a scrapped xv6700
pm me if interested and I can list it on ebay @$10 - I'm in the UK though so shipping might be too much. Won't list it if no-one wants it.
M.S
Same thing
happened to me... speaker rang one day, then quit. i called verizon and they sent me a new one. sent the old one back. backup the data, then reflash back to your carriers original rom.
Ppc 6700 No Sound
I Am Having The Same Prob I Dont Think Its Your Speaker Mine Is Doing The Same But If I Give It A Slap It Works For A Wile And Stops Again
Speaker
To the poster above - dont hit the phone, if its a short you will just help break the already fragile wire, you might still be able to repair by soldering a new dab of solder on the speaker connector.
There is also a software bug, I first noticed after installing Skyfire, sometimes
you can glitch the audio to work again by playing around with various audio programs or doing a soft/hard reset.
It is most likely related to the drivers not being as up to date as the diamond/mogul etc...
Now if someone can figure out what the problem is and come up with a hotfix,
that would be super.
Is there a debugger that shows hardware calls we can look and try to isolate this problem?
For those having an actual hardware problem, I will post the URL of a chinese aftermarket supplier here in a few days, I have heard one exists.
Speakerphone comes on about 2 seconds after phone connects.
I had the problem where my dpad was not working properly and i was getting white screen but followed instructions in another thread and now those problems are fixed. I thought it might be related but it appears to be unrelated.
I installed the "speakerphone" application thinking it might have the option to reset screwed up registry settings. No change, although its a program with some interesting spy applications.
I searched for hours about settings or hardware problems with no meaningful results
The rom and radio has been the same for about a year and they are rom vp3g
and radio 1.54.30.10
Any help would be appreciated.
Well if no one knows it must be hardware, anybody have any ideas
firepro said:
Well if no one knows it must be hardware, anybody have any ideas
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Click to collapse
I wish I was posting a helpful reply. Sadly not.
To be honest I would have thought a software issue. However I assume you have tried a hard reset and it persists.
I cannot think what hardware issueit might be that would re-route from front to rear speaker. The only possibility I can think of is a fault at the USB connector (It being involved with routing sound to headphones etc. So just a thought of perhaps bent pins in the socket or worse, faulty connections to the board.
Mike
Good day,
I just have bought an Motorola Bravo phone of the ebay and it has one strange issue.
When I call to someone they can't hear me, but if I turn on speaker, they hear me fine.
What could be the cause of the problem ? I have dissasembled the phone and saw that the microphone is not replacable ( it is soldered to the mainboard )
Can you guys help me ? Thanks.
Also the android version is 2.3.4 with non working camera (dunno the rom name)
Did you try a factory reset?
I would not bother flashing stock since doing that would give the seller grounds to deny your refund claim
Just contact the seller and return the phone. I think ebay covers all your purchases including shipping charges.
Too late, I just have flashed stock 2.2.1 rom with RSD Lite and the problem is still there.
But I do not get why there is totally no voice when I speak but when I turn on speaker everything is fine. Is it really hardware fault ?
/update
Tried factory reset, nothing.
Also after reflashing to stock rom I did notice that the kernel version is still the same. Maybe thats the cause of the fault ? before there was strange chinese rom in my bravo, I thouht it messed up microphone and stuff
If you flashed a stock 2.2.1 and it didn't fix it then I think it would have to be a hardware problem... unfortunately it sounds like someone tried to unload a messed up phone on you, hope you didn't pay to much for it.
Sent from my MB520 using XDA App
FanDroid09 said:
If you flashed a stock 2.2.1 and it didn't fix it then I think it would have to be a hardware problem... unfortunately it sounds like someone tried to unload a messed up phone on you, hope you didn't pay to much for it.
Sent from my MB520 using XDA App
Click to expand...
Click to collapse
But one thing I do not understand, clearly there is only one microphone in this phone, I have disassembled it, but one sure thing I can not understand, WHY MIC WORKS WHEN THE SPEAKER PHONE FUNCTION IS TURNED ON DURING THE CALL ? It works flawlessly, but if you turn in off, no sound at all at the other end.
What part of the phone software is responsible for hardware ? Is it Kernel ?
Thanks for answers guys.
I agree that its really weird... I honestly am not the best person to advise you on this particular subject I don't know much about the hardware on this phone besides specs... so if you don't get any good help on this forum (we have low dev activity) you could try a more general and active forum.
Sent from my MB520 using XDA App
AgniusLT said:
But one thing I do not understand, clearly there is only one microphone in this phone, I have disassembled it, but one sure thing I can not understand, WHY MIC WORKS WHEN THE SPEAKER PHONE FUNCTION IS TURNED ON DURING THE CALL ? It works flawlessly, but if you turn in off, no sound at all at the other end.
What part of the phone software is responsible for hardware ? Is it Kernel ?
Thanks for answers guys.
Click to expand...
Click to collapse
Did you solve your problem?
I have a similar problem, I can be heard good only when I speak over bluetooth.
Hey mate.
Finally I found out that Motorola Bravo has TWO microphones, one for calls, other is on the back near the camera and it is used for video recording/speaker during call.
So I think I have faulty microphone. But not 100% sure. Still dunno which part of software drives hardware, specifically microphones.
Anyways I receive no answers to this problem. So generally I think my front microphone does not work but the rear one works perfectly.
So maybe there is a way to change the usage of the microphone during the call ?
That the rear microphone would be used and not the front one.
Cause some recording apps let me do this like "TapeMachine Recorder"
The last week or so I'm having trouble with my top speaker or the left speaker. I don't know what happened to it, it just stopped working. I've tried different kernels and cleaning it with air. I hope it's not a hardware problem and something that is easily fixed. I was wondering if anyone else has heard or run into this problem with their device. If so I'd love any suggestions, thank you.
Have you tried returning to factory stock? Sounds like it's hardware related.
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
JoshuaMh said:
Have you tried returning to factory stock? Sounds like it's hardware related.
Click to expand...
Click to collapse
No not yet....I'm trying to see if other's have had this problem and have had a fix other than return it or factory reset. I'll give it another week or so and try. Thanks for the reply.
maamdroid said:
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
Click to expand...
Click to collapse
I really hope it's a software issue, I'm overseas and sending it back really isn't an option. Thank you for the reply, I hope your new one doesn't have the same problem.
top speaker not working
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
alidgh said:
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
Click to expand...
Click to collapse
I had to return it and I got it back fixed...Doesn't sound good for your situation.
I really do love the 6P. Next time I will only be buying through Google though.
Top speaker not working
Hi. I'm having the exact same issue. I purchased a replacement speaker but didnt worked either. I can't return the phone and also I like it better than anything in the market. Any workaround on this please?
Hello!
Yesterday while travelling, I listened to music for 3-4 hours using bluetooth earphones. After i reached home, I suddenly heard a crackling sound from the top speaker, so I thought of rebooting the phone to see if it would fix the issue. On rebooting, the audio of my phone has completely died. I can hear no audio through wired headphones, bluetooth earphones, or through the stereo speakers of the phone.
Also, when I try to make calls, the Phone app hangs for 4-5 seconds and then dials the number, only to have no audio though the earpiece, with the mic also not working. I tried rebooting multiple times, even did a hard reset, still with no luck.
Has anyone else experienced a similar issue? I have some experience opening up the phone, so I'll be willing to fix it myself if anyone knows the solution.
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
Click to expand...
Click to collapse
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
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Click to collapse
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
imrock0 said:
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
Click to expand...
Click to collapse
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
SoonerLater said:
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
Click to expand...
Click to collapse
Good luck fixing your 6P. I hope you get your audio back, and if you do, please report here so we would know a possible solution. If the daughterboard is damaged, shouldn't charging also be disabled since the type-c port is on the daughterboard? Maybe the board is partially damaged. Let's see what results you get after replacing it. I totally gave up on this phone and went back to my Nexus 5. 6P was a good phone, but had too many issues. Now it's just a paper-weight though.
Once again all the best for your DIY fixing.
As written here:
Hi guys, I think I solved the problem.
After a factory reset, my phone didn't play any sound from the speakers (neither the top nor the bottom), couldn't record anything from the mic, couldn't record any type of video with the stock Google camera ("Can't connect to the camera" or 0:00 seconds long videos) and YouTube acted weird sometimes.
I spent to days looking for a solution, and I understood that the problem was in the headphone jack. It remains triggered as if there were headphones inserted, someone resolved inserting and removing a real device in the headphone jack 3 or 4 times, but it was not my case.
I took the phone apart, physically disconnected the headphone jack and then rebooted the device. All the problems are gone! The sounds came back perfectly from both speakers, the camera can now record video and the mic is working. After this test I turned off the phone, reconnected the headphone jack, rebooted and still no problems. The headphone jack works fine too, and YouTube has no problems reproducing videos.
I even tried two factory reset and everything is still working fine! I hope to be helpful to someone, this procedure has solved my problem!