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[Q] Exynos KitKat Battery Drain - gpsd & l2_hsic

Hi Guys,
I upgraded my Exynos Note 3 to Kitkat about 1 month ago, and everything was fine till about 3 days ago when I started experiencing some really bad battery drain. For the last three nights, my phone does not go into deep sleep mode at all. I first noticed this because I usually switch off data and wifi at night. Normally, I'd loose 3% battery overnight, which is good. About two nights ago, I woke up in the morning and I had lost 40% battery (90% down to 50%) overnight! When I checked out the battery stats, "gpsd" had used 80% of the battery.
Since we no longer have batterystats access in Kitkat, I installed the desktop version of WakeLock Detector, enabled USB debugging mode and connected my phone. Phone had basically been awake 97% of the time. Under kernel wakelocks, "l2_hsic" was shown as being the culprit. Now I have searched through various forums online (including xda) to try and find a solution to this. Suggestions vary from home screen replacements (nova launcher) to mobile tracking software (cerberus/findmymobile etc) to generally anything that uses location services. Some even suggest clearing application caches, disabling location services etc. I have tried every suggestion with no change. I uninstalled all mobile tracking apps, turned off location reporting, location history, and eventually location services. I've removed all battery stats apps. I uninstalled all my apps and re-installed them one by one, all with no change. Finally, I backed up my phone and did a factory reset. That seemed to work at first, but after about 3 minutes, "gpsd" was back again, and my phone would not go into deep sleep.
I've done 3 factory resets, and with no google account or samsung account configured, I still get "gpsd" rearing it's ugly head, preventing the phone from going to deep sleep and draining my battery. I'm at wits end.
Anyone know how to fix this? Would appreciate any help!

Anyone!?

OK, so I decided to take out my SIM card, just to see it'd make a difference, and what do you know! "gpsd" no longer takes up CPU time! So this is somehow related to my SIM card? Funny though, coz I'd even tried putting the phone in Airplane mode, but "gpsd" was still taking up CPU time. Does that give anyone an idea as to how this can be fixed?

bump

I'm having exact same issue with my exynos Galaxy S5, shame Samsung.

For the record, my issue fixed itself. Didn't do anything at all. It just went away and never recurred. I'm on the Russian lollipop ROM now, loving it!

Almost a year after the issue fixed "itself"... I have the same problem with my SM-N900 running offical lollipop, Im afraid I cannot wait a year to let the issue fixes itself... and cannot find a solution either.
Anyone that have managed to solve this?
THANKS IN ADVANCE!!

High battery drain whilst idle

After a few weeks of battery problems no matter what ROM (or stock) I used I wiped my device and left it running without restoring any apps. Here's the result:
https://dl.dropboxusercontent.com/u/1623843/Screenshot_20160713-170321.png
So, that's about 35% drain in 6 hours with the screen off and the phone sitting on a shelf. It seems a bit much to me - should it be that bad? If not, is it likely to be the hardware, or could there be some other cause?

Wifi and bluetooth scanning on? Backup in settings turned on? These are first things that come to mind, they tend to get bugged and cause wakelocks not allowing phone to sleep properly

Thanks. Wifi and bluetooth scanning are off (I turned them off some time ago in case they were the cause), but backups are on. I've turned the backups off and will see if that makes any difference.

Turning backups off and aircraft mode on doesn't seem to make much difference.

Install Better Battery Stats and monitor the wakelocks from there over a period of 24hrs and report back here with a screen shot from the kernel and partial.

Here are some from last time I checked it; it was running CM13 at the time, though whatever ROM I choose seems to make little difference:
https://dl.dropboxusercontent.com/u/1623843/tmp/index.html

knirirr said:
Here are some from last time I checked it; it was running CM13 at the time, though whatever ROM I choose seems to make little difference:
https://dl.dropboxusercontent.com/u/1623843/tmp/index.html
Click to expand...
Click to collapse
Nest, Tweetcaster, Pebble and the watchface for your Pebble are high.
When I change ROM or start from fresh, I always format boot, data, system and user data and never restore my backup but only copy what I need (photos, music, apk to be installed, etc.). Its a pain in the ass but at least I'm on a fresh OS and partitions.

therock3181 said:
Nest, Tweetcaster, Pebble and the watchface for your Pebble are high.
When I change ROM or start from fresh, I always format boot, data, system and user data and never restore my backup but only copy what I need (photos, music, apk to be installed, etc.). Its a pain in the ass but at least I'm on a fresh OS and partitions.
Click to expand...
Click to collapse
I've tried wiping as well, and backed up all my apks with Titanium Backup for reinstallation, although it doesn't seem to have helped. Currently I'm getting higher than expected drain without having re-installed those apps.
Initially I thought that Nest was guilty, but removing it had no effect. I removed those other apps as well and there's still a higher power drain than I used to get.

Having left the phone sitting all day with aeroplane mode on and Better Battery Stats installed, here's what I found:
https://dl.dropboxusercontent.com/u/1623843/tmp/Screenshot_20160716-175629.png
https://dl.dropboxusercontent.com/u/1623843/tmp/Screenshot_20160716-175637.png
https://dl.dropboxusercontent.com/u/1623843/tmp/Screenshot_20160716-175644.png
https://dl.dropboxusercontent.com/u/1623843/tmp/Screenshot_20160716-175652.png
Surely losing half the charge in 9.5 hours whilst in deep sleep is not expected behaviour? If it is then no wonder the phone wasn't lasting a day with that base degree of drain plus the drain from actually using it as well.

android system eating up my battery

This problem started a few days ago randomly. I never installed a new app or changed any settings. Started out while I was on a custom ROM. I tried another ROM and same thing. Tried fully erasing everything my phone and still no luck. Fully unrooted and went back to complete stock and Android system is still eating away. When I went back to stock I started the phone as new. Did not restore any apps. This is very frustrating cause it started out of nowhere and it doesn't want to go away no matter what I do. My phone is dying halfway through my day with Android system having double the % that my screen on time has

Thankzz.
Sent from my CAM-L21 using Tapatalk

note3userr said:
This problem started a few days ago randomly. I never installed a new app or changed any settings. Started out while I was on a custom ROM. I tried another ROM and same thing. Tried fully erasing everything my phone and still no luck. Fully unrooted and went back to complete stock and Android system is still eating away. When I went back to stock I started the phone as new. Did not restore any apps. This is very frustrating cause it started out of nowhere and it doesn't want to go away no matter what I do. My phone is dying halfway through my day with Android system having double the % that my screen on time has
Click to expand...
Click to collapse
Go into settings/accounts and see if anything is having a problem syncing. You should also turn off Bluetooth and set location to battery saving if you aren't using Bluetooth devices or GPS. Which build of Android are you using? Is the high battery drain when the phone is idle? In use? Both? Presumably you wiped the system cache after going back to stock?

jhs39 said:
Go into settings/accounts and see if anything is having a problem syncing. You should also turn off Bluetooth and set location to battery saving if you aren't using Bluetooth devices or GPS. Which build of Android are you using? Is the high battery drain when the phone is idle? In use? Both? Presumably you wiped the system cache after going back to stock?
Click to expand...
Click to collapse
Accounts are all synced good. I have wifi and Bluetooth scanning off. Location is on battery saving. And I'm on latest vendor 7.1.1 and usually it's when I'm using the phone. Idle drains some too but not that much of a difference.

note3userr said:
Accounts are all synced good. I have wifi and Bluetooth scanning off. Location is on battery saving. And I'm on latest vendor 7.1.1 and usually it's when I'm using the phone. Idle drains some too but not that much of a difference.
Click to expand...
Click to collapse
Did you wipe the system cache? The only obvious thing that might drain your phone when in use is having the screen brightness set very high, but that shouldn't make a huge difference. You said the problem began when you were on a custom ROM but now you are fully stock? That's odd. Poor network connection can also cause high battery drain. I think if you reset your network settings it will force your phone to look for the closest available cell tower. Do you have GSM or CDMA service?

note3userr said:
This problem started a few days ago randomly. I never installed a new app or changed any settings. Started out while I was on a custom ROM. I tried another ROM and same thing. Tried fully erasing everything my phone and still no luck. Fully unrooted and went back to complete stock and Android system is still eating away. When I went back to stock I started the phone as new. Did not restore any apps. This is very frustrating cause it started out of nowhere and it doesn't want to go away no matter what I do. My phone is dying halfway through my day with Android system having double the % that my screen on time has
Click to expand...
Click to collapse
When battery is run down, what is displayed under battery>>android system>>use details? Please paste those details here. Are you in an area of extremely poor LTE signal? Have you ever used Better Battery Stats? Install it and run it for a full battery cycle. Your problem will likely be solved by a factory reset from the stock recovery.

jhs39 said:
Did you wipe the system cache? The only obvious thing that might drain your phone when in use is having the screen brightness set very high, but that shouldn't make a huge difference. You said the problem began when you were on a custom ROM but now you are fully stock? That's odd. Poor network connection can also cause high battery drain. I think if you reset your network settings it will force your phone to look for the closest available cell tower. Do you have GSM or CDMA service?
Click to expand...
Click to collapse
Wouldn't high screen brightness go under the screen category and not Android system? I will reset my network settings and see if it makes a difference. I would assume flashing back to stop and erasing all data on the phone would do that and wipe all system cache as well.
v12xke said:
When battery is run down, what is displayed under battery>>android system>>use details? Please paste those details here. Are you in an area of extremely poor LTE signal? Have you ever used Better Battery Stats? Install it and run it for a full battery cycle. Your problem will likely be solved by a factory reset from the stock recovery.
Click to expand...
Click to collapse
I have BBS installed but without root I don't think it's much help? I will post screenshots when my battery goes down to about 15%

Some people have reported that the following works, although I don't understand why it would. Go into settings/battery/battery optimization/all apps/reset app preferences.
A factory reset shouldn't be necessary if you did a completely clean stock install but it also couldn't hurt.

note3userr said:
I have BBS installed but without root I don't think it's much help? I will post screenshots when my battery goes down to about 15%
Click to expand...
Click to collapse
Again, your problem will likely be solved by a factory reset from the stock recovery.
Weren't you running BBS when you were rooted and running multiple custom roms? Why not re-root now and use BBS or GSam?

v12xke said:
Again, your problem will likely be solved by a factory reset from the stock recovery.
Weren't you running BBS when you were rooted and running multiple custom roms? Why not re-root now and use BBS or GSam?
Click to expand...
Click to collapse
I never use root even with custom Roms. I feel like I have no need for it. I did what was mentioned earlier and reset my network settings and also I disabled chrome and started using a different browser and so far Android system is the same percentage as screen. Not good but way better than before. BSS is also showing 2 hours "awake (screen off)" which is kinda alarming

note3userr said:
I never use root even with custom Roms. I feel like I have no need for it. I did what was mentioned earlier and reset my network settings and also I disabled chrome and started using a different browser and so far Android system is the same percentage as screen. Not good but way better than before. BSS is also showing 2 hours "awake (screen off)" which is kinda alarming
Click to expand...
Click to collapse
You didn't see anything odd when you went into accounts and looked at syncing? For Google you clicked on the account and looked at each individual thing that gets synced under Google? If you were rooted you could try the Naptime app. I hated it but it has many fans. Basically it puts your phone in an extreme Doze state when you aren't using it, which might fix your problem. But if you want anything to work with the screen off you have to exempt it from Doze. Screen off in Naptime kills pretty much everything.

Same here. Everything stock. Just checked accounts settings and everything is good.
right now my top 5 is:
Screen 13% (2h:52min SOT)
Android System 10%
Android OS 9%
Facebook 8%
WhatsApp 5%
and in overall I've been around 40 min on Facebook, and you know that this **** consumes a lot, so go figure out how the hell is Android System and OS above it.

yzT said:
Same here. Everything stock. Just checked accounts settings and everything is good.
right now my top 5 is:
Screen 13% (2h:52min SOT)
Android System 10%
Android OS 9%
Facebook 8%
WhatsApp 5%
and in overall I've been around 40 min on Facebook, and you know that this **** consumes a lot, so go figure out how the hell is Android System and OS above it.
Click to expand...
Click to collapse
They are components shared by applications so that's rather normal to have them high.
I don't care about Android architecture much so only look at my SOT (which is nominal).
Those interested in why system and OS are high, should read the battery stats source code to see what's grouped under these and how it's being calculated.

I locked my bootloader last night and did a factory reset from settings. Right now Android system is at 5% and screen at 4%
I'm about to completely just give up

note3userr said:
I locked my bootloader last night and did a factory reset from settings. Right now Android system is at 5% and screen at 4% I'm about to completely just give up
Click to expand...
Click to collapse
Android System tally is the sum total of a number of components. That it is "high" is not necessarily a big deal. The real question is: what are each of those components using? When your battery is run down, what is displayed under battery>>android system>>use details? Those usage details may help you find a problem if you even have one. Short of rooting and running a dedicated battery usage/wakelock app, these details may be the best you will get.

Decided to run purenexus and exkernel with root to get better stats. Battery is a little better but still not even close to how it used to be. Here are screenshots of everything . Woke up with 100% around 5:30 am. Went to work and the gym and wat he'd some YouTube.

The only way I found to fix this issue was to implement aggressive doze as soon as screen is off.
If you're on MM this can be done using apps like ForceDoze
And on Nougat using NapTime
Furthermore , I also implemented ElementalX kernel with Hawktail governor.
Since these changes my Screen is on top of the list in battery and maximizes my screen on time. Nothing else works for me.
The phone tends to stay awake needlessly without all these tweaks.

=note3userr;70379330]Decided to run purenexus and exkernel with root to get better stats. Battery is a little better but still not even close to how it used to be. Here are screenshots of everything . Woke up with 100% around 5:30 am. Went to work and the gym and wat he'd some YouTube.[/QUOTE
I really don't see anything wrong here, except awake time and maybe SOT. 4 hours SOT is very good for stock and you are at what 3.3 hours? I use the Hawk Tail governor profile in EX as well and it gives me just a small amount of improvement over stock settings. I use the stock rom, rooted with EX and get 4-5 hours SOT.
Click to expand...
Click to collapse

note3userr said:
Decided to run purenexus and exkernel with root to get better stats. Battery is a little better but still not even close to how it used to be. Here are screenshots of everything . Woke up with 100% around 5:30 am. Went to work and the gym and wat he'd some YouTube.
Click to expand...
Click to collapse
I think the 2 hours awake screen off is normal unless you use an App like Naptime to put your phone in Doze as soon as the screen is off. If you are really concerned with idle battery life you might want to try Naptime, but you may need to play with the settings so the phone works like you want, Naptime by default turns off everything that isn't excluded from Doze when the screen goes off. That includes music players and the fingerprint sensor.

Odd battery drain issue that popped up last month

I was previously running andybones' rom from 2.41.605.12 base, then found my way to resurrection remix, great rom, but some update last month killed my battery life and my ability to quick charge, phone was also in constant awake state, but I do not believe the issue was ROM specific. Either way, ran a battery stats report and it appeared that my motion sensors were keeping the phone awake. I completely wiped everything and RUU'd back to 1.19.605.9 (launch firmware), battery drain went away, rapid charging came back, phone would sleep. Performed some OTA updates and everything was fine until it got to the final version of MM 1.85.605.9, rapid charging gone, battery drain back, updated all the way through nougat and nothing changed, still draining.
I am currently back on 1.19.605.9, rooted, twrp installed. Rapid charge and no excessive drain.
What could possibly be causing this? Is anyone else dealing with this?
Here is my post with my last battery stats log

I'm currently dealing with the same thing.

Update: Ran an RUU of 2.41.605.36, then did a full wipe and installed santod40's [ROM][STOCK] 2.41.605.36, chose full wipe, unencrypted install, did some debloating of vzw software... and somehow, I have rapid charging and no wakelock drains...
I have ruu'd before and never resolved the issue. I am not sure what changed in the last RUU for me, but it worked.

...and it's back... lol

rcharliesam said:
...and it's back... lol
Click to expand...
Click to collapse
So I can't see the full log on my phone, but my phone is having a similar issue. I'm wondering if it's the same as yours. Under partial Wake Locks for BetterBatteryStats it shows NfcService:mRoutingWakeLock runs ALL of the time so my phone never goes into a deep sleep.

sublimesed said:
So I can't see the full log on my phone, but my phone is having a similar issue. I'm wondering if it's the same as yours. Under partial Wake Locks for BetterBatteryStats it shows NfcService:mRoutingWakeLock runs ALL of the time so my phone never goes into a deep sleep.
Click to expand...
Click to collapse
To be honest, I didn't even bother getting too deep in to it this time, I ruu'd back to an mm version that I know I don't have this trouble on. 1.85.605.8, and then used santod's debloated 1.85.605.9 after wiping and formatting data. The first time I had the issue, it appeared to be the accelerometer that wasn't allowing the phone to go to sleep... When I looked at the battery stats this time, it didn't seem to be my issue.
If you're s-off, you can downgrade. As much as I would appreciate certain features of nougat, it's not worth it if I have to be attached to a charger all day.
Not sure if it's an issue that carries over with my Google backup, next time I try, I might just do a fresh start and install apps one by one to see if/when it starts.

Trying to track down cause of recent battery drain issue.

Hello all,
So I know there's various discussions all over the web about the Galaxy s10 and battery issues on both Snapdragon and Exynos variants. It seems people are experiencing a wide margin of difference in avg battery life..
So here's my situation. My wife and I both have S10+'s through AT&T. We got them the first week they came out. I looked though the forums and performed several battery optimization tweaks on both phones and since then the battery life has been really impressive... No complaints really. Until this last week.
We both recieved the March security patch and fingerprint scanner fix about a week ago. My wife's phone seems unchanged by this. Everything working as expected. My phone however has been draining battery MUCH faster both in SOT and standby time. I'm losing 2-3x more battery % overnight. In the last 20 mins of just reading through threads on the XDA forum app, I've lost about 10% battery. I'm sitting in the dark with my screen brightness very low too. (down another 5% since I started typing this!)
My wife and I have very similar phone habits. Since both our phones are optimized identically, and we used most of the same apps a play the same games, I started looking through everything different I've done in my phone since this problem started. I installed Adhell3, which seems to be setup properly and working. Mike B. from Adhell's Discord assured me that Adhell shouldn't be draining my battery. I'm mostly using it just to remove a bunch of basic bloatware and block some ads.
The update seems to have worked fine otherwise. My FP scanner is much better now, but something is definitely wrong. I've tried wiping the partition cache afterwards. I've tracked down others experiencing issues after this particular update, but cant seem to find a way to fix this problem yet. I saw something about Deep Sleep problems after the update when someone uses a VOIP service like Skype or WhatsApp, but I dont use anything like that. I can't even find a good tool to use to see more information about my battery usage, as the built-in battery monitor lacks a good deal of information. CPUspy doesn't work on my version.
If anyone has any ideas of what could be the culprit, what else I could try, or what tools I could use to try and track down what exactly is causing this sudden increase in drain, I'd really appreciate it.

Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.

clear cache helped a lot of people

Update 1

Reset all phone settings to factory. Don't do full factory reset, just all the settings, fixed my post update battery drain issues
Sent from my SM-G975U using Tapatalk

Update 2

Hrrm. It seems I don't have ASBA or ASCA, I have ASD3. The March update.

I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.

SinisterDev said:
I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.
Click to expand...
Click to collapse
Well that seems rather strange to be honest, you can eliminate possibilities by just testing and see what works. Last possibility can be that factory resetting and installing all new, but then again, it could be that it solves your issues or not. You should be having rather horizontal lines to prove your phone is truly going into deep sleep in my opinion, but also you can check with CPU Spy

Sorry it will be this pic

Try to log too safe mode and check the battery drain
If stopped then it was from an application that have a problem
If not I think it might be a system app or something

So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.

SinisterDev said:
So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.
Click to expand...
Click to collapse
You can look at this thread and see if you can install the app without being root or not
https://forum.xda-developers.com/showthread.php?t=1179809

aromerodaniel said:
Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.
Click to expand...
Click to collapse
10 sot？！？！？you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?

paullu said:
10 sot？！？！？you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
Click to expand...
Click to collapse
I have done it before, I can look for the image, if you would like. That was a full day of wifi actually.

paullu said:
10 sot？！？！？you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
Click to expand...
Click to collapse
Here is the pic
Also you can look at this thread
https://forum.xda-developers.com/s10-plus/how-to/official-exynos-battery-life-thread-t3917814/page7

You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background

da1e8 said:
You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background
Click to expand...
Click to collapse
You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.

aromerodaniel said:
You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.
Click to expand...
Click to collapse
I've put all apps to sleep and they still register as been used

da1e8 said:
I've put all apps to sleep and they still register as been used
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Click to collapse
Then I don't what you can do, either do a factory reset and so not restore anything from backups and see if that works. I usually set my phone that way, clean no restoration from any backup all apps are installed manually, and I do not even use adhell to disable most of Samsung crap apps and services.