Database Users

Which service (package disabler) is required for Wi-Fi calling?

When I enable all my packages that are disabled wifi calling works.. but when I keep my list checked it doesn't work... so it has to be something.
Already got suggested IMS Service but it wasn't that.
Any Ideas?

These are the two I believe. If that isn't the problem then it could be a number of things: sim, WiFi strength, carrier restriction.

guaneet said:
These are the two I believe. If that isn't the problem then it could be a number of things: sim, WiFi strength, carrier restriction.
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hmm i have those both enabled. Maybe it is my wifi connection.. it's pretty slow. I swear I've tried it elsewhere though.

I have the same issue. When I enable everything it work, just need to figure out what causes it.

Verizon Volte question

I recently placed a call, and I found out that data was disabled during the call. On Verizon's site my account has HD voice enabled. I also checked the hidden menu *#*#4636#*#* and volte is provisioned. However, the cellular menu under settings does not have Enhanced 4G LTE mode. How do I get this menu to appear?

folsom68 said:
I recently placed a call, and I found out that data was disabled during the call. On Verizon's site my account has HD voice enabled. I also checked the hidden menu *#*#4636#*#* and volte is provisioned. However, the cellular menu under settings does not have Enhanced 4G LTE mode. How do I get this menu to appear?
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Need a little more info. Are you on nougat? Is so, this is a known issue with the new radio-toggling airplane mode should fix it until next reboot. If it's a rom, I'd ask in that thread. If your completely stock and still on marshmallow, then it's problem a Verizon issue.

Sorry, I'm still on marshmallow, totally stock.

folsom68 said:
Sorry, I'm still on marshmallow, totally stock.
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Which build number are you in? Also, does toggling airplane ,ode fix it until a reboot?

I'm on MTC20L, toggling airplane did not bring up the menu.

folsom68 said:
I'm on MTC20L, toggling airplane did not bring up the menu.
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How about a network setting reset?

I reset the network settings, still no menu.

not receiving incoming calls...

just got the phone yesterday and updated it to the P beta. everything works amazingly well for a beta in my opinion, BUT i cant receive calls. outgoing calls, texts, web and apps are just fine.
spent almost 2 hours at tmobile flipping all the settings around and no luck. any ideas would be appreciated.

Same issue here bro...Incoming don't ring but I get voicemail notifications.... Really annoying, even if it is a DP.

Turns out the beta doesn't play well with the essential LTE. Switch to 3g and calls will come through. Hopefully it doesn't take long to find a work around for it

I believe the people having this issue have volte enabled...try and disable volte (it's broken anyway and more than likely why calls won't ring through) and see if that works

Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.

vergilbt said:
Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.
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Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.

knotjeff said:
Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.
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Settings/network settings/mobile network/advanced/enhanced LTE?

I had the same issue and to fix mine I just enabled Wifi Calling.
When on wifi I didn't get a call, just missed call notification. After enabling wifi calling, it comes through without issue.
I tested calling off wifi and on wifi and all calls come through good now.
This could be similar, so you guys might want to look at that also.
Good luck!

Heard from a few that this was solved by going into phone app settings -> calls -> calling accounts, then turning on "receive incoming calls". Seems it's disabled to save battery? Can't confirm as I just flashed to try it out and then went back to 8.1 because I like themes too much. Lol.

I'm on Sprint and was never able to make or receive calls regardless of Network settings in the easily accessible options menu.
The following fixed my issue. You can access this menu without downloading an app but I forget how so it's easier to just download the free app https://play.google.com/store/apps/details?id=com.xsquarestudio.forcelte
I had my network mode set to LTE/CDMA when first using this app, and somewhere in the middle I changed it to CDMA but I'm not sure how much that impacted the actual fix.
These were my steps. I'm not responsible for any damage this may cause to your device as I'm not sure if messing with these settings is foolproof or not.
First, opened previously linked app "Force LTE" then under "Set Preferred Network Type" I changed to CDMA only. Enabled/disabled airplane mode. This seemed to do nothing as LTE was still showing in statusbar.
I then chose CDMA auto (PRL), airplane mode on/off, didn't seem to do much either. LTE still showed in statusbar and couldn't make calls. Also "Voice Network Type" showed "Emergency Calls only" inside the app.
I then chose the 3 dot menu and chose "select radio band". I changed that to United States, without resolving problem. Then selected "Cellular 800" and this may have solved the problem, but I continued on and selected PCS, fiddled with some settings in Phones settings menu. Was finally able to receive calls and my signal indicator showed 3G. In app Voice Network Type was listed as 1xRtt. I decided to select radio band once more and chose Class 10.
Calls were still functioning fine. So I went into Main settings menu and changed mobile network from CDMA to LTE/CDMA. LTE kicked in and calls still work!
Again, these settings may only work for Sprint hence the PCS Network option, and I believe Sprint may utilize the 800mhz frequency. The app might show you different options depending on your carrier. I don't know.
Anyway, fully functioning! Woohoo!!

Forgetfull said:
Settings/network settings/mobile network/advanced/enhanced LTE?
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I don't have anything in my settings that says "enhanced LTE" .
Tried using the 4g/LTE and the LTE only options. Neither would let calls through.

I have this problem using the Essential PH-1 with Android 9 Pie in South Korea on the KT network. It should be fully compatible, according to radio specifications, however it only works when I change the following setting:
Settings | Network & Internet | Mobile network | Advanced | Preferred network type | 3G
This is not ideal, since it makes the Internet slow, but at least I can make/receive voice calls. I submitted a support ticket to Essential requesting their official help (I'm well within warranty).

I had the same issue when I use my Att prepaid plan. The problem is caused by wrong network type, you can send text and browse internet, because they use the different channel. My PH-1 wrongly recognized the sim as CDMA/LTE mode, just switch it to 4G/LTE, it will be work. Go to Settings, then search "wi-fi calling", point "advanced" then you can see an opinion "Preferred network type" if you are ATT or T-mobile user, and your preferred network type is "LTE/CDMA“ then your phone cannot make call. Switch it to "4G/LTE", you phone will be work. BTW, Verzion uses CDMA, so if you are Verzion user, CDMA/LTE will work for you phone.

how to make sure VOLTE is enabled on tmo s10+?

I can't seem to find any settings in the call settings or settings,I just want to verify it's actually on. Does anyone know how to turn it on and turn it off?

aaronc_98 said:
I can't seem to find any settings in the call settings or settings,I just want to verify it's actually on. Does anyone know how to turn it on and turn it off?
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In setting under Networks is Voice Networks..VoLTE toggle is there

unxguyjr said:
In setting under Networks is Voice Networks..VoLTE toggle is there
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Are you on the T-Mobile version? Because I don't see a voice networks option at all under mobile networks in setting s

aaronc_98 said:
I can't seem to find any settings in the call settings or settings,I just want to verify it's actually on. Does anyone know how to turn it on and turn it off?
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i dont have the volte option under network settings either but it is working. i think the option is automatically enabled based on your sim card settings. i am on verizon.

There's no VoLTE toggle anymore. You're forced to use VoLTE on tmobile. Testing it is easy... just make a call. VoLTE means voice over LTE. If VoLTE was unavailable you'd be unable to make, or receive calls. The handshake would fail.
With 2G/3G towers being converted it sorta makes sense to prevent 2G/3G calls.

Sprint/Tmobile S20 stuck on VoLTE?

I've been getting complaints about my cell phone connection for about a week now, and I've realized that I'm on voLTE. I quickly found the setting but it's grayed out! I can't toggle it off at all. I've tried limiting my networks around, I suppose the fastest fix would be to dock it down all the way to 3g (and while I'm home that doesn't seem like a bad option) but I'm wondering if anyone here has had a similar experience.
I'll likely launch another sprint ticket but I've already yelled at them once today about my bill (regarding the purchase of the s20)

My whole family is having this issue, they live in a place with 1 or 2 bars of nothing and it won't switch to wifi calling unless they put their phones in airplane mode or switch to 2G(GSM). But in certain places it will switch to wifi calling, it says in the Wifi Calling FAQ that as of April it would be prioritizing VOLTE over WiFi Calling.

Go into settings, General Management , Reset and Reset Network settings. You will have to log back on to your wifi and turn on Wifi Calling afterwards. It should then work. I have to do this occasionally.

clone1008 said:
Go into settings, General Management , Reset and Reset Network settings. You will have to log back on to your wifi and turn on Wifi Calling afterwards. It should then work. I have to do this occasionally.
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That didn't work either, that's what Sprint recommended.... But I found a fix! This app shows a hidden menu!
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling

Comet1966 said:
That didn't work either, that's what Sprint recommended.... But I found a fix! This app shows a hidden menu!
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
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That didn't work on mine but I did find and app that lets me turn off Volte....
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection

##data# will bring up a menu go to edit it will then ask for your msl which is 6 zeros and then enter ....go to volte down in menu and u can then disable it ...if you update profile you may have to do this again
Sent from my SM-G988U1 using Tapatalk

Worked! Thanks!
nexus6r3plicant01 said:
##data# will bring up a menu go to edit it will then ask for your msl which is 6 zeros and then enter ....go to volte down in menu and u can then disable it ...if you update profile you may have to do this again
Sent from my SM-G988U1 using Tapatalk
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On my Sprint S20, I was able to use Samsung Band Selector app to disable VOLTE, but it knocked out 5G. I have not been able to have VOLTE but still get 5G working with Sprint. Anyone else?