Hi guys,
Today, after having my SGS I9000 for about three months, I ran into a very, very, frustrating problem.
All of a sudden, after I turned my phone off and on, it asked me for a SIM unlock code. I did not buy the phone from a provider. I bought it in Asia, independent from a carrier.
Why now? After a few months of working without any hitches, this happens.
After I dug around for some information, I tried rooting the phone so I could get an unlock code using an app. However, the three button method to get to the recovery mode doesn't seem to work with my phone.
This is truly a pain and I really don't know what to do. Can anybody give me some tips?
if the 3 button combo dont work, you will have to do the 3 button fix, you can do this by booting into download mode via ADB (android debug bridge) and then when you have fixed the 3 button combo, you can then root and install the app that removes the network lock.
I have no idea why that happened, normally when network lock is off it stays off.
Have you done anything to the phone that may of caused this ??
Anyway i know its quite a mission you have got to do, but when its done, try to make a nandroid backup for future references, or if the app gives you a code (i have never used it) keep a copy incase it happens again.
neggo said:
Hi guys,
All of a sudden, after I turned my phone off and on, it asked me for a SIM unlock code. I did not buy the phone from a provider. I bought it in Asia, independent from a carrier.
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Click to collapse
I don't think this has anything to with the network specific sim as u have said u bought it independent of carrier..Just contact ur network provider and they will give u the sim unlock code
After than go to settings and "Location and Security" and disable sim lock option
Hope it helps
azzledazzle said:
if the 3 button combo dont work, you will have to do the 3 button fix, you can do this by booting into download mode via ADB (android debug bridge) and then when you have fixed the 3 button combo, you can then root and install the app that removes the network lock.
I have no idea why that happened, normally when network lock is off it stays off.
Have you done anything to the phone that may of caused this ??
Anyway i know its quite a mission you have got to do, but when its done, try to make a nandroid backup for future references, or if the app gives you a code (i have never used it) keep a copy incase it happens again.
Click to expand...
Click to collapse
Thanks for the replies, guys.
Yes, it is indeed strange that it suddenly popped up. It was working extremely fine before that and everything just went downhill!
I'm not sure if I did anything to the phone that may have caused it...I rarely download things and only use the phone to make calls/text/surf the web.
Doing all the necessary fixes seem to take quite a bit of time and from how busy I am these days, I won't be able to invest in doing it myself.
I am thinking of getting it unlocked professionally at a shop.
And I highly doubt it is an actual SIM code from my provider. I'm under Fido and I've tried most of the default codes and they do not work.
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:
Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.
Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...
I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol
Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app
urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
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Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha
dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
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Click to collapse
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
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Click to collapse
Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.
For starters, I originally had a Pixel from Verizon. Could not unlock that device, obviously. So once my charge port messed up, I started an RMA with Google. Today I received my *new in the box* Pixel from Google, and unlocking is still disabled.
I removed the SIM from the phone before powering it on. Once powered on, I never connected to the internet or signed into my Google account. OEM unlocking was disabled. After doing some quick research, I found out you had to sign into your google account in order to unlock, so I did that. That didn't work.
Then after some more research, some people said once they updated to the newest firmware, unlocking was enabled. So I did that too, and it still didn't work.
I also tried inserting an AT&T SIM in the the phone. It's an active SIM and calling/texting works fine with this SIM in the phone. OEM unlocking still grayed out.
The build number for Android in settings is NJH47D. This is a Google build number (NHG47O is the Verizon one).
What's going on here? As far as this phone is concerned, it was was purchased on the Google store and it has never even had a SIM in it.
Google usually sends a 'Verizon' replacement to Verizon customers. That wasnt the case early on, most all were 'Google' versions. Now it is a crapshoot.
TonikJDK said:
Google usually sends a 'Verizon' replacement to Verizon customers. That wasnt the case early on, most all were 'Google' versions. Now it is a crapshoot.
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So then this thread: https://forum.xda-developers.com/pixel/how-to/read-regret-buying-verizon-edition-t3581406 is basically obsolete now? If this is the case, then phones are now being locked by Google at the factory, so you have absolutely no hope of being able to unlock...? ****ing hell man.
The SIM has nothing to do with it. It's been tested and proven wrong. You bought a Verizon Pixel and Verizon locks there bootloaders. Why would you assume your replacement wouldn't be locked. Yes some people have gotten lucky but it's nothing more than that.
So I got an Essential through the Sprint deal about 2 weeks back. Paid off the phone, got it unlocked then popped the Sprint SIM out and have been using it on Verizon. I originally did a factory reset with the Verizon Sim in thinking it would remove the Sprint OMA-DM app and the other associated ones. Unfortunately they are still there. If I pop my sim out to use in a different phone, I'll get a popup asking to check for an unlock but I just close it out.
Is there any way to get rid of those apps as the notifications are annoying as hell when I switch between phones?
takeclear said:
So I got an Essential through the Sprint deal about 2 weeks back. Paid off the phone, got it unlocked then popped the Sprint SIM out and have been using it on Verizon. I originally did a factory reset with the Verizon Sim in thinking it would remove the Sprint OMA-DM app and the other associated ones. Unfortunately they are still there. If I pop my sim out to use in a different phone, I'll get a popup asking to check for an unlock but I just close it out.
Is there any way to get rid of those apps as the notifications are annoying as hell when I switch between phones?
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Click to collapse
I get that pop up and I don't even have a sim in my phone and the app keeps crashing
So ive had sprint as a carrier and my same number and plan for goin on like 15 years almost. i had the oneplus 7 5g pro on sprint for a good while. Some dum things occurred and i ended up losing that phone. So a buddy gave my an sprint iphone 6 to use til i figured out what i was going to do next. [i cant stand iphone lol] well i surfed around and found the essential ph-1 on sale for less than a $100 from multiple sources. So i go ahead and purchase one. Phone gets here and i take my sim out of my iphone and put it into this essential phone and thats where stuff gets wierd for me. if i can even make it to the menu to try to do an profile update or anything the phone will start like flashing a few times crash to the homescreen and then restart. it loads up cannot load android system your data may be currupt. try again or factory data reset. if i press try again the phone boots up fine get to the homescreen and it starts it all again. crash, restart. when i have gotten to the menu i notice my sim is saying boost mobile. but that cant be right cus when i use it in my iphone or any other sprint phone for that matter sprint locks in fine and good service and all. also if i dp a factory data reset and have the sim in it will show that its trying to register the carrier and it will just crash sayung somethign about a sprint app force closing. and then states the sim card has locked
so i have no idea what is happening. ive tried downgrading and taking all the otas and everything and im still having no luck
let me kno what you all think
update.
i went into sprint thinking maybe it was because im on an iphone or something and the sim didnt want to play nice transferring to and android. but they tell me that my new essential is a boost mobile phone and they cant activate my sprint account on it. asked them could they just relock it to sprint n they said id have to call the hotline.
so if its just because the phone has been unlocked to work on boost mobile. what would i have to do to lock it back to sprint.]
any help would be awesome
thx