Anyone else experiencing this? - Samsung Galaxy S8 Questions and Answers

I've been noticing this issue for the past 1.5 months or so. Probably from the last time I updated my phone. The fingerprint scanner doesn't work sometimes. I place my finger on it and there's nothing, not even the vibration that occurs when the finger isn't placed correctly. And neither does the screen turn on. I have to then use the iris scanner or punch in the pass code. The second issue is to do with the navigation bar. I have turned on the option of making it disappear when using apps but there are times that it just doesn't appear even if I swipe up. I have to then press the home button or swipe down from the notification panel for it to work. Both these issues happen two or three times a day and they're really starting to annoy me bec my phone was a dream to use up until now. Is anyone else experiencing this? Do you have a solution? Is an app/apps causing this??

amznano said:
I've been noticing this issue for the past 1.5 months or so. Probably from the last time I updated my phone. The fingerprint scanner doesn't work sometimes. I place my finger on it and there's nothing, not even the vibration that occurs when the finger isn't placed correctly. And neither does the screen turn on. I have to then use the iris scanner or punch in the pass code. The second issue is to do with the navigation bar. I have turned on the option of making it disappear when using apps but there are times that it just doesn't appear even if I swipe up. I have to then press the home button or swipe down from the notification panel for it to work. Both these issues happen two or three times a day and they're really starting to annoy me bec my phone was a dream to use up until now. Is anyone else experiencing this? Do you have a solution? Is an app/apps causing this??
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I have the same issues! A explanation would be great. A solution even better.

Nezzox said:
I have the same issues! A explanation would be great. A solution even better.
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I was having the same issue, it , it started after one of the last updates. A factory reset fixed the issue.
Sent from my SM-T350 using Tapatalk

Related

funny screen problem?

Hi everyone,
I'm experiencing a very weird problem, with my Trinity (actually a p3600i).
When I'm using my thumb or fingers to type on any SIP, sometimes the start button is pressed even though I'm no where near the start button!
I'm not sure if it's happened when NOT using SIP.
I've noticed that it only happens when using my thumb/fingers. If I use my nails to type the problem never happens. Same when using the stylus, no problems...
Anyone know what is going on here? It can be very annoying sometimes.
Thanks for reading!
OK I just made it happen when just in the today screen.
Doesn't just happen when using any SIP...
Happens when I'm tapping in the bottom left region of the screen in portrait mode.
you are not alone
have the same problem, occurs couple of times a day, and as you noticed when using fingers. we are not the only ones, many (really!) trininty users report the same problem. finally it may result in widely known problem related to flickering start menu button and irreactive touchscreen.
i noticed one more thing: when you disable sound for screen taps from sounds and notifications menu the erratic reactoin seems to go away, not completely, though because i still manage to cause false start menu activation by chaotic screen tapping in phone mode.
read this topic, sorry to disappoint you but imho this is our nearest future
http://forum.xda-developers.com/showthread.php?t=295043
looks like i will need to send it to them for repairs
and nothing ever returns back the same, when it goes to get repaired

Vibrarion issue

I am not sure if anyone else is facing this issue but my vibration on tap or keyboard is working terribly. So it will randomly stop vibrating when tapping any NAV button and or using my keyboard. This is on every ROM I have tried. I also tried wiping everything but still facing this issue. Any help?
Right thread lol
joeeboogz said:
Right thread lol
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Second time is a charm
Yep, same problem here. Vibration randomly stops working.
arvindch said:
Yep, same problem here. Vibration randomly stops working.
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Omg wild right?!
The odd thing is that it seems like a loose contact issue., since if I tap/slap the phone hard enough it starts working again immediately.
Also, vibration only stops temporarily for small ones like navbar, keyboard, and power button.
Phone call and camera open via power button cause longer vibrations which work fine and reset the problem.
Very odd. Very annoying.

Home button problem

I have a problem with my S8. After locking my phone it randomly vibrates and turns screen back on asking to unlock (enter passcode or scan fingerprint). Sometimes this happens right after locking and other times after 5 seconds when my phone is already placed on the table. When I unlock the phone there is no notification. I can't seem to find out whats causing this. This is not always (but most of the time) happening though, its really random.
Checked internet. Checked Reddit. No apps enabled in accessibility. Smart Alert disabled.
Its driving me nuts, please help out.
EDIT: When removing passcode the phone unlocks itself to the lockscreen. Just happened after 15 seconds when laying flat on the table. Should I leave my house??? haha
EDIT2: Seems like the homebutton is registering presses. When 'Unlock with homebutton' is on it go's straight to the homescreen when above happens and when its off it turns on and just shows lockscreen. Really strange..
Seems you got faulty unit, ask to return.
kornelius1982 said:
Seems you got faulty unit, ask to return.
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Don't think so because it only happens when the phone is locked. When the phone is unlocked it behaves normal..
Thanks for the suggestion though
Reflxxx said:
Don't think so because it only happens when the phone is locked. When the phone is unlocked it behaves normal..
Thanks for the suggestion though
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Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
kornelius1982 said:
Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
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I'm tryning to say that I don't think this is a hardware issue because than it would be all the time, must be software related but can't seem to find out whats causing this.
kornelius1982 said:
Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
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F*CK, I think I found it. I disabled AOD, with it enabled I don't seem to have this issue.. :/
S8 Unlock problem
Im having the same problem. I unlock using the pressure sensitive home button. After locking and unlocking 3 to 4 times the home button does not respond "only on the aod screen". Then suddenly it unlocks and when I lock the screen again the phone vibrates and unlocks the screen itself
Plz help me out
I'm having the same problem. Sensitivity changes randomly. Sometimes it doesn't seem to recognize presses and sometimes it recognizes them even when I'm not touching that area. All this happens when screen is locked. AOD disabled. Sensitivity to 2 (close to very sensitive)
I have the same issue .. AOD and the rest are off! Case was taken off also. What's going on !? I don't now what to do with this... ? Mayby the best option is to change it for iphone? ;((((
Having exactly the same, however samsung technician was unable to replicate it for a whole day and they sent it back to me without any repair... Swap is also not an option as samsung will test phone on their side anyway and in case it's "good" they will send back same unit.
Issue is really random and sometimes it doesn't occure for over an hour. Then it starts vibrating and waking up after touching screen in top or middle area couple of times (screen off, AOD off, no case, no screen protector), multiple vibrations after pressing "home" button or delayed vibration.
Other reports are on reddit (pm me for link) or different xda thread forum.xda-developers.com/galaxy-s8/help/hard-press-home-issue-t3597004/page4
Anyone able to record his issue to compare with others?
Same problem here....the hard press home button don't work sometimes and vibrate 3 or 4 time after press the button. I think is hardware problem, i have reflash the firmware with odin but no lock.
Inviato dal mio NX531J utilizzando Tapatalk
Samsung reflashed and calibrated screen on my S8 and its still the same.
Ollve said:
Samsung reflashed and calibrated screen on my S8 and its still the same.
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Did you send the phone to Samsung assistance? And does the same problem? [emoji21]
Inviato dal mio NX531J utilizzando Tapatalk
I went to Samsung Premium Service and left my S8 (Exynos one) for 2 working days.
Sometimes when I press home button it vibrates once or with significant delay and then when you touch screen anywhere else (top, middle, edges) it vibrates again and wakes screen up. It looks like it cannot register/release pressure sensor correctly. Since they were not able to replicate this error they decided not to touch hardware at all, therefore just reflashed it and calibrated.
I'm getting this 2 or 3 times this every 15min, but it's hard to record, because when I start recording it's already working properly... Have you managed to record your issue to compare with other users having similar symptoms?
The same problem with my phone....unfortunately i don't have any record of issue. I think is a touchscreen problem
Inviato dal mio NX531J utilizzando Tapatalk
My pressure sensitive home button has a mind of its own like it works or sometimes doesn't register as a press then sometimes when I try press harder or softer it goes mad and registers lots of presses. Sometimes it just works properly though. Should I return it quick or is it just normal if the screen has to be cleaned or something?
I have same problem, i owe factory unlocked s8 created for caucasus region. my home button makes me crazy, even now when i was writing this, just picked my s8, i pressed hard on home button, on the screen off (I've enabled always on display) and no kind of vibration, than touched back button and it vibrated. So sometimes it vibrates 3-4 times when i hard press only one time, sometimes it's giving me very late vibration, sometimes i also think that i get notification and nothing is there. yesterday it gave me two vibration, during facebook scroll. i'm a big fan of samsung but, this s8 has too many hidden problems, bugs and luggs.
isn't it possible guys that in the next software update it will be solved?
Same problem here. I think there is another thread with this issue btw?
It could very well be a widespread issue but a lot of people might not even be aware of it because not everybody's using hard press preferring other ways to unlock/wake the phone.
Same problem
th.android said:
Same problem here. I think there is another thread with this issue btw?
It could very well be a widespread issue but a lot of people might not even be aware of it because not everybody's using hard press preferring other ways to unlock/wake the phone.
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Me too ,its happend just wgen the phone is locked, when i hard press home button sometimes it gave me little vibration and when relased the correct vibration or other times it gave me 4 vibration.
It could be software broblem because when the phone is unlocked doesent happend and
too many people here have this problem
U won't find out when it will miss vibration or any other bug or lugg. I'm testing and testing, even i pushing home button half an hour without resting and there were no kind of bug. I think that, than when there is no too much free ram and also when phone is hot, also U have many apps minimized and u lock the screen. And at once u push hard on home button. It will fail vibration and if you observe during screen unlock, animation will stuck. It's opening bit-by-bit. Looks like very low FPS. So this 3d touch failure makes phone work luggy.
P.S. sometimes phone is cold, with much free ram and same happens((.
Also when phone is locked for long time. When you press hard on home button on screen off (with always on display) it will miss the first pushing.
Sometimes if it fails vibration, it continues doing this for minutes, even phone restart will not solve the problem.
There is something wrong. This phone has ram managment problem, there is something strange. This device is a real rocket but it isn't well optimized.
I hope Samsung will fix this bugs in the next software update, otherwise i think i will go to iOS. Just i need smooth animations, smooth app open/close, without stucking. Without luggy, without bugs.
Whith this problems this really fantastic devise is nothing.
P.S. i'm a big fan of samsung. Have had many iphone, and thinking to return there.
Sorry for my english.

Screen Wake On Calls

Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
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Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue

TMO: Incoming calls not waking screen and requiring unlocking before answering

Strange problem that comes and goes, but more often than not, the phone rings, screen doesn't turn on. I have to manually wake it and unlock with fingerprint before I'm presented with the answer/reject buttons. Also, it never shows the full screen answer screen, just the small notification window at the top of the screen. Not having any other issues with screen waking.
Completely stock 6t on T-mobile, btw.
Completely stock 6t on T-Mobile as well. I do not have this issue at all. By any chance, do you have an app opened when turning off the screen or are you on launcher/home screen? I've tried both but not able to reproduce your issue. Also, I presume you have rebooted the phone to see if it is a bug fixed by a reboot?
amg83 said:
Completely stock 6t on T-Mobile as well. I do not have this issue at all. By any chance, do you have an app opened when turning off the screen or are you on launcher/home screen? I've tried both but not able to reproduce your issue. Also, I presume you have rebooted the phone to see if it is a bug fixed by a reboot?
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I'd say most of the time it happens its on home screen with no app open when the screen shuts off. It does not seem to be affected by rebooting, but I haven't sat down and done repeated testing to confirm. Thanks for the input though.
This happens to me as well. although I do sometimes get the full screen notice.
Has anyone found a fix for this yet?
Zythos said:
Strange problem that comes and goes, but more often than not, the phone rings, screen doesn't turn on. I have to manually wake it and unlock with fingerprint before I'm presented with the answer/reject buttons. Also, it never shows the full screen answer screen, just the small notification window at the top of the screen. Not having any other issues with screen waking.
Completely stock 6t on T-mobile, btw.
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I am also facing this issue.

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