Strange problem that comes and goes, but more often than not, the phone rings, screen doesn't turn on. I have to manually wake it and unlock with fingerprint before I'm presented with the answer/reject buttons. Also, it never shows the full screen answer screen, just the small notification window at the top of the screen. Not having any other issues with screen waking.
Completely stock 6t on T-mobile, btw.
Completely stock 6t on T-Mobile as well. I do not have this issue at all. By any chance, do you have an app opened when turning off the screen or are you on launcher/home screen? I've tried both but not able to reproduce your issue. Also, I presume you have rebooted the phone to see if it is a bug fixed by a reboot?
amg83 said:
Completely stock 6t on T-Mobile as well. I do not have this issue at all. By any chance, do you have an app opened when turning off the screen or are you on launcher/home screen? I've tried both but not able to reproduce your issue. Also, I presume you have rebooted the phone to see if it is a bug fixed by a reboot?
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I'd say most of the time it happens its on home screen with no app open when the screen shuts off. It does not seem to be affected by rebooting, but I haven't sat down and done repeated testing to confirm. Thanks for the input though.
This happens to me as well. although I do sometimes get the full screen notice.
Has anyone found a fix for this yet?
Zythos said:
Strange problem that comes and goes, but more often than not, the phone rings, screen doesn't turn on. I have to manually wake it and unlock with fingerprint before I'm presented with the answer/reject buttons. Also, it never shows the full screen answer screen, just the small notification window at the top of the screen. Not having any other issues with screen waking.
Completely stock 6t on T-mobile, btw.
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I am also facing this issue.
Related
Hi,
I've loaded touchlockpro onto my phone to try and cure the proximity sensor intermittently not locking the screen during a call. This seems to work well.
One problem seems to be that intermittently I can't unlock the phone. I'm fine using the normal screen swipe- but occasional it sticks.
When it sticks the touchlockpro application icon (Clock and Batt) is highlighted white and never turn black allowing the unlock.
When it works fine the touchlockpro icon is white for a short while, then it turns black after a second, then I can unlock.
I don't seem to be able to use the touchlockpro keys (Vol Up, Vol Down) to unlock the phone.
Is this a Windows Mobile problem or app problem? Any ideas?
FYI- once it's stuck locked, I can only unlock by either taking the battery out or calling the phone.
Help.
I'd have to say this is a Windows issue since I've had it a few times and I don't have touchlockpro.
I'm guessing it's not too widespread or doesn't happen to most people that often as I don't recall seeing a post about it on here.
If you get it quite a lot then I suppose the software could be making the issue worse. Do you remember if you had this problem before installing it?
I think the issue was there before, but it's my wifes phone so I can't be 100% certain.
Seems like it gets stuck. is there any other way to lock/ unlock i.e. not using the screen slider
philtrick123 said:
I think the issue was there before, but it's my wifes phone so I can't be 100% certain.
Seems like it gets stuck. is there any other way to lock/ unlock i.e. not using the screen slider
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You can turn the slider off, using BsB Tweaks, but that obviously has it's own set of issues (switching the phone on by accident etc..)
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
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hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
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I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Hi there. I'm currently having an issue with my S7 edge where the lock screen won't turn off after some time. The screen does turn off when I'm using the phone normally from the main screen after some time passes but it's just the lock screen I have issues with.
Whenever I charge my phone or just hit the power button once to see notifications on the lock screen, it'll just stay like that until the same time the main screen timeout configured time passes (5 minutes) and this is getting annoying and somewhat draining a little bit more of my battery. Previously it was working fine and the lock screen would turn off after around 10 seconds or so.
Has anyone faced any similar issues with their phones? I haven't tried a factory reset yet but I'd want that to be a last resort.
Clear Background apps.
It happens when you left some games or apps by pressing home button but it keeps running. Hope they will fix this soon.
Have you tried pressing that little button on the right side of the phone? That usually helps.
Yeah...I already tried that with no luck. Even tried uninstalling some recent apps in case one of them was cause but it didn't work either. Any other suggestions?
The issue isn't with turning the phone screen off by pressing the power button, it's the lock screen itself not turning off after a few seconds when it usually does.
I'm having the same problem, had good lock installed thought that may have been the problem but after uninstalling that I'm still having the same problem with samsungs oem lock screen. I too would like an answer or fix for this. also to note, in developer options the stay awake is off and no apps running in the background.
I am having this problem now also. The screen will lock, but the display stays on but dimmed. I can tap the screen and it will get bright. Now I must click the side button every time I set my phone down or the screen will drain the battery.
I'm facing exactly the same issue. When the screen is locked, it stays on for the same time confirmed to when its unlocked. For example, 1 minute, instead of 10-15 seconds.
Any workaround discovered for this?
Did anyone find a solution to this problem?
I thought that I might've been the only one! This problem only appeared on my phone after the Nougat update, and it's extremely annoying as I rely on notifications waking the screen for my main messaging app.
joelnet said:
I am having this problem now also. The screen will lock, but the display stays on but dimmed. I can tap the screen and it will get bright. Now I must click the side button every time I set my phone down or the screen will drain the battery.
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Hello, I am having the same issue in my Redmi note 11 pro plus Phone. In my case The screen will lock but display stays on with dimmed light. Usually it is not visible during day, but in dark room its visible. And it stays the same way whole night. And battery is fully drained and phone is turned off. Is there a solution for this??
I can't find anything on this issue, but a friend of mine with S7 edge also has this problem, so it doesn't seem like I'm the only one.
1. This is not notification waking up screen, though I'd like to turn that off too.
2. This is not popup showing and disappearing.
This affects the following:
1. If you get a notification popup that stays around, such as from LINE.
2. If you have an ongoing phone call or facebook call or any app overlay that stays when the screen is off.
The screen turns on by itself. Continuously. You can turn the screen off by pressing power. The screen will turn back on immediately. This kills the battery.
No one else has this?
OCedHrt said:
I can't find anything on this issue, but a friend of mine with S7 edge also has this problem, so it doesn't seem like I'm the only one.
1. This is not notification waking up screen, though I'd like to turn that off too.
2. This is not popup showing and disappearing.
This affects the following:
1. If you get a notification popup that stays around, such as from LINE.
2. If you have an ongoing phone call or facebook call or any app overlay that stays when the screen is off.
The screen turns on by itself. Continuously. You can turn the screen off by pressing power. The screen will turn back on immediately. This kills the battery.
No one else has this?
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I don't have any such issue may be you should check settings.
I get messages on Facebook messenger it has a overlay but screen doesn't goes on.
Sent from my SM-G955F using Tapatalk
Hey everyone,
I got a nexus 2 days ago and I love the phone! But theres this annoying problem when the screen is off. When I come to turn it on by the power button it wont turn on at all I know the phone is running but whenever i press the button to turn the screen on it wont come on at all I have to keep pressing the power button numerous of times to get it working and I can feel the phone vibrating when i keep pressing the power button so I obviously know that the phone is working not shut down. Is there anyway to fix that because its quite annoying I got the phone just recently and there hasn't been any problems with it everything works great its just THAT problem I want to resolve.
Oh yeah this issue only occurs at random moments.
Thanks!
Try setting the fingerprint screen lock and see if scanning your fingerprint turns on the screen as a by pass. Not sure what could cause such issue hopefully just some faulty software.
Exodusche said:
Try setting the fingerprint screen lock and see if scanning your fingerprint turns on the screen as a by pass. Not sure what could cause such issue hopefully just some faulty software.
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I have fingerprint enabled, that doesn't work either.
have you by any chance disabled your nav bar? also what is the android version?
RØ35 said:
have you by any chance disabled your nav bar? also what is the android version?
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It turns out it was a display problem. I returned the device back to the people who i bought it from and waiting to get a replacement.