Has anyone ever fixed a speakergate v20 without sending it back to LG?
Exactly wtf is 'speakergate'
The problem with the V20 where the speaker was crackling and distorted and eventually blew out. I see a bunch of folks when the phone first came out that exchanged them under warranty. I know there was a firmware update for it, but not sure if there is a way to resolve the issue without sending the phone to LG.
I'm here right now for the same issue. I've tried rooting and flashing roms and no fix. SO I assumed it was a bad speaker and swapped them out. That also didn't fix the problem. I believe the device is defected and trying to figure out what to do in terms of replacing it.
I was looking into it because I purchased a V20 on eBay that was listed as flawless condition but suffered from the speaker problem. My research lead me to return it to the buyer as the only examples I could find of people fixing it was when they returned it to their carrier or LG for repair. There is a possibility that a logic board swap could fix it, but that's a $100+ part. If you go down this route because you have no other options, I would get a commitment from the seller that they will accept a return if the speaker issue returns and plan to have a working speaker to swap in as well.
Some additional information: Both of the phones I had were marked as hardware version 1.0. I believe that one of the firmware updates would stop the issue from happening, but it could not fix the phone once the problem started appearing. If you do get things working, please make sure that you're on the newest firmware version as soon as possible (for Verizon it's 17a currently, November 2017).
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My dear Wizard has broken. Again. In fact this would be the 5th time. But my supplier, 02, is breathing a breath of relief as I've just moved out of warranty and can't get it replaced again (ironically, the last send-in for repair was two weeks ago, which was in the warranty period.)
Anyway, the problem is this. The headset jack is borked. When headphones are plugged in, all the sound is horribly distorted - it sounds like I'm underwater. This is particularly pronounced for the speech part of the spectrum, leaving my music without lyrics!
This affects all headphones I use with it and isn't software as the speaker works fine. If I apply pressure to the jack pushing it up towards the screen, it can be made to sound ok. So I would guess it's a bad contact or some grime etc that's preventing a good electrical contact (the sound does feel like it's being put through a capacitance filter).
Any ideas how I can make it work again? If not, I'll have to go buy a bluetooth headset, but I'm a little skint right now..
No solution from me, but this might help. You can try checking with O2 regarding your current warranty as you have your phone just fixed 2 weeks ago. Some company will automatically renew the warranty period if the device is being fixed under warranty.
Good idea - but when I called up I asked about this to no avail. Turns out they don't provide a warranty on repair models. Arg.
you could try fixing it yourself, google for 'wizard service manual' there is a copy on another forum which you will have to register for, i don't know if there is one on this site
It might just come to that. I might just try blagging a repair - it seems a little out of order that they won't repair a defective phone they sent me somehow. Besides, if I have a phone that works, I can make calls and generate them revenue! But... if that fails, out come the screwdrivers.
Actually, the symptoms suggest to me that it's not broken per se, but rather dirty or similar. The distortion sounds like a capacitor which suggests the jack is being obstructed very close to the contact. Perhaps it needs a clean of a sort...
S*it the bed?
My phone has the same problem. But, i don't think an american carrier would be as understanding as a english carrier about modification, so you might have to do what i am going to do
1. Bribe someone at the T-Mobile store.
2. Bribe My Cousin at the Cingular Store
3. Check E-Bay for a cheep parts phone or a dummy who has a bad description for a phone.
Anyone else had this problem yet? Had mine since Oct. 4th
I didn't try to do a data wipe. Just took it to T-mobile for a replacement. Didn't want it to start working again because I had got a scratch on my phone anyways and it was a good opportunity to get a replacement.
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
tino888 said:
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
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My issue was the microphone on the phone. Did you not buy from T-mobile or other authorized outlet? Your phone should be within warranty.
Another thing to try would be a Data wipe/factory reset.
Another thing I noticed is that when I charge my phone there is an LED in the earpiece. My last G2's LED must have been defective.
Hi, what happen if you buy the phone from craiglist, how can I return ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Contact HTC about warranty service I guess. I don't understand why someone would sell the phone on craigslist when it is within the 14 day return policy for tmobile where you can get a full refund unless maybe it was stolen.
You can contact HTC here: http://www.htc.com/europe/CA_Hotline.aspx?region=NorthAmerica
I'm just speculating here, but it's based on past experience with flexible connectors like the one used to bridge the display portion to the body. I'm surprised to see the possible defect occurring so early in life of this handset, but the fact that the ribbon is forced to bend back 180 with a radius of less than 1mm when the display is open puts a LOT of stress on the thin conductors of the ribbon. The problem might have been precluded by HTC using carbon traces rather than typical metallic copper on this critical component. See for yourself by looking at your phone edgewise next time you flip it open. If we're lucky and enough handsets fail like this HTC MIGHT do something of a product recall. Incidentally, has anyone with a dead mic also experienced random screen garbage or erratic touch response? Again I point to the same design flaw.
Here's to hoping I'm dead wrong guys!
This problem just happened to me. With no apparent reason, the internal speaker stopped working. People can hear me, but I can´t hear anything.
Funny thing tho, if I activate the external speaker, it works. The problem is the internal speaker only.
Is it a known problem like the shoddy usb connector on some kaisers ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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dont say anything to tmobile about where you bought it from. there is a one year warranty the original date of purchase. at least there was with the motorola cliq that i got off craigslist. returned it for a fab'd one without scratches gonna do it one more time right before the year is up haha
My G2's mic has also stopped working, been looking around different websites for parts, but I can't seem to find it, u guys know anyone?
If I use it with the headphones/mic, it works fine, people hear me and all. If not, people can't hear me.
FWIW, I had this exact problem shortly before Christmas. the mic started by cutting out sometimes, then failing altogether. Using an external mic worked fine so it wasn't software, just the physical connection to the built in mic. I'm pretty sure that sivalley is right in his speculation that the issue is the flexible ribbon connector.
Fortunately for me my phone was under warranty and HTC arranged to pick it up etc.
Weirdly the day before they were due to pick it up, the whole screen stopped working. I could power up and feel the vibration etc, but the screen never came on. Again I think the common factor was the flexible ribbon.
When HTC repaired it it came with a long list of things they'd replaced to get it working again, so it may not be as simple as just replacing a ribbon connector.
I have no idea whether it's possible to source the parts, but it might be worth finding out how much HTC would charge to fix it if it's not under warranty (could still be a good deal)
So my awesome Venue Pro with an already sketchy battery is giving me trouble.
It has only happened lately. I'll turn on the phone from standby in order to, well, use the phone. But 95% of the time, the screen will within a split second go black, showing nothing on it. Funny thing is, every key works and illuminates and you can even interact with the touchscreen as I noticed it made sounds previously when I just started moving my finger along the screen, same with powering it back on when it likes to actually show what's on the screen and it'll be on a totally different app or screen itself.
Because I bought it on eBay, Dell, very ignorantly, is refusing to even deal with me in regards to warranty despite the phone being manufactured this year, so I'm hooped for sending it in at all for repairs.
If the touchscreen technically "works", then what could be the problem?
Thanks for your help, guys.
You might want to google something like "dell ownership transfer." Seems to me there was a way to transfer the original warranty term to another person. If you can get in contact with your ebay seller, he may be able to help you out.
Short of replacement, I say the first thing you should try is opening it up and making sure all the cables are connected internally.
http://forum.xda-developers.com/showthread.php?t=1297315
The next step will either be re-flashing the original stock 7.0.7004 rom in hopes that it's a software problem (unlikely if you ask me,) or ordering another DVP off ebay and swapping parts until you have diagnosed the problem.
That's the issue- My eBay dealer didn't actually buy the phone himself. He took them as a donation for his not-for-profit business so the proof of ownership is pretty much MIA.
I'm starting to believe the backlight is failing or something close to that. Possibly due to the slider being used? Not any more often than someone else would use it, though. I looked at the disassembly guide and it's something nearly impossible with my lack of tools or understanding.
I'm pretty much hooped then?
Wow, shady. I bet he took advantage of and offer like this and then just sold the phone for profit.
http://forums.techsoup.org/cs/commu...ected-with-donated-smartphones-from-dell.aspx
I can't think of any other ideas personally. Selling it off for parts seems to me like the best course. If you decide to do this, you should wipe your phone with a soft reset as you normally would when selling this phone (in settings > about > more > reset my phone.) If what you're experiencing is a software problem (which, again, I very much doubt) this might fix it. If not, your personal data is gone, and you're ready to sell it.
You may want to let the other forum members weigh in on this, but I don't think there's going to be an easy fix that doesn't involve disassembly.
I have attempted a reset + restore and whatnot, so most likely it would be a disassembly issue then.
The issue with me taking it apart would be that I'd probably do more damage that way lol.
The last week or so I'm having trouble with my top speaker or the left speaker. I don't know what happened to it, it just stopped working. I've tried different kernels and cleaning it with air. I hope it's not a hardware problem and something that is easily fixed. I was wondering if anyone else has heard or run into this problem with their device. If so I'd love any suggestions, thank you.
Have you tried returning to factory stock? Sounds like it's hardware related.
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
JoshuaMh said:
Have you tried returning to factory stock? Sounds like it's hardware related.
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No not yet....I'm trying to see if other's have had this problem and have had a fix other than return it or factory reset. I'll give it another week or so and try. Thanks for the reply.
maamdroid said:
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
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I really hope it's a software issue, I'm overseas and sending it back really isn't an option. Thank you for the reply, I hope your new one doesn't have the same problem.
top speaker not working
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
alidgh said:
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
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I had to return it and I got it back fixed...Doesn't sound good for your situation.
I really do love the 6P. Next time I will only be buying through Google though.
Top speaker not working
Hi. I'm having the exact same issue. I purchased a replacement speaker but didnt worked either. I can't return the phone and also I like it better than anything in the market. Any workaround on this please?
this is getting irritating. still not fixed
It's a hardware defect.... Replace the phone. No software is going to fix it
Str8gahbidge said:
this is getting irritating. still not fixed
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Mine had a load of dust in the main mic, required cleaning the bottom grille out. Might want to try that before sending it off.
just wanted to update incase anyone searches for this problem and finds this thread.
I ordrered a new nexus 6p 64 gb gold and it shipped with mmb build on it. I immediately flashed it straight to Nougat. I am happy to say that I do not have this issue any longer on my new device. This is definitely a hardware issue.
I am trying to work with Huawei support to send my device in, but their service is not great at all. Still waiting 2 days for my UPS label...and then 10-14 days before they can get it repaired/replaced. I suppose I will have 2 6p's (which is fine as I have a 4th line anyway).
Congrats