stuck on google account verification post-flash - Samsung Galaxy S8 Questions and Answers

I was flashing my S8 from AT&T to unlocked firmware. As far as I can tell the flash was a success because the phone booted up OK, EXCEPT upon startup I got the screen that said there was already a Google account loaded on my device. That was fine since it was my Google account. I logged in with my Google info and then it was going to verify by sending a text to my number, which I allowed. Then when it seemed like it was ready to move on a little info popup said that there was an unknown error and that I'd have to wait 24 hours to try again.
From googling, I see that this seems to be part of the factory reset protection, but why is it locking me out when it's my phone and my Google info is the right info? I even got an email to my Gmail address that welcomed me to my new Samsung Galaxy, so it's clear that Google accepted my credentials. I just can't seem to get past this part of set-up though.
Any help is appreciated. I feel sick with a $700 non-functional phone.

go to recovery and factory reset. should solve it

iqbal_sareem said:
go to recovery and factory reset. should solve it
Click to expand...
Click to collapse
I did that already and it still goes to the Google verification. I did wipe cache/factory reset just to cover all the bases. When I google this, I understand factory protection is in root so it's not affected by wiping cache. In the end, I don't necessarily need to circumvent the Google verification because it's not like it's a stolen phone. I just don't understand why I'm getting an unknown error from Google upon entering my credentials. Is that a Google error, does it means something is corrupt, etc.?

mhh84 said:
I did that already and it still goes to the Google verification. I did wipe cache/factory reset just to cover all the bases. When I google this, I understand factory protection is in root so it's not affected by wiping cache. In the end, I don't necessarily need to circumvent the Google verification because it's not like it's a stolen phone. I just don't understand why I'm getting an unknown error from Google upon entering my credentials. Is that a Google error, does it means something is corrupt, etc.?
Click to expand...
Click to collapse
If you recently changed your google password or verification steps this will happen. I have been bitten a few times from it, its pretty damn stupid to be locked out of your own device. Here's an article on it: https://www.androidcentral.com/what-do-if-youre-locked-out-your-phone-after-resetting-it/

kekistaneerefugee said:
If you recently changed your google password or verification steps this will happen. I have been bitten a few times from it, its pretty damn stupid to be locked out of your own device.
Click to expand...
Click to collapse
I haven't changed my password though. I feel so lost because usually in Googling you can find someone else who had this problem, but it seems like no one else did.
Here's the one thing that I must have done wrong as far as I can tell. Before I flashed I went into Samsung settings and deleted my Google accounts (I had 3 set up on the phone). Then I powered off the phone and flashed. The reason why I deleted them was because one of the things I read was that doing that will protect you from Google lock. Is it possible it did the opposite?? I've done flashing before with Nexus devices. This is my first Samsung. I was too afraid I'd screw it up and right now it feels like I did.

kekistaneerefugee said:
I have been bitten a few times from it, its pretty damn stupid to be locked out of your own device.
Click to expand...
Click to collapse
Seeing that an option on that link you posted was to call Google, maybe I'll just do that. If Google doesn't know, who does? :laugh: (fingers crossed) and thanks!

mhh84 said:
I haven't changed my password though. I feel so lost because usually in Googling you can find someone else who had this problem, but it seems like no one else did.
Here's the one thing that I must have done wrong as far as I can tell. Before I flashed I went into Samsung settings and deleted my Google accounts (I had 3 set up on the phone). Then I powered off the phone and flashed. The reason why I deleted them was because one of the things I read was that doing that will protect you from Google lock. Is it possible it did the opposite?? I've done flashing before with Nexus devices. This is my first Samsung. I was too afraid I'd screw it up and right now it feels like I did.
Click to expand...
Click to collapse
I buy and sell phones and have this happen to me at least once a week, the only way around it is to wait the 24 or 72 hours, it sucks. I just recently did an Xperia Compact and only had to go into the stock recovery to wipe caches and then it let me in but that isnt the norm!

kekistaneerefugee said:
I buy and sell phones and have this happen to me at least once a week, the only way around it is to wait the 24 or 72 hours, it sucks. I just recently did an Xperia Compact and only had to go into the stock recovery to wipe caches and then it let me in but that isnt the norm!
Click to expand...
Click to collapse
Ok. Well then this may be a silly question, but how do you know if you wait 24 or 72 hours? Try it after a day and if it still doesn't work, try again after 3 days?

mhh84 said:
Ok. Well then this may be a silly question, but how do you know if you wait 24 or 72 hours? Try it after a day and if it still doesn't work, try again after 3 days?
Click to expand...
Click to collapse
Lollipop is 72 hours, marshmallow+ is 24 hours.

mhh84 said:
Ok. Well then this may be a silly question, but how do you know if you wait 24 or 72 hours? Try it after a day and if it still doesn't work, try again after 3 days?
Click to expand...
Click to collapse
you could try to do that or contact google support or samsung and see what they can say about this.

update: no help from Google. They don't care since it's not their phone (i.e. pixel or nexus) because they said there's no support for Gmail and my Gmail works fine, it's the phone that's broken. Soooo.

If u have flashed using twrp, try flashing latest Gapps or a little older version. This used to do the trick for me back in nexus and oneplus days.

so just to close this loop, sadly nothing anyone here said really helped. I was almost ready to buy a FRP bypass solution on ebay. I tried my main Google account and it still didn't work. On a whim, I tried one of the other Google accounts I had used on the device and it worked! I'm not sure why Google would lock me out with one account, but accept another, but that's what happened.
So, I got back in on my phone just by trying every Google account. The 24 hour waiting period didn't seem to matter.

Related

Exchange Server Account causing reboot - Title Renamed

Not good... From the start, Radio Shack and Sprint Servers took almost 2 hrs to activate my phone and accept my Gift Card. After everything was all said and done, I was playing with the phone downloaded the updated however I didnt install it just yet.
I rebooted the phone, and now it is stuck in an endless reboot cycle... I get the Sprint logo which transitions into the 4G one and plays the little tone; Non-Stop.
All I did was tried popping in my Droid 16GB SD card and it started happening... on my way to RS now to replace. WTF ! ERRR
UPDATE: After further discussion it looks like the issue was with Exchange Server Accounts and Pin/Passwords. Continue reading the thread for more discussion
HTC is aware of the issue and will be addressing in a future update. For the time being there are two ways to bypass the reboot/restart endless cycle.
1) When creating a PIN/Password include at least one Alpha character in your password; i.e "dad1" "1223x" "bobby23", etc...
OR
2)
TripFlex said:
I FOUND A FIX TO EVERYONE'S ISSUE
Like the poster above me said, that is exactly the reason that this works.
Here's what you have to do to get exchange server hooked up normally and not have a constant reboot!
Follow these steps and you will not have any problems.
1.) Hard reset your phone (VOLUME DOWN + POWER with the phone off)
You will have to go down to "CLEAR DATA", it will ask you to confirm.
2.) Let the phone reboot, everything will be erased. Setup your exchange and google account.
WHEN YOU CHOOSE A PASSWORD, USE A NUMBER AND A LETTER
3.) Go to the market place and search for "No Lock". Download it. Install it. Run it.
4.) Press the middle button to make the phone no longer require a lock.
Voila! I just did this and it works perfect!
OP you might want to put this in the first thread you posted so other people know about it without having to go through all these pages.
Click to expand...
Click to collapse
Credit goes to Marc and Trip - Thanks guys.
That straight sucks yo...I didn't download the update at all. I hope your radio shack is better than mine. They had a total of 4 shipped to them, and they were all pre-ordered.
Damn it, and that's what I'm afraid of...
What's to do if this is the case at my RS. Also have you tried rebooting, and if its not too much trouble try tossing in another SD Card, then reboot
UPDATE: While typing this I was able to hard reset (Vol Up + power button)and it looks like its working... If I can duplicate the problem im gonna take it back, if not i'll keep it and keep a close eye for the next 30 days
Did you try pulling the battery?
Yup, tried pulling battery and everything...
I was able to duplicate the problem and its as followed;
Fresh EVO w/ 8GB Stock card.
Power Off using Off Button
Battery pull and insert Droid 16GB SD Card
Power On Via Button Causes restart
Only way to stop this from happening is a hard reset (Vol Up + Power Button)
What's weird is that when I do a hard reset with the 16gb droid sd card, the EVO starts up just fine and i am able to access my SD Card with all files without issues.
I'm gonna try doing the same procedures with the 8GB card to see if that causes the same problem - if so, it leads me to believe this is a permissions/mounting issue with the EVO that I'm assuming the bug/update fix takes care of. (I have still not yet installed the update in fear ROOT will not be accessible after the update)
Jason
UPDATE 1: Using the same instruction above, however going from the 16GB to 8GB the phone restarts fine with no reboot cycle.
UPDATE 2: Same instructions going from 8gb back to 16gb is now fine.... seems like the phone wanted to read the 16gb first - im confused *SCRATCHING HEAD*
I had the exact same issue with a brand new EVO that I accepted the OTA update (a Sprint rep confirmed that the update was specifically to address the SD card issue).
After the update installed and unit rebooted, it went into an endless cycle. I had to hard reset, and the device is in the process of Hands Free Activation. Will update when I have more info.
Mine is doing it with and without the memory card. F(@#& now i have to go back to the damn store! UGH!
It also started doing this after i did the upgrade.
khov,
I'm downloading the update each time I had to hard reset, however I am not installing it... Were you doing the same ?
OK GUYS, seems the issue at least for me was something with exchange server. After i connect to my exchange server it gives me this endless reboot.
here's how to fix it and start over. Press and hold VOLUME DOWN and POWER BUTTON until a screen comes up, at that screen select clear data
it will reset your phone to factory but that's better than a rebooting phone.
Trip !
You're a genius! It seems that after I initially did the hard reset, I didn't setup my exchange account. After I thought everything was all fine and dandy, I setup my exchange account started reading the replies and found Trip's findings...
Low and behold, without tampering with the SD Card, I rebooted (after i setup my exchange account) and now it has me in an endless reboot. FACK !
Anyone else please verify. Add Exchange account and restart...
It's the password that Exchange makes you set up.
Turn off "Require Password" on your Exchange ActiveSync Mailbox Policy under Client Access.
See my other post here.
jaypeezee said:
Trip !
You're a genius! It seems that after I initially did the hard reset, I didn't setup my exchange account. After I thought everything was all fine and dandy, I setup my exchange account started reading the replies and found Trip's findings...
Low and behold, without tampering with the SD Card, I rebooted (after i setup my exchange account) and now it has me in an endless reboot. FACK !
Anyone else please verify. Add Exchange account and restart...
Click to expand...
Click to collapse
Yeah i know and this is not going to work for me either unless they get a fix out ASAP i HAVE to use an exchange server. It's bad enough i have to enter a damn password everytime but now this...ugh!
Soupskin said:
It's the password that Exchange makes you set up.
Turn off "Require Password" on your Exchange ActiveSync Mailbox Policy under Client Access.
See my other post here.
Click to expand...
Click to collapse
That's not a possibility unless someone comes out with an app to bypass the password.
I work for a VERY LARGE company that runs our exchange server, i cannot edit those settings.
TripFlex said:
That's not a possibility unless someone comes out with an app to bypass the password.
I work for a VERY LARGE company that runs our exchange server, i cannot edit those settings.
Click to expand...
Click to collapse
Try using TouchDown then.
Soup.
Thanks for the suggestions but this should not be necessary ! WTF. Who should I be pissed off at, HTC or my IT department for requiring a password.
What's weird is when I had an iPhone, I was required to put a password. When I switched to the Droid, It never prompted me for one. Now that I've switched to the EVO, its asking me for one but casues these endless reboots.
Like Trip, I cannot ask my IT dept to remove the use of a lock code. I work for a City Government that shares lots of data sensitive material via email (I know, dumb right) and I NEED access to it.
jaypeezee said:
Soup.
Thanks for the suggestions but this should not be necessary ! WTF. Who should I be pissed off at, HTC or my IT department for requiring a password.
What's weird is when I had an iPhone, I was required to put a password. When I switched to the Droid, It never prompted me for one. Now that I've switched to the EVO, its asking me for one but casues these endless reboots.
Like Trip, I cannot ask my IT dept to remove the use of a lock code. I work for a City Government that shares lots of data sensitive material via email (I know, dumb right) and I NEED access to it.
Click to expand...
Click to collapse
Sprint or Google is to blame here. It's Sprint's build of 2.1 that has the problem. I talked to them today and they acknowledge the problem and say that the fix won't come until 2.2 is released.
Everyone needs to call Sprint and complain in order to have a fix pushed out sooner than the 2.2 release date.
In the meantime, someone give TouchDown a shot and let us know if that is a feasable workaround or not. I would but I've already turned the password policy off for my account on my Exchange server.
I made this happen to a demo unit I was playing with (while the rep at Radio Shack continued to try to activate my phone - took nearly 2 hours to complete).
I was playing with HTC Sense's "Scenes" feature. I believe I was switching scenes too quickly, it automatically rebooted itself, and as soon as it started up again and got to the lock screen, I tried to use it and it rebooted again. I allowed it to reboot, and instead of immediately trying to unlock the screen, I let it sit and fully load, and it worked properly.
I don't know what the issue is, but I have yet to experience it with my own Evo... yet.
Soupskin said:
Sprint or Google is to blame here. It's Sprint's build of 2.1 that has the problem. I talked to them today and they acknowledge the problem and say that the fix won't come until 2.2 is released.
Everyone needs to call Sprint and complain in order to have a fix pushed out sooner than the 2.2 release date.
In the meantime, someone give TouchDown a shot and let us know if that is a feasable workaround or not. I would but I've already turned the password policy off for my account on my Exchange server.
Click to expand...
Click to collapse
I did call Sprint! The lady was a complete dumbass, i told here "i know exactly what the problem is there's no need for me to go BACK to the store" ... she basically read off a computer telling me what to do
drove me nuts
TripFlex said:
I did call Sprint! The lady was a complete dumbass, i told here "i know exactly what the problem is there's no need for me to go BACK to the store" ... she basically read off a computer telling me what to do
drove me nuts
Click to expand...
Click to collapse
Wow.. suck.
I guess I got a rare one. The dude I talked to actually listened, put me on hold to speak with colleagues, and then confirmed and added my number to some list of affected people.
Hmm I just got off the phone with a Tech Support rep who sounded like he knew what he was talking about.
According to him, there are two UPDATES, an HTC system update (SD card issue) and a Firmware Update (fixes exchange issue)... he told me to go and manually check for updates - one of these should fix the issue ? does this sound legit /

Unsuccessful downloads from Market even after factory reset.

Yesterday I ran into 3 apps that were showing updates available, so I went to update and got a download unsuccessful message.
I uninstalled the apps and attempted to reinstall fresh from the market, same deal.
I waited at least an hour, tried again, same issue.
I did a NAND restore back a few days and had the same problem.
I did another NAND restore with the same backup after doing a WIPE, worked fine.
I ran into more odd-ball issues last night so I decided to do a wipe followed by a factory reset. Now I got all but 2 items installed - the other 2 items again are showing download unsuccessful after repeated attempts.
I've got 1.67 GB free for application storage, so I wouldn't think there is an issue there.
Sound like I have a hosed phone? I'm now past 14 days since I got it on release date - could I still go back to the store and expect that they would do a swap?
Any feedback is appreciated - I am sticking with this phone, just want to get any kinks knocked out of it!
Thanks!
if your device is rooted, maybe that's the reason... if I were you, i would try to return the device and let them know that it just wont download apps you want. They almost have to take it back.
It had been rooted at one point, but that has been removed.
I just called and spoke with the local retail store - 14 days is it. After that I have to go through customer care...
Guess I'll keep banging away at it and see what else I can figure out...
Damn - this is upsetting!
JWhipple said:
It had been rooted at one point, but that has been removed.
I just called and spoke with the local retail store - 14 days is it. After that I have to go through customer care...
Guess I'll keep banging away at it and see what else I can figure out...
Damn - this is upsetting!
Click to expand...
Click to collapse
good luck with that. there's nothing more frustrating than that. i wish they had quick fixes... like.. *download this and install to fix this issue* ya know? very simply stuff. smh
One last act of desperation and I think I fixed it....
I cleared the cache for the Market app and I was able to download the remaining apps.
WHEW

Problems downloading from the market

For the past 48 hours I have been having problems downloading anything from the UK market? Everything stops at 'Starting download'. It had been working fine until then and I uninstalled the few apps I had recently installed to see if that was the problem but no joy.
When I turned my phone on this morning it downloaded all the updates I had been trying to get yesterday so I assumed it was working. When I then tried to download some more updates the problem was there again. Any ideas why this is happening?
I am running Cronos 2.1.3
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
o thought it was jsut me. Although the problem fixed itself after a reboot, and is fine now.
Running VillainROM 10.3.
I thought it had somethign to do with my phones low storage.
Android Marketplace
Is anyone still having problems downloading today?
I've just got back Hero back after HTC fixed the screen so I'm looking to reinstall all my apps - however nothing will download at all. I've tried WiFi, 3G, rebooting the phone, switching airplane mode on/off, logging in & out of googletalk & also hard resetting.
Still all I get is "starting download" and nothing else.
I can't see of anything else to try.
clobber said:
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
Click to expand...
Click to collapse
Thanks. Seems to have worked. I found that I had to leave airplane mode on for a while before turning off. If I turn it off and then straight back on doesn't seem to work
This is now getting stranger and stranger.
I left the phone overnight and awoke to find that about half a dozen apps that I'd previously downloaded (they show in my download list but not currently installed as the phones been wiped) had actually downloaded and installed without any problems at all.
The other half dozen or so apps haven't downloaded yet. And the ones that I actually told it to download also haven't.
I've left the phone for another 6-7 hours this morning while I was out .... and still nothing has downloaded. I've got 2 things that say "starting download" and that's it.
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
clobber said:
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
Click to expand...
Click to collapse
I don't have Evernote. I also uninstalled apps I had recently downloaded.
As far as i know IT is a market Problem. Some have it, other Not. Two friends have the same problem, one with a g1 and the other with a legend. Google says it could take time till tomorrow.
Cheers
Sent from my HTC Hero using Tapatalk
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Turns out google have screwed up some (if not all) UK accounts with the switch to GMail.
The fix is simple. Change your account from @googlemail to @gmail, wait an hour (recommend 2) then factory reset your phone, sign into your google account (@gmail) and your good to go
You can change your account from @googlemail to @gmail in the GMail setting (On a desktop computer not a phone) The option is in tiny writing
Click to expand...
Click to collapse
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Neo Cortex said:
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Click to expand...
Click to collapse
I was having the market problem from Thursday to Sunday last week, changing my Google account to @gmail.com and doing a factory reset (I didn't read anything about the 2 hour wait, so skipped that step) fixed it for me. The other potential fixes I read about like opening GTalk, turning Airplane mode on and off did nothing for me.
I had the same problem. I tried wiping cache from recovery and applications menu. In the end I juts re-flashed after a Titanium backup which solved the issue. I was running VillainROM 12
I have changed my email from @googlemail to @gmail, done a factory reset and the market seems to be working. A PITA: thanks Google
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
clobber said:
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
Click to expand...
Click to collapse
Mine seem to have been transferred fine.
I had the same problem. Changing my email from [email protected] to [email protected] in google account settings fixed it.
Sent from my Hero using XDA App
By factory reset, do you mean a full wipe? So I'd have to install all my apps again?
Sorry for being a bit thick but if I'm going to do a wipe, may as well change the ROM again
Yup. Full wipe

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott
Dial *228 and update your PRL.
silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.
I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...
OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.
rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
Click to expand...
Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
Click to expand...
Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.
This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.
i turn airplane mode on then off... works for me
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

Interesting problem after rooting (solved)

I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
ocdetails said:
I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
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Click to collapse
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
PAGOT said:
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
Click to expand...
Click to collapse
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
ocdetails said:
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
Click to expand...
Click to collapse
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
PAGOT said:
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
Click to expand...
Click to collapse
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
ocdetails said:
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
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Click to collapse
I'm having the same problem. I deleted my account and recreated it. But auto-sync does not work. This has nothing to do with syncing. That works - but I have to sync manually. If I manually sync it from either the app or from the accounts option in settings it works fine. But it won't sync again. I deleted the account, restarted the phone and added the account again. Still doesn't work. If you root it and run into the same problem, please post again. I'll unroot too then.
I know this used to work at some point. I don't know when it stopped working. But it's not been working for days now.
mrm43 said:
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I don't recall. The root part worked fine. I was able to use several of my apps which require root access and they all worked fine for a couple days. It just seems really random that this would all stop working one day.
So here is the timeline.....
Monday 1/27/14 - phone arrives
Wednesday - Rooted
Friday evening - Strange sync issues
Saturday morning - restored to stock while keeping root (did not solve problem and now I cannot connect any google account)
Saturday afternoon - unrooted and restored device (solved problem and google account synced fine after)
That was all in the same week. I've only had the phone since last Monday. It is worth saying that my HTC G2 and my wife's HTC G2 didn't have any issues with google syncing during this time. Totally different products, but I really tried to find anything to link the problem to something systemic and not just a device issue.
I haven't rooted it again just yet. I need to do it before I go too nuts re-installing the apks on my machine anyway. I'll definitely post again if I have problems again, but I really want to believe it was just something left over from whatever bug plagued Google a couple weeks ago.

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