Pink tint around the outer edge of screen? - LG G6 Questions and Answers

I just recently bought an LG G6. Have charged a handful of times without issue. But on this one occasion, I awoke in the morning to find that the screen (around the outmost edge) has tinted purple, kind of like a boarder.
I am wondering if anyone else has run into this before, as I cant seem to find any other info on this. And if so, what would be my best option?
Thanks in advance for any responses.

There's already a thread about this.

Tried following this thread here
https://forum.xda-developers.com/g4/help/lg-g4-display-problem-gray-color-t3313643

DubstepCanada said:
I just recently bought an LG G6. Have charged a handful of times without issue. But on this one occasion, I awoke in the morning to find that the screen (around the outmost edge) has tinted purple, kind of like a boarder.
I am wondering if anyone else has run into this before, as I cant seem to find any other info on this. And if so, what would be my best option?
Thanks in advance for any responses.
Click to expand...
Click to collapse
Yeah I had the same thing on the very same night I bought my G6.
I put in for replacement the very next day and just got it back 2 days ago.
You should definitely get it replaced.
Sent from my LG-H870DS using XDA-Developers Legacy app

Related

Hardware fault

Hi all,
Wished that, for a first post in this forum, I would post something useful. But no, what I'm posting is probably the first user having a screen gone bad.
In the beginning, it happened when the battery went below around 50% and the brightness started going higher and higher to the point where the screen was completely white washed. Recently, the screen went to some kind of green colour taking over the whole screen (see pic attached).
The other phone functions work fine: sound, buttons, happtic feedback. Only the screen decided to die on me.
After multiple FW restores using different versions and only getting worse, I finally decided to call it a day and I will send it to Samsung Belgium for repair.
Hope that I just caught a bad one and that the Super AMOLED technology can survive time.
that is a weird problem, from the first description it sounded like if it got wet and it got damaged by the moisture trapped inside.
but it could simply be a defective screen.
when the screen is off, does it goes back to full BLACK?
or does it stays in that LCD like green/greyish colour?
Phone never went near water or humidity.
Yes, it goes to full black when off and the more it's off, the longer the screen hangs to its original "colours". Well, it used to but now it's worse.
Hi There,
I have problem with the i9000 screen too. Yesterday the screen brigtness suddenly gone up and the main problem is a lot of obvious color banding where things should gradient out smoothly. It looks like it is not having enough color depth, just like lowering your graphic card setting in Windows to 8 bit color or something.
Searching for stock ROM to flash back before I take it for replacement. Don't have much luck with the ROM so far.
Good luck with yours by the way.
Cheers,
It seems that you have the same symptoms that I have.
The only problem I'm having now is that the phone went back to normal after not using it for the last few days. Let's see how Samsung deals with this...
I've had a similar problem and sent it back for repair, as it became permanent after 2 weeks from the time I first noticed it.
Please look at my post here: http://forum.xda-developers.com/showpost.php?p=7652167&postcount=8
and see if it is similar to your issue.
It's now in samsung's lab or something, so in the coming days they should tell me what's the matter with it and how it should be fixed.
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
So I finally received my phone back from the repair shop and after glancing over the repair report, I came to the conclusion that I had lost the first fight with warranty claims: they did a firmware upgrade !! They upgraded my "old" firmware to a mind-blowing future one: JM2 !!!
After two days, the phone decided to act up again showing the same symptoms as before. In order not to loose the second fight, I decided to go there myself instead of sending it through mail. Being a 45 minutes car hike, I decided first to make sure that the phone was indeed showing the problems initially reported. After some minutes playing with it in front of the desk clerk, he finally admitted that it had to be a hardware problem.
So now the waiting game begins...In the meanwhile, I'm using a Nokia E71 which, while competent enough for my basic needs, it is NOT a Galaxy S. Crap !
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
glad to hear everything checked out correctly, I presume everything fell under your warranty?, i got the same outlines around the circle but they are very very faint as I can only see them when i hold the device in direct sunlight at a certain angle so I suppose you're not the only one.
When you say LCD screen are you merely making a mistake or did they actually replace your AMOLED screen with an LCD?
If they actually did that, it doesn't seem like a very good deal...
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sent from my GT-I9000M using XDA App
Just took the Dutch description on the repair report. To my knowledge, Galaxy S phones only come with AMOLED screens.
dragonii said:
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
Click to expand...
Click to collapse
They sent me a new one instead...

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
Click to expand...
Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.
jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
Click to expand...
Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.
lol it's funny
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Click to expand...
Click to collapse
So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.
ams84 said:
lol it's funny
Click to expand...
Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.
imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.
Only thing to do is send it in?
this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
topambire said:
Am I lucky? My one has no problem.
Click to expand...
Click to collapse
Give me 10 minutes with your phone and I'll find you one.
topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
Click to expand...
Click to collapse
Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.
I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.
I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.
Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.
Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.
No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.
I can't see anything like this on my phone...
How can I see/make it:-??

Screen Burn-In

Wow. I didn't notice until today but the status bar icons and time are showing signs of screen burn-in. I didn't even know this was possible with LCD screens. I can clearly see them with a dark blue full screen wallpaper. This is absolutely horrible.
Check yours too, people!
Sent from my LG-H815 using Tapatalk
I tested with a blue screen. Phone is 4 months old. I don't have any burn-in screen problem.
Ive noticed it few months ago, and ive never used brightness more than 50%..
Here some pics i took (doesnt work with screenshots)
montusk said:
Here some pics i took (doesnt work with screenshots)
Click to expand...
Click to collapse
Not many believe so, but there's no problem getting burn-in on LCD. It's harder than OLED of course. Just look at the commercial LCD screens all over town and you'll see a lot of burn-in's...
The thing im baffeled over is that you managed to get burn-in on your phone. That means you have your screen on A LOT...
Cloudstrife said:
Not many believe so, but there's no problem getting burn-in on LCD. It's harder than OLED of course. Just look at the commercial LCD screens all over town and you'll see a lot of burn-in's...
The thing im baffeled over is that you managed to get burn-in on your phone. That means you have your screen on A LOT...
Click to expand...
Click to collapse
OP said he didn't know it was possible on lcd, not me.
And yeah i have screen on a lot :sly:
Same here man i was wondering it was only for me i have it on gray walpaper or so
Sent from my LG-H815 using Tapatalk
its display problem guys i had it 2 months ago..i showed it in service center nd got screen replacement since i had warranty.. u guys should do same if u have warranty and make sure to show them those pictures cause that problem doesn't always appear on screen.. sometimes it disappear..
Yeah, it's been ten hours guys. My phone's screen has been off for 9.5+ hours during this whole time. I can still see it.
It's also easy to spot when I pull the notification shade down. That's just... Horrible. I bought mine online so sending it for a replacement is out of the question. I can't live without a smartphone for a couple of weeks (minimum time with such grievances).
Sent from my LG-H815 using Tapatalk
AFAIK lcd's don't truly get burn in but they persistence which should eventually fade. I'd imagine a defective screen is something acompletely different though.
It's usually ghosting on LCD. It should be reversible. Maybe play some movies or something.
This is kind of concerning and sad to hear. I traded my Nexus 6 for a G4 because I didn't want to deal with burn-in anymore (Moto X 2013 user). I hope I don't ever run into that problem or that the warranty covers it.
Same problem here... I just bought my G4 3 months ago...
i had sadly the same problem and made a tread http://forum.xda-developers.com/g4/help/screenburn-t3152109/post63428991#post63428991
Solved just by sending it back 2 my provider
(i had the device for 2 a 3 weeks) so i got i new one
Got to say, I've had my G4 since May 2015 and have no screen problems.
Just picked up a used LG G4 off Craigslist yesterday, guy had it for a month and was proven from Sprint themselves. Have been noticing screen burn or whatever you want to call it. Can notice it when you pull the notification panel down, and you can see a red tint.
This sucks lol! I'm trying to screen-burn tool off the playstore and will try it for the full 8 hours it says tonight and report back.
Bought my G4 June 05 of 2015. Keep the brightness at a steady 80%. No sign of burn in at all.
It bootlooped to Hell but no burn in.
SAME HERE!!!
It is possible with LCD though , I have SOny Xperia z2 before , but it never have such issue , so when i got my g4 and got this issue at first i thought it was a defective unit. So , i replace a panel under warranty , but then the problem appears again then i realized its the quality of the panel lg used. Lg need to fixed their panel really seriously as it happened since G3 .Now with the LG G5 having the always-on features i believe that the problem would be more serious as with 30 minutes non-stop screen on time with current G4 already appeared such issue, imagine always-on for G5.......
If you turn the phone off can you still see anything? If so it's definitely burn in or something like it. This is news to me, I thought LCDs were immune.
I got sensitive touchscreen problem, ghost touches, burn-in and now bootloop. Now to sent it repair, buy a new smartphone to wait it come back, get it back, see it's still not totally fixed, send it back again. This phone is **** ?

What went wrong with my Nexus 6p?

Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
tech_head said:
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
Click to expand...
Click to collapse
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
ozo012 said:
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
Click to expand...
Click to collapse
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Eric214 said:
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Click to expand...
Click to collapse
Bought it for $400 in Jan 2016 when it was 3-4 months old since someone didn't know how to bypass the Google Factory reset lock. Most other 128GB were going for $650+ at the time. Ebay/ Swappa would have ended up in the same place regardless. I don't blame Ebay for this experience but I have not bought many phones from them regardless. At least 6+ purchases on Swappa and all have been great. Taking to my local repair guy who I trust very much who quoted me for $195 to do the work and replace the board which is worth it to me.
5.1 said:
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
Click to expand...
Click to collapse
This ironically has been in a Supcase Unicorn Beetle case since day 1. I am guessing that the phone being on the larger side of my front right pocket definitely has pressure put on it which likely caused this.

LG V20 Screen retention

Hello, just thought I would post here about my V20. I bought my V20 on the night of November 10, and loved using it ever since. It replaced my Droid Turbo 2, which was a meh phone for me. Up until last week, I had no issues whatsoever with the V20, at all. Then, last week I could tell there looked to be some thick orange lines on the left and right sude of the phone, from top to bottom. I thought it was probably nothung, so I ignored it. The next day it was gone, until that night, and it was back again, and the line on each side were thicker than before. I now knew that this probably was an issue, but still ignored it. Over the next few days, it got worse, when the top status bar started showing the PM and time in the same place, when the clock wasn't showing, notifications were on the screen when they shouldn't be, and even the second screen started getting my signature burned into the display (though it wasn't burned, since it goes away after a while.) The button bar on the bottom of the screen will burn in as well, as it has started to a couple days ago. Anyone else experiencing this? Have any tips? Thanks
JJOSH31 said:
Hello, just thought I would post here about my V20. I bought my V20 on the night of November 10, and loved using it ever since. It replaced my Droid Turbo 2, which was a meh phone for me. Up until last week, I had no issues whatsoever with the V20, at all. Then, last week I could tell there looked to be some thick orange lines on the left and right sude of the phone, from top to bottom. I thought it was probably nothung, so I ignored it. The next day it was gone, until that night, and it was back again, and the line on each side were thicker than before. I now knew that this probably was an issue, but still ignored it. Over the next few days, it got worse, when the top status bar started showing the PM and time in the same place, when the clock wasn't showing, notifications were on the screen when they shouldn't be, and even the second screen started getting my signature burned into the display (though it wasn't burned, since it goes away after a while.) The button bar on the bottom of the screen will burn in as well, as it has started to a couple days ago. Anyone else experiencing this? Have any tips? Thanks
Click to expand...
Click to collapse
Its a known issue of LG phones. There is some apps available like Twilight but nothing helps. Only way is replace ur LCD. But it will come again after some months of usage..
Rajeev said:
Its a known issue of LG phones. There is some apps available like Twilight but nothing helps. Only way is replace ur LCD. But it will come again after some months of usage..
Click to expand...
Click to collapse
Darn, thanks for the help. I will probably take it in for warranty though, otherwise if it happens again, I will replace the screen like you said.
JJOSH31 said:
Darn, thanks for the help. I will probably take it in for warranty though, otherwise if it happens again, I will replace the screen like you said.
Click to expand...
Click to collapse
Good. Now i am using Twilight pro apk. Dont know what happened but since 2 days my Rentation is not there
Rajeev said:
Good. Now i am using Twilight pro apk. Dont know what happened but since 2 days my Rentation is not there
Click to expand...
Click to collapse
Awesome, I hope that keeps working! I might try it as well, I just need to figure it out.
JJOSH31 said:
Awesome, I hope that keeps working! I might try it as well, I just need to figure it out.
Click to expand...
Click to collapse
Here is my settings..
Keep this settings for one day. Then see bro
Rajeev said:
Here is my settings..
Keep this settings for one day. Then see bro
Click to expand...
Click to collapse
Awesome, thank you very much. I will put it on tomorrow morning
So, how is screen retention going?
I start noticing it in my 3 months old phone. It's not new for me since I had the LG G4.
Enviado desde mi LG-H990 mediante Tapatalk

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