Hello All,
This is my first time to XDA and im hoping i am able to find a solution to a very frustrating problem!
I just recently bought a LG G2 (LG-D802) in the UAE. It is running the android 4.2.2
Now, everything on the phone works absolutely perfect, except, VIDEO CALLING through softwares! I tried connecting via skype - messaging works fine, however, when i try establishing a video call - the app either restarts, i get a message saying that call failed, or i get a notification showing that the person i was calling, is calling me which is NOT TRUE.
There is not problem with the app as i have tested this on the S4 to the Iphone 5 and works perfectly well. S4 to S4 too.
Secondly, i am unable to establish video calling on hangours as well
Everytime i try to connect - its connection timed out, please check your network.
I have tried this over wifi and 4G.
The phone is a beast but its sad that this does not work.
Anyone else facing the same problem? Solutions?
Thanks for all the help!
I've tried to send a file from the LG G2 to the Galaxy S4, however it doesn't. There is no such wifi direct option in the share menu, only the SmartShare Beam and it doesn't find the other device.
Sending between two S4 works perfectly though. Is each manufacturer implementing a different version of wifi direct or is LG's fault?
Okay I'm in the UK and I've got a VS995 which does not seem to be able to connect to HSPA+ or LTE (Can get 3g, makes calls, texts and internet) or at least all it's displaying in the status bar is 'H'. A problem I'm trying to get to the bottom of even though I've done my homework and on paper it definitely should all work fine. I'm not sure what to think but it might be a problem with the modem drivers with the Nougat ROM from Verizon, or something wrong with the antennae as I've tried all sorts of settings which work fine with all my other devices. I'm also aware Verizon has rolled out globally a long awaited update bringing Oreo to the phone.
I'm thinking that if I can update the phone it might resolve my issues but trying to do this via the phone itself is futile and all it tells me is I'm on the latest version, other people in the UK with this exact phone have been offered the Oreo update. Now I've downloaded the VZW utility application and LG Bridge along with LG usb drivers to my Win10 PC. But I still can't get a connection or it seems to connect and immediately disconnects after I tick a box concerning some legal documents. I did see in device mgr the LG usb drivers but after a reboot they seem to have disappeared!
So either the LG software is pance or I'm not doing things right. So here goes I'm here to ask you knowledgeable folk how do I get my hands on the Oreo update and what software/drivers should I install to update my phone from the PC? I was going to go down the route of a custom ROM but I'm going to give this official Oreo update a shot.
Hi,
Thank you for answering. Yes, I'm on vodafone (75% compatible) but I've also tried a Giffgaff sim (O2 Uk, 100% compatible) and though I'm getting LTE on all my other devices I'm only getting up to 'H' on the VS995.
I will certainly look into flashing Nougat Kdz with LGUP if you think it might sort out my issues with this phone. No idea how to do this yet but looks like there is plenty of help online. Thanks again
I have done it with this https://forum.xda-developers.com/v20/how-to/vs995-ota-20a-bin-direct-link-verizon-t3846320
Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
cas8180 said:
Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
Click to expand...
Click to collapse
You need to be AT&T customer to receive AT&T OTA updates on AT&T branded devices.
Sent via open market LG US998 V30/V30+
I have TracFone sim in mine
I Updated to last version ota and I use TracFone byop att compatible sim card in my att lg v35... My last lg an LgG6 was a Verizon phone and I did not have Verizon either and always did ota updates... The latest is Feb security update...
tryst10 said:
I Updated to last version ota and I use TracFone byop att compatible sim card in my att lg v35... My last lg an LgG6 was a Verizon phone and I did not have Verizon either and always did ota updates... The latest is Feb security update...
Click to expand...
Click to collapse
Thank you tryst thats what I was looking for. Worst case scenario finding a mvno that allows you to register on att so you can successfully got the updates.
ChazzMatt said:
You need to be AT&T customer to receive AT&T OTA updates on AT&T branded devices.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
ericmartin152 said:
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
Click to expand...
Click to collapse
OK, you're the exception.
I still stand behind what I said. I've seen it too many times. The guy I replied to could not get an update even with Cricket SIM, and Cricket is OWNED by AT&T.
Sent via open market LG US998 V30/V30+
cas8180 said:
Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
Click to expand...
Click to collapse
Go to the LG support page for your phone. You can download the update from there.
ericmartin152 said:
Go to the LG support page for your phone. You can download the update from there.
Click to expand...
Click to collapse
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
LG Software
ChazzMatt said:
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Go to the LG website and find your model of phone. Click on the Support Tab to the right. Then click on View Product Support. Scroll down to Software and Firmware, then to Help Library. Click on Software Update to see all of the updates that have been made and what they were for. You will need to use LG Bridge on your PC to update your phone if you did not receive it via OTA.
ChazzMatt said:
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
ericmartin152 said:
Go to the LG website and find your model of phone. Click on the Support Tab to the right. Then click on View Product Support. Scroll down to Software and Firmware, then to Help Library. Click on Software Update to see all of the updates that have been made and what they were for. You will need to use LG Bridge on your PC to update your phone if you did not receive it via OTA.
Click to expand...
Click to collapse
No, that's generic instructions for every carrier EXCEPT AT&T. You'll never get AT&T LG firmware that way. They only do FOTA.
AT&T doesn't allow KDZ via LG Bridge. If they did, there would be public AT&T KDZ available, as I've snagged other LG KDZ that way and even provided the LG Bridge Server DOWNLOAD URL links for people to download themselves, if they don't want to use my KDZ...
Sprint also doesn't allow LG Bridge downloads or public KDZ release for the same reason. Sprint doesn't sell the V35, but they sell other LG flagship phones.
Sent via open market LG US998 V30/V30+
ericmartin152 said:
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
Click to expand...
Click to collapse
I just got a red pocket sim. Any suggestions? Been trying all day and I can't get it to push me out and update.
Hello new to the v35 forums but I receive updates just fine. I'm using an unlocked at&t version of the phone running on straight talk, although straight talk uses AT&T towers which probably doesn't hurt lol
cas8180 said:
I just got a red pocket sim. Any suggestions? Been trying all day and I can't get it to push me out and update.
Click to expand...
Click to collapse
Make sure you have the APN setup exactly like Red Pockets instructions. Restart the phone after you do that, then make sure you have the 4G LTE indicator on the status bar.
ericmartin152 said:
Make sure you have the APN setup exactly like Red Pockets instructions. Restart the phone after you do that, then make sure you have the 4G LTE indicator on the status bar.
Click to expand...
Click to collapse
Did all of that still no update. Jumped on WiFi check again still no update. I also set my date forward day after day for about 10 days trying to force the phone to contact the appropriate servers to get the update. Still nothing. And yes I have 4g LTE and full service.
Any other ideas?
ericmartin152 said:
Go to the LG support page for your phone. You can download the update from there.
Click to expand...
Click to collapse
I tried this as well and no you can not. The site redirected you to lg bridge. The windows software recognizes my phone. however whenever I do an update check it always errors out and says please try again.
cas8180 said:
Did all of that still no update. Jumped on WiFi check again still no update. I also set my date forward day after day for about 10 days trying to force the phone to contact the appropriate servers to get the update. Still nothing. And yes I have 4g LTE and full service.
Any other ideas?
Click to expand...
Click to collapse
Are you sure that your phone is due an update? What model do you have? I have a V35. Current security patch is dated Feb. 1. Software version is V350AWM12e.
ericmartin152 said:
Are you sure that your phone is due an update? What model do you have? I have a V35. Current security patch is dated Feb. 1. Software version is V350AWM12e.
Click to expand...
Click to collapse
Yes! I confirmed it on att website.
My apn settings
cas8180 said:
I tried this as well and no you can not. The site* redirected you to lg bridge. The windows software recognizes my phone. however whenever I do an update check it always errors out and says please try again.
Click to expand...
Click to collapse
Right. You can not. AT&T only does FOTA. You will never get AT&T LG firmware via LG Bridge nor from any official LG website.
AT&T does not release KDZ nor allow it to be released by LG.
Ok this is for the nay Sayers and people in doubt. So it turns out I actually have an at&t store in the plaza that I work in. My plaza is huge and the store is somewhat hidden so I simply didn't see it. Anyways I was getting ready to take my phone into the store to see if they could update it. But for the hell of it, I connected it to my work wifi and still using the red pocket sim, bumped the date time up by 5 days and did software update check. Boom! Updates started coming down. So what this tells me is that there could be something about geo location or even what cell tower your phone is connected too that it's checking for updates against. Lesson learned here I did not have a at&t account. I indirectly had an at&t through mvno reseller redpocket and was in fact able to get an OTA update from att.
I bought a used ATT LG G6 on Ebay to replace the LG G6 my husband is using. The only thing is, it's still on android 7, Nougat. My husband's current LG G6 is on Pie, and I would like to upgrade the new one to that, but OTA update says it is current and no update available. I tried to use LG Bridge and it says it can't check the software version. I found some instructions to use LG UP but it was something about using CDMA software and I know that won't work. I haven't found anything yet for GSM, so maybe I'm not looking in the right place. I'm hoping someone here can point me in the right direction. I guess we could leave it on nougat but there's some apps he uses that won't work on that software. I'm also leery about it being unsafe without some newer security patches.
TIA for anyone who can help me.
jolycu said:
I bought a used ATT LG G6 on Ebay to replace the LG G6 my husband is using. The only thing is, it's still on android 7, Nougat. My husband's current LG G6 is on Pie, and I would like to upgrade the new one to that, but OTA update says it is current and no update available. I tried to use LG Bridge and it says it can't check the software version. I found some instructions to use LG UP but it was something about using CDMA software and I know that won't work. I haven't found anything yet for GSM, so maybe I'm not looking in the right place. I'm hoping someone here can point me in the right direction. I guess we could leave it on nougat but there's some apps he uses that won't work on that software. I'm also leery about it being unsafe without some newer security patches.
TIA for anyone who can help me.
Click to expand...
Click to collapse
To get the update, you need an active att sim, borrow one, then update. If it tells you to wait 24hrs or something like that, then change the date forward in the settings.
James101 said:
To get the update, you need an active att sim, borrow one, then update. If it tells you to wait 24hrs or something like that, then change the date forward in the settings.
Click to expand...
Click to collapse
Thanks James101. I tried it with an ATT prepaid sim and it wouldn't. work. It just says "your device is up-to-date."