H990DS 5ghzs Channels - LG V20 Questions & Answers

Hi all,
Yesterday I got 2 H990DS and I found that not 5ghzs wifi were viewable. After reviewing a couple of trends like this one: https://forum.xda-developers.com/v20/help/how-to-enable-5ghz-wifi-h990ds-t3579254 i found that some user experienced same issues but no really root cause was determined. So after digging a little bit i found it. It looks like this phone is intended to be only for China (not global or international as claimed) and as per wikipedia https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_.28802.11a.2Fh.2Fj.2Fn.2Fac.29 only channels from 36 to 64 are the only approved.
Being this the proved cause, anyone has any idea how to override this? At this point the only solution for me was to change the router wifi channels to any of those within range.
Thanks!

Is wired... I bought a f800l and also it doesnt support 5g wifi... Is ridiculous.... But after i rooted and flashed a custom rom... The problem is gone. So i can confirm is not hardware issue.

Southmad said:
Hi all,
Yesterday I got 2 H990DS and I found that not 5ghzs wifi were viewable. After reviewing a couple of trends like this one: https://forum.xda-developers.com/v20/help/how-to-enable-5ghz-wifi-h990ds-t3579254 i found that some user experienced same issues but no really root cause was determined. So after digging a little bit i found it. It looks like this phone is intended to be only for China (not global or international as claimed) and as per wikipedia https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_.28802.11a.2Fh.2Fj.2Fn.2Fac.29 only channels from 36 to 64 are the only approved.
Being this the proved cause, anyone has any idea how to override this? At this point the only solution for me was to change the router wifi channels to any of those within range.
Thanks!
Click to expand...
Click to collapse
UPDATE:
I have no idea what happened but all of the sudden higher ranges showed up! Perhaps using a new SIM Card unblocked it?

Indeed this could be true... When i tested out my phone i dont have sim inserted yet
Lg phone are so weird... You have to reset the brightness everytime you rebooted if without sim...

Related

[Q] Tab 4 7.0 forgets wifi

After an hour on the device it simply forgets it's connected. Even if I'm watching a movie it will stop aND say no connection. I've returned it once so I think it is software vs hardware. Anyone else?
Goofy
I had a 7.0 for a week and not one had problems
Sent from my HTC One_M8
Yeah mine does that also, not my fave, but I just turn the wifi off and then back on again. Sometimes it only stays on the wifi for 10 minutes! Hope there is a fix at some point.
Sent from my SM-T230NU using XDA Free mobile app
Seems like a Samsung issue....
Looks like all along the Galaxy lineup there are wifi issues.
I tried everything, preventing wifi from sleeping, using wifi fixer, nothing seems to work.
Sometimes my wifi will stay connected, the upload will work, but I get no download.
Rebooting wifi on quick toggle seems to only do the trick.
Have you all updated the software?
Sent from my HTC One_M8
smknutson said:
Have you all updated the software?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, I updated to the latest software the moment I received the tab
Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8
smknutson said:
Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, seems to do it more often with a 5Ghz connection than 2.4 though.
None of my other 5Ghz devices (3 iPhones and an iPad) drop wifi.
Signal is on clearest channel available.
Pretty much isolated everything outside of this tablet.
I'm pretty techy with my home networking, so I'm at a loss with this one.
Yes, it has been updated and yes it has occurred on my home wifi, my work wifi, my doctor's office wifi, and unfortunately the hospital's wifi. All with the same outcome! My S5 doesn't do it nor did my S4 running Kit Kat.
So, still no fixes for this! As a previous poster now it is getting where if I'm playing a game it will drop after 10 minutes! I have power save off everything. While hitting the WIFI on off button works it is highly annoying! I want my WIFI all the time not when my tablet thinks I should!
Goofy
Think I have a solution http://tinyurl.com/nfbgxds
Hope 5th is will help out so far so good for me!
I just got this tab 4 7 inch last week and I am having the same problem with connections showing connected but not having any data transfer. The steps in the above link did not help for me.
I have updated to the latest firmware posted on sammobile, both the Canada version and the nook (BNN) version. Neither have made a difference.
I have found another thread in thisnforrum for this same problem, and there wasn't any solution there either.
I did find wha I think might be solution but haven't proofed it yet. in the build prop there was two "ro.carrier" lines. I think there is only supposed to be one, so I commented out one.
Original Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.
Same issue here. Sometimes I have to cycle the WiFi every webpage!
Both of the above solutions didn't work for me, unfortunately.
Edit: Okay, I may have found the issue, at least for me. Turns out, the tablet was auto-assigning the same IP as my RasPi. After setting a static IP, everything looks okay from here. Hope this helps!
Changing to static IP did nothing, I was having to reset wifi on the tab every time I turned on the screen.
I even had wifi fixer constantly running.
Finally updated to NJ3 and everything is working properly.
Looks like it's a FW issue.
correction-
mrmazak said:
Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.
Click to expand...
Click to collapse
It should be one line:
ro.carrier=wifi-only
Script can be added however by attacting to the rom on the correct line parameters and scripting for digital on board configuration (no smart card) QMAL gsm, gprs, 3g, 4g, even lte or 5g, or 6g, no sim card required researve slot for world phone, or dual networking. The problem is each phone has to be separately programmed so cell companiesnhave walked away from needing higher qualified employees by switching to smart cards. Cost way less and employes way less people and note, your phone didnt cost you a penny less. I been doing cell phone tweaking since the motorolla brick was cool. Currently I used Samsung Galaxy Note 8010 64-bit 32 gig converted to XAC (its the industry's mobile payment recieveing device you see at bars, its made from the model previous mentioned)[to-wit-it says on their site not to tell anyone about]-or else- build then added Debian, Jessie. Then switched the imei to XAC, installed the telephony.manager.is_network_roaming=true along with the prpper scripting for the support and am hooked up to Sask-Tell. Once I got it connected and registered so it had a sign in address with the system i swutched the imei to all 000000000000's now they dont even send me a bill. But it works. The guy at the phone company couldnt even tell me where i was calling him from and he said my phone was disconnected while I was on the phone with him from the disconnected number. lmfao have a good day.

[Q] Mobile data problem

I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?
Mate i have exact same problem
I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk
I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks
Also experiencing this with Tmobile UK.
Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.
I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy
Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.
Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon
I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.
Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
I think they're not available yet, at least on lollipop...
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.
Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?
All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?
Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!

Please help with slow carrier data connection

Hello Guys!
my mature language isnt English so pleeease be patient!
I bought 25 days ago a Galaxy s6 edge+ (G928F) and i sold my Note4.
i went to my carrier shop and build a new nano-sim to fit with this phone.
i used this phone for some days and i realised that i have some lost calls.
and when i am with 4g(LTE) my carrier data connection is tooooo slow...
i made some experiments with my galaxy tabs 8.4" and i realised that
the tablet is very faster than edge+
please check this video here ---> vid31.photobucket.com/albums/c393/nick_p/Mobile%20Uploads/20150930_013114_zpspzrlw6fd.mp4
(please add hhtp:// ) sorry for that xda. i am a new member.
as you can see the 2 devices are with same carrier ,same place , same test server at same time.
i did that experiment with a game into playstore. i tried to download NFS in both devices. the tabs
already downloaded 120MB and the edge+ only 15mb.
i went to official samsung service my edge+ and they told me that the device pass all the tests succesfully.
but the problem was there. i went again into service and they replaced all the main board.
(i dont know if it had any problem...maybe they change it just to satisfied me)
BUT the problem remains.....do you have any idea guys???
Im in the US and am experiancing the same issue but on T-Mobile. They didnt troubleshoot, they just senta replacement out for me
So they replace the entire device for you??? And ?? The problem remains or not??
I am from Greece and my carrier is Vodafone.
I havent gotten my replacement yet, it should be here tomorrow night. As soon as I get it, Ill let you know how it works out
thank you very much! i am waiting your reply!
i tried to replace my nano-sim again. without solution.
i am really confused...because other carrier with my phone works well...
and my carrier-nanosim with a galaxy s6 edge (non plus) works well too...
my nanosim with my device in other place (other antenna) works well too...WTF is going on....
lol, yeah I know what you mean. I came from a Iphone 6 plus and had no network issues at all and Im visiting all the same spots so I know its not the network
bb4ninja said:
lol, yeah I know what you mean. I came from a Iphone 6 plus and had no network issues at all and Im visiting all the same spots so I know its not the network
Click to expand...
Click to collapse
Any news ???? Let me know..!!!
I recieved my phone last night but I didnt get a chance to set it up, I have it with me now and currently going through the set up process. Ill give you updates
Im still doing updates to the apps and tjhe software updates. It doesnt appear my WiFi connection has improved at all, I tried switching over to datat and it appeared to be slower than the wifi
bb4ninja said:
Im still doing updates to the apps and tjhe software updates. It doesnt appear my WiFi connection has improved at all, I tried switching over to datat and it appeared to be slower than the wifi
Click to expand...
Click to collapse
Dont Forget to do factory reset after the system updates.... big difference in battery life..
So the problem remains?
After all the updates ill do the reset, Im still downloading everything
Ok, I finished all updates. I havent factory reset yet but I ran a speedtest with speedtest.net and DL-1.93 UP 2.61 mbps, Before on my old device in the exact same location i was getting download speeds of around .10 mbps - .90. So it is an improvement. My WiFi hasnt improved though. Itsa about 1.27mbps on the download
bb4ninja said:
Ok, I finished all updates. I havent factory reset yet but I ran a speedtest with speedtest.net and DL-1.93 UP 2.61 mbps, Before on my old device in the exact same location i was getting download speeds of around .10 mbps - .90. So it is an improvement. My WiFi hasnt improved though. Itsa about 1.27mbps on the download
Click to expand...
Click to collapse
hmmm maybe it is an improvement.or it was lucky strike...
mine diference was huge as you saw in the video i uploaded.
i spoke with my carrier and they told me that my location hasnt good 4g.
i want to try another nanosim from the same carrier in my device and
i want to try my nanosim in other device..

Wi-Fi Channels 12/13

Anyone having issues connecting to wi-fi networks on channels 12/13? On my device I'm unable to see SSIDs in these channels most of the time. Sometimes I can see networks in channel 13.
Am engaging with Google tech support, so will keep you posted.
What country are you in?
UK
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
Good good.
I'm wondering whether it's down to me not activating the SIM in the phone as yet? Like a double check that the phone should be allowed to use 12&13 (rather than just selecting English UK as the language).
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
There's really no difference in using that over channel 11 in your case with the co-channel interference.
YES!
It's not just me then. Home router (2.4Ghz) is on ch.13 and when i return home the device will not auto-connect until i toggle wifi off and back on again. Wifi works fine until i leave again. connects fine to my wifi network at work but that is different channel and on 5Ghz too.
RMA'd my device and the new one was bad. Wouldn't see my network at all, but wouldn't register my Sim card either so I have just returned this replacement device. Replacement number 2 is on the way.
I switched to ch.12 and the same thing happens at home. Didn't try any other channels as they are too noisy. So I wonder if this is a software issue? I'm in the UK and the router is made by technicolor for Plusnet.
j3di said:
YES!
It's not just me then. Home router (2.4Ghz) is on ch.13 and when i return home the device will not auto-connect until i toggle wifi off and back on again. Wifi works fine until i leave again. connects fine to my wifi network at work but that is different channel and on 5Ghz too.
RMA'd my device and the new one was bad. Wouldn't see my network at all, but wouldn't register my Sim card either so I have just returned this replacement device. Replacement number 2 is on the way.
I switched to ch.12 and the same thing happens at home. Didn't try any other channels as they are too noisy. So I wonder if this is a software issue? I'm in the UK and the router is made by technicolor for Plusnet.
Click to expand...
Click to collapse
If channel 11 is noisy, then so is 12 and 13.
Sent from my Nexus 6P using Tapatalk
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
You might want to change to channel 11. With the current setup you are not only killing your own data rates, but also the rates of everyone on channel 11. These channels are not supposed to overlap, because that creates interference. Switch to channel 11.
This is my WiFi situation. I'm normally on CH.13, but switched to 12 as a test.
My 2nd unit arrived last week, and unfortunately it's the same issue as before - no channels 12 or 13, not even visible. I'll be back in touch with Google today.
Hopefully this is a software issue rather than Google/Huawei spec'ing a duff wifi chipset.
Google spoken to and basically it's a case of tough-titty - some devices aren't going to work with channels 12 & 13.
For anyone else reading this, I had this problem and 'solved' it.
If you find that you can't see channels 12 and 13 then it's almost definitely caused by the Wifi country code restrictions.
I got my Nexus 6P here in Korea and initially tried it out with no sim card. Even though the location is set in settings, without a sim card it doesn't get the wifi country code set, and I couldn't see those channels. As soon as I inserted a Korean sim card, I was able to see them.
If you are in the UK or elsewhere, using a local sim card and you can't see those channels then chances are either your country doesn't allow it or the code is already set. Either way, your options are just accept it or try one of the 'not officially supported' ways to getting around it. That's likely why Google said you were out of luck. It's possible but involves rooting etc. I think. Just search for 'change wifi country code android'. Good luck.
throwawaynexus said:
For anyone else reading this, I had this problem and 'solved' it.
If you find that you can't see channels 12 and 13 then it's almost definitely caused by the Wifi country code restrictions.
I got my Nexus 6P here in Korea and initially tried it out with no sim card. Even though the location is set in settings, without a sim card it doesn't get the wifi country code set, and I couldn't see those channels. As soon as I inserted a Korean sim card, I was able to see them.
If you are in the UK or elsewhere, using a local sim card and you can't see those channels then chances are either your country doesn't allow it or the code is already set. Either way, your options are just accept it or try one of the 'not officially supported' ways to getting around it. That's likely why Google said you were out of luck. It's possible but involves rooting etc. I think. Just search for 'change wifi country code android'. Good luck.
Click to expand...
Click to collapse
I am afraid that the issue is not as simple. I also have problems with channels 12 and 13, however my phone can connect to those channels, but only for a while. I quote the report I filed in the AOSP bug tracker (not yet assigned, though):
Before I continue, I am based in Switzerland, use a Swiss mobile provider (Swisscom), and I bought my phone through Google in Switzerland. This is relevant because in Europe 802.11b/g/n channels 12 & 13 are allowed, while in the North America they are allowed only under "low power conditions" with the effect that, AFAIK, many devices simply do not support them. My Nexus 6P however should (and shall) support those two channels.
Now, the problem.
I have two access points at home, both in the 2.4 GHz band: one on channels 4+6 and the other (normally) on channels 12+13. What I noticed is that my Nexus 6P would initially connect to the strongest signal independently from the channel, as expected, but then after a while (a couple of hours, maybe) would just stop seeing the signal on channels 12 & 13. Not just my own WLAN, but also neighborhood WLANs on the same channels. This means that the phone can be sitting a couple of meters from the AP in my office (channels 12+13) and be connected to the AP at the opposite corner of the building (the one on channels 4+6). I checked with "WiFi Analyzer" and the phone really does not see any signal above channel 11.
Disabling and re-enabling WiFi will make the phone see channels 12 & 13 once again. However after a while the problem appears again.
At home this is just an inconvenience: I moved the frequency of the second AP to a different channel and that "solved" the problem. On the other hand this might be a much more serious problem when I am in an environment where I can't change the WiFi settings. Maybe I want to connect to a public hotspot broadcasting on the "wrong" channels or I am at the office in an area covered by APs on channels 12 & 13. Tough luck.
Incidentally, I saw at least one report of someone who had exactly the same issue: he had to disable WiFi and enable it again to get the phone to connect to his WLAN (on channel 12 or 13, I can't remember). I also have to say that in our household we have a few other Android devices (2 x Nexus 7, 1 x Nexus 9, 2 x Nexus 4, 1 x Moto X Play) running either 6.0.1 or 5.1.1 and a few other devices (iPhone 5S, iPhone 6, laptop, 2 x Kindle) and none exhibits this behavior. It seems to be specific to the 6P.
I suspect that after a while the WiFi driver simply reverts to its default regulatory domain ("US", I assume) and stops listening to channels 12 and 13. Why it might do so is anyone's guess. Maybe doze interferes with the driver.
Same problem here. The only way to reconnect to WiFi channel 12 or 13 is to manually switch WiFi off and on again on the 6p.
I'm in Hungary.
Guys, there is a thread in the Nexus Help Forum and I reported the issue in the AOSP Bug Tracker. Add your contributions to those threads and star them. Let's try to bring this to Google's attention, otherwise we will never get any action on this topic.
Edit: For some reason I can't add links to the post. Please search issue 197106 ("WiFi 2.4 GHz channels 12 & 13 not working properly on Nexus 6P running 6.0.1") in the AOSP Bug Tracker and the post "My Nexus 6P can't connect to Channel 12 or 13 WIFI's" in the Google Product Forums.
Roberto
I have been trying for a week to extract some information from Google and Huawei, but I must say that their support just doesn't know anything about this issue. It's even difficult to get someone to understand what the problem is: one Google support guy thought I was talkng about LTE channel 12, for example. Huawei support started talking about options in the WiFi settings that are not there, then they wanted to guide me through adding a new WLAN, and finally started clutching at straws, giving more and more fantastic explanations of why it might be so.
Bottom line is: nobody I talked to ever heard about this issue.
I would really like to understand if it could be a hardware issue (which I honestly doubt) because my RMA window is closing soon and I don't honestly know what to do: apart from this WiFi issue my 6P is absolutely flawless and I do not want to risk getting a new telephone only to find out that WiFi still does not work as expected and it's also got other issues. (And, yes, something like this already happened to me.)
robertototaro said:
I have been trying for a week to extract some information from Google and Huawei, but I must say that their support just doesn't know anything about this issue. It's even difficult to get someone to understand what the problem is: one Google support guy thought I was talkng about LTE channel 12, for example. Huawei support started talking about options in the WiFi settings that are not there, then they wanted to guide me through adding a new WLAN, and finally started clutching at straws, giving more and more fantastic explanations of why it might be so.
Bottom line is: nobody I talked to ever heard about this issue.
I would really like to understand if it could be a hardware issue (which I honestly doubt) because my RMA window is closing soon and I don't honestly know what to do: apart from this WiFi issue my 6P is absolutely flawless and I do not want to risk getting a new telephone only to find out that WiFi still does not work as expected and it's also got other issues. (And, yes, something like this already happened to me.)
Click to expand...
Click to collapse
Hello, I also have the same problem. As I can report it to Google? I have not found a way.
gmarti said:
Hello, I also have the same problem. As I can report it to Google? I have not found a way.
Click to expand...
Click to collapse
Did you call the Google Store Support? I hope that if they hear the same reports repeatedly they will take notice.
If your telephone is unlocked (and if you are on XDA chances are it is), flash Franco's kernel. I did it today and now my problems with WiFi are gone. Plus Franco's is known to be very battery efficient. It's a win-win situation.

europe - preferred network - voice calls

Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
canned_polar_bear said:
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
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Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
joshclouds said:
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
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thanks but that didn't work. back to the LTE/GSM/TDSCDMA prefered network...
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
niko_c said:
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
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really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
canned_polar_bear said:
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
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Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
niko_c said:
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
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15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
canned_polar_bear said:
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
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No social media apps here either, only Whatsapp as an extra messenger service. I have all background autosyncs for all accounts disabled as well and yet lost another 9% over night...
Aah well, Oreo might bring some improvements and beta is already released for Essential Phone!
Hey guys,
I know the thread is old, but before I start a new one, maybe we could warm this one up?
I have a pretty similar (or the same) Problem with connecting to the different network types.
I just got my PH-1 from ebay two weeks ago. Sprint variant, but worked without a Problem here in Germanys GSM-based network - so I thought! After some days I noticed that in some areas I only had poor to no reception, where I knew it should be better (I never changed my carrier). Some twiddling and I found out, that the PH-1 only uses the 4G and 2G networks - not 3G! The 'Preferred network' was set to 'global' and I even went to *#*#4636#*#* --> three dots menu --> Europe. Just to be sure. So perhaps the antenna doesn't work properly I thought, but when I switch to 'WCDMA only' I get full reception 3G (H+). So the device is able to use alle three types of networks. After that I tried all different combinations, but in the end it comes to either 3G or 4G and 2G.
I tried another SIM-Card from the same Provider (o2/Telefónica) but its the same with the PH-1 and the SIMs work without any problems in my old device.
After that I followed the big discussion thread about unlocking the device on this forum and in the end successfully unlocked AND SIM-unlocked the device by flashing the modemst1 and modemst2. That changed nothing
My next step was flashing LineageOS 15.1 - also nothing changed...
Thus this is surely related to the PH-1 directly. Any ideas what the reason for this could be? Are there any other preferences I could try to change?
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
morfeas-dsl- said:
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
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This is same as 3G/4G LTE so should be fine - i use LTE only because have VoLTE but if not then good have 4G/LTE enabled.

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