Database Users

got my 8525 today

well i got it today and its a very very nice phone.. looks great.. however i have noticed some quirks that makes me wish i didnt sell my 8125/wizard..
First thing that i can not stand.. is i am in the St. Louis area.. i get a U and data works, but its slow.. it seriously took me 7 minutes to get to the dslreports speed test page (and used both My Isp and MEdia Net connections). The other thing i have noticed is that i put on a screen protector... well it caused my screen to flip out and started doing all kinds of weird things, would open the start menu at random, etc. It also wouldnt allow me to touch/tick on the screen.. They keyboard layout is nice.. but if you are coming from a wizard the keyboard will screw you up, the layout is completely different...

Did you upgrade your previous sim card with 3G one?
Hi, I was just wondering if you did in fact get an upgraded sim card. 3G version. I read somewhere on one of the posts that this makes a heck of a lot of difference in speeds. I requested one when I purchased my 8525 last week, and while I don't live in a UMTS/HSDPA area(at least not yet) I went ahead and updated anyway since I sometimes do travel to 3G areas. BTW, it was totally free? Anyway, as a WinMob 5 newbie, I was just wondering.
Also, as a side note: I have yet to purchase a screen protector, but I did purchase a monaco hard aluminum case. This thing rocks! Good luck with your issues.

shogunmark said:
well i got it today and its a very very nice phone.. looks great.. however i have noticed some quirks that makes me wish i didnt sell my 8125/wizard..
First thing that i can not stand.. is i am in the St. Louis area.. i get a U and data works, but its slow.. it seriously took me 7 minutes to get to the dslreports speed test page (and used both My Isp and MEdia Net connections). The other thing i have noticed is that i put on a screen protector... well it caused my screen to flip out and started doing all kinds of weird things, would open the start menu at random, etc. It also wouldnt allow me to touch/tick on the screen.. They keyboard layout is nice.. but if you are coming from a wizard the keyboard will screw you up, the layout is completely different...
Click to expand...
Click to collapse
Not sure what the problem is with your data connection there. Where I am at present I only have regular GPRS (old old Sim) and page loads within around a second and test takes maybe 5 to 10 seconds with 50kb/s which without UMTS is fine.
Mike

the sim card thing is one thing i was wondering.. i got 2 phones today, my 8525 and a dumb sony ericsson for my wife.. mine came with a blue 3g card, same kind of card they have been giving out all year.. however her non 3G SE came with a white 3G card, its apparently new.. i wonder if i need one of these cards..

shogunmark said:
the sim card thing is one thing i was wondering.. i got 2 phones today, my 8525 and a dumb sony ericsson for my wife.. mine came with a blue 3g card, same kind of card they have been giving out all year.. however her non 3G SE came with a white 3G card, its apparently new.. i wonder if i need one of these cards..
Click to expand...
Click to collapse
Well, my 3g card is primarily white(approx. 75%)with a blue top. Also has a flaming 3g icon on it. Hope that helps. I totally agree with the previous post, I only have GPRS here at home, and my pages load up very quickly. I'm quite impressed actually. Perhaps one of the senior members might have some input for you?

your sim sounds like the one my wife got, mine is still the old school blue one... sounds like i need to get a new sim then..

What AKU version is shipping on the 8525? I have been looking at upgrading my 8125 in for the 8525. Also did they offer any upgrade specials? (ie. what did it cost you to walk out of the store, $$$, contract extension, etc.)
Thanks,
J-Man5

go get a new sim card. my pages come up pretty fast and my speed test show an avgerage of 700k

cjmedina said:
go get a new sim card. my pages come up pretty fast and my speed test show an avgerage of 700k
Click to expand...
Click to collapse
i just went on my lunch/dinner break and got a new sim card.. my pages load faster than with my old sim.. however its still slower than my edge on my 8125.. i was just finally able to run a speedtest.. i got 10k

J-Man5 said:
What AKU version is shipping on the 8525? I have been looking at upgrading my 8125 in for the 8525. Also did they offer any upgrade specials? (ie. what did it cost you to walk out of the store, $$$, contract extension, etc.)
Thanks,
J-Man5
Click to expand...
Click to collapse
it cost me 431.41, i ordered mine through the business number since i am an AT&T employee... also since i am an employee i got free overnight shipping, ordered mine friday around 7pm, got it today before 3pm... and i will give you the aku after i hard reset.. now my phone is locking up, wont even open the start menu.. something funky is going on.. however i tried the softkey combo's to hard reset and they will only bring up the bootloader
*edit* im an idiot.. i was reading L/R softkeys, but wasnt comprehending it.. i was hitting the buttons on the side.. im a freaking moron this evening

and FYI its AKU2.3... i have done a hard reset and still getting crap speeds.. this test was 45k

I'm getting much better speeds even on just GPRS (when the connection works, which is highly variable). Got over 200k on DSL reports in the (northern) Los Angeles area over the weekend. Have the shiny new 'flaming' white SIM.
So I'm not the only one surprised by how old the version of WM5 on the 8525 is? I thought it was supposed to be one of the first devices with AKU3+--with BT PAN instead of DUN and all that...?

so after my hard reset, i tried to get on the net.. wouldnt connect.. so i installed all my software that i normall install, rebooted the phone again (about the 20th time today) then noticed i connected pretty fast.. so i jumped on the net and ran a dslreports speed test and got 949k, i am finally impressed... i guess i will see what happens.. technically they never announced that 3g has been turned up yet... so maybe it was a network thing earlier.. but i will say the sim played a huge part of it cause it was more responsive after the sim

shogunmark said:
so after my hard reset, i tried to get on the net.. wouldnt connect.. so i installed all my software that i normall install, rebooted the phone again (about the 20th time today) then noticed i connected pretty fast.. so i jumped on the net and ran a dslreports speed test and got 949k, i am finally impressed... i guess i will see what happens.. technically they never announced that 3g has been turned up yet... so maybe it was a network thing earlier.. but i will say the sim played a huge part of it cause it was more responsive after the sim
Click to expand...
Click to collapse
Well, I'm glad everything worked out for you. Now if you could just make a donation to my paypal account, all will be well! J/K
Seriously though, I was kind of surprised by your low/slow speeds prior to your resetting your device/software. So much so, that I decided to run my own tests. And what I found out was interesting to say the least. It appears that with the larger files that I download/test, my speed seems to increase. Is anyone else experiencing this with GPRS. While I ran out of time, my (I think it's the 1M) last test clocked in at 214K. So I am very happy for now, and look forward to visiting my parents in Texas where alot of the major metropolitan areas have UMTS. ie Dallas, Austin, Houston.

Speed on 8525
I am in the DC area and was having major issues with the speed. I called customer support and they told me to change the settings to use the MediaNet connections and reboot. After that the thing flys---

i found a registry setting last night that will add the band's tab in the phone settings.. in the bands tab you can choose between UMTS and Edge... im glad i found this cause when my speeds are crap on UMTS i can fix it to edge and still use the net reliably... i will just have to deal with the ups and downs till the network here in st. louis is "officially" turned up.. if anyone is interested in this file i made a cab for it so you can just install it on your phone, here is a link to the thread:
http://forum.xda-developers.com/showthread.php?t=283797

pugnut said:
I am in the DC area and was having major issues with the speed. I called customer support and they told me to change the settings to use the MediaNet connections and reboot. After that the thing flys---
Click to expand...
Click to collapse
What were you using earlier?

i have tried both media net and my isp.. sometimes my connection works, sometimes it dont.. but i think its just my market area

Can anyone post the complete settings for using isp.cingular instead of wap.cingular?
I have the unlimited PDA Connect Plan, but I am using wap.cingular right now. I tried to switch to isp.cingular but then the 8525 will not connect.
My thought the settings are (CASE SENSITIVE):
Username: [email protected]
Password: CINGULAR1
APN: isp.cingular

Problem with Hero on T-mobile UK

Hi!
I have the handset for few weeks and for couple of days I have a problem at the times to connect to internet. Look like Hero try to send data but there is problem with downlink. Some times when you turn off and on the internet it seemsd to be working at the times ....
I have already updated the software to the newest from T-mobile but still the same problem.
Any ideas ???
Thx

Well i have the same problem with Telus in Canada I thought it was a network problem but now you have me wondering if it is a defect.

same here on T-mobile UK in London... I noticed a reboot solves the problem most of the times... But I am not too sure why it happens in the first place. I noticed it seems to happen in very crowded locations rather than when I am somewhere with not too many people. Every time I install a new radio I hope to see the problem disappear, but it never really does. Quite disappointing... :-( Hope for a fix in the near future though.

I've been getting the same problem.
The HSDPA icon will change to 3G, then the connection will stall completely. I'll have to put the phone into airplane mode and back again to restore it.
T-Mobile tried fobbing me off with my contract didn't allow high speed data, to the next person telling me to just try it in a different post code, they're not aware of any problems, with finally the most recent tech support person telling me T-mobile is aware of a HSDPA and 3G problem that should be fixed in 5 days, please bare with us.
W*nkers.
I definately feel like I've bought a red herring with this phone. Or should have at least got it straight from HTC. I'm reluctant to put a new ROM on there so soon after getting it.

In Canada it seems like it is a network problem. I went out of town about a hour and data worked, came back and it did not work. Phoned and was told it is a network issue and to bear with it they are fixing the problem in a couple days. It seems odd that the same thing is happening in two different across the ocean at the same time though. Who knows if it is the same problem though.

I have the same issue with Orange till this weekend when the phone won't work on 3G at home at all even though it gets a signal. The 3G netwrk is down in my home cell area for a week so I'm stuck on 2G. 2G speeds on some sites are even better than 3G as it doesn't stall on the downlink.

I had this issue but it seems to be OK now. Probably a network issue.

Hi !
It look like the blame is the simcard
Someone suggest something and it give me idea. I have put bit of paper betwen simcard and the thing that hold it and then just a bit on top of it and does seem to have problem. It look like Hero have very sensitive simcard holder
Good luck

All fine here!
I'm in south London, UK and never seem to have a problem with the internet. I'm extremly impressed as on my bus journeys I frequently stream like radio without much problem. I hope things improve.

I'm also in south east london
I get awesome speeds with HSDPA, but not so great with 3G.
I generally stream from last.fm and it pretty much stalls when on 3G. Web-browsing on 3G alone is also not that great for me.
This sounds like it's more a problem with the coverage than the phone though (althoguh it's interesting that a reboot/re-enabling mobile net fixes it).
Couple of things to try:
1 - Download a speed-test and see what speeds you're getting.
2 - Check coverage here: http://www.t-mobile.co.uk/services/coverage/street-check/

im having problems to , i spend half the time on Wifi and only use mobile network if im out and about, but im barely getting 3g and im in heart of england (birmingham)

[Q] Data only stays on 3G and never 4G for the past couple days...Any reason why?

So i have been flashing a few roms recently and stayed with NB60 for 2 days now... on my second day I only got 3G speeds and was finding drop in my network more.
I flashed another rom and still I am getting only 3G and never 4G even when i try going to use to internet or the market or anything that requires data.
I remember on most roms that it would bounce from 3G to 4G when it was needed... and now I dont even get that.
Any reason why this might be happening? I mean I was running 2.3.4 and then now my new rom I flashed has 2.3.4 also and do u think it might be because of that?
Any help would be great.

First of all go check what type of network your connected to as it will show you, as H don't mean its 4G. Now I know you know that not all time you will get speed as time, place depend on the load of the network. Where I get H always I do see Edge/3G time to time so it depends.
Now you can flash the new radio we have by placing it on your SDCard and renaming it to PD15ING.zip and rebooting in to bootloader. Radio is user select based and you may improve your signal where it maybe useless to me. If you have HSDPA/HSPA+ in your area you can test it and connect via WCDMA only and see if it works. To save battery no one stays on 4G as it will kill it faster.

Yeah I totally understand when u mean no one stays on 4G or Hspa all the time. The only reason why it was concerning me was that my wife has her phone which is not rooted and mine that is... and she has her phone being totally fine with getting H or 4G.
Idk if i want to try a new radio just because idk if its safe or not... im sure it is but idk if im ready to do that
But I will test out my area like how u recommended by connecting via WCDMA only.
thanks for the tips.

Perfectly understandable, but did you hear when iPhone4 first hit and the whole grip drop signal problem? lol what I am getting here is later we discovered AT&T was actually fabricating signal which was inaccurate to boost their failed network. I never trust the stock icons to begin with did you at least run few decent speed tests so you can at least compare? With WCDMA only my connection improved by alot specially the upload, I was surprised. As I have BellSouth ADSL and max we get is 512kbps (54kB/s) max. Where here I was pushing 180kB/s+ best advice for you is download speed test and compare it same time side by side of your wife against yourself first and then go from there.

yeah... my wifi is working perfectly. but my 3g/4g is just real bad. it says my network is with Tmobile. and everything seems fine... but idk... its hard going on the app store, it takes a long time doing a search on google (and sometimes i have to reload it like 3 times to find a search), and just overall slow network.
I have no clue what to do or why all of a sudden this happend.

When I meant network type I meant what are you using ATM? UMTS? HSDPA? HSPA? you can check under network type it will tell you. Try WCDMA only but the issue is if you don't have strong signal places where you have EDGE you can't use data anymore.

ok so check it.... before i read ur last post i changed my rom to the leaked sense rom by faux. and I got my 4G status back.
that being said... I was using the 2.0 royal ginger right before i flashed this one. But I dont know why the NB61 rom or the royal ginger were acting weird with me... is it bc of 2.3.4? ill check out what u told me later tonight i suppose. once again. thanks alot.

I myself is having hell of issues ATM with AOSP2.3.4(CM7NB60+) so could be another factor.

Ok so I think i got it back to 4G status when i need it now lol.
Basically I flashed the leaked sense rom from faux.... played with that for little. then later I went back to the 2.0 Royal glaciar.... and NOW everything is working again.
So i dont know what happend before but now Im good to go and everything is perfect again.
thanks again for the help tho TmpUsr

Possible fix for data stalling issues some of us are having.

Right, a little back story.
I brought my SGS2 at the start of May in the UK on O2 so I have an early model which came with the firmware before KE1. I rooted in the first week and was flashing Villainrom 1.0 before too long with no data problems.
I think it was around KE2 with Lite'ning rom that I first saw my phone constantly switching between H & 3G and stalling when receiving or sending data. This behaviour has continued through all the firmwares I've tried with many different modems. I moved onto to Cognition when it was v1.01 and have been using it all the way unto 1.2 with the KG3 modem. Again still with data connecting problems.
Things I have tried -
Turning off fast dormacy
Editing the build.prop http://forum.xda-developers.com/showthread.php?t=1097612&highlight=build.prop pages 1-5
Switching off HSDPA/HSUPA via the *#301279# command
Disabling juice defender
Switching to WCDMA only
Changing modems
Full hard reset and reflasing of roms
Even with the above on multiple roms and rom versions my data connection was unreliable at best and killing spree warranting at its worst.
Possible fix-
What i found lurking on XDA on a slow day at work was the command below
*#2263#
This allows you to select which bands your phone uses. I selected option 2 then tested the 4 available bands. They all resulted in a complete loss of reception except WCDMA 2100. this is probably network specific you'll need to try it yourselves.
The results and current settings
Now when I try to use my data connection the phone no longer switches between H & 3G. It will start on 3G then find H and stay there, I see a slight delay if its been in deep sleep or JD has cut the connect but this is normal for the phone to start on 3G to save power.
Fast dormacy - off
build.prop -stock/unedited (I found this worked for me for a while but since 2.3.4 it didnt seem to help)
HSDPA/HSUPA via the *#301279# command - both on
Juice defender - on
WCDMA only selected as when picking a band it doesn't seem to like having a GSM band selected as well (happy to be corrected on that)
Modem KG3 -
Rom cog 1.2 - I'm patiently waiting 1.4 based on KG6 to test my findings.
Conclusion-
Okay it could be that selecting a band does F'all and that I'm seeing better results for a completely different reason. I'm not a developer so my fixing skills amount to playing with stuff I don't fully understand and seeing how more or less broke I've made it.
After thought -
Ive seen on the sensation forum they have discussed the wrong IMEI code being the cause of poor data speeds so I may look into that next.
Please share your experiences and anything else you've tried.

Ive seen on the sensation forum they have discussed the wrong IMEI code being the cause of poor data speeds so I may look into that next.
That should be no connection as IMEI belongs to phone and handshakes with network first .
KG6 modem some report as better .
jje

I will have to give this a try and see how it works, thanks for the share.

I am in the same boat, it is VERY frustrating to say the least. A typical scenario for me is: reading a web page on my S2 for a good few minutes (3g has gone to sleep mode by the time I have finished reading), I click on a link, 3g flashes, H comes up and flashes once.....wait.....wait.......wait......10 seconds later it decides to initiate a connection and take me where I want to go! It does the same thing with the XDA app. I have been onto O2 about this a couple of weeks ago, all they did was give me the settings over the phone (which were the exact same ones I already had) and they also sent me a replacement sim card, suffice to say, there is no change. Now I am convinced its a network problem of some sort, I have a three sim card which I have been trying out and the above problems do not exist anymore when using three, I click a link after 3g has gone to sleep and it goes from 3g to H and initialises the data transfer in one smooth motion. It looks like I'll be getting my PAC code and moving to Three!

would be interested to hear if switching to the 2100 band helps at all seeing as your on O2 as well

Mine is O2 via Giffgaff and no problems at all .
Tested KG6 modem Wi|Fi only and it is a stronger signal .
jje

Yeah, forgot to mention that, I have just enabled it. I can't test at the moment though coz there is no 3G coverage where I am. The only problem with enabling it is you will not be able to connect to GPRS or Edge if you need to. But it is worth testing regardless.

Just been out and about and tried that setting, didn't make much difference unfortunately

Maybe it was a combination of tweaks on my end. What rom & modem are you using?

bentez2003 said:
Maybe it was a combination of tweaks on my end. What rom & modem are you using?
Click to expand...
Click to collapse
Villain 2.3 with KG3 modem. The problem has been the same whatever ROM I have used, I even flashed back to O2 stock a couple of weeks ago to see if it was a ROM problem, but that was the same. I can't remember what it was like when I first got the handset though, mine was the first batch as well.

JJEgan said:
Mine is O2 via Giffgaff and no problems at all .
Tested KG6 modem Wi|Fi only and it is a stronger signal .
jje
Click to expand...
Click to collapse
The wife is on Giffgaff so I think I'll give that sim a try before I get my PAC off O2.

bentez2003 said:
Right, a little back story.
What i found lurking on XDA on a slow day at work was the command below
*#2263#
This allows you to select which bands your phone uses. I selected option 2 then tested the 4 available bands. They all resulted in a complete loss of reception except WCDMA 2100. this is probably network specific you'll need to try it yourselves.
.
Click to expand...
Click to collapse
hi
i am just testing now this fix. i have an o2 phone and i did the same changes you did, disable fast dormancy, changed build.prop settings, will let you know after going a few times underground ;-)
gabrio

confirm, this is working, even when i go underground or when the signal goes away, it gets back to H/H+ and works, gabrio

Give it a little while, I think you'll be back saying it didn't work
Personally, I went ahead with my threat and moved over to 3uk, never looked back since with this problem, been perfect!

I've tried it all. Disabled fast dormancy, hspa, toyed with band selection, edited build.prop (btw, don't bother with it, the network settings you find on the web to type in don't work on the s2) you name it - but it would still cut out. Luckily, my phone is unlocked so I switched my provider and now it works like a charm with all the bells and whistles enabled. I can ride the tram all across warsaw and maybe have a handful of 2-3 second hiccups when I'm listening to online radio. Curiously enough, on my previous provider I've noted that there are some areas (like a busy mall - Arkadia) where it would not stall as well as a few other places, and most other areas that were notorious with data hanging. I'm convinced now that it is an issue on the telco side (*cough*Orange*cough*), and too bad because I was on a prepaid plan with them that for roughly $30 I had 7GB of transfer. I guess they figured they can promise the world on their trash network, because nobody would actually use it up. YMMV.

Had this issue with a UK GS2 purchased from Negri using it on AT&T.
Since upgrading to the latest UK firmware with 2.3.4 I have not had the issue going on about 2 weeks now!
Man was that issue annoying. Had to restart the phone sometimes to get data back.
Joe

Ok I did that too though how abt lag? Phone lags a bit opening large sms conversations and browsing home screens.. But peace. Yours too?
Gabrio
Sent from my GT-I9100 using XDA App

[Q] Mobile data problem

I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?

Mate i have exact same problem

I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk

I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks

Also experiencing this with Tmobile UK.

Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.

No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+

Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.

I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy

Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.

Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon

I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.

Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.

I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?

I think they're not available yet, at least on lollipop...

Mine is completely fixed after a few updates i get 4g+ here excellent reception

Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.

Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?

All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?

Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!