USB - Moto G5 Plus Questions & Answers

Hi!
I have been looking into this issue for about 3 days and I haven't been able to find anything on this issue.
The issue i've been having is that the phone says its on AC power constantly, regardless of if it is or not. I did clean out and realign the pins in the port, as well as flashing it to see if that would help. Due to this issue, I have been unable to usb into my phone. I'm not sure what else to try, and i'm worried that I broke the phone.

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Battery charging and connection problem, any ideas?

Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!
ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?
Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.
The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.
I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..
same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.
I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!
The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?
also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different

[Q] USB Port Shorted out?

nHey guys I have a bit of an issue. Over the last few days I noticed my vibrant was starting to think there was a USB cable plugged in constantly. In the notification bar, it had the 2 boxes for enabling the SD card reader, and disabling usb debugging. After a soft or hard reset, it would persist. I was on Nero v5, but just flashed the most recent Bionix Rom to see if that fixed it. Still it did the same. Tonight, I plugged in the usb cable I always use for charging, and the phone ended up constantly thinking it was charging. I pulled the battery, and now am unable to boot the phone, because it thinks it is "charging". Any help would be great.
Edit: Update: I am able to boot the phone correctly if I plug it in while off, let the phone begin charging, and then hivt the power key.
You might have some debris in the usb port, and usb debugging is on by default with most TW roms. See if you cant blow it out with some canned air and you cant turn off usb debugging in the settings>applications>developement
I've had this problem intermittently since purchasing my soft bricked ebay special. It seems to go away after a few days from the time the rom was loaded for me though.
Sent from my SGH-T959 using XDA App
I have usb problems, too. It started like your issues, then progressed into pc-phone troubles. Now, none of my computers can "talk" to my phone. No odin, no removable storage, no tethering, no adb. The phone works fine, otherwise. If the phone is off, plugging it in to charge will turn it on. I've heard that clockwork has a bug that is causing these troubles.
I can flash roms, kernels, modems, but can't be adventurous without odin.
My problem wasn't as severe, but I called t-mobile nonetheless and they said it was a known issue and immediately sent a replacement.
Sent from my SGH-T959
Well today I took the phone apart down to the motherboard, and went through it with a can of compressed air. Didnt help at all sadly.
For the time being, I just disabled USB debugging because I hate having the 2 usb related icons. I might give tmo a ring, but even though I bought the phone NIB, it was off ebay, so I doubt I will be able to get a replacement. If I am correct, rubbing alcohol will NOT mess up any electrical contacts right? I thought about getting a small dropper or something and trying to "flush out" the port. While I was in there, the soldering joints looked fine, and I saw no corrosion or anything similar.
Don't discount the possibility of a bad cable. My original one drains my phone instead of charging it. Luckily I had already ordered a couple of more cables (unfortunately shorter ones) and they work fine.

[Q] Defy reboots after plugging in usb

I recently flashed my Defy with 3.4.2-179-2 CEE DEBLUR and it reboots every time I plug in my usb cable. It doesn't matter if it's connected to a PC or to the power adapter. Anyone have the same issue and know of a solution?
I did a google search and found someone complaining of the same issue but didn't see a solution.
More background:
I had an issue with my phone and when I went to do a factory reset I was stuck on the google screen. My power ended up running low to the point where I couldn't run the bootloader. I had to charge the battery manually with a battery charger and some wires. I monitored the voltage throughout to make sure the battery was ok. After flashing the new SBF I found that things worked fine except whenever I plugged in a USB cable it would reset. I put CM7 on the phone hoping it'd help but the problem still lingers.
I will probably attempt to flash another SBF or maybe reflash the existing one.
Does this problem only exists if the phone is fully booted or does it happen if you plug it in while booting also? Because if its happening while booting too maybe your usb cable is broken and theres a short in the cable that makes the defy reboot. Have you tried another cable? And what about plugging the cable in before booting the phone? Tried this already?
I encountered this problem occasionally before. Dunno why.
There's 3 possible issues here apart from software/firmware causes.
1) The USB cable might shorted.
- This can be confirmed by using multimeter to test the usb cable. You will see a shorting between to wire in the USB cable.
2) The Phone USB port might shorted.
- This can be confirmed by using another good/new usb cable and test it with multimeter.
3) Phone battery broken(happened when you charge it using wire and external charger).
- This can be confirmed by trying another Defy battery and charge it.
hi farsight,
upon further inspection i'm pretty sure the usb port is shorted because if i squeeze the bottom of the case the phone will reboot.
is there any way i could fix this? I've looked at some videos for the disassembly of the defy.
hi iregistry,
yes the issue occurs if the phone is fully booted and when it's booting.
quit risky la.. if under warranty, why not claim/RMA?
hi adie, i bought it new on ebay and i'm not sure how the warranty works on that.
[solved!]
after further testing I believe it was because the battery contacts were not as close together as they were originally due to me manually charging the battery. It must have been right on the very edge because it would work normally but just squeezing it would make it lose connection.
I used a pin to push the contacts closer together and hope this solves the issue. I've plugged in the usb and squeezed the case and so far everything seems ok.
IMO this is a poor design on motorola's part. the raised contacts on the phone are nice but the contacts on the battery are poor.
Thank you everyone for responding.
Had the same issue. Your solution worked on mine as well. Pushed the contacts on + and - in, and it worked! Thank you!
I had the similar issue. I had attempted to charge battery with external universal charger and looks like since then this issue where "phone would reboot upon unplugging the power source" started. Now as mentioned in this post, put the +/- pins bit closer and tried unplug and no issue observed so far.
Thanks. :good:
I too have the same issue. I tried to charge the battery with some direct USB.
Today I dropped the phone on my bed from 2' height and it got restart. But its quite surprise to see the effect of the USB plugin with the battery connector loosing up
I am thinking of putting a small alumunium wrapper on the +/- connector. Let see.

s4 i9500 Charging issue on AC (Wall Charger)

Dear Developers,
for the last 3 to 4 days i have been facing a strange issue my S4 is not charging with wall charger but it charges on laptop that is a bit slow
I couldn't understand what's the issue i was using custom rom but after this issue i revert back to Stock rom and the issue is still present. I have tried different chargers and adapters but no success.
I searched on internet and found many ppl were facing the same issue but couldn't find the solution.
- I tried Flashing the ROM again
- turning Off developers Mode help me a bit it charges for some time but again stopped charging.
I got icon of charging on screen but in actual it isn't charging.
I am guessing it's a ROM or software issue otherwise if it was hardware then it won't charge at all.
Please suggest Solution for this Plz
I don't believe software is the cause of this. You've tried multiple ROMs and all of them display the same symptoms. Also, the S4 does charge through the USB port, though slowly. That's to be expected as a USB port on a PC or laptop only puts out 500MAh of juice and does it through two of the four pins in the USB cable. Through a process of elimination, we have to rule out software here and focus on hardware.
You'll want to try a different USB cable in going from the S4 charger to the phone, if you haven't already done so. If you have and are still getting the same result, then the problem is internal to the S4 itself. The most obvious place to start looking for a problem is with the MicroUSB port. Check for signs of damage there. If there isn't any damage that you can see, then the problem is deeper within the S4, and may need to be looked at by Samsung service.

Problem recognizing charging, headset, and PC connection

Hello boys! I have a very serious problem with my LE PRO 3. Since yesterday, the following is happening BUG: When I connect the charger, it does not load immediately. It only loads if I reboot the device. And if I take it out and put it back, it stops loading again. This also happens when I connect to the PC. The device only recognizes if I leave the cable connected and restart. With the headset the same thing. It only recognizes if I leave it connected and restart the device. I'm on the Cydrass Google edition ROM, and my device is the x720 version. I have already switched to other ROMs (LineageOs, Ressuection Remix, and even the Chinese STOCK ROM 26s, and the problem still persists!) Apparently it's a serious problem recognizing my USB port I do not know what else to do! Please, help me!
even first buy , do you have problem ?
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
orsonbear said:
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
Click to expand...
Click to collapse
I already wrote this up in Omni thread, so I'll keep it short. I've also been experiencing this same issue for a while now, it first happened on stock rom, reboot solves it. Darko tried a fix in his eas kernel, seems to fix it (so maybe somehow kernel related). I believe it might be somehow related to the usb-c controller, cause I found cases online of similar issues with pixel phones (i believe the controller manufacturer is the same as in our phones). I actually know the exact moment when my problems first began, after I used my OTG adapter to connect a usb mouse. Few hours after that, the phone wouldnt charge.
{Disclaimer - this part is purely my theory}
I think it maybe somehow related to a safety "switch/fuse" of sorts, or something to do with static discharge or something similar, and here's why. I did a loot of trial and error since the first time it happened to me cause it scared the sh*t outta me, thinkin my phone is broken. I am vigilant about careful handling of usb ports and such, (ocd-ish really) so theres no way I physically damaged it, its not loose one bit, cleaned it out, tried wiggling the cable around anyway, has no effect, so I excluded the possibility of a faulty port/soldering. A few occurences to note
No1 - if I plug my phone in the charger first, and then plug the charger in the outlet, it breaks the port, I have to reboot to fix it. But plug the charger in the outlet first, then the cable to the phone - no problem. (Static discharge of sorts?)
No2 - since it started happening, the only way my usb-c OTG adapter works is if i first plug the adapter in the phone, and then the desired usb device in the adapter. If i try to plug the adapter in the phone w/say a usb stick already connected to it - no go, doesnt work.
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in undetermined state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
@orsonbear, thats my train of thought aswell, micro discharges occuring while plugging/unplugging causing the controller to freak out, or potentially damage the tiny connections (micro usb only had 4 wires vs 24! in usb-c). But I believe the problem lies somewhere on the software/firmware side, mainly because a reboot solves any issue I have. And also I just remembered, the first time it happened to me was a couple of days after I updated my firmware while updating to 19s, or 20s, cant recall precisely. Anywho, for me it's a minor nuissance, not like the OP who can only connect his phone once before rebooting (I can go for weeks before it occurs).
orsonbear said:
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in indeterminated state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
Click to expand...
Click to collapse
Yes,
I thought about letting the phone down completely, and see if that does not happen anymore!
Same problem here
Days ago it start happen, exactly how you say, i never change the stock software and it start happen randomly, I have to reboot to recognize anything that I plug into the USB c port, I try factory reset and change from 26s to 23s and it keeps happening so maybe I'm pretty ****ed, someone help me, in my country no one will fix the port u.u (sorry for my English).
Hellao! I'm having a very similar issue, charging works fine and the pc detects the phone but OTG and the audio on my headset is not working. Did someone of you find a solution to this problem?
1. x720, x722 or x727?
2. Where did you buy the phones? (Store names)
3. What kind of USB-C cable were you using? The one that came in the box? Have you used other USB-C cables and adapters to see if it works?
This could be hardware failure due to a lack of QCing from LeEco (just your average hardware issue) or a USB-C cable issue. It's ver. 1.0 on all LeEco Pro 3 models (right)? So I can't say it's the cable for sure. Has anyone attempted to take the phone apart to replace the port? do they even sell the port replacement?
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Linkan78 said:
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Click to expand...
Click to collapse
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
sk8223 said:
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
Click to expand...
Click to collapse
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Linkan78 said:
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Click to expand...
Click to collapse
Maybe it's not plugged in or attached correctly so the phone doesn't detect it. Sounds like a hardware issue to me, in all honesty. I once took apart my iPhone 5 to replace the non-functional home button and it wouldn't work no matter what I tried. I had to remove the battery, reseat it, and then attach the home button again. It finally worked after a reboot.
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
blanktape said:
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
Click to expand...
Click to collapse
i got charging problem dude after second day of use just got it last night x727.ffs.
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Anthp said:
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Click to expand...
Click to collapse
This my advice to anybody considering buying this phone don't why you will get zero support from letv.
I got luckey I have zero problems with phone .
I recommend spending more money and getting a supported phone by the maker.
If you do buy one buy it from Amazon where get a warranty on it.
Sent from my LEX727 using xda premium
Somebody fixed thuis allready as my le2 x626 only detects charging by USB when in fact its connected to the AC adapter.
And extremly slow charging from 9 to 100 % more then ó hours.
Also the phone`s microphone is nog working at all!! And the headphone is nog working!
please help

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