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it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
no answer???
I am no pro with screens, So i may be wrong, but it looks like it has been either burnt or had an impact with a sharp object in that area of the screen, return it for a new one, hopefully they will replace it.
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
SKyRocKeting727 said:
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
Click to expand...
Click to collapse
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
shadows of yesterday said:
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
Click to expand...
Click to collapse
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
SKyRocKeting727 said:
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
Click to expand...
Click to collapse
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
shadows of yesterday said:
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
Click to expand...
Click to collapse
Its deffo not a software issue, also its not dead or stuck pixels. So pixel fixers probably wont do anything
Sent from my LG-D802 using Tapatalk
replace it under warranty.
razorsbk said:
replace it under warranty.
Click to expand...
Click to collapse
i dont have warranty for the phone
shadows of yesterday said:
i dont have warranty for the phone
Click to expand...
Click to collapse
hmmmmm :c you are probably going to have to replace the screen yourself (cheaper) or live with the yellowness
I've got some yellowness appearing along the top right of the screen. Its barely noticeable but its likely to get worse over time.
From what I can tell, it seems to be related to heat/warmth. Its winter here and after a walk outside, the orangish patches pretty much go away. They appear more intense when sitting on my desk next to my laptop (right near the vent).
Same problem
Same thing here... Same location and same color.
shadows of yesterday said:
no answer???
Click to expand...
Click to collapse
I've got the same problem with mine
http://forum.xda-developers.com/showthread.php?t=2704031
Hey there! I have same problem
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
Hey there I have the exact same problem it also works when I touch it.. Its the exact same size same shape and on the same place on my screen but the opposite side it's an LG g4 though it seems to have happened right after I dropped it the first time without the case(first day I took case off too lol.. I'll send you pictures if you want to email me I don't know how to upload pictures here I never had these problems with my g3 but they all seem to be common with all LGs[email protected]
My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated
in_core said:
My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated
Click to expand...
Click to collapse
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now
HeXaLox said:
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now
Click to expand...
Click to collapse
So what happened next? You got it repaired? or what?
in_core said:
So what happened next? You got it repaired? or what?
Click to expand...
Click to collapse
can't live without my phone lmao so I havn't done anything yet :/ probably just going to wait till the contract is over with verizon :/
Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.
Rayan said:
Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.
Click to expand...
Click to collapse
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.
in_core said:
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.
Click to expand...
Click to collapse
I was ignoring all the posts about this issue when I browsed the forums, I thought I was safe since my G2 is more than 6 months old and also because some people mentioned it was related to some type of screen (there are two models) and I was on the "safe model", which apparently is not the case. So today I started to investigate the issue and some people end up replacing the whole screen (digitizer and LCD) which I think I'll do too.
Replacing just the touchscreen seems like the cheapest option since the part costs less than $20 bucks, but I honestly don't recommend taking that path since it's really hard to separate the LCD screen from the touchscreen.
So yeah, the whole screen assembly runs for like $70 plus bucks.
Better waste 50 bucks more then when you need to use the liquid and special devices to stick the digitizer to the lcd, it isn't for people who have never done it before. Its especially harder on newer smartphones then from 2010. Thats also the reason why the nexus 5 digitizer isnt sold seperately since replacing it would be much easier and you wouldnt risk your display when replacing the digitizer.
For that 70 bucks you maybe also have the tools included to open the phone and there are many videos which you should follow carefully to replace it well. I would rather pay 70 bucks then going to some repair shop or service center which replaces it for 130 bucks and above. @in_core If you have warranty use it since dead touch isnt your fault and as I read its common so LG have maybe screwed up it somewhere or the rom caused it :/ but i don't really think the g3 rom caused it since people even get that problem who are fully on stock without root.
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
I get 404 error on that link. Try pic again.
kevev said:
I get 404 error on that link. Try pic again.
Click to expand...
Click to collapse
https://goo.gl/photos/G1w9Z6F9rZ1JfDDEA
mwatson said:
https://goo.gl/photos/G1w9Z6F9rZ1JfDDEA
Click to expand...
Click to collapse
Wow. It looks like maybe loose connection from screen to system board. Or the device got wet? Try tweaking(twisting) the frame a little to see if it changes at all(better/worse). If it does then probably loose connection.
kevev said:
Wow. It looks like maybe loose connection from screen to system board. Or the device got wet? Try tweaking(twisting) the frame a little to see if it changes at all(better/worse). If it does then probably loose connection.
Click to expand...
Click to collapse
Hasn't got wet and no change when twisting either. Though switching the screen off and back on clears it for about 30 seconds. Very strange!
mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
Thats a hardware issue. You should claim for warranty.
mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
I hope that Screen Patches like this comes under warranty. So get your device replaced.
mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
Doesn't seem like a hw problem.
Try this:
1- Run a benchmark in loop for 30 minutes to make the device hot. Something like Antutu. This would provoque any underlying heat problem.
2- Set screen off to 30 minutes and leave it idle on to see if screen changes while doing nothing.
3- factory reset the device after backup your data.
My oppinion is it a hardware issue. You can handle it like a software issue and try to fix it but if you don't have time or don't want to experiencing it would be better to bring it back where you bought it.
malnabokor said:
My oppinion is it a hardware issue. You can handle it like a software issue and try to fix it but if you don't have time or don't want to experiencing it would be better to bring it back where you bought it.
Click to expand...
Click to collapse
ok, its come to light now. My five year old has confessed he knocked it off of a table. Makes sense now, however the table is just over half a metre high.It would have falllen onto a wooden floor. Warranty seems unlikely.
I must say though i'm surprised it has caused this damage. My wife's Moto G was thrown by my five year old onto tarmac and the Moto G is absolute fine. I'd like to buy the Honor 8 again as I really like it, though I feel I would be stupid to buy another if they are a delicate as this. Be warned.... Don't have kids!
mwatson said:
ok, its come to light now. My five year old has confessed he knocked it off of a table. Makes sense now, however the table is just over half a metre high.It would have falllen onto a wooden floor. Warranty seems unlikely.
I must say though i'm surprised it has caused this damage. My wife's Moto G was thrown by my five year old onto tarmac and the Moto G is absolute fine. I'd like to buy the Honor 8 again as I really like it, though I feel I would be stupid to buy another if they are a delicate as this. Be warned.... Don't have kids!
Click to expand...
Click to collapse
Than you are lucky that you have a Honor phone (if you are within the 3 month).
The Huawei/Honor offers 3 month screen warranty (but only one time) for accidents as well. Link: http://consumer.huawei.com/minisite/uk/vipservice/index.html
Yes call them quickly so you can send it back for repair/replacement. And get a good case!
malnabokor said:
Than you are lucky that you have a Honor phone (if you are within the 3 month).
The Huawei/Honor offers 3 month screen warranty (but only one time) for accidents as well. Link: http://consumer.huawei.com/minisite/uk/vipservice/index.html
Click to expand...
Click to collapse
Thanks, I don't think the screen replacement policy works in the UK. I've just created an account and it says standard rather than gold. I'll have to call them tomorrow.
mwatson said:
Thanks, I don't think the screen replacement policy works in the UK. I've just created an account and it says standard rather than gold. I'll have to call them tomorrow.
Click to expand...
Click to collapse
In the Hungarian version it sais that screen replacement policy works in the UK (actually the list of the countries where it id avaiable starts with the UK).
Here is the Hungarian text you can translate it if you want unfortunatelly I did not find the english language version. Link: http://www.honor8.hu/guarantee.pdf
I had the exact ****ing thing on my zenfone 2. It's the reason I replaced it with the H8.
I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.
mwatson said:
I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.
Click to expand...
Click to collapse
This is clearly a hardware issue. Have you asked for a replacement unit?
Sent from my honor 5X using XDA Labs
mwatson said:
I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.
Click to expand...
Click to collapse
I'm sorry to hear that I would suggest to contact Honor directly on FB because in most countries this 3 month screen replacement exist (like US.)
malnabokor said:
I'm sorry to hear that I would suggest to contact Honor directly on FB because in most countries this 3 month screen replacement exist (like US.)
Click to expand...
Click to collapse
No point in contacting them on Facebook, I've spoken to their help desk. UK not covered. It's with them for repair. Guess they will send me a bill. Loo! After your honor 8 guys. I've done the drop test and it sadly isn't durable. I really liked this phone. More than my Galaxy s7 edge, but tough to buy again knowing it can't survive a small drop.
mwatson said:
No point in contacting them on Facebook, I've spoken to their help desk. UK not covered. It's with them for repair. Guess they will send me a bill. Loo! After your honor 8 guys. I've done the drop test and it sadly isn't durable. I really liked this phone. More than my Galaxy s7 edge, but tough to buy again knowing it can't survive a small drop.
Click to expand...
Click to collapse
I'm really sorry to hear that. On the other hand it is interesting that the glass survived but the LCD panel was damaged. It was quite unlucky I guess.
Hello, just thought I would post here about my V20. I bought my V20 on the night of November 10, and loved using it ever since. It replaced my Droid Turbo 2, which was a meh phone for me. Up until last week, I had no issues whatsoever with the V20, at all. Then, last week I could tell there looked to be some thick orange lines on the left and right sude of the phone, from top to bottom. I thought it was probably nothung, so I ignored it. The next day it was gone, until that night, and it was back again, and the line on each side were thicker than before. I now knew that this probably was an issue, but still ignored it. Over the next few days, it got worse, when the top status bar started showing the PM and time in the same place, when the clock wasn't showing, notifications were on the screen when they shouldn't be, and even the second screen started getting my signature burned into the display (though it wasn't burned, since it goes away after a while.) The button bar on the bottom of the screen will burn in as well, as it has started to a couple days ago. Anyone else experiencing this? Have any tips? Thanks
JJOSH31 said:
Hello, just thought I would post here about my V20. I bought my V20 on the night of November 10, and loved using it ever since. It replaced my Droid Turbo 2, which was a meh phone for me. Up until last week, I had no issues whatsoever with the V20, at all. Then, last week I could tell there looked to be some thick orange lines on the left and right sude of the phone, from top to bottom. I thought it was probably nothung, so I ignored it. The next day it was gone, until that night, and it was back again, and the line on each side were thicker than before. I now knew that this probably was an issue, but still ignored it. Over the next few days, it got worse, when the top status bar started showing the PM and time in the same place, when the clock wasn't showing, notifications were on the screen when they shouldn't be, and even the second screen started getting my signature burned into the display (though it wasn't burned, since it goes away after a while.) The button bar on the bottom of the screen will burn in as well, as it has started to a couple days ago. Anyone else experiencing this? Have any tips? Thanks
Click to expand...
Click to collapse
Its a known issue of LG phones. There is some apps available like Twilight but nothing helps. Only way is replace ur LCD. But it will come again after some months of usage..
Rajeev said:
Its a known issue of LG phones. There is some apps available like Twilight but nothing helps. Only way is replace ur LCD. But it will come again after some months of usage..
Click to expand...
Click to collapse
Darn, thanks for the help. I will probably take it in for warranty though, otherwise if it happens again, I will replace the screen like you said.
JJOSH31 said:
Darn, thanks for the help. I will probably take it in for warranty though, otherwise if it happens again, I will replace the screen like you said.
Click to expand...
Click to collapse
Good. Now i am using Twilight pro apk. Dont know what happened but since 2 days my Rentation is not there
Rajeev said:
Good. Now i am using Twilight pro apk. Dont know what happened but since 2 days my Rentation is not there
Click to expand...
Click to collapse
Awesome, I hope that keeps working! I might try it as well, I just need to figure it out.
JJOSH31 said:
Awesome, I hope that keeps working! I might try it as well, I just need to figure it out.
Click to expand...
Click to collapse
Here is my settings..
Keep this settings for one day. Then see bro
Rajeev said:
Here is my settings..
Keep this settings for one day. Then see bro
Click to expand...
Click to collapse
Awesome, thank you very much. I will put it on tomorrow morning
So, how is screen retention going?
I start noticing it in my 3 months old phone. It's not new for me since I had the LG G4.
Enviado desde mi LG-H990 mediante Tapatalk