Database Users

It didn't take much to breake the glas

Be careful, I had my HD in my left pocket. I took the bus into town, the busdriver started to drive before I was seated and I bumped into the edge of a seat. My HD now looks like this
Does anyone know if there are spare parts availiable?

Flippin' heck, that doesn't look good I feel for you.
A warning to everyone, put the phone in your pocket screen side towards your body for maximum cushioning!

wiew that looks really bad! i'm afraid there no spare parts yet. Be patient, there will be after a while when more of these broken HD's will appear...

Meza1 said:
Flippin' heck, that doesn't look good I feel for you.
A warning to everyone, put the phone in your pocket screen side towards your body for maximum cushioning!
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Click to collapse
Good advice. I always do it.
​

Meza1 said:
Flippin' heck, that doesn't look good I feel for you.
A warning to everyone, put the phone in your pocket screen side towards your body for maximum cushioning!
Click to expand...
Click to collapse
Indeed that´s a good advice for all.

asoebye said:
Be careful, I had my HD in my left pocket. I took the bus into town, the busdriver started to drive before I was seated and I bumped into the edge of a seat. My HD now looks like this
Does anyone know if there are spare parts availiable?
Click to expand...
Click to collapse
Oh my god, I'm feeling bad for you. Thank you for telling us. Try to go to an HTC center and ask them how much ($) and how long is required for a repair.
How strong was the hit? And is the display still working, despite the crack?

Meza1 said:
A warning to everyone, put the phone in your pocket screen side towards your body for maximum cushioning!
Click to expand...
Click to collapse
There is also another reason for this. Because antenna is usually at back side, it's also bit more healthy. Especially if you keep phone in your trousers next to your "jewellery" ))

Damn that doenst look good

How strong was the hit? And is the display still working, despite the crack?
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Click to collapse
The hit was not bad at all, in fact I didn't notice the phone was broken until I was about to use it.
And yes, everything seems to work alright.

if the repair is too expensive...
I will buy it as it is.. if you want to sell the broken HD

asoebye, sorry to see this. We're all assuming you had the screen side away from your body in the pocket, can you confirm ??
As I suppose if an impact was large enough, even if you have the screen side in, a crack is possible.

Always put your HD in nice leather case

OMG! This sight will give me nightmares!

sorry to see this
I feel with you!
But it seems the screen is of glass. I thougth it was plastic.

when did you buy the phone? if it was less than 45 days ago you should be able to take out insurance...

omg, i`m sorry man. it looks bad. hope you can fix it.
wouldn`t this happen with a leather case? i mean leather is flexible...

guys, just have insurance for your phone and your get a free replacement

We're all assuming you had the screen side away from your body in the pocket, can you confirm ??
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Click to collapse
Yes, I can confirm that. The thougt of such an accident has never entered my mind. I have never destroyed ANY phone. I got a scratch in my P3600 because I dropped it, and thats what I was most affraid of with my HD also.
But if you have the screen against your thigh I think you need a quite a hit to destroy the glass. The backcover will probably break first.
I think I will have that in mind from now on ...

DAMNNNNNN!! BAD LUCK
Nighthawk2050 said:
guys, just have insurance for your phone and your get a free replacement
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Click to collapse
Good idea any pointers where we go to? the cheap and best place to get it insured?

I'm going to get CPP Fonesafe, but this is only available in Italy. There is also an UK version with the same name, but it costs 7 pounds a month, so it's not what I call cheap.

'Splodge' on screen

Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...

Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl

Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.

i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr

Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings

greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
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Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.

I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.

O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...

Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?

I've had the same with my HD2.
They fixed it for me (new screen)

Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
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Click to collapse
Get hold of a replacement screen and do it yourself??

MalekoUK said:
Get hold of a replacement screen and do it yourself??
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Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?

Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.

I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.

MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol

Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair

MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?

Don001 said:
Congratulations.. how long did it take to come back?
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Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.

Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.

MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!

very happpy & very upset/sad

hello all.
just bought a new galaxy tab for the price of $750 here in Baghdad today. it was brought over from UAE and has full Arabic and the best android 2.2 system.
i am extremely happy to have it however the happiness stops to when the spec of dust appeared to my eyes. right under the sticker that comes on the screen appeared a white dot to the very right of the screen. however when i use the unit the although not apparent it looks like a dead pixel rather than a spec of dust because it looks to mix colors. (i would take a picture later and attach it to this post) -- the area i am talking about can be shown here. its on the very top right hand corner of the center image in step 18; http://www.ifixit.com/Teardown/Samsung-Galaxy-Tab-Teardown/4103/3
i am considering tearing the unit apart and blowing some air under the screen this is if the item is dust.. is it easy? i am looking over some videos to take it apart. -- according to the steps from the link above step 18 requires a heat gun and that i am not too good with.
OR
shall i just ignore it?
Any experiences with things like this?
thanks!
[wow a 104 views as of this edit and no replies? hmm]

there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App

dboppc130 said:
there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!

bdl1969 said:
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!
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Click to collapse
thanks for the response guys.
that option really isnt valid here where i am. i tried with the shop i bought it from but now i am deciding to just put up with it. oh well.
perhaps those dead / stuck pixel fixers or something...

Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx

specmac said:
Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx
Click to expand...
Click to collapse
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion

cylent said:
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion
Click to expand...
Click to collapse
Don't give up after one try. It took several attempts over a number of days using Pixel fixer to clear up my stuck pixels.

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm

More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).

r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
Click to expand...
Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.

jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
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Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.

lol it's funny

Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?

Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
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Click to collapse
So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.

ams84 said:
lol it's funny
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Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.

imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.

Only thing to do is send it in?

this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.

Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.

topambire said:
Am I lucky? My one has no problem.
Click to expand...
Click to collapse
Give me 10 minutes with your phone and I'll find you one.

topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
Click to expand...
Click to collapse
Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.

I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.

I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.

Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.

Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.

No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.

I can't see anything like this on my phone...
How can I see/make it:-??

Help with newton thing on my screen!!

Please please please somebody help me. I have the little oil spot inside of my screen. How do I get rid of it permanently without sending it to Samsung?? I'm going on a trip in 2 days and need to take it along with me. So any info on how to fix it would be great!!
Sent from my SGH-T989 using xda premium

Put it in the fridge for 10 minutes.

etbob623 said:
Put it in the fridge for 10 minutes.
Click to expand...
Click to collapse
This a permanent fix?
Sent from my SGH-T989 using xda premium

Blow very gently into the charging port. You will need to put your lips there to get a seal, but don't slobber all over it. A good fix when you are out in the world but I suspect the fridge option is better in the long run due to moisture.
Sent from my GT-P7510 using XDA App

Permanent enough to not be annoying. You might have to do it every few months at the most.

i solved mine by putting a few layer of folded paper abt 2" x 0.5" at the back, middle, abt an inch or two of the top. you got to experiment the placement as well as the thickness of the folded paper yourself. too much then it will make it worst, too little and it wont make a diff. then i snap it back into the original book case folder. this force the tablet to bend upwards a little in the middle and i no longer have the oil stain. but it does once its out of the case. i consider my solution sort of "permanent" for me...

As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
*Look at that. A mod edited my post. Good to see there's actually mods here; bummer all you do is edit posts that are critical of the mods instead of real moderation (stickies, deleting and merging duplicative threads; editing badly-written post titles; generally making the site and the search function more useful....).

Service Center
Just send it to the service center

Mine was really bad, it took up a huge portion of the screen, but you could only see it from an angle not when looking directly at it. I bit the bullet, called Samsung. The service lady was very nice, problem was immediately acknowledged , no questions asked , just the serial number info. I had it back in less than two weeks. Very glad I sent it it! Oh, back up your data! Mine came back factory restored. Just do it! The rings will come back even after putting it in the fridge!

slack04 said:
As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
Click to expand...
Click to collapse
I got it from Best Buy!!! Just my luck

twolfekc said:
I got it from Best Buy!!! Just my luck
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Click to collapse
So did I.. I. Taking mind in today.
galactic FORCE!

I got my tab back in August 2011. I've always been able to generate these rings by pressing hard on the screen, but they would eventually fade away after a few seconds on their own.
Yesterday, for the first time, the rings stayed. After a while, I was able to bend/press/smear them away, but this has me worried. Now, the rings appear with just slight pressure on the screen.
Should I wait until it gets worse? Maybe I should just call and request to send it in as Samsung seems to be replacing them no questions asked? I'd love to just get this new and improved screen you guys are talking about.

Sending it to the service center is painless and it'll be back into your hands in less than 10 calendar days.
Or you can just live with it. For the most part you can't see it when you're using the Tab. I lived with it for 6 months before deciding to send it in. Then I kicked myself for not sending it in sooner.

You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?

Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
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Click to collapse
I did. Some days they were there, sometimes not. I called and they immediately acknowledged the problem and sent me an RMA. I don't think the repair person even checks. They just replace the screen.

Awesome. Thanks for the info.

Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
Click to expand...
Click to collapse
Absolutely. It's a known problem; they shouldn't even give you any trouble if you call it "newton rings" (don't call it oil spot or water or they'll think it was your fault). One other bit I should have mentioned: most of the screens that got the problem did not have a logo on them. The ones they're replacing them with say "samsung" on the bottom. It's better than having the rings, but I do miss my logo free slate...

I do not have the logo. Hmmm, I don't know how I feel about this. Where is the logo? Is it on the long edge or the short edge? I use my tab 100% landscape.

Mine has the logo on the bottom long edge, centered. I actually like having it because when someone asks me if it's an iPad I just point to the logo.

Thinking about calling. Is there a special phone number in the USA for these Newton Ring cases? Or just use the 800-726-7864 number on their support page?