Keyboard issues in landscape - Essential Phone Questions & Answers

Any of you having keyboard issues in landscape. My keyboard is basically unusable in landscape. The keyboard freezes for a few seconds and I just the letter I want several times before it registers. Many times I have to wait 5 to 10 seconds for the keyboard to work again. It's not just Gboard but any keyboard I try so it must be an issue with the touch screen. Everything works fine in portrait mode but thrn I can only use one thumb to type. I like typing in landscape and use two thumbs. I have a ticket opened with Essential for this. It's my only real issue with the phone. If no one else is having this issue the I must just have a faulty phone. The letter "t" is the worst. It never works in landscape for me.

barleysoda said:
Any of you having keyboard issues in landscape. My keyboard is basically unusable in landscape. The keyboard freezes for a few seconds and I just the letter I want several times before it registers. Many times I have to wait 5 to 10 seconds for the keyboard to work again. It's not just Gboard but any keyboard I try so it must be an issue with the touch screen. Everything works fine in portrait mode but thrn I can only use one thumb to type. I like typing in landscape and use two thumbs. I have a ticket opened with Essential for this. It's my only real issue with the phone. If no one else is having this issue the I must just have a faulty phone. The letter "t" is the worst. It never works in landscape for me.
Click to expand...
Click to collapse
Just tried typing in a txt in landscape mode and it seemed to work fine on my phone. Only tried it for a few mins though. I dont have any other keyboard installed. Just what came with the phone

I have this exact issue. Did you find a solution?

Count me in for a problematic keyboard in landscape. OR should i say in landscape. Count m in for a problenatic keyboard in lanscape.

Just tested it and keyboard responds normally in landscape mode. I'm on hardware revision 1.8 and android 7.1.1 with December security patches.

essential customer service is very slow to respond. last i heard from them they said this is a known issue which is fixed in oreo update. prob is i cant get the update. they said its available for all phones except through sprint. im on sprint. they said if i insert a different sim ill get the update. my phone is locked to sprint. they said it doesnt matter just insert different sim even if the phone wont recognize the sim the update will become available. hard to believe and in fact didnt work for me. im actually not even using the phone anymore because of this issue as i do a lot of typing in landscape so the phone is collecting dust now. not cool. id like to see essential expedite a fix for us.

Maybe I was too quick to put down essentials customer service. They did reach out to me and hopefully they will send me a new phone.

So to update I wasn't too quick to say essential customer service sucks. They don't answer phones. You can leave a message or an email and you might get a response back a day or two later. That's a recipe for quick results huh. As far as keyboard becoming totally non functional in landscape mode apparantly they don't think that that's a serious issue
"
I can appreciate your frustration, but not being able to use the keyboard in landscape mode is not a manufacturing defect."
So that's the customer service. Now about the phone if anyone is thinking about getting one... First the good: the design and feel is impeccable. I had a galaxy s8 before this phone and contrary to popular opinion I hated that the phone always felt slippery in my hands and was hard to grip and hold.
The bad: camera sucks. Screen brightness is seriously lacking. At its brightest its actually surprisingly dim. In both these areas this essential phone is actually well worse than my Nexbit Robin and that was a $120 phone 18 months ago. The screen also stutters when scrolling and lastly on my particular phone the keyboard did not work in landscape mode and that is how I prefer to use my phone - in landscape mode.
Verdict: at $700 gtfo at $500better get an lg g6 or a 1st gen pixel. Trust me you'll be happier. At $150? it's passible. Lg g5 is better.

Related

another problem?

When the screen moved from portrait to landscape in my previous two tytns (which had SA problems) the change was smooth.
however, on my new one (s/n HT64...), even tho SA issues arent around (yet?) the change from portrait to landscape isnt as smooth, but still ok, but the screens backlight and display goes off, not just as if i'd left it a while (which it hasnt been, as the "change" doesnt take 1min), but as if it was off, then it comes back on when tapped or a key is pressed.
Anyone else had this problem? Is it really a problem, or am i trying to do things too fast (but then the screen blanking out would still be a problem), or am i just losing my confidence with this handset as its my 3rd one and nit picking?
If its a problem (and judging from the "same-y" devices being released this year) i think i'll leave HTC for a while, which would be a shame. Yet again, i'll be running back to Nokia!
pob said:
When the screen moved from portrait to landscape in my previous two tytns (which had SA problems) the change was smooth.
however, on my new one (s/n HT64...), even tho SA issues arent around (yet?) the change from portrait to landscape isnt as smooth, but still ok, but the screens backlight and display goes off, not just as if i'd left it a while (which it hasnt been, as the "change" doesnt take 1min), but as if it was off, then it comes back on when tapped or a key is pressed.
Anyone else had this problem? Is it really a problem, or am i trying to do things too fast (but then the screen blanking out would still be a problem), or am i just losing my confidence with this handset as its my 3rd one and nit picking?
If its a problem (and judging from the "same-y" devices being released this year) i think i'll leave HTC for a while, which would be a shame. Yet again, i'll be running back to Nokia!
Click to expand...
Click to collapse
Ultimately of course you can do more with this than your Nokia - but you also have to put in a lot more as well so depends what you want to use it for really.
Anyway your problem :
1. What advanced power settings are set and
2. What backlight settings are in?
Mike
PS
When posting a new thread, please enter a specific title such as
Backlight+Display Power off unexpectedly
This is because people who search for threads may well put in "Backlight" or "power" but will not search for "another problem"

Weird HW button issue- Anybody else?

I've got a weird problem. The buttons to the right and left of the D-pad stopped working (phone on/off hook, videocall, windows start menu, OK and soft-key buttons). All other buttons, including the D-pad, work fine.
I've reflashed with another WM6 build, I've reset the device and taken the battery out, but the thing persists. I have a feeling it's a hardware glitch. Has anyone else had this problem?
All the best to all of you.
Laz
Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.
Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.
stevejarvis said:
Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.
Click to expand...
Click to collapse
Crap. It seems I have it for good... You say it happens from time to time, my keys are simply DEAD. Since posting, I've also noted that clicking the D-pad down key sometimes results in launching the browser (i.e the top right key above the screen). LUCKILY, the scrool wheel and side keys seem unaffected, otherwise the device would be REALLY useless. Too bad, I really liked it!!!! Now I'm wondering whether to bother trying to get this repaired, or to look for another phone altogether.
Are you having problems with the same keys? Or different ones?
same issue here
i have the same problems, every now and then the d pad will stop working and then i don't know how or why it starts working again. i have another issue with the sound, same thing it will stop working and then after some hours will work again

Digitizer gone - but not completely dead... Any advice? [VIDEO]

Hey my lovely XDA-ers, I'm really hoping for some magic here...
Yesterday my HD2 digitizer just stopped working... the Touchscreen will not respond to any inputs. It was bitterly cold outside so I was half hoping that an overnight stay in a warm room would help, but no avail...
The thing is, on one in every 5 restarts, I get a small amount of life from it. One one in 15 restarts, I get full use. So there's still life in there.
I could understand if it broke because I dropped the phone/squashed it, but at the time I was just playing Robo Defence, completely normal use, when all of a sudden it stopped responding.
I've uploaded a video, which shows how, occasionally, the bottom fifth of the screen works. However, as shown, when I'm using the top half of the screen, the digitizer appears to be receiving input from the bottom of the screen, as though I'm trying to perform a multi-touch action. For this reason I'm hoping there still be some way to rescue the phone without an expensive repair job. I bought it in March from XDA Marketplace, and it's served me faithfully since, but because of that I do not think I have the manufacturer's guarentee, or insurance
I've hard-reset, I've reflashed my ROM, I've tried in both WM and Android (my usual OS at the moment), I've reflashed over WM ROMs, and the problem stays the same... (also read all related threads!)
Sorry for inverted nature of vid!
So does anyone have any suggestions to try? Otherwise I might go through a £130 repair service on htcrepairs.co.uk - they do not show up on a forum search so I was wondering if anyone had used their service before?
Thanks all, appreciate any ideas.
Edd
Very odd indeed. I don't have a solution for your problem, but a suggestion. It is a long shot, but might help.
Whenever i had similar problems with my Wizard (i know, kind of old but one of the best older devices every made by HTC), i opened it and cleaned it from the inside and checked all the connections of keyboard, touchscreen, etc. to the mainboard. Sometimes it helped...
In the end, if you buy the replacement kit, you anyway have to open the HD2, so why not try this in prior to buying the kit...
A lot of people seem to have this problem. There's a lot of information on it here. Do a search. But the short answer is its a hardware problem. If your phone is still under warranty send it back. I think HTC will fix it for free if It's less than a year old. But try your carrier first.
Sent from my HTC HD2 using XDA App
BAD NEWS...
i had EXACTLY this happen to me. eventually it totally stopped responding. Only option is to replace the digitizer.
GOOD NEWS..
After a month of searching, I found a really good guy to do it. www.iexpertstudio.com . The owner is VINCE. you can email him on his site. He charged $110 including mailing it back to me. He replaced the LCD and digitizer and sent it back. All works perfectly now.
I see you are in the UK so dont know if it makes sense to send it to the US. Alternative is to go on ebay and buy the screen/digitizer and replace it yourself.
(BTW normally i would have chucked the device, but even after 1 year I still dont think there is as versatile a device as the HD2. Had the DHD been 3G useable in the US I would have bought one.)
Thanks for the feedback guys, I've been doing some investigation my end (and you're right, there are similar threads on here, but none which had a "half-screen working" problem.)
I've narrowed the culprit down to my "Back" button. It's somehow exerting pressure on the screen, leading to either a non-responsive digitizer or an input at the bottom of the screen.
I might add this to an entry in the "ANDROID KILLS YOUR BUTTONS" thread
My choice is to live manually with it, or get the company mentioned in the first post to give it a good clean, but whether it's worth £80 just yet is a question for me.
Anyway, thanks for your input, guess this thread will close, but to any readers in future, if your screen seems to die, see if it's pressure on the screen caused by the buttons!
I can totally support your reasoning.
I haven't had any problems whatsoever with the touchscreen in almost a year of honoured career of this phone, while this morning I was trying to unlock it with no success (nothing special happened, I even used it 10 minutes this morning already). At first I thought it was the usual "sleepy" behaviour of the screen right after waking up, butafter sliding down the hdmini style unlocker at least 10 times with no effect I really started freaking out :O
I have longpress endkey set on instant reboot, and after that it seemed working... just not for too long.
To cut to the chase, what in my opinion supports your idea of hardware buttons interfering is:
sometimes, as I have LMT installed, with the tap&hold option enabled, swiping with just one finger triggered double swype instead (as if the screen detected a second, firm press on the screen elsewhere even if I sure as heck was swyping with one finger)
using mymobiler didn't work as well; if it was a hardware touchscreen problem, mymobiler should work, as it simulates touches, so it will just do its job even if the touchscreen is totally dead... while, IF the hardware touchscreen detected a firm press somewhere, mymobiler wasn't able to actively simulate another press
repeatedly pressing on the end key (which seems to be the culprit in my case) apparently solves the problem, as I can use the touchscreen again; also, a prolonged cycle of hibernating with end key, waking with end key, swyping down the hdmini lock (repeat at libitum) seemed to work, as if I dislodged something by activating the button so often
What I don't understand anyway is: HOW can a button pressing on the digitizer be exerting a touch action? If this was a resistive screen, I'd understand, but it's capacitive, and not even capacitive pens are so good as fingers in activating the touch. The buttons are just plastic with a metal contact underneath, and this metal contact shoudl by no means be anywhere near the digitizer.
Bah.
I know I have 2 years warranty on this device, but being far from my phone during the warranty processing gives me the creeps, so I'll just go on using it and pray this to be the defaillance of one sunday morning not to be seen again... after several soft resets (and fantasizing about a new rom flash, which I need anyway for other reasons) the problem seems to have settled by delicately bashing on the end key. The unlock slider is responsive after every wake up now... FOR now.
Praying...
My screen also died. So the only thing I have to do is press on the end key for a couple of times to make it work again?
lol, that's ONE possibility.
Just saying, in my case it worked, and still does since it happened once more this evening, so it's definitely got something to do with the hardware keys messing around (and hopefully dislodging themself for good, or I'll have to send it back for servicing), anyway in your case it could also be a dead digitizer, so no go
let's put all this about touch screen in 1 sticky thread pls.
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
smeddy said:
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
Click to expand...
Click to collapse
ditto.
Actually, I don't like having paid good money for a defective phone, but being without HD2 for up to a couple of weeks to one month (maybe? have no idea how fast HTC servicing is) is troublesome. I may buy for a deal a blue angel as a spare, yet, no GPS...
The most problematic event is if you get the "stuck" screen during a call.
In my case, it's the end key that messes it up; if the screen's dead, pressing twice the end key, firmly enough (once for screen off, then again for screen back on) wakes up the screen, and apparently, during a ringing incoming call, you can press the hardware end key without rejecting it, so it's a viable option (not taking into consideration the fact that trying to wake up the screen takes time, and the caller may give up after a while if you're not fast enough).
But if for any reason the screen gets stuck while the call is connected, I am stuck too, as to wake it up I should press the end key thus hanging on the other party.
Sad story.
EDIT: forget what I wrote, pressing end key while phone is ringing WILL reject the call. I tried it before during a real incoming call and apparently it didn't do it, but now it just did.
I also have a HD with a dead screen....
Only thing here is I have sent it back twice already to TelSuck here in Australia only to have it returned after the tech has wiped it over and reflashed it for me... What helpful little imps they are!
Code:
http://www.youtube.com/v/T6ssqmpRIB0
Its drivin me nuts sending it away for 3 weeks at a time to have someone with just enough grey matter to be able to wield a screwdriver tell me nothing is wrong.
Happy to try any suggestions!
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
ephestione said:
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
Click to expand...
Click to collapse
I will try that - it seems to happen more frequently when plugged in and charging, and now more buttons seem to be the cause/fix (e.g. now the home-button, or when I am on home-screens the phone will swipe "left", whereas before it would swipe "right". I'll keep playing.
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
I'm having same trouble now whit my phone except problems started mouth ago. After some period I again power up my phone and suddenly everything worked perfectly. Unfortunately this last only for two days and then exactly same problems happened, partially function screen.
As far as I know only good solution is replacing digitizer... I already ordered one for me.
exactly the same problem for me.. I sent it back with warranty yesterday
smeddy said:
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
Click to expand...
Click to collapse
Ditto.
Actually, my warranty lasts two years, which means until 2012, anyway I cannot stand risking to lose calls because the screen dies on me in the wrong moment, and the only way to wake it up is pressing the endkey (which by the way is the only "cure", and apparently never the cause).
I will be uploading a video on youtube regarding this, also to show it to the guys at the HTC support who will be asking me to hard reset and reflash until annoyed to death (as if that will solve anything)
Bump
This is the video that I just uploaded to youtube:
http://www.youtube.com/watch?v=C3-PNYwpYeI
EDIT: One day after, the problem has become way more frequent, 1 out of three times I wake up the phone, diugitizer is dead and I need the " on the end key to make it work
Uploaded another video on youtube with problem showing on vanilla lockscreen so HTC support doesn't try and tell me it's CHT lockscreen's fault
Last bump.
Screen has ben promoted from "hardware key problem" to "permanent death".
Now I can use the phone with mymobiler, but I can't anymore with touch, I seem to not be able even to wake it up even by pressing on end key
Re-flashing last official rom upgrade now to see if anything changes... yeah,sure
Ouch - good luck, hope mine doesn't go that way...

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

Part of screen not working

For the past few weeks I noticed I couldn't respond to posts unless I removed the keyboard and brought the button to the bottom of the screen.
Then I realised that area of the screen just did not respond to anything, like in contacts I couldn't select letters in that area.
I enabled screen touches and they were showing up but there was no response from the OS.
I did a search and one fix was to clear the cache in recovery, which worked for a few hours maybe.
The next step is factory reset which I'll do if it's a permanent fix, but I'd rather not otherwise if I really just need a new phone.
No root so any backup will not be a full one so I'd rather just start again on a new phone if that's what it takes.
Has anyone had this?
Mine is the international version.
Well, today I mentioned this to work mate as it's been rather annoying so I prepared a screen to show them the issue at the store and now it's been working ever since.
Up until at least yesterday it was still happening. Very confusing as I was going to bite the bullet and backup what I could and try a new phone as it doesn't seem like a widespread problem.
Part of Touch Screen not working
I have the same issue with my S7 Edge too. It's really annoying especially when you are typing a message and can't send it because that particular area of the screen is not responding to touch. Now I have to type in a message and close the keyboard just to bring the send button down and tap on it. The issue gets solved when i restart the device but the problem continues after a few hours of normal use. Does anyone have a solution to this , Please?
Ok, my phone did reboot last night so it will probably come back.
You have exactly the same symptoms as me.
My girlfriend has the AT&T version of this phone and she has had the same exact problem the past few weeks. Like someone above said, it's right where the send button is in the SMS app.
I wonder what this issue could be?
Sent from my SM-G935F using XDA-Developers mobile app
Well, you can blow me over with a feather as mine has been fine now for about three days, since I was about to show them in the store and ask for a new one.

Categories

Resources