Weird HW button issue- Anybody else? - 8525, TyTN, MDA Vario II, JasJam General

I've got a weird problem. The buttons to the right and left of the D-pad stopped working (phone on/off hook, videocall, windows start menu, OK and soft-key buttons). All other buttons, including the D-pad, work fine.
I've reflashed with another WM6 build, I've reset the device and taken the battery out, but the thing persists. I have a feeling it's a hardware glitch. Has anyone else had this problem?
All the best to all of you.
Laz

Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.

Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.

stevejarvis said:
Happens two three times a day on average.
It is particularly irritating when trying to hang up after a call.
Since it didn't happen until the phone was several months old and perists despite a s/w upgrade I assume it is basically a hardware problem.
This is one of the reasons why the Hermes is really not useable as a serious business tool - although it's a nice toy.
Click to expand...
Click to collapse
Crap. It seems I have it for good... You say it happens from time to time, my keys are simply DEAD. Since posting, I've also noted that clicking the D-pad down key sometimes results in launching the browser (i.e the top right key above the screen). LUCKILY, the scrool wheel and side keys seem unaffected, otherwise the device would be REALLY useless. Too bad, I really liked it!!!! Now I'm wondering whether to bother trying to get this repaired, or to look for another phone altogether.
Are you having problems with the same keys? Or different ones?

same issue here
i have the same problems, every now and then the d pad will stop working and then i don't know how or why it starts working again. i have another issue with the sound, same thing it will stop working and then after some hours will work again

Related

Joypad and Softkeys not responding

I just flashed my girls 8525 and her joypad, softkeys, phone keys aren't responding anymore. They were responding at first, so I just figured a hard reset would do it. But it's still not working. The top message and IE button works though. Also, when I slide the phone open the softkeys there work. I can't even hard reset the phone.
Can you Reflash the phone? Maybe just a bad install.
chipsxj said:
Can you Reflash the phone? Maybe just a bad install.
Click to expand...
Click to collapse
Did that already...still not working
I think my phone is having the same problems as yours.
None of the physical buttons on the bottom of my phone are working. My scroll wheel works fine, as do the Power, Comm, and Camera buttons, and all on-screen "buttons" work, but it's like the bottom group of physical buttons on the phone are not responding. It's been somewhat intermittent, but now they're basically not working at all. I can't even hang up the phone with the End key, or activate the dialing pad with my Phone key.
I had done all of the WM6 Cingular upgrades from the Cingular website, and it seems my problems started shortly after that.
Just this morning, I ran the "Clear Storage" command, and now my system is running WM6, Build 18128.0.4.4, ROM version 3.62.502.3, ROM date 10/11/07
Have you tried flashing back to the ROM you had before that was working?
If it is not ROM related.......I would fear some hardware issue exist.
Can you go into the button settings under settings and reassign the button functions?
I'm downloading the ROM from HTC right now @
http://www.america.htc.com/support/8525/software-downloads.html
Will see if that fixes it, then I guess I will have to figure out where the previous ROM versions are archived, and download/install previous versions if this doesn't fix it.
Under the Button settings - the only 4 buttons that it allows you to reassign are all working fine. It's only the buttom cluster of buttons below the screen that are being "tempermental".
Oh - I'm fairly certain it's not hardware related because I can reset the phone, and push the Phone button, but then it quits working. It's like the buttons aren't being released / activated after the first time they're used.
Hopefully the ROM reinstall will fix it...
I'm having the same problem. All soft keys work for a sec after SR but go dead. I don't think it's rom based because I have HTC WM6 Rom, and all my troubles started after I put Pointui on my TYTN. I've Hard reset once already, might have to do it again. Anyone have any ideas why this is happening. I also get occasional white screen, again none of this happened before Pointui.
I get the occasional white screen, and I've never installed the Pointui that you mentioned.
Well, I just reinstalled the current HTC official ROM for the 8525, and without installing anything else, my buttons are still intermittent. I think it's the version of the ROM since the device is essentially "clean", correct?
The buttons seem to consistently function properly ONLY after I roll the scroll wheel. It's most definitely a software glitch.
edit to add: while randomly navigating around, I got the White screen.
Well, I've been on the phone with HTC, and AT&T's warranty department, and was basically told I could shove the phone up my a$$. What a POS operation.
Since my phone is out of warranty, they said if I wanted to do an "Out of warranty exchange", I could politely hand them $497, and they will joyfully ship me a replacement REFURBISHED phone. WTF!?!
In speaking with the warranty repair department, they said they would be HAPPY to take a look at it, and evaluate the problem, and call me with an estimated cost of repairs, of which the absolute minimum cost I would incur would be to the tune of about $129 - I was so appalled, I didn't write down the exact price. I told them I am 100% unwilling to give them money to fix a problem that I feel their software created, politely said goodbye and hung up the phone.
So, I'm essentially stuck with a phone that HTC / AT&T broke via their WM6 ROM update, and they're not willing to do anything (for free) to fix their mistakes.
My phone has suffered NO water damage, and no physical damage.
I did a ROM reinstall this morning, I did a hard reset (pushed the two dash buttons on the bottom cluster and held in the stylus reset button), and the only way I can make the cluster operate is to roll the wheel a few times, and then the buttons work (at least for one or two clicks, and then I have to roll the wheel again).
What a joke.
So, I guess I have to figure out how to revert to a previous WM5 ROM. Is this possible?
Everyone here is getting the same errors as me...the occasional white screen and so on. I've never tried scrolling the wheel to make the buttons recognize. I just hit the power button -> sleep mode -> power button and the buttons work again for a short time. LUCKILY phone is still in warranty and AT&T will ship me a new one <3 Buisness care...I'm thinking it's not software related because I installed schap's windows 6, on every last one of the hermes I've came across(About 10). Something might just be wrong with these hermes.
I have same problem with TYTN.... and what to do???
Okay - I bought a new phone over the weekend. As a last effort to fix the phone, I decided to google my problem, and I actually found the solution in the first link I clicked on. I feel pretty stupid, actually.
Slide your keyboard open, and look at the backside of the screen. The phillips screw at the bottom left of your screen - try loosening and/or tightening that screw. Mine was loose, so I had to tighten mine. My wife dropped my phone a week after I bought it (well over a year ago), and I guess the screw eventually worked itself loose.
My button pad now works like it should.
Guess I'll be taking my new phone back to the store and just keeping the 8525.
Did someone knof will that repair if i downgrade WM6 to WM5?
same thing is happening to my X01HT, wheel then it works for a few times and then it stops agian, wtf!?
WM5 downgrade did not resolve front buttons problems
ivanish said:
Did someone knof will that repair if i downgrade WM6 to WM5?
Click to expand...
Click to collapse
I have had the same problem for quite a while now. I upgraded from the official WM5 that came with the TyTN to the official WM6. After a while the buttons on the front started to be intermittent. As well as the memory card "disappearing" and QWERTY keyword randomly dying (resulting in display fixed to landscape mode), both resulted in a hard reset to resolve. Anyway, to cut a long story short I contacted HTC who said they would repair the problems under warranty (as it was still in warranty) but due to my very misfortune the device suffered liquid ingress THE DAY BEFORE I SENT IT OFF!!! Thereby voiding the warranty (as notified by HTC after inspecting the device).
So, I would have to sort this out myself. I tried various unofficial ROMs, all of which work "for a while" (maybe a day or two) and then go back to being intermittent, and then not working completely. I have also used a WM6.1 ROM which seemed to work for a lot longer, but then stopped working just like the rest.
As of today I finally downgraded from WM6.1 as I was reluctant to do so before as I love some of the new features of WM6.1. But I took the plunge to see if it would resolve the button problem, as it was becoming a pain not having those buttons working. And the answer is........NO! After just a few minutes of me setting the device up the buttons ceased working.
I find the problem quite strange. I am a computer professional with an electronics background, and I am not convinced the problem is either software or hardware related (i.e. I am not convinced which is the problem). I have dismantled the phone on two occasions and all connections are connected perfectly. I have changed the ROM numerous times and tried different version of WM but all to no avail. One of HTC's solutions is to check whether a button is stuck, but all buttons are fine.
I have recently purchased Tomb Raider for Pocket PC, and within that game I have on numerous occasions "lost" the front buttons (on the occasions that the buttons were working). I happen to play about with other buttons, and after pressing the Comm Manager button all the front buttons returned to working order (but then they would stop working again shortly after). I tried this numerous times in Windows Mobile (6.1) when the buttons ceased working and it did not resolve the problem, however it still does in Tomb Raider.
After downgrading to WM5 I have noticed that with every power on and power off all the buttons and lights works correctly (in WM6.x if the buttons had ceased working then the lights would remain on even when in standby). So, it would appear in WM5 you can restore the buttons functionality by pressing the standby button twice (once to turn it off and once to turn it back on).
So, I am puzzled. Is it hardware or is it software? Any ideas? Is it a driver issue? Is it not informing a chip somewhere to power up the buttons? Is it a loose connection? Who knows? HTC certainly will not tell me (obvisouly because they want me to pay for them to repair it).
So, any ideas?
Adam
BTW the memory card problem and QWERTY keyboard problem were resolved by using an unofficial ROM.
Check that the "ok" button next ot the jog wheel is not stuck. Seems mine is, need to open the phone up and fix it.
I actually do not have problems with the D-pad but I'm getting problem with the Answer(green) and Hang Up(red) button...
Anyhow... anyone has a solution since then?
similar problems
hi i thought i would join this discussion as i have been having similar problems with my tmobile vario 2. i had it for a year with no problems and then the day i upgraded it to an orange tytn II the bottom buttons stopped working. i have taken the whole phone apart to check connections and everything seems fine and when i put it back together the buttons work fine for about a minute and then stop again. i have been tearing my hair out, i still have the original wm5 installed that came with the phone and before it stopped working it had been kept very well and not been knocked or dropped or anything. All the buttons on the top and side and the control pad and center button at the bottom work the only buttons that dont work are the 6 at the side of the control pad which pretty much renders the phone useless as a phone.
IF ANYONE SOLVES THIS PROBLEM OR HAS SIMILAR EXPERIENCES PLEASE CONTACT ME!!

Leo Screen freeze crash Issue

I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Have you tried a hard reset?
ronald_adi said:
I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Click to expand...
Click to collapse
Haven't had the issue. Vaguely read about this somewhere else, might be related to the default WM 6.5 lockscreen. Disable it and try something like S2U2 and see if u still have the same issue.
I have same problem with my device. Is this software or hardware problem? I have to do hard reset, and after that display can be stack. So I have to do soft reset, and phone working. It happens to me 2 times in one day, both times after I have been in room with very bad signal. Maybe that can produce problem. Symptoms are same as on YouTube video.
Does anybody know how to solve this?
i face this b4, it happend few times a day. but after i do hard reset the problem is solved. i think should be installed something conflict with the phone or inproper amended some registry
i used to have this but now it is less common after I have installed WMTask to Close applications when I hit "X" (instead of WM just minimizing the app). In effect it frees up memory and hopefully does cause your HD to struggle for memory when waking up?
guys,
for your info, I installed a new ROM and this didnt help. So it is NOT a SOFTWARE issue. I returned my phone for a new replacement unit and no more issues.
Sorry to say but if u have this problem u need to send your phone back.
I now have no more issues!
Mine has been doing this a lot. Turning it back on just results in the keys lighting up and nothing more.
Work around is to turn on so keys light up, hold down power key until lights all go off, then press power key again ... it will come back to the lock screen.
Thanks for your prompt answer.
It is not seems as memory problem, because if I remove and return battery problem stay. Maybe it can be problem with display driver. Also it is a little strange that after hard reset, I have to do soft reset to get it work again. I not like to change rom version, because it can void my guaranty, and maybe it is hardware problem.
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
HTC HD2 freezes quite often Solution
le_paulo said:
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
Click to expand...
Click to collapse
Well thanks for the solution so if we get that bug , just put your brand new HTC HD2 on the freeser lol
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
dazz29 said:
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
Click to expand...
Click to collapse
I am not quite sure that is software problem, if you done hard reset, and display still not respond on touch.
Soft or hard reset could clear the problem, I just mean that a hard reset didn't avoid the problem coming back. My current ROM is the official 1.48, didn't have this issue on the previous official ROM.
I got confirmation from service today, that it is hardware issue with phone display.
Bogi79 said:
I got confirmation from service today, that it is hardware issue with phone display.
Click to expand...
Click to collapse
How do you know if youre phone should be replaced? Does it happen every time?
This happens to me every so often.
ya, I'm experiencing this as well. real drag!
The same thing happened to me aswell.
I recieved a message and when I tried to unlock the screen, nothing happened. The hardware keys worked but the screen didn't register my touches.
Tried soft reset, didn't work. Removed battery for a while, didn't work. Hard reset, didn't work. Flashed official ROM from HTC, didn't work.
It's been sent for repair. Hope I get it back quickly
I actually don't. But I insist to get phone replaced. I wrote appeal to company where I buy phone. Also I wrote down S/N and IME so I can check if I get new one.
Got the exact same problem, have been complaining about this in different topic here.
Sometimes couldn't unlock screen for many hours... then suddenly works again.
I've tried everything : decreasing/inscreasing screen sensitivity with reg, removing the screen lock, stopping the weather animation as suggested, putting a second finger in a corner while touching the screen : NOTHING WORKS
The only thing i'm convinced : it IS a hardware problem.
When the screen didn't react at all for some hours, sometimes playing with its humidity could help for a few minutes only ( by cleaning the screen with some special wet lcd cleaner or cleaning the screen with some humidity from my breath).
Also i'm travelling a lot (several countries a week)... and noticed THE PROBLEM APPEARS IN COUNTRY WHERE HUMIDITY IS HIGH. (that's also the reason why freezer could help. in a freezer, it's so cold, that the humidity is not in the air anymore, but is in ice state).
MAYBE SOME GOOD NEWS:
I recently bought the HTC screen protection for the HD2 (5 days ago).
Thanks to it, Air humidity doesn't touch the screen directly anymore.
And the problem hasn't appeared, not even once!
I just arrived a few hours ago in the country where i always had the problem (cause of its high humidity), and guess what ? Screen is still working great
I'll keep u up to date if problems come back.... but for now, i really think this is the solution (with logical explanation).
Kaemon.

Touch screen random inputs?

I did a DIY digitizer replacement a month or so ago, and its been working great up until a few days ago. Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot. I am totally stumped.
I double checked and all the ribbon cables are seated and such, and tried flashing over to Modaco rom from Cyanogen (thinking it might be software)... no luck. Can't even replicate it consistently, it seems to have a mind of its own.
Any thoughts as to what is going on?
Well I know that it has been an issue for some people and the general idea is that if you push the power button and put the screen to sleep and then wake it back up 20 seconds or so later it will work again. I have to say to also wipe your screen clean as well, build up on the screen can cause wonky behavior as well. Good luck.
Mike
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
the word is that it will be fixed with the 2.2 update. fingers crossed.
I thought it was that issue I read as well, but the power button glitch-fix everyone speaks of doesn't work.
I actually used my pry-tools to unseat the digitizer from the rest of the phone and kinda let it dangle, and 90% of the issues disappeared.
I am wondering if it might be the digitizer pressing up against the metal backing thats causing it to ground out and cause these issues, since the original phone was held in by a foam-type adhesive which I don't have on it now.
that's very possible. the power button resets my glitch 100% of the time. so sounds like something else is going on with yours.
RogerPodacter said:
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
Click to expand...
Click to collapse
I don't think its the famous touchscreen issue that we've heard because it was reported to register a click few centimeters below the touch point. Here in this case, the guy says that it randomly registers clicks at different spots.
AlexTheSquid said:
Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot.
Click to expand...
Click to collapse
I hope that reboot fixes this problem....
I've given up on the task for now, went back to my iPhone 2G till I can figure this out... its definitely not software though... and the digitizer still registers accurately when I don't have it seated into the phone...
No issues here on cyanogen 5. 0. 6 I love this Rom and have 0, yes I said it zero issues..... running solid for almost a month.... sorry ya have them issues I hope ya get em figured out...
As others says, just a quick lock & unlock fixes this. No need to wait 20 secs, I do it right away. Power, power, slide to unlock and I'm back in business.
For me I'd say it happens maybe a couple times a week? What about other people?
On stock it happened like once a week.... for me
none on custom so far after 3 weeks
yeah a couple times a week is it for me too. I wonder if view identified the issue and fixed it in the update. I'm sure some Google employees experience the bug.

Digitizer gone - but not completely dead... Any advice? [VIDEO]

Hey my lovely XDA-ers, I'm really hoping for some magic here...
Yesterday my HD2 digitizer just stopped working... the Touchscreen will not respond to any inputs. It was bitterly cold outside so I was half hoping that an overnight stay in a warm room would help, but no avail...
The thing is, on one in every 5 restarts, I get a small amount of life from it. One one in 15 restarts, I get full use. So there's still life in there.
I could understand if it broke because I dropped the phone/squashed it, but at the time I was just playing Robo Defence, completely normal use, when all of a sudden it stopped responding.
I've uploaded a video, which shows how, occasionally, the bottom fifth of the screen works. However, as shown, when I'm using the top half of the screen, the digitizer appears to be receiving input from the bottom of the screen, as though I'm trying to perform a multi-touch action. For this reason I'm hoping there still be some way to rescue the phone without an expensive repair job. I bought it in March from XDA Marketplace, and it's served me faithfully since, but because of that I do not think I have the manufacturer's guarentee, or insurance
I've hard-reset, I've reflashed my ROM, I've tried in both WM and Android (my usual OS at the moment), I've reflashed over WM ROMs, and the problem stays the same... (also read all related threads!)
Sorry for inverted nature of vid!
So does anyone have any suggestions to try? Otherwise I might go through a £130 repair service on htcrepairs.co.uk - they do not show up on a forum search so I was wondering if anyone had used their service before?
Thanks all, appreciate any ideas.
Edd
Very odd indeed. I don't have a solution for your problem, but a suggestion. It is a long shot, but might help.
Whenever i had similar problems with my Wizard (i know, kind of old but one of the best older devices every made by HTC), i opened it and cleaned it from the inside and checked all the connections of keyboard, touchscreen, etc. to the mainboard. Sometimes it helped...
In the end, if you buy the replacement kit, you anyway have to open the HD2, so why not try this in prior to buying the kit...
A lot of people seem to have this problem. There's a lot of information on it here. Do a search. But the short answer is its a hardware problem. If your phone is still under warranty send it back. I think HTC will fix it for free if It's less than a year old. But try your carrier first.
Sent from my HTC HD2 using XDA App
BAD NEWS...
i had EXACTLY this happen to me. eventually it totally stopped responding. Only option is to replace the digitizer.
GOOD NEWS..
After a month of searching, I found a really good guy to do it. www.iexpertstudio.com . The owner is VINCE. you can email him on his site. He charged $110 including mailing it back to me. He replaced the LCD and digitizer and sent it back. All works perfectly now.
I see you are in the UK so dont know if it makes sense to send it to the US. Alternative is to go on ebay and buy the screen/digitizer and replace it yourself.
(BTW normally i would have chucked the device, but even after 1 year I still dont think there is as versatile a device as the HD2. Had the DHD been 3G useable in the US I would have bought one.)
Thanks for the feedback guys, I've been doing some investigation my end (and you're right, there are similar threads on here, but none which had a "half-screen working" problem.)
I've narrowed the culprit down to my "Back" button. It's somehow exerting pressure on the screen, leading to either a non-responsive digitizer or an input at the bottom of the screen.
I might add this to an entry in the "ANDROID KILLS YOUR BUTTONS" thread
My choice is to live manually with it, or get the company mentioned in the first post to give it a good clean, but whether it's worth £80 just yet is a question for me.
Anyway, thanks for your input, guess this thread will close, but to any readers in future, if your screen seems to die, see if it's pressure on the screen caused by the buttons!
I can totally support your reasoning.
I haven't had any problems whatsoever with the touchscreen in almost a year of honoured career of this phone, while this morning I was trying to unlock it with no success (nothing special happened, I even used it 10 minutes this morning already). At first I thought it was the usual "sleepy" behaviour of the screen right after waking up, butafter sliding down the hdmini style unlocker at least 10 times with no effect I really started freaking out :O
I have longpress endkey set on instant reboot, and after that it seemed working... just not for too long.
To cut to the chase, what in my opinion supports your idea of hardware buttons interfering is:
sometimes, as I have LMT installed, with the tap&hold option enabled, swiping with just one finger triggered double swype instead (as if the screen detected a second, firm press on the screen elsewhere even if I sure as heck was swyping with one finger)
using mymobiler didn't work as well; if it was a hardware touchscreen problem, mymobiler should work, as it simulates touches, so it will just do its job even if the touchscreen is totally dead... while, IF the hardware touchscreen detected a firm press somewhere, mymobiler wasn't able to actively simulate another press
repeatedly pressing on the end key (which seems to be the culprit in my case) apparently solves the problem, as I can use the touchscreen again; also, a prolonged cycle of hibernating with end key, waking with end key, swyping down the hdmini lock (repeat at libitum) seemed to work, as if I dislodged something by activating the button so often
What I don't understand anyway is: HOW can a button pressing on the digitizer be exerting a touch action? If this was a resistive screen, I'd understand, but it's capacitive, and not even capacitive pens are so good as fingers in activating the touch. The buttons are just plastic with a metal contact underneath, and this metal contact shoudl by no means be anywhere near the digitizer.
Bah.
I know I have 2 years warranty on this device, but being far from my phone during the warranty processing gives me the creeps, so I'll just go on using it and pray this to be the defaillance of one sunday morning not to be seen again... after several soft resets (and fantasizing about a new rom flash, which I need anyway for other reasons) the problem seems to have settled by delicately bashing on the end key. The unlock slider is responsive after every wake up now... FOR now.
Praying...
My screen also died. So the only thing I have to do is press on the end key for a couple of times to make it work again?
lol, that's ONE possibility.
Just saying, in my case it worked, and still does since it happened once more this evening, so it's definitely got something to do with the hardware keys messing around (and hopefully dislodging themself for good, or I'll have to send it back for servicing), anyway in your case it could also be a dead digitizer, so no go
let's put all this about touch screen in 1 sticky thread pls.
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
smeddy said:
I've been living for the problem for about three weeks now. It's never got worse, but never got better. It's a livable situation so for the moment I'll deal with it. I might check with HT about warranty, but it's not yet bothersom enough to make me want to flash back to stock, send it off etc. etc.
Click to expand...
Click to collapse
ditto.
Actually, I don't like having paid good money for a defective phone, but being without HD2 for up to a couple of weeks to one month (maybe? have no idea how fast HTC servicing is) is troublesome. I may buy for a deal a blue angel as a spare, yet, no GPS...
The most problematic event is if you get the "stuck" screen during a call.
In my case, it's the end key that messes it up; if the screen's dead, pressing twice the end key, firmly enough (once for screen off, then again for screen back on) wakes up the screen, and apparently, during a ringing incoming call, you can press the hardware end key without rejecting it, so it's a viable option (not taking into consideration the fact that trying to wake up the screen takes time, and the caller may give up after a while if you're not fast enough).
But if for any reason the screen gets stuck while the call is connected, I am stuck too, as to wake it up I should press the end key thus hanging on the other party.
Sad story.
EDIT: forget what I wrote, pressing end key while phone is ringing WILL reject the call. I tried it before during a real incoming call and apparently it didn't do it, but now it just did.
I also have a HD with a dead screen....
Only thing here is I have sent it back twice already to TelSuck here in Australia only to have it returned after the tech has wiped it over and reflashed it for me... What helpful little imps they are!
Code:
http://www.youtube.com/v/T6ssqmpRIB0
Its drivin me nuts sending it away for 3 weeks at a time to have someone with just enough grey matter to be able to wield a screwdriver tell me nothing is wrong.
Happy to try any suggestions!
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
ephestione said:
@insinr8
this thread is just for half-dead screens where the screen sometimes actually works. Unless you can resurrect it by firmly pressing on the hardware keys, but if it's dead on a regular basis, then it's not our same problem I'm afraid :-(
@OP
while having an "attack", did you try plugging out the microsd to see if it magically solved the problem?
I mean, if it did, it would still be a hardware problem related to the microsd slot, since there is no point for a faulty microsd to mess up the touchscreen, and let it work from time to time
Click to expand...
Click to collapse
I will try that - it seems to happen more frequently when plugged in and charging, and now more buttons seem to be the cause/fix (e.g. now the home-button, or when I am on home-screens the phone will swipe "left", whereas before it would swipe "right". I'll keep playing.
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
I'm having same trouble now whit my phone except problems started mouth ago. After some period I again power up my phone and suddenly everything worked perfectly. Unfortunately this last only for two days and then exactly same problems happened, partially function screen.
As far as I know only good solution is replacing digitizer... I already ordered one for me.
exactly the same problem for me.. I sent it back with warranty yesterday
smeddy said:
I may check out HTC as I reckon my warranty, if I have one, will run out soon... Will still wait til after Xmas as I need my toy for the boring bits of Xmas!
Click to expand...
Click to collapse
Ditto.
Actually, my warranty lasts two years, which means until 2012, anyway I cannot stand risking to lose calls because the screen dies on me in the wrong moment, and the only way to wake it up is pressing the endkey (which by the way is the only "cure", and apparently never the cause).
I will be uploading a video on youtube regarding this, also to show it to the guys at the HTC support who will be asking me to hard reset and reflash until annoyed to death (as if that will solve anything)
Bump
This is the video that I just uploaded to youtube:
http://www.youtube.com/watch?v=C3-PNYwpYeI
EDIT: One day after, the problem has become way more frequent, 1 out of three times I wake up the phone, diugitizer is dead and I need the " on the end key to make it work
Uploaded another video on youtube with problem showing on vanilla lockscreen so HTC support doesn't try and tell me it's CHT lockscreen's fault
Last bump.
Screen has ben promoted from "hardware key problem" to "permanent death".
Now I can use the phone with mymobiler, but I can't anymore with touch, I seem to not be able even to wake it up even by pressing on end key
Re-flashing last official rom upgrade now to see if anything changes... yeah,sure
Ouch - good luck, hope mine doesn't go that way...

[Q] Touchscreen Bugs?

So I've had my Nexus One since release at the beginning of 2010, and I'm finally coming out to ask: does anyone else have occasional trouble with their touchscreen detecting touches at completely the wrong places? At random points while using the Browser (maybe once or twice a week) I'll be trying to scroll and I'll get a quick zoom instead. Also, if I touch about 1 inch above the Back/Menu/Home/Search keys, they will be recognized as those keys instead of touching the screen! This bug happens outside of Browser too (though it always seems to start there) and has been consistent across CM6, MM's Gingerbread Builds, and several other ROMs. It always goes away with a reboot, but I just wanted to see if anyone else has had similar problems
I'd bet 99% of Nexus owners have this problem. You don't have to reboot, just turn your screen off and on again to reset it.
It's a hardware problem, the touchscreen panel isn't very good in the Nexus One..
But, It's fine in the newer phones like G2 and Nexus S
yup I have the same issue not a major issue I think battery draining & memory has been my main issue at the moment.
http://forum.xda-developers.com/showthread.php?t=878477
Since getting mine back from repair the problem occurs less often but is still there.
QuacoreZX said:
So I've had my Nexus One since release at the beginning of 2010, and I'm finally coming out to ask: does anyone else have occasional trouble with their touchscreen detecting touches at completely the wrong places? At random points while using the Browser (maybe once or twice a week) I'll be trying to scroll and I'll get a quick zoom instead. Also, if I touch about 1 inch above the Back/Menu/Home/Search keys, they will be recognized as those keys instead of touching the screen! This bug happens outside of Browser too (though it always seems to start there) and has been consistent across CM6, MM's Gingerbread Builds, and several other ROMs. It always goes away with a reboot, but I just wanted to see if anyone else has had similar problems
Click to expand...
Click to collapse
Same to you, I have this problem either.
I have swapped my n1 3 times and finally got one without this problem. I mean completely gone, not occur even once. So I suggest you swap it.
Same here. Yesterday, the half upper screen doesn't recoginze any input
helloworld1 said:
I have swapped my n1 3 times and finally got one without this problem. I mean completely gone, not occur even once. So I suggest you swap it.
Click to expand...
Click to collapse
Same here. My first one had the issue a couple times a day, the next phone was particularly bad with my screen screwing up every few minutes. This current phone hasn't had the issue in the month I've owned it.
Part numbers and the touchscreen panel part numbers are the exact same in the last two.phones.
This bug is a year old.
Amazingly I've never had that issue so I don't think its universal though my screen sometimes fails to respond at all but that'll go away after a minute or so.
RogerPodacter said:
This bug is a year old.
Click to expand...
Click to collapse
It's not a bug, it's a hardware defect. There is no way to prevent this in the software.
I only seem to get it when on charge, and there is a thread about the same thing in the NS forum, so it's not just us.
GldRush98 said:
It's not a bug, it's a hardware defect. There is no way to prevent this in the software.
Click to expand...
Click to collapse
Granted. However I can envisage a piece of software that cycles the screen off/on momentarily every few minutes that may in practical terms fix it.
My first N1 was only slightly effected by the screen fault, even after going back to HTC for a new power button. When the power button failed a second time I elected to go for a refurb on the second warranty return. Unfortunately the refurb is quite badly effected by the screen alignment fault.
Most annoying thing is when the alignment goes out, I have no choice but to use the power button to cycle it off. I am trying at all cost to avoid using the power button on my N1 to defer its inevitable next failure.
There's a fix for it
I can confirm that replacing Radio to "Korean Radio" solves this problem!
Verified in 4-5 different devices.
You can find the radio here:
http://forum.xda-developers.com/showthread.php?t=816917
Tomer
tomerbn said:
I can confirm that replacing Radio to "Korean Radio" solves this problem!
Verified in 4-5 different devices.
You can find the radio here:
http://forum.xda-developers.com/showthread.php?t=816917
Tomer
Click to expand...
Click to collapse
That's not entirely true... I'm on that radio and I have this issue from time to time.
As above, radio isn't a fix, can't think why it would be.
logger said:
Granted. However I can envisage a piece of software that cycles the screen off/on momentarily every few minutes that may in practical terms fix it.
My first N1 was only slightly effected by the screen fault, even after going back to HTC for a new power button. When the power button failed a second time I elected to go for a refurb on the second warranty return. Unfortunately the refurb is quite badly effected by the screen alignment fault.
Most annoying thing is when the alignment goes out, I have no choice but to use the power button to cycle it off. I am trying at all cost to avoid using the power button on my N1 to defer its inevitable next failure.
Click to expand...
Click to collapse
i avoid the power button too when i need to cycle the screen. i use cyanogen ROM which has the Zzz button in the drop down shade, which blacks out the screen. then just hit trackball to wake it back up. power button avoided!
RogerPodacter said:
i avoid the power button too when i need to cycle the screen. i use cyanogen ROM which has the Zzz button in the drop down shade, which blacks out the screen. then just hit trackball to wake it back up. power button avoided!
Click to expand...
Click to collapse
There is an app in the market for a buck, it's called screen off. It comes with a widget or app and one of the choices is an invisible widget so if you don't want to see it you don't, (just remember where you put it)...........
I use it for shutting my screen down all the time for saving battery life.
vinnyjr said:
There is an app in the market for a buck, it's called screen off. It comes with a widget or app and one of the choices is an invisible widget so if you don't want to see it you don't, (just remember where you put it)...........
I use it for shutting my screen down all the time for saving battery life.
Click to expand...
Click to collapse
I'm using the Lock widget to power down...it's free on the market! There's a transparent version in the Android theme section.

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