No sound from headphone jack - Galaxy Note 4 Q&A, Help & Troubleshooting

I applied a DBT or German update to my N910F for marshmallow and then RRemix which resulted in the sound problem.
I cleaned the headphone jack meticulously
tried reinstalling the different ROMs and firmware available
Then I bought a replacement headphone jack and the repair man tried it, the original one again and even his own headphone jack, all 3 of which produced no sound
I placed it in safe mode and even attempted to boot it with the headphone
I have no idea what to do. The only clue is dm-verity fail after flashing the firmware. Maybe its the sound drivers or jack connectors being unclean?

Ta3miyyasandwich said:
I applied a DBT or German update to my N910F for marshmallow and then RRemix which resulted in the sound problem.
I cleaned the headphone jack meticulously
tried reinstalling the different ROMs and firmware available
Then I bought a replacement headphone jack and the repair man tried it, the original one again and even his own headphone jack, all 3 of which produced no sound
I placed it in safe mode and even attempted to boot it with the headphone
I have no idea what to do. The only clue is dm-verity fail after flashing the firmware. Maybe its the sound drivers or jack connectors being unclean?
Click to expand...
Click to collapse
Flash back stock firmware and see if it works otherwise it could be hardware fault.

Trex888 said:
Flash back stock firmware and see if it works otherwise it could be hardware fault.
Click to expand...
Click to collapse
Thank you for your assistance
I tried:
- Reinstalling multiple stock firmwares of different updates (up to Aug 2017)
- Different MODEM and Bootloader updates
- Restarted the device with the headphone jack plugged in
- Recleaned the headphone jack multiple times
- Tried three different headphone jacks, including one new bought from Samsung
- Installed different ROMs, including RaceROM and LineageOS
- Experienced 'Camera cannot be accessed error' and inability to use torch, which is solved by removing the battery while the phone is running
- NFC is also not working even on stock, suggesting a problem in the connection between battery and mainboard/components (power?)
Two different repairmen told me that the probable area of the defect is the mainboard, around the clips that connect them, maybe even changing screws for the ground?

For future reference - Managed to get to the bottom of the problem
A new audio ic on the mainboard was needed, Samsung stated they would have to replace the entire motherboard for the ridiculous price of 180 USD equiv, some engineer said he could solder a new one onto the mainboard, end of story

Related

Ideapad headphone jack stopped working ???

Hi all,
I'd headphone jack working for almost 10 months now, just two days back I plugged the device to pc to copy data and since then the headphone jack stopped working, I tried restarting the device but no lucky.
I'm running official ics upgrade and haven't rooted the device. Any help is highly appreciated ...
rushfunn said:
Hi all,
I'd headphone jack working for almost 10 months now, just two days back I plugged the device to pc to copy data and since then the headphone jack stopped working, I tried restarting the device but no lucky.
I'm running official ics upgrade and haven't rooted the device. Any help is highly appreciated ...
Click to expand...
Click to collapse
Still under warranty? Do you use the headphone jack a lot? There have been several reports of people whose headphone jack stopped working, presumably because the mechanical sensor contact in the headphone jack is cheap/defective, and no longer detects when a headphone plug is inserted. In most cases, the tablet had to be sent in for physical repair. If you haven't changed ROMs recently, it may unfortunately be such a failure. I doubt it had anything to do with connecting to your PC.
K1Andy said:
Still under warranty? Do you use the headphone jack a lot? There have been several reports of people whose headphone jack stopped working, presumably because the mechanical sensor contact in the headphone jack is cheap/defective, and no longer detects when a headphone plug is inserted. In most cases, the tablet had to be sent in for physical repair. If you haven't changed ROMs recently, it may unfortunately be such a failure. I doubt it had anything to do with connecting to your PC.
Click to expand...
Click to collapse
Thanks, I'm glad I've not Rooted or changed a ROM and Lenovo will fix it under warranty. Thanks for the suggestion K1Andy ...
rushfunn said:
Thanks, I'm glad I've not Rooted or changed a ROM and Lenovo will fix it under warranty. Thanks for the suggestion K1Andy ...
Click to expand...
Click to collapse
You said you were running the Lenovo ICS upgrade - they may still ask you to reinstall the original "official" Honeycomb image before you send it in for repair, just to be "sure". If so, I assume you know that there are instructions on how to do that in the Lenovo forums: http://forums.lenovo.com/t5/IdeaPad...1-Stock-Rom-120109-Bootloader-Fix/td-p/713621

Loudspeaker not working

I recently replaced my charging port as it stopped charging recently without bending the charger when laying to make it charge.. When i turn on the phone the loudspeaker no longer works, and i cant see why it shouldnt. Yesterday i recieved a new speaker in the mail, in case it somehow got damaged in the first replacement, tried that one, same issue..
I tried cleaning the contact points on the board the speaker has its contact on, but same result. Is there a service code or something i could try to enter, or any suggestions what other things to try?
All ebay purchases and the phone itself should be G900F model. The front facing speaker works
Running latest nightly CM12
Tried flashing a stock ROM?
Tried that now, no help.. Seems like the new chargerboard ribboncable may be damaged, as they both state F, guess thats for G900F, and tried the old board withj just holding the speaker in place, and the sound worked. New 3m tape is really necesarry when replacing parts in this phone, my screen barely sits in place now!

[HELP] NO SOUND AT ALL! i9505/m919

Hi there!
I have been trying to fix this S4 (M919) which came without a T-Mobile rom (In Australia) and I have ran into audio problems over the past few days. I have attempted to fix it by recovering the modem but that did not help. I read about others fixing their phones with a simple flash but those i9505 firmwares do not work with this device. I flashed the T-Mobile firmware to see if it would work but still no sound (plus its not a T-Mobile SIM but that can be fixed by flashing CM12.1 )
It also says that in download mode it is a M919 but underneath the battery, it's a GT - I9505 (what?) I once fixed this problem a while back with flashing TWRP via odin and that apparently fixed it, for some time.
I have tried flashing: modem_CWM_UVUAMDL, M919UVUFOH3, GSM_Modem_XXUFNA5 (FAIL), Albe95_S6_PORT_V4-5 (Same problem as other roms 'no sound' and BL_I9505XXUHOA7_user_low_ship_MULTI_CERTXX
Roms I tried: CM 12.1, CM 11, Slimrom Lollipop unofficial, Albe95_S6_PORT_V4-5 and some t-mobile based rom.
NOTE: I do not use T-Mobile, however t-mobile packages work but I still have 0 sound from speakers & ear piece. ALSO, before this problem occurred, the name of the device when connected to the pc was GT-I9505 now after flashing 'M919UVUFOH3' it is now SGH-M919.
Right now it is on CM 12.1 nightly build (jfltexx) + open gapps + root and busybox (Still no sound)
Additional Information: I can send messages, download apps and everything but I cannot call nor listen to music (both speaker and earphones) Cm12.1 runs the best for now.
So can someone help me? Whenever I press volume controls, the phone would lockup (only on stock) and on other roms, there is also no sound (earpiece & speakers) also music players tend to crash (Such as AudioFX) . Please help me out!
You have a Frankenphone. In your case, it happens to be a US T-Mobile S4 that has had its IMEI replaced with one from an I9505. The ROM I believe is not the source of the issue here, but that the speaker module has failed, requiring replacement. The part should be on Amazon, and should be very easy to replace. Once you replace the module, install the Google Play Edition ROM from the development section and enjoy. Cyanogenmod should also work, but don't try installing a ROM ported directly from a Galaxy S6, like Albe95's ROM. M919 devices trying to run such a ROM will have no network and no WiFi, with no way to enable it.
Strephon Alkhalikoi said:
You have a Frankenphone. In your case, it happens to be a US T-Mobile S4 that has had its IMEI replaced with one from an I9505. The ROM I believe is not the source of the issue here, but that the speaker module has failed, requiring replacement. The part should be on Amazon, and should be very easy to replace. Once you replace the module, install the Google Play Edition ROM from the development section and enjoy. Cyanogenmod should also work, but don't try installing a ROM ported directly from a Galaxy S6, like Albe95's ROM. M919 devices trying to run such a ROM will have no network and no WiFi, with no way to enable it.
Click to expand...
Click to collapse
Thanks for the reply, also here is the guy I bought it from. I believe your statement makes sense but if the speaker failed, why wouldn't the headphone jack work? I fixed it before with TWRP (weirdly) but here are some links. Is this module what you are referring to or is it the long connector that comes from the top to the bottom?
Link to phone
Speaker Module
You said about: "M919 devices trying to run such a ROM will have no network and no WiFi, with no way to enable it." I believe that is true as I tried that and I got no WIFI at all So you solved some of my worries
Well, now we know why he cannot post to the United States. He's knowingly selling these Frankenphones. The IMEI was likely changed because the original IMEI was blacklisted.
As to the speaker, I only went by the evidence presented. You had tried multiple ROMs, both Touchwiz and otherwise, and none of them resolved the speaker issue. Ergo, the only remaining possibility is that it's a hardware issue. Your fixing the issue in TWRP is odd. The fact you were only able to do it once and weren't able to do it again leads me to believe that TWRP "fixing" the problem was a placebo effect and that there's something else wrong. Now, I believe the speaker module to be the culprit, but do not remember if the audio controller is located on that module.
Where both speaker and headset are not working, you may have a mainboard issue, which will require you to get your money back from the guy you bought this S4 from. Then get yourself an untouched S4 using your XDA account and purchasing through Swappa. With Frankenphones, I ALWAYS recommend getting your money back ASAP, as they often are more trouble than they are worth.
Strephon Alkhalikoi said:
Well, now we know why he cannot post to the United States. He's knowingly selling these Frankenphones. The IMEI was likely changed because the original IMEI was blacklisted.
As to the speaker, I only went by the evidence presented. You had tried multiple ROMs, both Touchwiz and otherwise, and none of them resolved the speaker issue. Ergo, the only remaining possibility is that it's a hardware issue. Your fixing the issue in TWRP is odd. The fact you were only able to do it once and weren't able to do it again leads me to believe that TWRP "fixing" the problem was a placebo effect and that there's something else wrong. Now, I believe the speaker module to be the culprit, but do not remember if the audio controller is located on that module.
Where both speaker and headset are not working, you may have a mainboard issue, which will require you to get your money back from the guy you bought this S4 from. Then get yourself an untouched S4 using your XDA account and purchasing through Swappa. With Frankenphones, I ALWAYS recommend getting your money back ASAP, as they often are more trouble than they are worth.
Click to expand...
Click to collapse
Well, as I said I fixed it with TWRP and I believe (I just confirmed and remembered) I fixed the problem again (about 1 month ago) by flashing CyanogenMod this time. There are links that prove people have fixed their devices with various methods.
Also, if it were to be a hardware problem, why would the audiofx application crash, volume control menus hang on stock firmware and no ear piece sound? It just doesn't make sense! If you have any other solutions please tell me! I really want to fix it but I am starting to believe it is a hardware problem. I really hope it isn't. Also, I confirmed the IMEI number and its a i9505 but in odin mode, it says sgh-m919 :/
Cheers!
just out of curiosity, can you get sound through a pair of headphones???
just because I had a problem of having no sound before, and it turned out that the headphone socket was damaged , in such a way that the phone ALWAYS thought it had a pair of headphones connected, thus no sound from either of the internal speakers.
i had to replace the headphone socket on mine (real easy, it just clicks in place) and since then, no problems.
Gloris said:
just out of curiosity, can you get sound through a pair of headphones???
just because I had a problem of having no sound before, and it turned out that the headphone socket was damaged , in such a way that the phone ALWAYS thought it had a pair of headphones connected, thus no sound from either of the internal speakers.
i had to replace the headphone socket on mine (real easy, it just clicks in place) and since then, no problems.
Click to expand...
Click to collapse
Nope. It isn't headphones or speakers because the software will also crash if I have problems like that. If the software worked fine (no hanging with volume controls or media players) then the speaker/3.5mm jack module would need replacing. I think I got a dodgy factory second handset. Will probably send it back for warranty to the seller.
PS: The S4 ain't mine. It is my sister's. Furthermore, it is an m919, no a i9505 (I checked via the IMEI numbers)
Well congrats on fixing your headphone jack!
TheUnknownThing said:
Nope. It isn't headphones or speakers because the software will also crash if I have problems like that. If the software worked fine (no hanging with volume controls or media players) then the speaker/3.5mm jack module would need replacing. I think I got a dodgy factory second handset. Will probably send it back for warranty to the seller.
PS: The S4 ain't mine. It is my sister's. Furthermore, it is an m919, no a i9505 (I checked via the IMEI numbers)
Well congrats on fixing your headphone jack!
Click to expand...
Click to collapse
(I think) there is no variant in galaxy s4 known as m919,so it might be i9505
Sent from my GT-I9505 using Tapatalk
@yahya wessam: SGH-M919 is a T-Mobile (US) Galaxy S4. He most definitely does NOT have an I9505.
Strephon Alkhalikoi said:
@yahya wessam: SGH-M919 is a T-Mobile (US) Galaxy S4. He most definitely does NOT have an I9505.
Click to expand...
Click to collapse
Oh wait there is, i thought there is only 2 variants:
i9505 and i9500
Sent from my GT-I9505 using Tapatalk
Those are the international models, but there are also a dozen different models just for North America.
Yea. Faulty factory second phone. We will send it back and hopefully they will replace it.

No audio on left channel

Hello. A few days ago I lost the sound on the left channel on my N910F. I tried with different headphones (and also my headphones on other phone). The headphones are ok but I have no sound on the left channel (the headphones microphone works though). I tried cleaning the internal connector as good as I can but no luck, so I sent the phone to a samsung service for warranty. They called me the next day saying they wont touch the phone because it is rooted which voided the warranty.
Is the phones connector a separate module which I can change myself? If so how expensive is it? It also could be the motherboard... I only used dr ketan's rom and emotroid on this phone... I've been rooting and flashing samsung devices sice the S1 days (every iteration) and never heard of something like this.. that's why I'm blaming a physical issue with the connector.
Thanks.
----- LE ------
It's the right channel which is not working, the left one is ok. I am now ordering the replacement part, if anyone interested here's how you change it: https://www.youtube.com/watch?v=QsUhVTj6Drc

audio jack issues

Hi,
i'm having some problems with the headphone jack in my device.
the audio is very distorted in the right channel of the audio output. its a constant, shrik kind of sound..
can't figure out the cause. it feels like a contacts thing in the hardware, but i tried replacing the jack and it didn't help.
it started after flashing a custom ROM and kernel (i was already with a custom ROM, just decided to try something new) - anyone else encounterd in such issue?
thanks!
No sorry.
I am using a custom rom with viper4android at this moment and it sounds awesome with my headphones. I finally figured out to get Viper4 working and it does a hell of a job.
There could be some lint and crap stuck inside the jack. Happened to me and I was experiencing similar symptoms. Take a pin or a paper clip and try to clean the inside of the jack. Be gentle, and just pick at it. Lots of crap should come out.
Good luck.
Nope. Using custom ROM's since the day I bought the device. Never experienced such problem. Try cleaning the headphone jack.
i'll be more specific.
i was using a custom rom for months, all was well.
a day after trying a different rom, this happened.
i tried cleaning the jack, tried blowing air inside, tried complete factory reset, and even a pretty good lab couldn't find the source of the problem, even replacing the jack didn't help.
this is super weird.

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