Does anyone know where the water damage strip on the phone is? - Moto G5 Plus Questions & Answers

My kid's phone stopped working and i want to make sure they didn't get it wet or anything before sending it back for warranty. Hopefully, someone will know thanks!

i looked in the sim card slot and see a sticker with red X's does that mean its been wet?

Neogx said:
i looked in the sim card slot and see a sticker with red X's does that mean its been wet?
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Depends on what they used... but generally speaking no, it means it has not been wet. Most water indicators are white with red X's and then when they get wet turn all pink or red and the X's are no longer (or barely) visible.
https://www.verizonwireless.com/support/knowledge-base-142636/

Related

How to tell if phone has been water damaged?

Hey guys, I just got my 8525 and was wondering is there is a way to tell if the phone has been water damaged? I see that on the battery, there is this little sticker that has red polka dots on a white background. I know usually red means water damaged but this one is polka dotted. Does this mean that the phone has been exposed to water?
no, thats just a warranty type seal.. if that seal is tampered they know you opened the battery.
To check for water damage, remove your battery and sim card. On the circuit board under the simcard you should see a small piece of felt type material. If thats not white then your phone could of been subject to water damage. I forgot if it turns blue or red when that pad gets wet, but it should be white.
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
cmgarcia said:
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
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Dropped mine in a mud puddle at work couple of weeks ago. Screen turned white buttons wouldn't work, even to turn it off. I pulled the battery right away and put it in the defrost on my dash for about 90 mins. when I started it up after the defrost treatment everything worked fine and I have had no problems with it.
Dead MDA?
I just dropped mine in a bucket of water.... I turned of took the battery out and let it dried for couple days....when i turn on...nothing...the screen is black.....no light....nothing..... Is there any way to repair this problem..... i hate to throw it away.....just got this phone about 6 months..... bought off from tigerdirect no warranty...... any help would be great appreciate...thanks

Moisture detector

Now, this is confusing me. Take the battery cover of your phone, and look at the bottom right corner. Where the other corners have screws, on this corner there's a small little black circle that says VOID in white letters. Is this a moisture detector? For warranty exchanges and such? Because honestly, I've never gotten my phone wet. I was at a rock concert yesterday and I did notice sweat dripping onto my phone screen when I would look at it but I don't think this was enough to set off moisture detectors? specially if I wiped it off before it even got internally into the phone..
my guess is its so they know you didnt unscrew the phone and open it
barmanham said:
my guess is its so they know you didnt unscrew the phone and open it
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Can you do me a favor and check if yours says it too? I really need to get this sorted out. I need to know how much trouble I'm in if anything happens to my phone.
It is there incase you take apart the phone its on all the htc phones
Sent from the phone that all the chicks love
mine and my girlfriends dont have that void sticker on ours
em2drvr03 said:
mine and my girlfriends dont have that void sticker on ours
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Oh f*ck me. Thanks man.
They all have it. What it means is your warranty is void if that sticker is off, only reason for it to be off is if you took it off to remove the screw to take apart the phone. The moisture detectors are white and turn pink when wet.
turboyo said:
They all have it. What it means is your warranty is void if that sticker is off, only reason for it to be off is if you took it off to remove the screw to take apart the phone. The moisture detectors are white and turn pink when wet.
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not only does every slide have it but every electronic device. sony psp's have them the g1 the mytouch the sony xperia.
its a tamper seal. only broke when taking apart the device (voids warrenty)
the white circle stickers UNDER the battery and INSIDE the phone as said are the water detector
you can buy both stickers on ebay if you really need to fix your device (broken screen) and return it for a new or reman
Yeah, thanks guys my last phone had it, and it was a sidekick LX that I had gotten wet, and I figured it's VOID sticker was a moisture detector somehow.
em2drvr03 said:
mine and my girlfriends dont have that void sticker on ours
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Some of the slides have them in a different location. Mine is near the SIM tray under the battery. Weird

Anyone elses battery have red x's?

Mine hasn't gotten wet at all but the water protection thing has red x's on it...wondering if mine got screwed up somehow or if the x's are normal.
Thanks.
Mine has a small circle shaped sticker with red/pink x's on it. Its 2 days old, has not been wet.
Red X normal, pink means it got wet.
i did notice that - it was that way straight out of the box...
Good to hear. Thanks all.

where are the water damage indicators?

A friend of mine is interested in getting a Nexus 4 as well but is thinking of getting a used one. Anyone know where the water damage indicators are so he can check for, well, water damage?
There might be one in the SIM card reader area, but I'm not sure. Couldn't see anything in the headphone/usb port, but that's just me.
red12355 said:
There might be one in the SIM card reader area, but I'm not sure. Couldn't see anything in the headphone/usb port, but that's just me.
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Is yours the red cross hatch design? It's hard to tell on mine. In the SIM card slot, theres a small strip of white about 1mm wide before it disappears below the sim card holder's metal frame box. It doesn't seem to be very well aligned either. Seems like an odd way to do it, hiding almost the whole thing. I guess there must be some additional ones inside the phone.

Water Damage Indicators?

Hi guys, just going to RMA my phone for faulty volume rocker (intermittently stops working for periods of a few hours and then randomly starts working again), however a week ago I spilled some coffee over my device, it was in a silicone case at the time which I think helped a little in stopping coffee getting here, there and everywhere. I'm fairly certain the issue isn't water damage related as that was over a week ago and the phone has been working perfectly up until a couple of days ago. I took the back of the nexus 4 off to inspect for any coffee that may have gotten in there and caused the issue but it was dry as a bone with not a coffee stain in sight.
Just wondering if there are any water damage indicators on the phone that may show that coffee has been spilled on it? I have heard the white strip on the inside of the sim card slot is an indicator, mine is still white so if it is then it hasnt triggered that one, any others that I should know of? Just double checking before I RMA and they try and say its due to water damage then charge me. Any info is much appreciated, thanks.
Daley87 said:
Hi guys, just going to RMA my phone for faulty volume rocker (intermittently stops working for periods of a few hours and then randomly starts working again), however a week ago I spilled some coffee over my device, it was in a silicone case at the time which I think helped a little in stopping coffee getting here, there and everywhere. I'm fairly certain the issue isn't water damage related as that was over a week ago and the phone has been working perfectly up until a couple of days ago. I took the back of the nexus 4 off to inspect for any coffee that may have gotten in there and caused the issue but it was dry as a bone with not a coffee stain in sight.
Just wondering if there are any water damage indicators on the phone that may show that coffee has been spilled on it? I have heard the white strip on the inside of the sim card slot is an indicator, mine is still white so if it is then it hasnt triggered that one, any others that I should know of? Just double checking before I RMA and they try and say its due to water damage then charge me. Any info is much appreciated, thanks.
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Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
Edit, Oh just read your full post.. So you know about the sim one, heh..
But yeah as far as we know, that's the only indicator, however, its not fully visible when you're looking at it through the sim card slot, but if you do RMA it, they'll take it apart thus seeing the whole strip, and part of the strip may show water damage.
MrDarkKV said:
Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
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Good stuff, when I take out the sim card tray the white bit in the slot is white still, should be ok then eh.
Daley87 said:
Good stuff, when I take out the sim card tray the white bit in the slot is white still, should be ok then eh.
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Hmm if you look through the taredown of the N4
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/2
It seems there are two indicators on the mobo protective plastic plating.. Cant be too sure though.
Since its so easy to open the N4 ( no screws), in my opinion it would be best just to take off the back, and make sure those two white squares are clear, and if not.. Just bleach them out
MrDarkKV said:
Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
Edit, Oh just read your full post.. So you know about the sim one, heh..
But yeah as far as we know, that's the only indicator, however, its not fully visible when you're looking at it through the sim cad slot, but if you do RMA it, they'll take it apart thus seeing the whole strip, and part of the strip may show water damage.
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MrDarkKV said:
Hmm if you look through the taredown of the N4
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/2
It seems there are two indicators on the mobo protective plastic plating.. Cant be too sure though.
Since its so easy to open the N4 ( no screws), in my opinion it would be best just to take off the back, and make sure those two white squares are clear, and if not.. Just bleach them out
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Just cracked it open again and those indicators are also white, there is a red dot on the far left but im 99.9% positive thats red pen as other parts are marked in red pen inside the phone (random parts on the ifixit link phone were marked in pen also). I've attached a pic to show.
Daley87 said:
Just cracked it open again and those indicators are also white, there is a red dot on the far left but im 99.9% positive thats red pen as other parts are marked in red pen inside the phone (random parts on the ifixit link phone were marked in pen also). I've attached a pic to show.
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Yeah, should be fine And I'm also sure thats a random mark, water indicators are normally a more vibrant tint of red.
Good luck with the RMA :good:
MrDarkKV said:
Yeah, should be fine And I'm also sure hats a random mark, water indicators are normally a more vibrant tint of red.
Good luck with the RMA :good:
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Thanks, should all go well.
Daley87 said:
Thanks, should all go well.
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Sorry for use this post, but, how was the RMA? Everything ok? It's because i am going to open my nexus to see if its wet or not (damn heavy rain)

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