Water Damage Indicators? - Nexus 4 Q&A, Help & Troubleshooting

Hi guys, just going to RMA my phone for faulty volume rocker (intermittently stops working for periods of a few hours and then randomly starts working again), however a week ago I spilled some coffee over my device, it was in a silicone case at the time which I think helped a little in stopping coffee getting here, there and everywhere. I'm fairly certain the issue isn't water damage related as that was over a week ago and the phone has been working perfectly up until a couple of days ago. I took the back of the nexus 4 off to inspect for any coffee that may have gotten in there and caused the issue but it was dry as a bone with not a coffee stain in sight.
Just wondering if there are any water damage indicators on the phone that may show that coffee has been spilled on it? I have heard the white strip on the inside of the sim card slot is an indicator, mine is still white so if it is then it hasnt triggered that one, any others that I should know of? Just double checking before I RMA and they try and say its due to water damage then charge me. Any info is much appreciated, thanks.

Daley87 said:
Hi guys, just going to RMA my phone for faulty volume rocker (intermittently stops working for periods of a few hours and then randomly starts working again), however a week ago I spilled some coffee over my device, it was in a silicone case at the time which I think helped a little in stopping coffee getting here, there and everywhere. I'm fairly certain the issue isn't water damage related as that was over a week ago and the phone has been working perfectly up until a couple of days ago. I took the back of the nexus 4 off to inspect for any coffee that may have gotten in there and caused the issue but it was dry as a bone with not a coffee stain in sight.
Just wondering if there are any water damage indicators on the phone that may show that coffee has been spilled on it? I have heard the white strip on the inside of the sim card slot is an indicator, mine is still white so if it is then it hasnt triggered that one, any others that I should know of? Just double checking before I RMA and they try and say its due to water damage then charge me. Any info is much appreciated, thanks.
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Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
Edit, Oh just read your full post.. So you know about the sim one, heh..
But yeah as far as we know, that's the only indicator, however, its not fully visible when you're looking at it through the sim card slot, but if you do RMA it, they'll take it apart thus seeing the whole strip, and part of the strip may show water damage.

MrDarkKV said:
Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
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Good stuff, when I take out the sim card tray the white bit in the slot is white still, should be ok then eh.

Daley87 said:
Good stuff, when I take out the sim card tray the white bit in the slot is white still, should be ok then eh.
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Hmm if you look through the taredown of the N4
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/2
It seems there are two indicators on the mobo protective plastic plating.. Cant be too sure though.
Since its so easy to open the N4 ( no screws), in my opinion it would be best just to take off the back, and make sure those two white squares are clear, and if not.. Just bleach them out

MrDarkKV said:
Umm the indicator can only be seen when you take out the sim tray, there's a tiny tiny strip visible on the bottom (inside the sim slot), and that's the indicator. Red = water. White = nothing
Edit, Oh just read your full post.. So you know about the sim one, heh..
But yeah as far as we know, that's the only indicator, however, its not fully visible when you're looking at it through the sim cad slot, but if you do RMA it, they'll take it apart thus seeing the whole strip, and part of the strip may show water damage.
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Click to collapse
MrDarkKV said:
Hmm if you look through the taredown of the N4
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/2
It seems there are two indicators on the mobo protective plastic plating.. Cant be too sure though.
Since its so easy to open the N4 ( no screws), in my opinion it would be best just to take off the back, and make sure those two white squares are clear, and if not.. Just bleach them out
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Click to collapse
Just cracked it open again and those indicators are also white, there is a red dot on the far left but im 99.9% positive thats red pen as other parts are marked in red pen inside the phone (random parts on the ifixit link phone were marked in pen also). I've attached a pic to show.

Daley87 said:
Just cracked it open again and those indicators are also white, there is a red dot on the far left but im 99.9% positive thats red pen as other parts are marked in red pen inside the phone (random parts on the ifixit link phone were marked in pen also). I've attached a pic to show.
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Yeah, should be fine And I'm also sure thats a random mark, water indicators are normally a more vibrant tint of red.
Good luck with the RMA :good:

MrDarkKV said:
Yeah, should be fine And I'm also sure hats a random mark, water indicators are normally a more vibrant tint of red.
Good luck with the RMA :good:
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Thanks, should all go well.

Daley87 said:
Thanks, should all go well.
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Sorry for use this post, but, how was the RMA? Everything ok? It's because i am going to open my nexus to see if its wet or not (damn heavy rain)

Related

How to tell if phone has been water damaged?

Hey guys, I just got my 8525 and was wondering is there is a way to tell if the phone has been water damaged? I see that on the battery, there is this little sticker that has red polka dots on a white background. I know usually red means water damaged but this one is polka dotted. Does this mean that the phone has been exposed to water?
no, thats just a warranty type seal.. if that seal is tampered they know you opened the battery.
To check for water damage, remove your battery and sim card. On the circuit board under the simcard you should see a small piece of felt type material. If thats not white then your phone could of been subject to water damage. I forgot if it turns blue or red when that pad gets wet, but it should be white.
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
cmgarcia said:
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
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Dropped mine in a mud puddle at work couple of weeks ago. Screen turned white buttons wouldn't work, even to turn it off. I pulled the battery right away and put it in the defrost on my dash for about 90 mins. when I started it up after the defrost treatment everything worked fine and I have had no problems with it.
Dead MDA?
I just dropped mine in a bucket of water.... I turned of took the battery out and let it dried for couple days....when i turn on...nothing...the screen is black.....no light....nothing..... Is there any way to repair this problem..... i hate to throw it away.....just got this phone about 6 months..... bought off from tigerdirect no warranty...... any help would be great appreciate...thanks

Water Damage - Quick Question

I just got a 8525 today and want to make sure there is no water damage to it.
When you take off the battery cover, to the right of the camera there is a white circle that reads 'VOID' on it in read. Does this mean it has had water damage (hence void), or does it mean that if that white circle turns all pink, then it has had water damage?
My last phone had water damage, but it had a little white section that just got a bunch of pink dots on it after damage. Void is written pretty neatly, so I am assuming no damage has been done and it should be ok.
I just wanted to check with other 8525 owners and make sure that is what it should say.
Superman859 said:
I just got a 8525 today and want to make sure there is no water damage to it.
When you take off the battery cover, to the right of the camera there is a white circle that reads 'VOID' on it in read. Does this mean it has had water damage (hence void), or does it mean that if that white circle turns all pink, then it has had water damage?
My last phone had water damage, but it had a little white section that just got a bunch of pink dots on it after damage. Void is written pretty neatly, so I am assuming no damage has been done and it should be ok.
I just wanted to check with other 8525 owners and make sure that is what it should say.
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Click to collapse
thats not a waterdamage sticker to the best of my knowledge, theres a screw underneath it.
Thanks - phone seems to work fine and everything works as it should (except for the keyboard - it seems the layout internally doesn't match with the keys on the keyboard, but there probably is a thread regarding this) - just a few nicks on the outside.

Under battery cover

What are all the black stickers for under the battery cover that seem to cover nothing? They are lodged in the case in some places and seem to be lined with metal. I hope they weren't important.
They may be the stickers that change color if the phone gets wet. This is how the service people tell you that your warranty is void if you drop your phone in your coffee .
JTF2007 said:
They may be the stickers that change color if the phone gets wet. This is how the service people tell you that your warranty is void if you drop your phone in your coffee .
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No, there's a white and pink surface under the cover near the charger for that.
Simple - to keep you from opening the phone. You remove them, you void your warrenty.
No they are the black ones and do not cover any crack's, they are part of the antenna. I tried pulling the rest out from the case and they are attached. Not only that but I now get NO signal. Off to the Verizon store. Do not remove them you will regret it!
tdavis42 said:
No they are the black ones and do not cover any crack's, they are part of the antenna. I tried pulling the rest out from the case and they are attached. Not only that but I now get NO signal. Off to the Verizon store. Do not remove them you will regret it!
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wtf?!?!?!?! ^^^^^^^^^^^^^^^^^^^^^^^^^^^
Were the stickers holding the signal in? LMAO
dspanos said:
Were the stickers holding the signal in? LMAO
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ROFL but really... wtf
This is the first phone I have ever broken. You see the print that says SD Card right above where your card goes in? Ya that is printed on a sticker and if you follow it it goes back into your phone and you can peal off all of it but it won't come out of the little slot it feeds into because it is attached to the board as the antenna. You live you learn, didn't cost me anything to replace they were puzzled that my phone seemed to be in perfect working order except that I had no signal. I took a small screwdriver and pushed the rest of the sticker that I couldn't pull out back into the case so they wouldn't see it. I had to do everything I could to keep from laughing.
If you read the first post the stickers have a metal insert in them, that is your antenna.

Sensor issues (Gyro, Accel, temp, etc)

Dropped my phone the other night putting it back in my pocket at the beach. Was a fairly small drop, maybe about 2 feet, phone is in a UAG case, and from what I could tell it landed on the side. Some water did get on it, but more like splashed on the screen and very very little. Didn't activate the water sensors and everything seemed to be fine.
The only thing that I found that I am having issues with is that ALL sensors, minus the proximity sensors, appear to be dead. It is the only thing that isn't working on the phone, EVERYTHING else works wonderfully as it has in the past. As far as I know, these sensors are all on the same board, so I am wondering if during the fall I knocked something loose.
I downloaded Androsensor, and it is confirming that all those sensors are dead. I factory reset, changed roms, and kernels (though I already knew that it shouldn't matter as it worked just fine before), so I am looking for any suggestions, before I contact Samsung to replace.
Kind of baffling to me that a small fall would kill the sensors like that, not a single mark on the phone, a little heartbroken, and kicking myself for not being a bit more careful, but at the same time was being careful. Not sure anything would have saved me other than wrapping the phone up in bubble wrap, and leaving it in a safe. But now I am rambling.
*EDIT*
Ok, I am wondering if it was water damaged now, I took it a part a bit and discovered this, not 100% positive, but I think the water damage sensors are activated. Anyone confirm?
*Edit 2*
I might be premature on the water sensor, just looked a bit closer at iFixit's website, unless they dunked theirs in water, their sensors look exactly the same,so maybe a sigh of relief, I don't know. I am completely unfamiliar with what they should look like and google isn't giving me my answer. Pic included for reference.
No ideas then?
taking it apart voided the warranty as did rooting/ROM flashing, and yeah looks like your water indicator is showing. can you buy/replace just the component with the sensors?
Slade8525 said:
taking it apart voided the warranty as did rooting/ROM flashing, and yeah looks like your water indicator is showing. can you buy/replace just the component with the sensors?
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So what are you basing on with the water sensor? I agree they are showing, but what are yhe showing? And taking it apart is a bit moot as there isn't any indication I did, and i can unroot and restrore to factory.
Not trying to sound like a buttwipe btw. I did look into the sensors and apparently can't purchase yet. At least not that I found. Att is shipping a new one out.
AnthomX said:
So what are you basing on with the water sensor? I agree they are showing, but what are yhe showing? And taking it apart is a bit moot as there isn't any indication I did, and i can unroot and restrore to factory.
Not trying to sound like a buttwipe btw. I did look into the sensors and apparently can't purchase yet. At least not that I found. Att is shipping a new one out.
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top left of your pic (vs ifixit pic) iirc the blue x's on that water damage detector pad SHOULD mean its been dunked. you COULD try to swap that sticker out for an all white sticker...
Slade8525 said:
top left of your pic (vs ifixit pic) iirc the blue x's on that water damage detector pad SHOULD mean its been dunked. you COULD try to swap that sticker out for an all white sticker...
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Click to collapse
I thought that too until I ran into this, so I am unsure. Definitely odd.
oh snap; couldnt see the blue x's at first. well send it back, and insure it on the way. carrier could have dunked it on its way back to samsung

Popped out my SIM card tray to find it broken

I see this is a very common problem with these phones. Except mine had snapped in half, and I was barely able to get the microSD card out. Now my SIM is stuck inside, along with the lower half of the tray. Issue is it's no longer under warranty. I've tried a few things, like holding it upside down and lightly thumping the top of the back/front with my palm. but that ****er just won't pop out. I'm leery of sticking anything inside there for fear of damaging anything, let alone attempting to pull it out with a cut credit card and a sliver of glue. I'm thinking I'll take it to a repair shop, but I heard that once it's taken apart, it loses its waterproof seal. Can anyone confirm this? Or offer some other advice?
GuyInDogSuit said:
I see this is a very common problem with these phones. Except mine had snapped in half, and I was barely able to get the microSD card out. Now my SIM is stuck inside, along with the lower half of the tray. Issue is it's no longer under warranty. I've tried a few things, like holding it upside down and lightly thumping the top of the back/front with my palm. but that ****er just won't pop out. I'm leery of sticking anything inside there for fear of damaging anything, let alone attempting to pull it out with a cut credit card and a sliver of glue. I'm thinking I'll take it to a repair shop, but I heard that once it's taken apart, it loses its waterproof seal. Can anyone confirm this? Or offer some other advice?
Click to expand...
Click to collapse
With fricking care I put a drop of super glue on a toothpick and fished mine out is how I did mine 3 times. I've broke 4 trays. I got a feeling it's something to do with sd cards ever since I quit using a SD card I haven't broke not 1. It's a punk ***** and I don't know why Samsung wouldn't use the metal ttys like in the past. I have several posts on this issue myself.
Yes once disassembled you lose the water proofing. I had to send mine in for warranty and needed my sim out of it obviously. And those tards of coarse said of the tray is broke the warranty was voided so I did everything in my power to remove it. But I did 3 times over
TheMadScientist said:
With fricking care I put a drop of super glue on a toothpick and fished mine out is how I did mine 3 times. I've broke 4 trays. I got a feeling it's something to do with sd cards ever since I quit using a SD card I haven't broke not 1. It's a punk ***** and I don't know why Samsung wouldn't use the metal ttys like in the past. I have several posts on this issue myself.
Yes once disassembled you lose the water proofing. I had to send mine in for warranty and needed my sim out of it obviously. And those tards of coarse said of the tray is broke the warranty was voided so I did everything in my power to remove it. But I did 3 times over
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I'm very leery of using anything to do with glue, to be honest. Though that looks like I will have to do exactly that, unfortunately.
GuyInDogSuit said:
I'm very leery of using anything to do with glue, to be honest. Though that looks like I will have to do exactly that, unfortunately.
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Click to collapse
I mean I literally used like a quarter drop on the very top tip. The credit card idea seams even better a bit more surface area. The second time my tray got stuck totally and I bit the bullet and forced it out and it split in the middle between the SD and sim. Left the second half in it. The eject button doesn't work any more when I put my tool in now I have to angle it and pull. I haven't broke it now in like 6 months since I put my SD card in my Ps vita
I have never rough housed mine in the end I have probably removed my trays about 15 times since owning this device.
This is one of the biggest flaws with this device imo and I can't find a compatible aluminum tray anywhere
Could try pinching it out with two sewing needles?
Have done this with an iPhone for someone before. :crying:
Just make sure phone's off to avoid shorting anything...
CoreyOS said:
Could try pinching it out with two sewing needles?
Have done this with an iPhone for someone before. :crying:
Just make sure phone's off to avoid shorting anything...
Click to expand...
Click to collapse
I'm gonna get a pair of eyebrow pluckers, or whatever you call those really thin tweezers, and try to pluck it out that way. There is a small part of one side that is close to the top of the slot (as it broke off... diagonally, sort of), so hopefully I can grab ahold of that.
GuyInDogSuit said:
I'm gonna get a pair of eyebrow pluckers, or whatever you call those really thin tweezers, and try to pluck it out that way. There is a small part of one side that is close to the top of the slot (as it broke off... diagonally, sort of), so hopefully I can grab ahold of that.
Click to expand...
Click to collapse
Fingers crossed!!!
No such luck. It's really hard to see in there and even with a bright light and magnifying glass, I can't seem to find it. Looks like I'll have to take it to a repair shop and lose the waterproof seal, since they'll have to take it apart.
GuyInDogSuit said:
No such luck. It's really hard to see in there and even with a bright light and magnifying glass, I can't seem to find it. Looks like I'll have to take it to a repair shop and lose the waterproof seal, since they'll have to take it apart.
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Click to collapse
I guess I got lucky. Food for thought after the fact. Get a LifeProof case. Their water proof at least give back some of the resistancy. That's what I got on mine... I swapped frames and screens on Mine
get a new glass back with the ip68 tape. cost around $10 and waterproofing stays intact. pull the old one off and just make sure you clean the bonding area well.
I've done this 2x with mine and have no issues with water intrusion.
triumvirant said:
get a new glass back with the ip68 tape. cost around $10 and waterproofing stays intact. pull the old one off and just make sure you clean the bonding area well.
I've done this 2x with mine and have no issues with water intrusion.
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Click to collapse
Can you point me in the direction of a tutorial? For future reference and for anyone else who may have to do this as well? I've already had mine repaired and all's well, but I think this info would come in handy for others (including me if it happens again). The fact that people are having to do stuff like this multiple times with their phones is rather frightening.
GuyInDogSuit said:
Can you point me in the direction of a tutorial? For future reference and for anyone else who may have to do this as well? I've already had mine repaired and all's well, but I think this info would come in handy for others (including me if it happens again). The fact that people are having to do stuff like this multiple times with their phones is rather frightening.
Click to expand...
Click to collapse
Not sure on the rules for posting links, but if you search youtube for "S8 back glass replacement" you can find plenty of videos. I personally used the ifixit teardown guide just to familiarize myself with any cables or things to watch out for.
For the back glass itself, just make sure you get one with the camera lens pre-installed and with ip68 tape. Price for the one i bought is currently $10.02 on ebay.
TheMadScientist said:
I guess I got lucky. Food for thought after the fact. Get a LifeProof case. Their water proof at least give back some of the resistancy. That's what I got on mine... I swapped frames and screens on Mine
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Click to collapse
Yeah. I will second this. I do all my own repairs. But in this case I just don't care. I'm not interested in reselling. Or anything. This will be a backup in a few months. Time to move on. ???
It stays in the lifeproof so it's water resistant and I don't have to see it.
Solved!
1) Heat a needle, or a tiny flathead screwdriver, and stick it in.
2) Wait 1 minute.
3) Pull out needle or screwdriver to find sim attached and out!

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