gmail sync issues - Nexus 6P Q&A, Help & Troubleshooting

Hello
i have the last update of oreo on my nexus 6P and sometimes it's take up to 10 minutes that i get an email to the device after that it's on the PC, is it something with the oreo or with the device?
thank you

I've noticed that also think it's a problem with Gmail app. If I access my mail from browser it works fine.

so we need to wait to update for the app you think?
maybe other users have these issues too?

I have ran into this almost every time I update the OS, What works for me is uninstall the updates, and then update Gmail again.

idbl_fanatic said:
I have ran into this almost every time I update the OS, What works for me is uninstall the updates, and then update Gmail again.
Click to expand...
Click to collapse
i will try these and update, sounds interest idea

I7210I said:
so we need to wait to update for the app you think? maybe other users have these issues too?
Click to expand...
Click to collapse
Hmm. not having that issue here. If I did I would probably force stop and wipe data on Gmail then reboot. Have you checked under Settings>>Users and Accounts>>Google>>Account Sync? There you can manually sync to check for a hanging app and the last time it did sync properly. Manual sync for every Google app is about 5 seconds (everything). YMMV due to carrier performance and or geographic location (Switzerland).

v12xke said:
Hmm. not having that issue here. If I did I would probably force stop and wipe data on Gmail then reboot. Have you checked under Settings>>Users and Accounts>>Google>>Account Sync? There you can manually sync to check for a hanging app and the last time it did sync properly. Manual sync for every Google app is about 5 seconds (everything). YMMV due to carrier performance and or geographic location (Switzerland).
Click to expand...
Click to collapse
to do it manually everytime it's problem, i want it as it should be automatic.
about the sync it's on automatic at the settings so it's ok.
about the wiping, that basiclly what was offer here - to install gmail app again, so i will do that, it'f very interesting the reason that these accure.
about the oerformance i think it's not a problem because first of all it's on LTE and second, it's also accure with WIFI so...maybe the sync goes to sleep for sometime?
thank you
Sent from my Nexus 6P using Tapatalk

I7210I said:
to do it manually everytime it's problem, i want it as it should be automatic.
about the sync it's on automatic at the settings so it's ok.
about the wiping, that basiclly what was offer here - to install gmail app again, so i will do that, it'f very interesting the reason that these accure.
about the oerformance i think it's not a problem because first of all it's on LTE and second, it's also accure with WIFI so...maybe the sync goes to sleep for sometime?
thank you
Click to expand...
Click to collapse
My point was to manually sync to SEE if GMail is hanging on sync, not to manually update it every time, LOL. :laugh: Second thing is that force stopping an app, deleting the app data and then rebooting is not the same as uninstalling / reinstalling. You do it all under App info. I was simply offering you an alternative- not the same at all. I really don't think you have a problem to worry about, and we can't change the sync frequency even if we wanted. Good luck to you.

hoo i see, so in manual sync it's not hanging.
so we need to live with the isshu?

v12xke said:
My point was to manually sync to SEE if GMail is hanging on sync, not to manually update it every time, LOL. [emoji23] Second thing is that force stopping an app, deleting the app data and then rebooting is not the same as uninstalling / reinstalling. You do it all under App info. I was simply offering you an alternative- not the same at all. I really don't think you have a problem to worry about, and we can't change the sync frequency even if we wanted. Good luck to you.
Click to expand...
Click to collapse
i saw now 3 mails after 9 mimutes thats they were sent, it's look like the app os sleeping (maybe doze???) but there is something underneath
Sent from my Nexus 6P using Tapatalk

I7210I said:
hoo i see, so in manual sync it's not hanging.
so we need to live with the isshu?
Click to expand...
Click to collapse
If after you follow the 2 suggestions given to you, then yes. Maybe over working things a bit..

so according to what i see at the sync times, it's about every 20-15 minutes, is it ok?

I7210I said:
so according to what i see at the sync times, it's about every 20-15 minutes, is it ok?
Click to expand...
Click to collapse
Have you installed GMail and reinstalled?
Have you wiped both the cache and dalvik partitions from recovery mode?
Have you added any non-Google apps that are syncing and may be interfering with the regular sync cycle (are you sure)?
Have you completely switched off LTE radio and run the same sync time tests only using Wi-Fi multiple times for a few hours?
The sync time is not adjustable on the N6P. You can turn it on or off, but you cannot change the frequency.

v12xke said:
Have you installed GMail and reinstalled?
Have you wiped both the cache and dalvik partitions from recovery mode?
Have you added any non-Google apps that are syncing and may be interfering with the regular sync cycle (are you sure)?
Have you completely switched off LTE radio and run the same sync time tests only using Wi-Fi multiple times for a few hours?
The sync time is not adjustable on the N6P. You can turn it on or off, but you cannot change the frequency.
Click to expand...
Click to collapse
i did not add any other non google apps that can be disturb these, and they are also not interface these kind of issue
i'm almost 90% of the time with wifi so..there is the issue
about the thing with the recovery i will do now, but these issue came after installed new version (and not upgrade) to my nexus that includes full wipe

I7210I said:
i did not add any other non google apps that can be disturb these, and they are also not interface these kind of issue i'm almost 90% of the time with wifi so..there is the issue about the thing with the recovery i will do now, but these issue came after installed new version (and not upgrade) to my nexus that includes full wipe
Click to expand...
Click to collapse
OK, so reverse the test. Turn off Wi-Fi completely. Run your same sync timing tests over LTE. Do this somewhere you have good cellular signal, thereby ruling out the possibility it is your Wi-Fi internet or Cellular provider. I've also asked several times if you have uninstalled GMail and reinstalled it. I understand English is not your first language but at least try to answer all the questions posed.

hoo yes i did uninstall and re install it again (it only uninstall the updates as i saw) is it ok ?
also about the cellular i will try now
thank you

v12xke said:
OK, so reverse the test. Turn off Wi-Fi completely. Run your same sync timing tests over LTE. Do this somewhere you have good cellular signal, thereby ruling out the possibility it is your Wi-Fi internet or Cellular provider. I've also asked several times if you have uninstalled GMail and reinstalled it. I understand English is not your first language but at least try to answer all the questions posed.
Click to expand...
Click to collapse
so after testes, it stays the same, gmail is syncing something like in 10-15 minutes each time, is it by you in oreo the same?
thank you

Related

[Q] WIFI timer not working since 4.3 update

When i was using 4.2.2 the wifi timer worked fine, i had it set to come on at a certain time and off, and it worked fine
Since updating to 4.3 i have set the same timer again (as i done a clean install of 4.3) and now every time it gets to the on time, i get a notification saying the wifi timer has started but the wifi it's self doesn't come on, when i look at my short cut tabs at the top the wifi one if off, even after the wifi timer says its started.
is this a known issue?
James
james_lpool said:
When i was using 4.2.2 the wifi timer worked fine, i had it set to come on at a certain time and off, and it worked fine
Since updating to 4.3 i have set the same timer again (as i done a clean install of 4.3) and now every time it gets to the on time, i get a notification saying the wifi timer has started but the wifi it's self doesn't come on, when i look at my short cut tabs at the top the wifi one if off, even after the wifi timer says its started.
is this a known issue?
James
Click to expand...
Click to collapse
Hi.
I don't think this a known issue.
I'm using it myself and it works good in 4.2 and 4.3.
Does yr WIFI on yr device working without the timer?
Yes the Wi-Fi is working fine when I put it in myself, the timer just doesn't seem to be working in my phone, when it gets to the on time, I get a notification saying that the timer has come on but when I bring the notification bar down the Wi-Fi isn't turned on.
james_lpool said:
Yes the Wi-Fi is working fine when I put it in myself, the timer just doesn't seem to be working in my phone, when it gets to the on time, I get a notification saying that the timer has come on but when I bring the notification bar down the Wi-Fi isn't turned on.
Click to expand...
Click to collapse
Strange..
U might want to re-install the firmware again.
Make sure to do clean wipe, wipe cache partition and wipe dalvik cache before reinstalling.
Other that that, some 3rd party apps u had installed might have prevented the WIFI timer to be activated (some apps are poorly made by the developers).
This is all I can I think of.
Hope that this may help u.
maanz "L" said:
Strange..
U might want to re-install the firmware again.
Make sure to do clean wipe, wipe cache partition and wipe dalvik cache before reinstalling.
Other that that, some 3rd party apps u had installed might have prevented the WIFI timer to be activated (some apps are poorly made by the developers).
This is all I can I think of.
Hope that this may help u.
Click to expand...
Click to collapse
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
james_lpool said:
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
Click to expand...
Click to collapse
Ok, that is normal when the screen is off, mate..
I read somewhere here that the security message is kinda bug by Samsung...
btw, are u using the original firmware?
If so, u will get that message.
Yes I'm using the original non rooted Rom, when I was 4.2.2 my Wi-Fi would also come on by timer even if the screen was off, that's why I was confused by it not coming on in 4.3
When in 4.2 I was using a rooted version, but decided to go official with 4.3
if i download the original fw and reinstall it with odin, will it wipe my apps / settings or will it keep them the same?
james_lpool said:
if i download the original fw and reinstall it with odin, will it wipe my apps / settings or will it keep them the same?
Click to expand...
Click to collapse
Yes..
maanz "L" said:
Yes..
Click to expand...
Click to collapse
Lol yes to which part of your answer?
james_lpool said:
Lol yes to which part of your answer?
Click to expand...
Click to collapse
Both. It will wipe yr apps and yr setting configurations.
I have the same problem of the wifi timer. I have noticed that the wifi timer only works when the phone is plugged in power
Nabucodonosor said:
I have the same problem of the wifi timer. I have noticed that the wifi timer only works when the phone is plugged in power
Click to expand...
Click to collapse
I eventually fixed the issue i was having by ticking the always allow scanning option in wifi > advanced options.
james_lpool said:
I eventually fixed the issue i was having by ticking the always allow scanning option in wifi > advanced options.
Click to expand...
Click to collapse
Thank you.
I tried as you suggest and it works well now but maybe scan wi fi always active discharge more battery. We'll see
Hopefully they will solve the problem with the upgrade to kitkat
Same with brand new i9506
james_lpool said:
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
Click to expand...
Click to collapse
Hi!
I'm seing the exact same with a brand new GT-I9506, 4.3 pre-installed (XXUBML6), completely stock, no root, no odd 3rd party app. Anybody else seing the same for this specific model?
Rgds,
sten_amund
sten_amund said:
Hi!
I'm seing the exact same with a brand new GT-I9506, 4.3 pre-installed (XXUBML6), completely stock, no root, no odd 3rd party app. Anybody else seing the same for this specific model?
Rgds,
sten_amund
Click to expand...
Click to collapse
Sten, i fixed this by ticking the always allow scanning option in wifi > advanced options.
See if that works.
Thanks
james_lpool said:
Sten, i fixed this by ticking the always allow scanning option in wifi > advanced options.
See if that works.
Click to expand...
Click to collapse
Thanks James!
Can't believe how I missed that... It's pretty clearly stated in your above post.
Rgds,
sten_amund

[Q] Notifications not received!?

Hi there,
I am having the issue of not getting any kind of notification from apps or what so ever on my nexus 4, i noticed that my phone was really quite for a long time and i figured quickly that it is the phone and not the router or so, only after disabling and then reabling wifi on my device the notifications start to poor in, although in the meanwhile i can use the phone, the apps and web.
Any ideas why this is happening? i just had done a factory restore like two weeks ago because i had more app issues and also because my device was not reconnecting automatically to known networks, this issue disappeared and now i`m having this no notification issue.
I recommend you to reinstall your apps which you receive notifications often from. It may help
Thanks
i will try, but i don`t think it will help because all of them do same...so mathematically seen it can`t be an issue with all the apps at once and over night...
Thanks for the suggestion though.
Yeah, try clearing data and reinstalling the apps which are giving you issues. In addition, download an app called push notification fixer from the playstore, set ot as its default settings, apply them and reboot the device. See if that helps.
Sent from my Nexus 4 using XDA Free mobile app
PeterPan___ said:
Hi there,
I am having the issue of not getting any kind of notification from apps or what so ever on my nexus 4, i noticed that my phone was really quite for a long time and i figured quickly that it is the phone and not the router or so, only after disabling and then reabling wifi on my device the notifications start to poor in, although in the meanwhile i can use the phone, the apps and web.
Any ideas why this is happening? i just had done a factory restore like two weeks ago because i had more app issues and also because my device was not reconnecting automatically to known networks, this issue disappeared and now i`m having this no notification issue.
Click to expand...
Click to collapse
please wait.it should be comming........

Sync and Push Notification issue

Hi,
I am using a SM-N910C (XSG). Since late I have been facing an issue. The phone is connected on WiFi and left on sleep/idle for around 10 mins, I stop receiving push notifications from my apps including Gmail, Whatsapp, Viber etc.. I wake the phone up and suddenly receive all the notifications at once. This doesnt happen while on mobile data. I dont know whether the problem is with my phone or with the WiFi router. Tried with my friends Nexus 5 and another HTC One E8. But they seem to be working fine. Has anyone faced this issue? Any solution?
i have been having the same issue!! is your phone rooted?
Ather said:
i have been having the same issue!! is your phone rooted?
Click to expand...
Click to collapse
Nope its not rooted. Running stock 5.0.1 version BOC5 (XSG). I have been googling around searching for a solution but cant seem to find anything.
same problem here !!!
mehdi.moha said:
same problem here !!!
Click to expand...
Click to collapse
Ather said:
i have been having the same issue!! is your phone rooted?
Click to expand...
Click to collapse
What devices do you guys use and what version of Android does it run????? Could it be a software or device issue???
It sounds like the new google play services acting up. Try removing the update in the application setting.
earthman5678 said:
It sounds like the new google play services acting up. Try removing the update in the application setting.
Click to expand...
Click to collapse
I had formatted my phone thinking that could help...but no luck....How could play services effect this???
Have exactly the same problem. Not sure why though......
Most of the application push notification rely on Google Cloud Messaging which lies within the Google Play Services
Anyone found a solution? I have un-installed update, downloaded previous version of Google Play Services but still no luck.
OK. The solution is to go to WIFI settings ---> Advanced ---> "Keep Wifi During Sleep" set to "Always"
cornelito said:
OK. The solution is to go to WIFI settings ---> Advanced ---> "Keep Wifi During Sleep" set to "Always"
Click to expand...
Click to collapse
Has this fixed your issue? But isnt it set to ALWAYS by default? at least mine has been but still no luck.... just can figure out what is causing the problem
Did you try the push notification fix from Google play store? Some network does not maintain a good constant connection with the phone. The apps try to fix by shortening the time between heart beat that the phone send to the server.
earthman5678 said:
Did you try the push notification fix from Google play store? Some network does not maintain a good constant connection with the phone. The apps try to fix by shortening the time between heart beat that the phone send to the server.
Click to expand...
Click to collapse
Yep tried that as well....But no luck.....I tried something else today.... I connected another WiFi router to the main one and connected to its WiFi.....not facing an issue at that time..... I dont know what to point at, my phone or the router.....
hello from egypt i have just discovered the solution of the problem because i had it too so sure you should keep the auto aync is on and the mobile data is not restricted and the previous two settings not the real problem the problem is in the power saving mode the is an option at the end of power saving settings that will reduce the power by never showing the notifications untill you open the apps so turn it off......
Is IPv6 enabled on your network? Samsung has an IPv6 issue, partly resolved in 6.0.1, causing issues for some apps using push. Pre 6, Samsung used to ignore ICMPv6 during sleep, causing the default router to time out after 200 seconds with the screen off.
Sent from my SGP521 using XDA Premium HD app

LG G2 crashes and reboots when data or wifi is on

Hello, today my LG G2 D800 began to act strangely.
When Data or Wifi is turned on, it crashes and gets stuck in a boot loop indefinitely.
When data or wifi is turned off, everything works fine.
I do not know what would cause this problem. I booted to safe mode to see if it's an installed application, but it still crashes when data is turned on.
I did not drop the phone or have any other physical damage.
I am running 4.4.2.
Any help is appreciated. I googled about this problem, and nothing similar comes up.
I suddenly encountered this issue today after recording a voice memo.
Straight after accepting it, my phone started into a reboot loop. I spent a couple of hours trying to figure it out, even tried to get into the recovery mode without success.
It wasn't until I started turning things off, wifi data sync etc that the phone started operating again.
One by one i turned them back on again and it turns out that it was the auto sync causing the reboot.
Currently it's off and I'm writing this on it, but I would like to turn it back on again.
Any ideas?
I have same issue. Just started today. As soon as phone starts to auto synch it reboots. Switching off wifi or data links stopped this until I could disable auto synch in settings. I think its something to do with the new Google update. This really sucks!!!
Same happens to me also i am running a 442g on lg g2 d802 since yesterday evening bam autosync got screwed
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Clearing all data of the Google App resolves the boot loop issue.
Scintillation said:
Wow, I disabled autosync, and then turned on data and it's fine.
Thanks for recognizing this. Who would have thought that it could be that?
Now that we have recognized the problem, how do we resolve it?
Click to expand...
Click to collapse
It looks like clearing all data of the Google App seems to resolve the boot loop issue.
However, what looks like a sync icon is constantly on, the battery seems to run out faster and the phone is warmer.
In the Settings go to Apps
Find and select Google App in one of the columns
Select Manage space then Clear all data
Enable sync, connect to the internet and check if this resolves the issue
Delete and return google account to resolve on-going sync issue
As described by user webfrank in a post titled "g2 d802 reboots when sync enabled" at Android Central (as a new user I cannot post links) in order to resolve the on-going sync issue perform the following steps:
Delete Google account
Clear data from the Google App, Google Play services, and Google services Framework
Reboot device
Reconfigure the Google account
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Scintillation said:
Hmm, is there no other way to resolve this problem?
Why do I need to delete my google account and readd my google account?
What do I do if I have multiple google accounts added? Do I need to remove them all?
Click to expand...
Click to collapse
I found that clearing data from various Google apps was not enough to resolve the continuous sync issue, while disconnecting the phone from the Google account is not such a big nuisance.

S7 Edge Issues

Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Did those issues always occur or start only recently?
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
connorlennon said:
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
Click to expand...
Click to collapse
this is not a common issue and I believe you got a defective unit. you should take it back to make warranty claim
I'll have a word with Samsung support. I would have thought that the software was telling it to do these things.
connorlennon said:
From memory they have always been there. I've just lived with them but they are becoming annoying.
Click to expand...
Click to collapse
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
themissionimpossible said:
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
Click to expand...
Click to collapse
Unfortunately I've tried all of those to no avail. Today the phone has 4 times muted itself and in addition Bluetooth has turned itself on automatically. All bizarre!
Do you use the edge panel "My Places?" This can change those settings based on location.
neezy13 said:
Do you use the edge panel "My Places?" This can change those settings based on location.
Click to expand...
Click to collapse
Unfortunately not I don't use it. I wish I did as that may be an answer! It happens all over to be honest and isn't linked to a certain location. It's very odd as I can be using the phone and suddenly it turns mute on. Sometimes bluetooth will turn on with it and sometimes not. Its frustrating as I am now missing calls and texts.
Appreciate any feedback.
connorlennon said:
Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Click to expand...
Click to collapse
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Faspaiso said:
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Click to expand...
Click to collapse
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
connorlennon said:
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
Click to expand...
Click to collapse
I'm not TOTALLY sure, but I think that if you're logged in with your google account and go into settings->Backup and choose to backup to your google account, your app data should follow. After the backup is finished, factory reset and then when you log into your google account again you get an option to retrieve your old app+data.
Don't hang me up on this, as i'm not totally sure! But i THINK it works this way. Google at least mention app data in the decription, but well, not sure if everything follows.

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