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Okay, I'm at my absolute wits' end here with T-Mobile. This is my first time posting here, I've trolled the forums for some time and have gotten some very valuable info here and I figured you guys were the best ones to talk to. Anyway, T-Mobile was FANTASTIC up until about 3 months ago when it all went to crap. I'm getting voicemails with no missed calls quite frequently these days.
Every now and then SMS messages come in 2 hours before they were sent (not really, but that's what the phone says) and it's completely inconsistent. I'll be having a conversation with someone and a text will come at 8:19pm and the next one at 6:21pm.
MMSs just don't come to or send from my phone anymore. No reason why. They show up as sent from my end but people don't receive them and I don't get them at all.
My internet connection (I have the $20 plan...whatever it's called) frequently stops working and a screen comes up every 30 seconds demanding I log on to the T-Mobile network. I have never received a username, password or domain (I think that's the third thing it asks for) so wtf am I supposed to put in there?
I'm done. The only reason I haven't crapped in a bag and mailed it to them is because I'm waiting for the Touch Pro to come out on Sprint. It's brutal. And it's hurting my social life. I got into a huge fight with a friend because half of my texts weren't going through and the ones she DID get made it seem like I was being a **** when I really wasn't at all. She still isn't talking to me and that was 2 weeks ago. It's so cliche to just blame the phone, BUT IT REALLY IS.
Is anyone else experiencing anything like this at all?
actually, you can't blame the phone. Blame the network. But thats just semantics.
have you tried using network wizard to set up some settings for your device?
What network wizard?
And yes, of couse I blame ****-Mobile, not the phone. The phone has been amazing. It's their crappy service that makes it look like a POS.
before i start i guess i should say that i'm not sure if this is the right place to post this but since most of the HTC dream users are t-mo customers i wanna know if this has happened to anyone else or if there is a way to stop this from happening.
i got my phone and not a few days later i started to receive calls from verizon wireless asking to talk to a certain person and i repeatedly told them that i did not know this person and i wanted to be removed from their calling list. i called t-mobile about the issue as well as verizon and no one had any help and they all said that my number was not in their database as a valid number and that i was not receiving the calls. t-mo actually told me that the signals were getting crossed in the air and somehow ending up at my phone rather than the intended person's phone. after several calls to t-mo and verizon and altell(and wasting over 300 of my minutes) i was told that my number had been removed and i would not recieve the calls again, but if i did t-mo offered to change my number. i didn't want to change my number since i have had to change it before because of a crazy ex, so i decided to wait it out. nearly a month went by and i started recieving the calls again so i got my number changed two nights ago.
ten minutes after i got my number changed i started recieving blocked calls from someone asking to talk to someone completely different than before, this was a company and i know this because it was always a different person asking to talk to the same person. i was wondering if anyone else has had this issue, and if there is an app for android similar to callfirewall on WM that would allow me to blocked all unknown numbers. or even better i would like to get the number that is calling me and i would prefer to do it without the police(i don't get along well with them).
quite frankly i would like to be able to forward all calls from the unknown number right back to the same number since they are likely to have different lines and then i don't have to deal with the number calling me anymore. if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
T-Mobile do re-issue numbers fairly quickly, atleast they do in the UK... I changed my number a little while back, less than a fortnight later someone spoke to me saying they'd tried to contact me but got someone else...
I don't think it is possible to do any form of subscriber lookup with software as the number is not available at point of contact with the handset. In the UK reverse lookup and subscriber lookup isn't possible at all for the average Joe, but not sure on the laws within the States...
Re aborting "unknown caller" calls, there must be a developer out there that can knock something up, as the capabilities are on the handset for known numbers by editing the contact and ticking the send to answerphone...
If you do get something, please post the details on here, as I would like to have the option to refuse with-held and unknown callers also.
Cheers!
tubaking182 said:
if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
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TMobile will not help you with this. I'm sorry but that's the case. The only thing they can do for you is, as you already mentioned, change your number.
Today is your lucky day:
Google "TrapCall" There is a free trial for their premium services which will not only tell you what blocked number is calling, but also release all the billing information/address for that blocked number. You will never be harassed again! I use it all the time! Let us know what you find out!
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
jmdrizen said:
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
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Ah, I'm not too sure about that... I live in the US so it works fine here.
As I said, I highly recommend it for people living in the US, try it out on your friends, and see how it works.
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
tubaking182 said:
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
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Yeah, it can definately be a little difficult to set up at first.. just have it forward to the number they give you. I actually did it on my ATT phone I had. When I bought an ADP1 and put the SIM card in there. It still kept the data. This is probably something stored on the SIM card.
i did finally get it set up, hopefully they call soon so i can forward them to another person that's harassing me, harrass them both by making them call eachother. fun for me
So i have had my hero for a couple of months now, and ive been noticing i get voicemail notifications without my phone ever even ringing, i was hoping u guys could help me out and to see if you guys have the same problem
so i had my friend sitting right next to me and he called me, it took like 8+ rings on his side before my phone actually began ringing on my side and then after 2 rings that i heard on my side the phone went straight to voicemail.
but it didnt happen all the time, sometimes my phone rang right after we heard 2 rings on his side, which i think is normal
now i use google voice, i was wondering if you guys experience this as well? and if so do u use google voice or normal voicemail.
also i think its worth to mention i changed my phones meid to match my old lg rumor. so it is a cloned phone, but the original donor phone is always off with the battery out.
this problem sucks cuz people call me and in essence i dont pick up their calls because my phone sometimes doesnt ring n people think i ignore them...
I haven't ever had that problem (and I also use GV). But you can change your slot cycle to tell it to poll the tower more often which might help you. Now there is going to be an extra delay because of GV, but it shouldn't take 8 rings. If this doesn't work then there might be something causing a slow down on your phone which is why it takes a while to realize it's ringing, or it might be the MEID swap causing strange things.
##3282# Set slot cycle index to 1. Your phone will poll towers more often and will respond to incoming texts and calls faster.
http://forum.ppcgeeks.com/showthread.php?p=1391130
this was set to 2 so hopefully this works, what about 0?
0 might drain your batt faster then normal
So I went to "##3282#" to make a change and it wouldnt let edit anything because it asks for password, anybody know what could be the password?
The password is actually your phones individual MSL#. It can be obtained by calling Sprints tech support. They might refuse to give it to you, but just tell them what you want it for and they probably will.
had my MSL thankfully since i make notes for all my sprint calls.
thanks for this tip - hope it helps me out too!
I just did this, lets see what happens.
Any updates on this? I am set to 0 for slot cylcle but consistently get more than 2 rings before my phone rings.
Please correct me if I'm wrong, but I think slot 0 is reserved for police and other first responders. You're not supposed to use it without permission.
I believe I read somewhere that changing the slot cycle index on the phone itself will not actually change anything, except that it may drain your battery faster. As I understand it, the tower's setting for that attribute will override end-user devices' settings.
FWIW, I changed it on my Hero, and it made exactly zero difference in the ring delay (timed in seconds). If you watch a timestamped kernel debug log when a call comes in, you can see that it simply takes the phone a long time to get its sh*t together and start ringing. This is common across HTC phones. Piss-poor design for a phone if you ask me.
My phone takes 2-3 rings on the callers end before my phone rings, this would be fine if it didn't go to voice mail after 6 rings. Is there any way to change how many times the phone rings before it goes to VM?
Nanan00 said:
My phone takes 2-3 rings on the callers end before my phone rings, this would be fine if it didn't go to voice mail after 6 rings. Is there any way to change how many times the phone rings before it goes to VM?
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According to Sprint's latest answer, "no". With past phones, Sprint HAS changed that parameter for me. My previous phone would ring for more than 60 seconds before going to voicemail. Sprint now tells me that is not possible, nor was it ever possible. Obviously, it *was* possible. I didn't just imagine that it would ring for a full minutes.
The ring configuration is actually managed by number of seconds before voicemail, as the number of rings depends completely on what ringtone you use. I forget exactly what number they have it configured for currently (I know its less than 30s), although I do remember that the Hero itself only rings for exactly half of the Sprint-specific time. Sprint did acknowledge that that Hero (and other smartphones) have a problem with the ring time, but they offered no suggestions to fix it.
I was going to use this method to try to reduce my ring delay. When I put in ##DATA# nothing happens on my phone. I know the debug codes work because I can put in *#*#4636#*#* and it brings up a screen. Any ideas why this code doesn't work?
kynetx said:
Please correct me if I'm wrong, but I think slot 0 is reserved for police and other first responders. You're not supposed to use it without permission.
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Negative, that is the Access Overload Class.
I have my slot index set to 0 and my ACCOLC set to 2. I make it a full day without charging for whatever it is worth.
Trevor said:
SCI - Slot Cycle Index - This determines how often a handset polls thenetwork for coverage and incoming packets. The default value is 2. A"Slot" is 1.28 seconds and doubles with each incremental change from 0to 7 (0=1.28, 1=2.56, 2=5.12 seconds, etc). setting a handset to pollmore often may use noticibly more battery if coverage is thin orlacking.
ACCOLC - Access Overload Class - This code determines your priority tomake and receive calls on the network. Higher the number, lower thepriority. Lower the number, higher the priority. Emergency Servicesreserves 0 + 1 (please do not use these) leaving your choices to 2-9.Years ago we began defaulting this code to the last digit of a usersMIN to help assure equal priority seeding.
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I found this thread on the EVO forum and decided WTH I'll try it. Worst that can happen is I have to go back to the stock prl cause it doesn't work. However when I tried it, I have significantly less ring delay "lag" and not one call has gone directly to VM. Hope it helps everyone that is having this problem. Please report back with results.
BTW I had no hand in figuring this out I am just passing on my findings. all credit goes to techknowfile.
http://forum.xda-developers.com/showthread.php?t=696073
animal7296 said:
I found this thread on the EVO forum and decided WTH I'll try it. Worst that can happen is I have to go back to the stock prl cause it doesn't work. However when I tried it, I have significantly less ring delay "lag" and not one call has gone directly to VM. Hope it helps everyone that is having this problem. Please report back with results.
BTW I had no hand in figuring this out I am just passing on my findings. all credit goes to techknowfile.
http://forum.xda-developers.com/showthread.php?t=696073
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I tried this just for the heck of it and not 10 minutes after I rebooted I kept getting "Error 67 Data Call Failure your Sprint PCS Vision user name or password is wrong"
Maybe I did something wrong, but as soon as I put 60065 back on my phone it went away.
For reference I am in Knoxville, TN
Kcarpenter said:
I tried this just for the heck of it and not 10 minutes after I rebooted I kept getting "Error 67 Data Call Failure your Sprint PCS Vision user name or password is wrong"
Maybe I did something wrong, but as soon as I put 60065 back on my phone it went away.
For reference I am in Knoxville, TN
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I am not getting this error. So maybe this will not fix everyone but it sure has helped me a lot.
Thanks for the reply. Kcarpenter
animal7296 said:
I am not getting this error. So maybe this will not fix everyone but it sure has helped me a lot.
Thanks for the reply. Kcarpenter
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Luckily the area I live in has excellent sprint coverage (better than big red) Just wish we had 4g...one day...
This problem is the main reason why I will be abandoning my hero soon. I have tried at least a dozen different roms and have yet to find one where the phone function ACTUALLY WORKS............ WTF?? My phone usually rings for 2-7 seconds before going to voicemail in a good coverage area, and normally not at all when I'm at my house (poor coverage). I'm currently using the latest Fresh ROM (2.1.2), have done the slot-cycle mod, and have flashed the overclocked kernel, all to no avail. It may be a fine data device, but is a pretty damn pathetic phone.
Heck, I've even cleared my call history (which at 3 weeks old was long enough to lag the dialer for 4-5 seconds every time it was pulled up), and that hasn't helped. It also doesn't help that the phone app crashes on about 1/3 incoming calls.
For all of you who are running wavesecure, don't make the same mistake I did!
Here's wat happened:
I lost my phone after a short walk around the block. I tried to call it to hear if I maybe left it in the pub where I was at the moment.
I called it three times, but the fourth time some ***hole turned my phone off so I succesfully tracked the location a few times and eventually locked it with a message to bring it back to the pub I was in.
This was a big mistake! he never turned it on again. He ended up with a fourhundred euro brick well **** 'm then
I couldn't live without a Hero, so the next day I bought a new one
But my advise to all of you is:
1: Run WaveSecure Preferably cooked into MoDaCo's Custom Rom
2: If your phone gets stolen or if you lose it DON'T LOCK IT, just track the location and the SIM. Until you have enough information to go to the police or something, or go pick it up yourself ofcourse
sorry to hear that buddy...
if someone stole it.. and you lock the phone..
I guess 99% of the time... the phone will go into a trash can
or
they will throw it at the wall to take out their frustration on it, and see how many pieces will hit the ground!!
well its better for it to be trashed than for the thief to sell it and make money.
DaanJordaan said:
For all of you who are running wavesecure...
1: Run WaveSecure Preferably cooked into MoDaCo's Custom Rom
2: If your phone gets stolen or if you lose it DON'T LOCK IT, just track the location and the SIM. Until you have enough information to go to the police or something, or go pick it up yourself ofcourse
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@1. Absolutely, there is virtually no point in using WS if it isn't in a ROM. You can actually do it to any ROM, since all the update.zip file does is copies the apk file into /system/app instead of /data/app. That way it cannot be uninstalled through the normal 'market' method.
@2. That's a valid point! I suggest people who need to should set a 15minute tracker on it (can be done from the website). I wouldn't suggest manually locking it out, but I might contact the dev and suggest a 'stealth' mode that would allow you to track the phone, and basically turn it into one huge piece of 'spyware' when enabled. Legal issues could be a problem there though, as in nanny state UK, the thief of your phone would have the same rights to privacy of his/her illegal use of you contract as you would have normally.
<Rant>
A friend of mine had their PAYG phone stolen. So I called up for them (because 'I'm good with these sorts of things', apparently, and got the SIM cancelled. I checked the balance on the phone, and they told me there was about £1 off it since the theft. I had answered all the usual security questions like 'How much did you last top up by?' and 'How do you normally top up?' and 'What postcode do you tend to keep your phone in most of the time (ie. overnight)?' etc.
So, I asked them if they could give any details of the usage, and after a bit of polite chat and banter, they said there were quite a lot of SMS messages sent to various numbers, but they couldn't give any more details. I considered escalating this issue, as the account holder was my friend (who was sat beside me at the time listening on speaker phone, and who was happy for me to 'act on his behalf', yet they wouldn't tell us any of the details. They also claimed to not be able to track the Cell-ID of the phone, which I know is nonsense, as their own security question was to do with where the phone is normally kept overnight. If they had given a postcode, that could have been given to the police officer who had been 'assigned' the case.
</Rant>
But the network wouldn't give the info to the 'account holder', so I would strongly recommend that everyone installs WS, at least before 31 Jan, so they get it free on their IMEI for life. That way, you can locate the phone every 15 mins, and also use 'backup' to see their call history/SMS history. Could help get it back, or at least 'intimidate' them if you live in a country where you actually have a right to your own property...
But let's not let this go off-topic, so sorry for the rant, but yes, I think WS is important to be installed to ROM (ie. Modaco)
I looke at this app, but there is a strange behaviour with sms sent with charges because of an international location, am i wrong ?
Ciao
Fred
I've not found any international SMS charges.
AFAIK, they use data for all communications back to the servers. The only times I've seen SMS are that if you forget your PIN, the app will send it via SMS to a buddy (who is usually in your country).
Also during activation, it sends an SMS to you, (but in the UK SMS is free to receive, and calls are free to receive). Also, locking the phone via internet or by SMS will result in an SMS sent from them or another phone, but again it is only receiving the SMS...
Do you pay to receive SMS where you are? Otherwise it seems to use data as its main communication medium.
My latest phonebill was exactly the same as the one before and on WS's site it says that it's completely free of charge for android I recall.
This guy still hasen't turned it on, lost hope a little bit, but I still check every day to be sure.
anon2122 said:
I've not found any international SMS charges.
AFAIK, they use data for all communications back to the servers. The only times I've seen SMS are that if you forget your PIN, the app will send it via SMS to a buddy (who is usually in your country).
Also during activation, it sends an SMS to you, (but in the UK SMS is free to receive, and calls are free to receive). Also, locking the phone via internet or by SMS will result in an SMS sent from them or another phone, but again it is only receiving the SMS...
Do you pay to receive SMS where you are? Otherwise it seems to use data as its main communication medium.
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No i don't pay, but i'm interested in this app - of course !!! - and i read comments on the androlib site about those international sms and charges ...
Ciao
Fred
This app is awesome. For me it nearly beats locale. I lost my phone on a drunken night and did a locator search for it. It pinpointed to the exact location where my phone was. I left my phone with a mate and forgot to get it back. But the sheer usefulness of the locator is a win for me. Yes i would even pay for this app as well!
If you don't have GPS turned on at the time, can you get it to turn on so it can be tracked?
choccy31 said:
If you don't have GPS turned on at the time, can you get it to turn on so it can be tracked?
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Sadly no, but it uses google's location service which works with wifi, network, or GPS, so if gps is turned on and you track the phone you get an exact location.
DaanJordaan said:
Sadly no, but it uses google's location service which works with wifi, network, or GPS, so if gps is turned on and you track the phone you get an exact location.
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Good stuff.
Thanks
Hmmm. You should maybe send a wipe command to the phone too. If it is ever turned on, all your personal data will be gone from it.
Have you checked the last SIM number in it was yours (I think it's under Track on the WS site)?
anon2122 said:
Hmmm. You should maybe send a wipe command to the phone too. If it is ever turned on, all your personal data will be gone from it.
Have you checked the last SIM number in it was yours (I think it's under Track on the WS site)?
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Already did, he never turned it on again. Eventually, just to be safe I blocked my SIM via my provider. So now it can't receive SMS's anymore, so I can't give any commands anymore. But if he puts in another SIM I can track it again plus I know his phonenumber so I can terrorise him, or the second better option is to go to the police with his number
Yeah. If they try to use it, WS servers will find out the number. Have you looked at IMEI barring it (presume you're on GSM) via. your network. But it might be more 'fun' not to. Maybe in a while they'll think the heat is off and turn the phone back on with a SIM...
That's when the 'fun' begins Do the police in Netherlands do anything about this sort of thing? Here in the UK they'll do naff all unless you can tell them who's got it or where it is. That's where WS comes in...
Either that, or you could sign them up to loads of premium-rate reverse-billed SMS subscriptions on their no. (presuming that is legal over there cough cough!) That could be quite amusing to sign them up to all these €3 per SMS ringtone and game services. xD
Disclaimer: This idea was your own. Nobody suggested it to you
double post. Sorry
So what if the thief uninstall WS?
maroth said:
So what if the thief uninstall WS?
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Hi
As I understand it
Modaco 2.0 has ws in cooked into the sys
So it can not be deleted
Even if you do a hardrest, it will still survive
Oh okey thats smart ^^
I seem to be experiencing issues that sometimes people call me and the call goes direct to voicemail without even ringing. I get no missed call alert and dont know that someone has called unless they leave a message. I have tested this by calling my handset from my office phone with the HD2 in my other hand showing full network coverage... call goes direct to voicemail. 5 mintues later all worked fine. This seems to be totally random however it seems to be getting worse to the extent that no-one could call me all afternoon today. I know that i missed at least 7 calls and possibly more. All the settings are correct for call diverts etc.
Also the new 1.66 Rom seems to have made my phone worse but most people seem to be saying that theres is quicker.
Other details?
Who's your carrier, were the calls from within your carrier's network or outside, etc.?
Carrier is o2 uk
CARRIER IS O2 UK. THE CALLS THAT GET DIVERTED STRAIGHT TO VOICEMAIL ARE RANDOM.some within the network others are not. it seems to have no relevance. o2 advise me to test using another phone to see if the sim card is faulty. does anyone else have this issue?
I noticed it this morning at a real bad time. Was waiting for an important call back for an IT problem, and thankfully he left voice mail with a call back.
While the HD2 does many non-phone things, foremost it needs to work perfectly as a phone!
(i'm on t-mobile usa)
Working fine for a few days, but who knows how often it happened & the person didn't leave voice mail!
Me too!
yep! I have had this for the first two months of getting the phone except mine says "do you want to send a text" instead of going to voicemail..... I "discussed" with T Mobile UK several times and they eventually did a full account refresh which seemed to solve "most" of it. I don't get people telling me they called me and couldn't get through any more although I have dialled my HD2 from my landline and it's still random. T Mobile gave me money back on line rental though..... that's something I suppose.
Hopefully some of us can find a solution.... or am I right in thinking we should be able to send it back!?