I seem to be experiencing issues that sometimes people call me and the call goes direct to voicemail without even ringing. I get no missed call alert and dont know that someone has called unless they leave a message. I have tested this by calling my handset from my office phone with the HD2 in my other hand showing full network coverage... call goes direct to voicemail. 5 mintues later all worked fine. This seems to be totally random however it seems to be getting worse to the extent that no-one could call me all afternoon today. I know that i missed at least 7 calls and possibly more. All the settings are correct for call diverts etc.
Also the new 1.66 Rom seems to have made my phone worse but most people seem to be saying that theres is quicker.
Other details?
Who's your carrier, were the calls from within your carrier's network or outside, etc.?
Carrier is o2 uk
CARRIER IS O2 UK. THE CALLS THAT GET DIVERTED STRAIGHT TO VOICEMAIL ARE RANDOM.some within the network others are not. it seems to have no relevance. o2 advise me to test using another phone to see if the sim card is faulty. does anyone else have this issue?
I noticed it this morning at a real bad time. Was waiting for an important call back for an IT problem, and thankfully he left voice mail with a call back.
While the HD2 does many non-phone things, foremost it needs to work perfectly as a phone!
(i'm on t-mobile usa)
Working fine for a few days, but who knows how often it happened & the person didn't leave voice mail!
Me too!
yep! I have had this for the first two months of getting the phone except mine says "do you want to send a text" instead of going to voicemail..... I "discussed" with T Mobile UK several times and they eventually did a full account refresh which seemed to solve "most" of it. I don't get people telling me they called me and couldn't get through any more although I have dialled my HD2 from my landline and it's still random. T Mobile gave me money back on line rental though..... that's something I suppose.
Hopefully some of us can find a solution.... or am I right in thinking we should be able to send it back!?
Related
before i start i guess i should say that i'm not sure if this is the right place to post this but since most of the HTC dream users are t-mo customers i wanna know if this has happened to anyone else or if there is a way to stop this from happening.
i got my phone and not a few days later i started to receive calls from verizon wireless asking to talk to a certain person and i repeatedly told them that i did not know this person and i wanted to be removed from their calling list. i called t-mobile about the issue as well as verizon and no one had any help and they all said that my number was not in their database as a valid number and that i was not receiving the calls. t-mo actually told me that the signals were getting crossed in the air and somehow ending up at my phone rather than the intended person's phone. after several calls to t-mo and verizon and altell(and wasting over 300 of my minutes) i was told that my number had been removed and i would not recieve the calls again, but if i did t-mo offered to change my number. i didn't want to change my number since i have had to change it before because of a crazy ex, so i decided to wait it out. nearly a month went by and i started recieving the calls again so i got my number changed two nights ago.
ten minutes after i got my number changed i started recieving blocked calls from someone asking to talk to someone completely different than before, this was a company and i know this because it was always a different person asking to talk to the same person. i was wondering if anyone else has had this issue, and if there is an app for android similar to callfirewall on WM that would allow me to blocked all unknown numbers. or even better i would like to get the number that is calling me and i would prefer to do it without the police(i don't get along well with them).
quite frankly i would like to be able to forward all calls from the unknown number right back to the same number since they are likely to have different lines and then i don't have to deal with the number calling me anymore. if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
T-Mobile do re-issue numbers fairly quickly, atleast they do in the UK... I changed my number a little while back, less than a fortnight later someone spoke to me saying they'd tried to contact me but got someone else...
I don't think it is possible to do any form of subscriber lookup with software as the number is not available at point of contact with the handset. In the UK reverse lookup and subscriber lookup isn't possible at all for the average Joe, but not sure on the laws within the States...
Re aborting "unknown caller" calls, there must be a developer out there that can knock something up, as the capabilities are on the handset for known numbers by editing the contact and ticking the send to answerphone...
If you do get something, please post the details on here, as I would like to have the option to refuse with-held and unknown callers also.
Cheers!
tubaking182 said:
if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
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TMobile will not help you with this. I'm sorry but that's the case. The only thing they can do for you is, as you already mentioned, change your number.
Today is your lucky day:
Google "TrapCall" There is a free trial for their premium services which will not only tell you what blocked number is calling, but also release all the billing information/address for that blocked number. You will never be harassed again! I use it all the time! Let us know what you find out!
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
jmdrizen said:
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
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Ah, I'm not too sure about that... I live in the US so it works fine here.
As I said, I highly recommend it for people living in the US, try it out on your friends, and see how it works.
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
tubaking182 said:
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
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Yeah, it can definately be a little difficult to set up at first.. just have it forward to the number they give you. I actually did it on my ATT phone I had. When I bought an ADP1 and put the SIM card in there. It still kept the data. This is probably something stored on the SIM card.
i did finally get it set up, hopefully they call soon so i can forward them to another person that's harassing me, harrass them both by making them call eachother. fun for me
does anyone have the issue with t-mobile of which that you do not receive calls? my cousin tells me that sometimes he calls and it just rings and rings, but i get nothing on my end. its a rare occurance, but i would hate to miss an important call
this happened on stock t-mobile rom, as well as any cyanogen rom that ive tried.
im also getting the double send text issue, where texts are setn twice, and sometimes when it says text not sent, it was sent anyway.
bump?
It's just T-Mobile's network. It sometimes happens to my phone and not just with the MyTouch, but with the Dash, V600 and moto krzr.
Nothing new
I had this happening all the time. My SIM was really old and once I swapped it out for a brand new one that problem (and some others, such as visual voicemail) cleared up.
However, even with the new SIM I'm still having random disconnection issues unless I turn off 3g completely.
i swapped my sim. same problem. i also thought it would fix the texting double send issue, but it didnt.
I've got some serious issues with my Nexus 4, I've found posts with similar problems but not exactly what I have. I'm at a loss what to do next so any advice would be much appreciated.
I bought a N4 around March this year, direct from Google, and connected it to TPG Mobile here in Australia which uses the Optus network.
It was fine until about the end of May or beginning of June where it started losing signal regularly. First thing I noticed is it would start dropping calls and displaying "No network available", the triangular status bar at the top would go blank (completely black, not grey) for about 30 seconds, then it would return to normal signal and I could make calls again. However it would do this every few minutes, whether I was on a call or not, and each time it would last roughly 30 seconds and then return to normal.
Around the same time I started to receive SMS on either a delay, or they'd arrive on-time, but then keep sending multiple times for about the next hour.
I rang Google, they got me to go through recovery mode, then it worked fine, for about 24 hours, before it started again. They sent me a new device, which did the same thing within hours of activation, so I requested a 3rd device. At the same time I thought it might be the sim card, so I got a new one of those too.
My 3rd device and new sim card worked perfectly for about 3 days then the same problem started. Factory resets etc seem to fix the problem for either minutes or hours, but never permanently.
Then last week I noticed further weird symptoms, I started getting the usual sms to say someone had called and left a voicemail, however my phone never showed any sign of a call (visual, audio or missed call in the call log). I confirmed with several people who tried calling me and they confirmed the phone rang on their end before going to VM. I tried it myself from a landline and it randomly rings or doesn't ring on my end, however I also noticed when I hung up on the landline without answering my Nexus 4, it continued to ring indefinitely, ie. it hadn't registered the caller hung up.
My provider assures me there isn't an issue in my area, my wife uses the same provider (with an iphone) and has not had these issues. I can't swap sim cards with her though as she has a full-size sim. I tried another sim with my phone for a few hours and it worked fine, however my phone with my sim will sometimes go a whole day without issues so it wasn't long enough to truly test it.
I've deleted all apps that might somehow affect it and the hasn't helped either.
Basically I'd like to know is this likely to be a phone issue, and I pursue the issue with Google, or some sort of network/sim issue and I pursue it with my provider?
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
Liege said:
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
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The problem can be from the mobile network or from your phone.
But it sounds most likely the problem is from the mobile network.
Put your SIM card into another phone for a few days to see if any problem.
Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
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Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
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Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
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OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?